DISPATCH CONTROLLER M/F

	DISPATCH CONTROLLER M/F

General informations

Africa Global Logistics Namibia offers of logistics solutions in all sectors of activities that govern economic life in this country. For 14 years, through our multimodal logistics solutions (clearing and forwarding, transport, warehousing, vessel agency & husbandry)) we have been modifying our know-how in the service of socio-economic development in “name of the country”. Thanks to the synergy of our means, we take an active part in major development projects in the African “region”. Thanks to investments in equipment and innovations, our teams are committed to offering tailor-made logistics solutions that meet the specific needs of our customers.

Job description

Mission Description                      

Job Purpose
To coordinate and monitor daily truck dispatch operations, ensure effective fleet utilisation, track vehicle movements, and maintain clear communication with drivers, clients, and operational teams to ensure timely and efficient deliveries.

Key Responsibilities
• Coordinate daily truck and trailer dispatch, driver allocation, and trip scheduling.
• Monitor truck movements, GPS tracking, ETAs, and trip progress.
• Communicate with drivers, clients, loading/offloading facilities, and border agents regarding operational requirements and delays.
• Follow up on loading, offloading, border clearance, vehicle releases, and outstanding documentation.
• Maintain accurate dispatch registers, fleet tracking reports, trip sheets, and daily operational updates.
• Ensure all required trip documents are available before dispatch and that proof of delivery (POD) is submitted after delivery.
• Identify and escalate delays, breakdowns, incidents, and extended vehicle waiting times.
• Record and report standing time, driver overtime, and other operational issues that may affect costs.
• Coordinate with the maintenance team regarding vehicle breakdowns and roadworthiness concerns.
• Ensure compliance with company procedures, road safety requirements, and transport regulations.
• Provide regular updates to management and relevant stakeholders on fleet status and operational challenges.
• Assist with improving fleet utilisation, reducing downtime, and minimising unnecessary costs.

 

Profile

Minimum Requirements
• Grade 12 or equivalent.
• 2–3 years' experience in transport dispatch, fleet coordination, or logistics.
• Experience in heavy-duty transport operations will be an advantage.
• Computer literacy, including Microsoft Excel, email, and GPS/fleet tracking systems.
• Strong communication, organisational, problem-solving, and time-management skills.
• Ability to work under pressure and be available for shifts, weekends, and overtime when required.