Commercial Director H/F

Informations générales

AGL (Africa Global Logistics) est l’opérateur logistique multimodal (portuaire, logistique, maritime et ferroviaire) de référence en Afrique. L’entreprise fait désormais partie du Groupe MSC, compagnie maritime et logistique de premier plan. 

Grâce à son expertise développée depuis plus d’un siècle et à plus de 23 000 collaborateurs mobilisés dans 49 pays, AGL fournit à ses clients africains et mondiaux des solutions logistiques globales, sur mesure et innovantes, avec l’ambition de contribuer de façon durable aux transformations de l’Afrique. 
AGL est aussi présente en Haïti et au Timor.

Vous souhaitez vivre une expérience enrichissante dans un environnement international?

Avoir de l’impact dans une entreprise qui met l’Afrique au cœur de son projet ? 

Rejoignez AGL, l’opérateur de logistique multimodal de référence sur le continent africain ! 

Description du poste

Description de la mission

As a Commercial Manager, you will set national sales priorities aligned to regional sales strategy and develop / build a team of Sales experts.
In this context, you will have the following responsibilities:

1- Sales target and marketing strategy definition:

Define and own Country Gross Margin target (i.e. Commercial Budget) in connection with the regional objectives and in line with the Country Managing Director and group CCO expectations
Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in all the strategic clusters: Key Accounts, Field Sales priorities, Verticals, Corridors...
Define the communication strategy and action plan with the objective to create brand awareness and visibility.

2- Sales management

Elaborate commercial plans of action and schedule of work
Define and allocate portfolio
Organize Sales Team with the use of CRM tool
Set up sales staff objectives
Review sales objectives through weekly and monthly meetings
Participate and supervise hiring of sales candidates

3- Customer sales support

Customer sales support team organization
Customer satisfaction evaluation (survey, customer complaints)
Customer relationship building with key clients

4- Team management

Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM…)
Performance assessment
Team building

5- System control and compliance

Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance
ISO compliance with sales activities
Ensure the efficient communication channel in sales team

 

Profil

At least 5 years in the industrial, transport and logistics sectors, 2 of which at management level
Ability to work systematically and cooperate across a multi-discipline organization, not only within the sales and marketing group.
Ability to think outside the box to devise solutions suited to AGL' strengths and clients' needs.
Fluent in English, verbal and written. Fluency in French is a benefit.
Excellent communication skills.
An affinity for Africa is a plus !