AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise developed over more than a century and to more than 23,000 employees in 50 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. AGL is also present in Haiti and Timor.Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? Join AGL, the leading multimodal logistics operator on the African continent!
SALES & MARKETING MANAGEMENT KEY ACCOUNT MANAGER M/F
PERMANENT
Africa, Kenya, NAIROBI
Full time
To provide a link between the company and key clients to enhance their satisfaction and retention.1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service3. Develop a strategy for managing key accounts and ensure its implementation4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts5. Develop pricing structures for key clients6. Resolve disputes and maintain client relationships to promote client retention7. Conduct account reviews8. Analyze and adapt new strategies to react to changing business trends9. Conduct client visits based on target prospects.10. Generate weekly sales reports and submit to management
• Bachelor's degree in Sales and Marketing.• 5 years of experience in either sales, marketing or related field.
