SALES & MARKETING MANAGEMENT M/F

	SALES & MARKETING MANAGEMENT M/F

General informations

 AGL Zambia Limited is the reference multimodal logistics operator (port, logistics, sea and rail) in Africa.
The company is now part of the MSC Group, a leading shipping and logistics group. Having developed its expertise over more than a century and with more than 23,000 employees working in 49 countries, AGL provides its African and global customers with global, customized and innovative logistics solutions, with the goal of contributing in a sustainable way to the transformations of Africa. AGL is also present in Haiti and Timor.

Job description

Mission Description                      

JOB FUNCTION: LIST KEY TASKS & RESPONSIBILITIES
• Monitor/set goals in terms of quality of service from Beira port, Durban Port, Dar es Salaam Port & Walvis Bay Port,
• Measure / control/ report on Corridor development achievement
• Provide Market research and analysis in line with Corridor Development and Commercial Objectives
• Per-form competitors research and analysis in line with Corridor development and commercial objectives
• Maintain close communications between customer and operations to ensure uniform understanding of customer expectations and proposed solutions, timeline, costs, and results.
• Perform any other duties as assigned by the department head
• Report monthly on Market share of all Business services- Formal Monthly reporting
• Manage the Quotations activity, monitor and improve the related performance (hit rate, response time, etc.)
• Manage tender responses within prescribed deadline
• Manage back office quotation software execution, KPI and targets
• Manage tender responses as per required tender requirements: Technical document production.
• Manage key account Customer (Existing)
• Identify commercial performance gaps and put corrective actions in place with the operations team
• Monitor and report profitability analysis on accounts
• Participate in debt recovery actions
• Monitor customers' satisfaction issues
• Produce and attend the a monthly/quarterly KPI's review per customer per month.
• Escalate opportunities with regional/global impact to regional/corporate sales teams
• Provide input and support for regional/global RFQs and/or for regional/global customers
• Monitor contract compliance and for regional/global accounts proactively escalate non-compliance issues to regional/corporate sales teams.
• Provide monthly reporting on-time and within the agreed framework
• Drive Business development on current Key account customers
• Pipeline development and reporting
• Manage CRM data input, accuracy and reporting.
• Manage CRM admin team
• Manage quotation tool templates, accuracy and updates for Copperbelt

 

Profile

8. MINIMUM REQUIREMENTS
• Degree in Marketing
• Advanced Diploma in Shipping & Logistics
• Minimum 5 years work experience in Sales in a logistics industry
• Good team player
• Able to cope under stress conditions
• Be customer orientated
• Have natural authority / leadership
• Be administratively organized
• Ability to work independently
• Excellent communication and writing skills
• Excellent interpersonal skills and a collaborative working style
• Must be fluent in both written and verbal English.
• Must be fluent with Microsoft applications such as Excel, Word and Power Point.
• Able to work under pressure and meet deadlines timeously.
• Must be able to work independently, be self-assured and have a diplomatic personality