General information

Entity

Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics
  

Reference number

2025-9353  

Job details

Division

Transport & Logistics

Function

PROCUREMENT - PROCUREMENT MANAGEMENT

Position title

General Services Supervisor – Kigali Shared Service Center M/F

Type of contract

PERMANENT

Contractual hours

Full time

Mission description

Role Overview:

The General Services Supervisor is responsible for overseeing procurement activities, managing logistics operations, and coordinating onboarding processes for new employees at the Kigali Shared Service Center. This role ensures efficient resource acquisition, timely delivery of services, and smooth integration of new hires into the organization.

Key Responsibilities:

Procurement Management:
- Develop and implement procurement policies and procedures in compliance with
AGL standards.
- Source, negotiate, and manage contracts with vendors and suppliers to ensure
cost-effectiveness and quality.
- Monitor inventory levels and ensure timely replenishment of office supplies and
equipment. · Maintain accurate records of purchases, pricing, and supplier
performance.

Logistics Coordination:
- Oversee transportation and services to ensure timely and efficient operations.
- Manage relationships with logistics providers and ensure compliance with
service-level agreements.
- Coordinate office maintenance, repairs, and facility management activities.
- Ensure proper storage and handling of materials and equipment.

Contract Management:
- Manage closely all contracts with legal department.

Onboarding Coordination:
- Collaborate with HR to facilitate onboarding processes for new employees.
- Ensure workstations, equipment, and necessary resources are prepared before
new hires start.
- Provide orientation support related to office facilities and general services.
- Act as a point of contact for new employees regarding logistical and operational
needs. Process Optimization:
- Identify opportunities to streamline procurement, logistics, and onboarding
workflows.
- Implement best practices and automation tools to improve efficiency and reduce
costs.
- Monitor performance metrics and continuously improve service delivery
standards.
- Develop and maintain SOPs for all general services functions. Stakeholder
Management:
- Serve as the primary liaison between internal departments and external vendors.
- Ensure clear communication and alignment of expectations with all
stakeholders.
- Manage escalations and resolve issues promptly to maintain service quality.
- Build strong relationships with key partners to support organizational objectives.

This list is not exhaustive.

Profile

Minimum Education and Experience Requirements:
- Bachelor's degree in Business Administration, Logistics, or related field.
- Minimum 5 years of experience in procurement, logistics, or general services
management. · Strong negotiation and vendor management skills.
- Excellent organizational and multitasking abilities.
- Proficiency in MS Office and ERP systems. · Fluency in English, French, and
Kinyarwanda is preferred.

Job location

Job location

East Africa, Rwanda

City

KIGALI

Applicant criteria

Education level

Bachelor or equivalent

Languages

• ENGLISH (Fluent)
• FRENCH (Professional)