Estimator M/F

	Estimator M/F

General informations

  With the group’s expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end-to-end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution.

AGL South Africa is your gateway throughout Africa, facilitating freight forwarding, customs clearance, warehousing and distribution activities for many multinational companies.

Job description

Mission Description                      

Job Purpose:

Estimates main function is to ensure all estimate requests are completed and submitted within the required time scope.

Job Function:

• Deal Directly with customers either by telephone or electronically
• Obtain and evaluate all relevant information to handle enquiries
• Negotiate rates and compile estimates according to shipment requirements
• Assessing viability of business, negotiating rates, planning of scope of work and presenting tenders to clients
• Ensure total accuracy of all quotations submitted (to be signed off by relevant BU Managers)
• Ensure all quotations are carried out profitably
• Quotation negotiations to be based on quality of the service offered, as well as cost
• Communicate and coordinate with internal departments
• Handover shipments to internal departments – interface essential
• Liaise and communicate with AGL network regularly
• Negotiating rates with nominated and approved third parties upon request from client and AGL network
• Handling of general administrative tasks
• Complete handovers to operations for new business and existing as per the SOP
• Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience.

Rate procurement & Estimates
• Sea and air freight rate negotiations with suppliers. Should we need more aggressive pricing the estimator must involve the European route Development Manager or the Head of Sea/Air freight
• Rate analysis to identify best rate (price and quality)
• Generating of estimates in accordance with approved rates
• Submitting estimates in accordance with approved rates
• Submitting estimates in line with target deadlines
• Monitor target deadlines with the aim of not missing specific deadlines
• Monitor success of estimates and tenders submitted
• Complete reporting requirements as required
• Maintain good communications with operational and administrative staff internally

 

Profile

Key Tasks and Responsibilities
• As requested by clients and agents, source relevant rates, create and send accurate estimates
o Quotes will include all modes of transport
• Ensure that all quotes/ outcomes of quotes are registered on quotation module on a weekly basis
• All new business must be handed over to operations. The handover to include the completed estimate, rate sheet/ work sheet and the original customer enquiry
• Ensure that all quotes received from Sales and transporters are updated in the rate sheet
• Compile Tenders for projects
• Client servicing: Ensure regular communication with clients to ensure they are happy with AGL's service provided to them
• Concerto updating for all estimates and tenders sent to clients
• Ensure that contact details are correct and up-to-date. When required, assist external sales with identifying suitable hauliers for specific work they may be quoting on
• Ensure that records are kept of rates to ensure maximum mark-ups are applied and negotiate best rates with the shipping lines. Ensure operations are updated with the relevant shipping lines to be used and their buy rates
• Follow-up phone calls/ e-mails to be made to ensure quotations module is up to date with regards to accepted, in progress, lost, sent and to follow up
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager

Minimum Education and Experience Requirements:
• Matric
• 2 years estimates experience
• 2-5 years' experience in freight forwarding air/ road, sea cargo