Senior Central Data Steward

	Senior Central Data Steward

General informations

 Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics 

Job description

Mission Description                      

Senior Central Data Steward

Role purpose: As a Senior Central Data Steward, you are the central reference for third-party master data. You guarantee that master data is accurate, reliable, and compliant with the MDM governance framework across all countries and Business Units in scope. You define and enforce data standards, perform central validation, coordinate and coach the network of Local Data Stewards, and act as the key link between local teams, the Global Data Owner, Compliance, and IT.
Main tools: UNIFY (EBX TIBCO), with a strong understanding of connected applications (e.g. SAP), data flows, and the compliance screening tool.
Scope: Central Data Stewarding and MDM governance for the Africa region and several Business Units, including central validation, data quality management, compliance-related data topics, and support to transformation and deployment programs.

Key responsibilities

A. Central validation and data quality assurance
A.1. Validate and supervise data requests
Perform the central validation of requests for the creation or update of AGL parties submitted by Local Data Stewards. Handle the most complex, sensitive, or cross-country requests, monitor workflow backlogs, and ensure that requests are processed within the agreed service levels.
A.2. Guarantee master data integrity in UNIFY
Ensure that master data is consistent and correctly structured in UNIFY across all entities in scope, including:
• Party structures, group hierarchies, legal entity checks, and public identifiers;
• Consistency of AGL accounting codes and alignment with connected systems (e.g. SAP);
• Resolution of cross-country duplicates, merges, role assignments, and party classification (customer, supplier, carrier, etc.).
A.3. Define and steer data quality controls
Define, document, and maintain the data quality rules and controls applied by all Local Data Stewards. Analyze recurring errors at regional level, identify root causes, and drive corrective actions with the relevant teams. Key dimensions include:
• Uniqueness;
• Completeness;
• Accuracy;
• Consistency across countries, Business Units, and connected systems.
A.4. Oversee compliance screening
Ensure that all relevant parties are correctly broadcast to the compliance screening tool across the region. Monitor flows, rejections, and blocked parties, and coordinate with the Compliance Team and IT to resolve issues and secure end-to-end compliance of the process.

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B. Leading MDM governance and the data steward network
B.1. Supervise Kigali Junior Central Data Steward
Provide day-to-day functional supervision, guidance, and coaching to the Kigali Junior Central Data Steward. Define priorities, review the quality and timely completion of assigned activities, support the resolution of complex cases.

List Not Exhaustive

 

Profile

B.2. Support and strengthen the Local Data Steward network
Assist Abidjan Central Data Steward team to coordinate, guide, and support the Local Data Stewards across countries and Business Units. Ensure that governance rules and standards are understood and applied consistently and organize regular follow-up meetings with the network.
B.3. Own regional data quality indicators and reporting
Define and monitor data quality and activity KPIs at regional level, produce dashboards and status reports for management and steering committees, and lead improvement action plans with the countries concerned.
B.4. Lead data cleansing programs
Design and steer multi-country data cleansing campaigns (obsolete, duplicate, or non-compliant data), define priorities and timelines, follow up with Local Data Stewards and business contacts, and report on progress.
B.5. Arbitrate and escalate
Provide guidance and final arbitration on ambiguous situations and data inconsistencies escalated by Local Data Stewards. Escalate governance or policy decisions to the Global Data Owner, with a documented analysis and a recommended solution.
B.6. Own governance rules and drive process improvement
Maintain and update data governance rules, procedures, and functional documentation. Collect feedback from the network, write and prioritize change requests for UNIFY, follow them up with IT, and coordinate testing and validation of new developments before deployment.

B.6. Train and coach data stewards
Design and deliver training for Local Data Stewards and key users on UNIFY, MDM rules, and best practices. Onboard new data stewards, coach junior team members, and communicate updates and changes across the network.

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C. Scope of the role
C.1. Central and regional responsibility
The role is accountable for the quality and consistency of third-party master data across the Africa region and the Business Units in scope, and acts as the central reference for MDM rules and data quality practices.


Profile and experience

• 5 to 6 years of experience in master data management, data governance, or data quality, including experience in a central or multi-country role;
• Expert knowledge of third-party data (customers, suppliers, carriers, partners), data governance frameworks, and compliance requirements;
• Expert user of MDM tools, with strong skills in data analysis, reporting, and functional specification;
• Proven ability to lead a network, manage projects, influence stakeholders without direct authority, and work in a multicultural environment;
• Fluent in English and French; rigorous, diplomatic, autonomous, and solution-oriented, with strong communication skills.