Tax Documentation Manager & Reporting Tool Support M/F

	Tax Documentation Manager & Reporting Tool Support M/F

General informations

 Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics 

Job description

Mission Description                      

COMPANY
AGL (Africa Global Logistics) is the leading multimodal logistics operator in Africa (port, logistics, maritime, and rail services). The company is now part of the MSC Group, a global leader in shipping and logistics. With expertise developed over more than a century and over 23,000 employees operating across 49 countries, AGL provides African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation.
Would you like to gain enriching experience in an international environment? Make an impact in a company that places Africa at the heart of its mission?
Join AGL, the leading multimodal logistics operator on the African continent!

 

Profile

RECRUITMENT CONTEXT
As part of the development of the Kigali Expertise Center (AEC), we are looking for a Tax Documentation & Reporting Tool Support Manager. This role is part of the support and continuous improvement activities related to intercompany processes and the associated supporting documentation procedures.
The position includes the management and optimization of the internally developed Flowtime tool, designed to streamline and strengthen the collection, quality, and traceability of documentation required during tax audits. The role involves regular interaction with headquarters teams, African subsidiaries, and IT teams responsible for the tools.
Under the supervision of the AEC team and in close collaboration with the Finance Department at headquarters, your responsibilities will include:
• Flowtime Support: assisting HQ users (access management, incident resolution, operational support).
• Timesheet Completeness Monitoring: tracking data entry, reviewing time records, and verifying attached supporting documents.
• Tax Audit Documentation: preparing and providing strong support documentation, including follow-up on missing documents and coordinating with users until completion.
• Collection and Centralization of User Needs: gathering feedback, enhancement requests, understanding operational challenges and business needs, consolidating information, and communicating it to the IT team responsible for Flowtime developments.
• Continuous Improvement & Change Management: proactively suggesting improvements, supporting IT implementation, and providing training/communication to end users.
• Reporting: contributing to operational reports (monthly/quarterly) and trend/variance analysis reports as required.

PROFILE

• Bachelor's degree +3 or higher (master's degree, DJCE, or Business School).
• 2–4 years of professional experience in taxation, management control, back office, or finance.
• Bilingual in French with a very good level of English.
• Strong understanding of supporting documentation requirements during tax audits (evidence, traceability).
• Excellent Excel skills (tracking, consolidation, prioritization); knowledge of Power BI is a plus.
• Comfortable working with workflow/reporting tools and able to quickly learn internal systems.
• Strong analytical and synthesis skills, rigor, and autonomy.