Northbound Manager M/F

 

 

Northbound Manager M/F

General Information

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent!   

Job description

Mission description

Job Purpose:

Oversee and guide the work of the northbound team to achieve organizational goals efficiently and effectively.

Job Function:

Manage and Develop the team:

- Ensure that the appointed people are knowledgeable and skilled
in their areas of responsibility
- Ensure that their teams master the necessary tools and
processes
- Drive the teams operational performance
- Assess the operational risks, the quality of service, the financial
balance, projects profitability and business-unit competitiveness.
- Ensure compliance with regulatory obligations (e.g.: Arm Control,
FMC, TSA, Security, Customs, etc.)
- Identify competence and appoints Key users in her team. Ensure
that they have the resources and the time needed to share their
knowledge within the team.
- Be responsible for the teams reporting system
- Report issues and solution proposal to management each time
required.
- Ensure workload is equitably shared among the team.
- Check draft invoices.

B. Implement AGLSA's procurement policy and develop solutions

- Rate negotiations with all transporters basis and circulated
within AGLSA
- Be accountable for the quality of data
- Assist Front Office in designing consistent solutions
- Monitor supplier service quality and support national road freight
teams on disputes and solutions
- Gather and share information on the quality of supplier



C. Monitor the quality of operational data

- Guarantee the AGLSA operations quality and performance policy
- Be responsible for the quality of business data in TMS, EDOC,
DMP, LINK, TRANSWISE, PROGRESS (e.g.: files, events, etc.)
- Ensure the existing and new business processes are written
shared and respected.
- Challenge and support the activity and production costs
- Lead communication with supporting business unit (accounting,
customs…) to raise and solve issues

 

Profile

D. Facilitate the development of business tools

- Track IT needs within their area of responsibility
- Contribute to the development of the TMS and DMP tools
- Support the development and implementation of the new TMS

E. Participate to his BU Development

- Support front Office on visits, tenders, solution implementations,
and propose KPI.
- Updates Front Office or Customer on prices or service evolutions.

F. Others

- Any other delegated tasks deemed as reasonable as assigned
by the reporting manager

Key Skills :
- Ability to manage, align, monitor and report on performance at all levels, while identifying and taking appropriate corrective action to ensure the achievement of objectives
- Ability to verbally exchange information and ideas in a clear and concise manner ensuring understanding and appropriate responses
- Ability to apply commercial focused project management principles in developing and implementing best practice solutions
- Knowledge of the operations of TMS and AGLSA internal tools
- Ability to develop and maintain professional and positive relationships with both internal and external stakeholders through demonstrating an understanding and responsiveness to their needs, culture and differences
- Knowledge of overborder and national longhaul routes / processes and rates
- Ability to provide effective administrative support in all the range of its activity

Minimum Education and Experience Requirements:
- Matric
- Relevant Qualification
- 5 – 10 years road freight forwarding experience
- 3-5 years staff management experience in a freight forwarding environment
- Multimodal freight forwarding experience required
- Contract management / supplier and clients