General information
Entity
"As Africa's reference multimodal logistics operator, AGL (Africa Global Logistics) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in port, Maritime, Logistics, and rail solutions tailored to our clients' unique needs.
Our legacy dates back to the historic agencies SDV, SAGA, and SOCOPAO—pioneering firms that were revitalized when the Bolloré Group acquired them in 1986. As of December 21, 2022, AGL operates under the full ownership of the MSC family, enhancing our capacity to drive growth and development across the continent as Africa's first integrated logistics network.
With over a century of expertise and a dedicated team of more than 23,000 employees in 49 countries, AGL delivers innovative and customized logistics solutions that are critical for sustainable transformation in Africa. Our commitment to excellence helps empower businesses and communities alike.
Reference number
2026-9448
Job details
Division
Transport & Logistics
Function
FINANCE & AUDIT - FINANCE & AUDIT MANAGEMENT
Position title
CUSTOMER ACCOUNTANT M/F
Type of contract
FIXED TERM CONTRACT
Term of contract
1 Year
Mission description
The Customer Accountant manages customer invoices, credit notes, and receivables. The role ensures compliance with EFRIS and URA and maintains accurate customer balances.
A. Customer Invoicing
• Issue all customer invoices in EFRIS, including VAT and non-VAT invoices.
• Manually invoice VIPAK invoices in EFRIS (system not integrated).
• Process ANT invoices received from the Kenya team.
• Validate key invoice details before issuance: Invoice number, Customer TIN, Currency
• Ensure all invoices are issued within the current month.
B. Credit notes processing
• Manage the end-to-end credit note process impacting customer accounts.
• Coordinate credit notes' approvals with relevant stakeholders (Operations and Finance), in line with the approval matrix.
• Review credit notes, justifications and supporting documents.
• Ensure cancellation and replacement invoices are properly attached.
• Raise credit notes in EFRIS and submit supporting documents to URA.
• Follow up with URA until approval and manage rejected credit notes.
C. Customer reconciliation and payment
• Perform weekly and monthly of ERP Sales journal and EFRIS Sales Journal.
• Allocate customer payments, including partial and advance payments, and record related foreign exchange gains and losses.
D. Monitoring and Reporting
• Monitor SPOT invoices not integrated into EFRIS.
• Prepare and share:
A. Weekly report of rejected credit notes with the Tax Manager.
B. Monthly credit note report with the Head of Credit Control
E. Document and compliance
• Maintain complete and accurate customer files.
• Ensure all credit notes are approved internally and validated in EFRIS and URA.
• Prepare documentation for audit and tax reviews.
• Ensure compliance with internal control frameworks, including Sapin II anti-corruption requirements:
A. Proper documentation and approval trails
B. Segregation of duties
C. Traceability of customer transactions and credit notes
Profile
• Bachelor's degree in accounting, Finance, or a related field.
• Professional accounting qualifications are an added advantage (CPA, ACCA or equivalent)
• Minimum 3 years' experience in customer accounting, receivables, or general accounting.
• Hands-on experience with customer invoicing and credit note processing.
• Exposure to tax and regulatory requirements, including EFRIS and URA.
• Experience with an ERP or accounting system.
• Experience with SAP is an added advantage.
• Strong analytical and problem-solving skills.
• High level of attention to detail.
• Proactive and solution-oriented mindset.
• Clear and professional communication skills.
• Ability to follow up with multiple stakeholders.
• Good negotiation and follow-up skills for customers and internal queries.
• Strong computer literacy (Excel and accounting systems).
• Ability to manage priorities and meet deadlines.
• Well-organized and results driven.
• High level of integrity and confidentiality.
• Meticulous and accurate in execution.
• Reliable and accountable.
• Able to work under pressure and meet tight deadlines.
Job location
Job location
Africa, Uganda
Applicant criteria
Education level
Bachelor or equivalent
