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    <title>Export RSS des offres - Seulement les offres à la une : Non / Profil : COMMUNICATION--&gt;COMMUNICATION, SYSTEMES D'INFORMATION--&gt;CONCEPTION SOLUTION, FREIGHT FORWARDING--&gt;EXCELLENCE OPERATIONNELLE FREIGHT FORWARDING, FREIGHT FORWARDING--&gt;OPERATIONS FREIGHT FORWARDING, SYSTEMES D'INFORMATION--&gt;SUPPORT</title>
    <link>https://acareer-mobility.talent-soft.com/handlers/offerRss.ashx?Rss_Profile=6975%2C6973%2C7167%2C6982%2C7170&amp;lcid=1036</link>
    <description />
    <language>fr-FR</language>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10452&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDD</category>
      <title>2026-10452 - IFF OPERATOR - DECLARATION (2) Vacancies M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDD&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Supporting Airfreight Operations, the preferred candidate will be responsible for the below key result areas: -

1.Ensure all the necessary documents required to make entries are in order.
2. Lodge accurate Customs entries in the KRA system, ensure a set of the local COC processing is shared with the supervisor.
3. Support Supervisor with all taxes /fee computation enquiries including e.g. KEBS, Port health, radiation etc.
4. Constantly check in Tradex/ICMS to confirm any passing &amp; KENTRADE or rejection of entries, respond to Customs messages pertaining to any queries raised regarding the same through TRADEX.
5. Ensure customs files have all the necessary attachments, ensure KEBS consignment documents are complete and a set to obtain local COC is shared with the supervisor or PORT operation team in real time.
6. Support the supervisor on enquiries regarding documents, Customs duties, Customs requirements and regulations.
7. Handle Customs queries in liaison with the supervisor.
8. Lodge accurate IDF's in the KRA ICMS system.
9. Lodge PGA regulatory import permits &amp; other consignment documents in TFP-KenTrade system.&lt;br /&gt;&lt;br /&gt;
1. Diploma in Clearing and Forwarding or related field.
2. EACFFP Certificate
3. ICMS training and password is mandatory.
4. 2 years relevant experience.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;DEUG, BTS, DUT&lt;br /&gt;
</description>
      <pubDate>Tue, 06 Oct 2026 12:43:00 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10451&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10451 - Operations Controller M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose:
Successfully co-ordinate all client shipments from start to end.&lt;br /&gt;&lt;br /&gt;
Job Function: 
•	Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.
•	Ensure client deadlines and procedures are adhered to.
•	Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.
•	Provide a positive learning environment in order to strengthen the team you are working with.
•	Ensure all work is carried out in accordance with the departmental and company procedure manual.
•	Ensure all shipments are dispatched within the proposed time frame.
•	Keep client fully informed of the progress of the shipment.
•	Ensure all Customs regulations are met including the prompt return of documents.
•	Ensure the respective AGL Office at destination is kept fully informed of the position of cargo received. 
•	Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.
•	Ensure all information entered into the system is correct.
•	Liaise with suppliers and expeditors to ensure timeous uplift of orders.
•	Ensure POD's are returned by both the haulier and / or AGL office of destination.
•	Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
•	Ensure invoices are dispatched regularly and in line with a procedure.
•	Ensure that clients are invoiced according to the credit terms set out for their respective Account 
•	Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.
•	Ensure that AGL portrays a professional and friendly image to all clients.
•	Any other delegated tasks deemed as reasonable as assigned by the reporting manager
•	Handle exports/import shipments according to client requirements
•	Ensure all destination county requirements are met
Minimum Education and Experience Requirements:
•	Matric 
•	A Freight Forwarding or any such relevant course qualification is an advantage.
•	Minimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export experience.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;BAC&lt;br /&gt;
</description>
      <pubDate>Tue, 06 Oct 2026 11:36:59 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10421&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10421 - PASSEUR EN DOUANE</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Rattaché au Département Transit Import Maritime, le titulaire du poste assure :
- Réceptionner et vérifier la conformité des déclarations et documents douaniers.

- Assurer le dépôt et le suivi des dossiers et courriers auprès de la Douane.

- Tenir à jour le registre de suivi et assurer le classement des dossiers.

- Transmettre les BAE aux déclarants en charge des dossiers.

- Veiller aux respects des exigences clients, des procédures internes et des consignes HSE.

- Identifier et signaler les anomalies, dysfonctionnements ou incidents liés à l'activité.

- Contribuer à l'amélioration continue et à l'optimisation du 
Fonctionnement du service.

- Assurer, dans le cadre de ses missions, les interactions avec les services douaniers et les prestataires extérieurs&lt;br /&gt;&lt;br /&gt;
Formation: Bac+2/3 en Transit, Transport-Logistique, Commerce international ou domaine équivalent.

Expérience : Une première expérience réussie dans les activités de transit, douane ou imports maritime est souhaitée.

Connaissances : Bonne maîtrise des procédures douanières, du traitement et du suivi des dossiers de transit.

Compétences :
- Rigueur, organisation et sens du suivi ;
- Réactivité et respect des délais ;
- Bon relationnel et sens du service client ;
- Capacité à travailler avec les services douaniers et les différents intervenants du transit ;

Maîtrise des outils bureautiques.
Qualités personnelles : Intégrité, disponibilité, autonomie et esprit d'équipe.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;DEUG, BTS, DUT&lt;br /&gt;
</description>
      <pubDate>Mon, 05 Oct 2026 16:45:02 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10422&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>COMMUNICATION/COMMUNICATION</category>
      <category>STAGE</category>
      <category>  KRIBI</category>
      <title>2026-10422 - Assitant Communication (Stagiaire) H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;COMMUNICATION/COMMUNICATION&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;STAGE&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
•	Participer à la conception et à la production des supports de communication (affiches, flyers, présentations, visuels digitaux, newsletters et brochures, etc…) ;
•	Assurer la couverture photographique et vidéo des événements et activités de l'entreprise ;
•	Participer à l'animation quotidienne des plateformes digitales et réseaux sociaux KCT ;
•	Contribuer à la rédaction des contenus destinés aux supports internes et externes ;
•	Contribuer à la diffusion des communications internes ;
•	Participer à l'organisation des événements internes et externes de la société ;
•	Mettre à jour les bases documentaires, banques d'images et archives du service ;
•	Suivre les indicateurs de performance des actions de communication ;
•	Veiller au respect de la charte graphique et de l'identité visuelle de KCT ;
•	Contribuer à la veille sur les tendances de communication et les bonnes pratiques digitales ;
•	Effectuer toute autre tâche confiée par la hiérarchie dans le cadre des activités du service
•	S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients internes et des résultats de l'entreprise ;
•	Participer à la mise en place et à l'amélioration des contrôles internes. &lt;br /&gt;&lt;br /&gt;
•	Avoir un Diplôme de niveau BAC +2/3 minimum en en Communication, Marketing, Infographie, Multimédia ou discipline équivalente ;
•	Savoir lire et écrire le français couramment ; 
•	Une première expérience ou des stages en communication constituent un atout.
•	Connaissances de base en communication d'entreprise
•	Connaissances en communication digitale et Community management 
•	Notions de graphisme et de photographie
•	Connaissance des règles de confidentialité et de protection de l'image de l'entreprise
•	Connaissance des bonnes pratiques de communication sur les médias digitaux 
•	Capacité à présenter un portfolio de réalisations (visuels, photographies, publications digitales ou autres productions de communication)
•	Créativité et sens de l'esthétique
•	Sens de l'organisation et rigueur
•	Disponible &amp; méthodique ;
•	Sens de la communication efficace ;
•	Bonnes capacités rédactionnelles ;
•	Esprit d'initiative et réactivité ;
•	Bon relationnel et Aptitude au travail en équipe
•	Maîtrise de Canva ;
•	Bonne maîtrise de PowerPoint, Word, Excel, Outlook, Teams;
•	Utilisation des Outils de gestion des réseaux sociaux ;
•	Connaissance de Photoshop ou équivalent serait un atout.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Wed, 30 Sep 2026 17:02:14 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10418&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10418 - Code 14 Driver x 42 M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose:
To safely and efficiently operate company heavy-duty vehicles (Code 14) for the transportation and delivery of goods and materials as directed, while ensuring compliance with road traffic regulations, company policies, and health and safety standards.
Job Function: 
Driving and Transport
•	Operate a Code 14 (EC) truck in a safe, responsible, and lawful manner at all times.
•	Transport goods, equipment, or materials to and from designated locations as instructed.
•	Ensure all loads are properly secured and comply with load and weight regulations.
•	Adhere to all traffic laws, road safety rules, and company driving policies.
Vehicle Care and Maintenance
•	Conduct daily pre-trip and post-trip inspections of the vehicle.
•	Report any mechanical faults, defects, or accidents immediately to the supervisor.
•	Ensure the vehicle is kept clean and in roadworthy condition.
•	Monitor fuel usage, oil, tyre pressure, and overall vehicle performance.
Documentation and Reporting
•	Accurately complete trip sheets, delivery notes, and logbooks.
•	Obtain signatures, delivery confirmations, and proof of deliveries where required.
•	Record mileage, routes, fuel consumption, and delivery times accurately.
Safety and Compliance
•	Always Follow company Health and Safety procedures.
•	Use all Personal Protective Equipment (PPE) as provided.
•	Immediately report any incidents, accidents, or unsafe conditions.
•	Comply with all company policies regarding alcohol, drugs, and workplace conduct.
Operational Duties
•	Assist with loading and offloading of goods when required.
•	Plan routes effectively to ensure timely deliveries and fuel efficiency.
•	Communicate any delays, route changes, or delivery issues to dispatch or supervisor.
•	Always represent the company professionally when interacting with clients or the public.
________________________________________

Behavioural Competencies
•	Reliable and punctual.
•	Honest and trustworthy.
•	Safety-conscious and disciplined.
•	Good communication and teamwork skills.
•	Professional attitude and customer-focused approach.&lt;br /&gt;&lt;br /&gt;
Minimum Education and Experience Requirements:
•	Matric 
•	Valid Code 14 driver's licence with a valid PrDP (Professional Driving Permit).
•	Minimum of 6 years' experience driving heavy-duty trucks.
•	Clean driving record.
•	Good knowledge of South African road networks and regulations.
•	Ability to read, write, and complete required documentation accurately.
•	Cross Border experience.
•	Dangerous goods compliant.
•	Valid passport.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Wed, 30 Sep 2026 13:10:36 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10416&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10416 - TRANSPORT MANAGER M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
- Lead and manage the Transport function, including Fleet Operations, Drivers, Workshop and Subcontracted Transport.

- Develop and improve transport and logistics services in line with market requirements, operational capacity, profitability and business needs.

- Monitor fleet performance and utilisation, including truck turnaround time, number of trips, on-time deliveries and overall service quality.

- Plan, coordinate and monitor cargo deliveries and collections across local and cross-border operations.

- Manage operational relationships with internal departments, clients and other stakeholders, ensuring timely communication and resolution of operational issues.

- Oversee fleet tracking and journey management, including GPS monitoring, Journey Management Plans and delivery documentation.

- Manage subcontracted transport operations, including transporter selection, rate negotiation, performance monitoring, safety and contractual compliance.

- Ensure subcontracted transport services meet required standards for service delivery, reliability, profitability and cost control.

- Oversee workshop operations, including preventive maintenance planning, spare parts, tyres, oils and lubricants, stock control and procurement.

- Monitor fleet and workshop costs and identify opportunities to improve efficiency and reduce operational expenses.

- Ensure effective use of fleet and workshop management systems, including MAXIMO and other applicable operational tools.

- Work closely with QHSE to ensure compliance with safety requirements and implementation of audit recommendations.

- Manage workshop procurement and vendors, ensuring competitive pricing, quality and favourable commercial terms.

- Support the development and implementation of procedures and controls to improve workshop and transport operations.

- Monitor operational and financial performance and implement corrective actions where required.

- Escalate significant operational, commercial and service-related issues and ensure timely resolution.

- Prepare regular operational and performance reports covering fleet performance, costs, service delivery and improvement actions.

- Lead, coach and develop the Transport team, ensuring alignment with company objectives and operational standards.&lt;br /&gt;&lt;br /&gt;
Required Qualifications and Experience
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field.
- Minimum of 5 years' experience managing transport or fleet operations, preferably a fleet of more than 25 trucks.
- Strong knowledge of transport operations within Uganda and the wider East African region.
- Knowledge of URA customs procedures and cross-border transport requirements.
- Experience supervising and managing operational teams.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Experience using fleet management and tracking systems; knowledge of Telematix or similar systems is an advantage.
- Strong communication, reporting and administrative skills.

Key Competencies
- Strong leadership and team management skills.
- Sound decision-making and problem-solving ability.
- Highly organised with strong planning and follow-up skills.
- Resilient and able to operate effectively in a fast-paced environment.
- Collaborative and able to work effectively across different teams.
- Open-minded, adaptable and improvement-focused.
- Ability to motivate and align teams towards common operational goals.
- Strong focus on service delivery, cost control and operational efficiency.

Key Performance Areas
- Fleet utilisation and operational efficiency.
- Achievement of transport revenue and EBITDA targets.
- Effective cost management and control.
- Service delivery and turnaround performance.
- Fleet and workshop performance.
- Safety, compliance and operational standards.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
</description>
      <pubDate>Wed, 30 Sep 2026 10:08:06 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10415&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10415 - Customs Adjustments Specialist M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose:
Responsible for reviewing, analysing, and process customs-related adjustments to ensure compliance with regulations.&lt;br /&gt;&lt;br /&gt;
Job Function: 
•	Review customs entries, declarations, invoices, and supporting documentation for accuracy and compliance. 
•	Identify and investigate discrepancies related to customs duties, taxes, tariffs, valuation, classification, and country-of-origin declarations. 
•	Prepare and submit customs adjustments, corrections, amendments, and post-entry modifications as required. 
•	Liaise with customs brokers, freight forwarders, government agencies, and internal stakeholders to resolve customs-related issues. 
•	Monitor customs transactions and ensure compliance with local and international trade regulations. 
•	Analyze customs data and reports to identify trends, errors, and opportunities for process improvement. 
•	Support customs audits by gathering documentation, preparing reports, and responding to information requests. 
•	Maintain accurate records of customs adjustments, refunds, duty drawbacks, and compliance activities. 
•	Stay informed of changes in customs laws, tariffs, trade agreements, and regulatory requirements. 
•	Assist in developing and implementing customs compliance policies and procedures. 

Minimum Education and Experience Requirements:
•	Bachelor's degree in Logistics, Supply Chain Management, International Trade or a related field. 
•	5 years of experience in customs compliance, international trade, freight forwarding, or import/export operations. 
•	Knowledge of customs regulations, tariff classifications, valuation principles, and trade compliance requirements. 
•	Experience working with customs management systems, ERP platforms, and trade compliance software. 
•	Familiarity with duty drawback programs, customs audits, and post-entry adjustment processes is advantageous. &lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Wed, 30 Sep 2026 10:03:51 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10411&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10411 - CLIENT OPERATIONS MANAGER M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
The Client Operations Manager will coordinate the efficient receipt, inspection, documentation, and handover of all cargo arriving at site while ensuring compliance with operational, quality, and HSE standards. 

1.Cargo Receiving &amp; Inspection
• Receive all incoming cargo and verify delivery documentation against the physical shipment to ensure accuracy and completeness.
• Inspect cargo for quantity, condition, packaging integrity and correct labelling before acceptance.
• Identify, document and immediately report shortages, damages, incorrect deliveries or any cargo discrepancies to the Site Operations Supervisor and client representatives.
• Ensure all received cargo is accurately recorded, tagged and transferred to the designated storage or operational area.

2. Truck Inspection &amp; HSE Compliance
• Inspect all vehicles arriving on site to verify compliance with site access requirements and operational standards.
• Verify vehicle condition, load security, lashing quality and overall cargo safety before offloading commences.
• Confirm compliance with PPE requirements and site safety procedures by drivers and transport personnel.
• Report unsafe conditions, non-conformities, near misses and incidents promptly to the Site Operations Supervisor and QHSE team.

3.Offloading Coordination &amp; Site Operations
• Coordinate truck arrivals and offloading schedules with clients, warehouse personnel and operations teams to optimize turnaround time.
• Liaise with the Control Tower and Track &amp; Trace Officer to align vehicle arrivals with site readiness.
• Monitor offloading activities to ensure cargo is handled safely and efficiently.
• Escalate delays, congestion or operational bottlenecks that may affect service delivery.

4 Reporting &amp; Documentation
• Maintain accurate daily records of truck arrivals, departures, cargo received and operational activities.
• Prepare and submit daily, weekly and monthly receiving reports within agreed timelines.
• Maintain organized records of delivery notes, inspection reports, discrepancy reports and receiving documentation for audit purposes.
• Ensure all receiving information is accurately captured in company systems and records

5.Operational Performance &amp; Continuous Improvement
• Monitor receiving performance and recommend process improvements to enhance operational efficiency and cargo accuracy.
• Support continuous improvement initiatives relating to receiving, cargo handling and reporting processes.
• Participate in operational review meetings by providing receiving statistics and performance updates.
• Promote compliance with company policies, operational procedures and quality standards.&lt;br /&gt;&lt;br /&gt;
•	Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Warehousing or a related field.
•	Minimum 2–3 years' experience in cargo receiving, warehousing, logistics or transport operations.
•	Certificate in Logistics or Supply Chain Management is an added advantage.
•	Experience in oil &amp; gas, industrial logistics or project cargo operations is an added advantage.
•	Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Tue, 29 Sep 2026 14:59:24 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10396&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/EXCELLENCE OPERATIONNELLE FREIGHT FORWARDING</category>
      <category>CDI</category>
      <category>33, quai de Dion-Bouton 92800 Puteaux</category>
      <title>2026-10396 - Responsable Customer Service H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/EXCELLENCE OPERATIONNELLE FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
MISSIONS: 

* Construire les offres tarifaires en s'appuyant sur les achats effectués par la hiérarchie d'AGL FF ou le Procurement d'AGL 
▪ Compléter la base tarifaire existante, par la négociation d'achats de prestations auprès de nouveaux sous-traitants, en concertation avec la Responsable d'Exploitation et/ou son N+1 
▪ S'assurer de la compétitivité des offres de services 
▪ Evaluer la concurrence et les prix du marché pratiqués dans le périmètre AGL FF 
▪ Encadrer et animer une équipe d'agent Customer service. 
▪ Veiller à la transmission des cotations dans les délais établis et annoncés. 
▪ Veiller à la mise à jour quotidienne des tableaux de suivi de cotations. 
▪ Lancer les dossiers confirmés par le client auprès du service Exploitation avec tous les éléments de la vente convenue avec le client, et suivre la bonne réalisation de la prestation vendue. 
▪ Assurer une communication fluide et une bonne relation avec le service Exploitation, avec les clients et le réseau, dans le cadre de l'amélioration continue de la performance opérationnelle et de la satisfaction des clients 
▪ Fidéliser et développer le portefeuille client existant, en mettant en place des reportings auprès 
des clients sur les cotations, les opérations exécutées. 
▪ Réceptionner les informations commerciales provenant du réseau, les traiter et rendre compte 
▪ Transmettre des informations commerciales au réseau et s'assurer de leur prise en compte 
▪ Utiliser et renseigner les outils Cotation, Live et le CRM Comone. 
▪ Produire des reportings sur les indicateurs de performance de AGL FF. 
▪ Appliquer et faire respecter les règles, procédures et instructions de travail liées à sa fonction et son activité, et au Groupe AGL. 
▪ Rendre compte à son supérieur hiérarchique de toute anomalie/difficulté rencontrée. 
▪ Faire des suggestions ou propositions pour l'amélioration de la qualité de son travail et celui de l'équipe encadrée. &lt;br /&gt;&lt;br /&gt;
PROFIL : 

- Titulaire d'un BAC + 2/+ 3 en Transport / Logistique / Commerce International 
- Vous cumulez au moins 3 ans d'expérience dans une activité similaire, de préférence en relation avec l'Afrique 
- Votre niveau d'anglais est courant
- Bonne Maîtrise des outils du pack Office &lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
&lt;b&gt;Langue / Niveau : &lt;/b&gt;&lt;br /&gt;
ANGLAIS : Fluent&lt;br /&gt;
</description>
      <pubDate>Tue, 29 Sep 2026 12:20:43 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10410&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10410 - CUSTOMER SERVICE OFFICERS M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
The Customer Service Officer is responsible for managing assigned customer files from opening through to closure, ensuring smooth coordination of operational activities, accurate documentation and timely communication throughout the service delivery process. The role serves as a key link between the customer and various internal and external stakeholders, ensuring that operational requirements are followed through, customers are proactively updated and service commitments are delivered in line with agreed procedures, timelines and quality standards.

Key Responsibilities
- Manage assigned customer files from opening through processing, delivery and closure.
- Act as a key point of contact for assigned customers, providing timely updates and proactive communication.
- Coordinate operational activities with relevant internal teams, service providers, subcontractors and government agencies.
- Review customer instructions and ensure all required operational and commercial documentation is received and complete.
- Follow up on each stage of the operational process and ensure required actions are completed within agreed timelines.
- Maintain visibility of the status of assigned files and promptly communicate operational delays or issues.
- Update relevant business systems as each operational milestone is completed.
- Coordinate transport, customs, handling, delivery and related operational requirements as applicable to the assigned business area.
- Collect and maintain supporting documentation, including proof of delivery and other documents required for file closure.
- Support the invoicing process by checking supplier invoices, customer expenses and supporting documentation against approved quotations.
- Monitor service delivery against agreed customer and operational KPIs.
- Identify and escalate operational issues, discrepancies and service risks to the appropriate manager.
- Maintain accurate and complete customer records and ensure proper filing and archiving of documentation.
- Work collaboratively across departments to support efficient operations and a positive customer experience.&lt;br /&gt;&lt;br /&gt;
We are looking for customer-focused professionals with experience in clearing and forwarding, transport and fleet operations, imports, exports, airfreight, oil and gas logistics, warehousing or related logistics operations.

The ideal candidate should have:
- At least 2 years' relevant experience, preferably within clearing and forwarding or a related logistics environment.
- Good understanding of logistics and customer service operations.
- Good knowledge of Microsoft Office.
- Good email and business communication skills.
- Excellent verbal and written communication skills.
- Familiarity with logistics/business systems such as SPOT, Pegasus or Way is an added advantage.
- Ability to coordinate multiple stakeholders and follow operational activities through to completion.
- Ability to work effectively under tight deadlines.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Tue, 29 Sep 2026 11:52:18 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10367&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10367 - Driver Trainer M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose
Develop, facilitate, assess and continuously improve the competence of AGL drivers and, where required, subcontracted drivers to support safe, legal, reliable and quality-focused transport operations. Deliver theoretical, practical, yard-based and in-cab training and assessment in accordance with applicable South African road transport legislation, prevailing QCTO/TETA requirements and recognised occupational/unit-standard frameworks, AGL Transport Golden Rules, approved procedures, customer requirements and the AGL QHSE Management System. The role provides specialist driver training, coaching, assessment and competency assurance to support safe, compliant and efficient transport operations.

1. Driver Training and Development
•	Plan and deliver induction, initial, refresher, remedial and periodic driver training using classroom, practical, yard-based and in-cab methods.
•	Train drivers in professional and defensive driving, vehicle familiarisation, inspections, reversing/manoeuvring, coupling/uncoupling, safe parking and breakdown procedures.
•	Deliver training on load securing, lashing/unlashing, cargo stability, loading/offloading safety, fatigue and journey management, rollover/collision prevention, hijacking prevention, emergency response, incident reporting and AGL Transport Golden Rules.
•	Deliver or facilitate Dangerous Goods and customer/product-specific training within the trainer's approved competence and registration scope.
•	Provide on-the-job coaching, toolbox talks and targeted awareness sessions for new, inexperienced or under-performing drivers.

2. Driver Competency Assessment 
•	Conduct initial, periodic, post-incident and remedial theoretical and practical competency assessments against applicable occupational/unit standards, AGL requirements and approved assessment criteria.
•	Conduct in-cab/accompanied driving assessments and observations covering vehicle control, road behaviour, hazard perception, defensive driving, route discipline and safe operating practices.
•	Assess competence for relevant vehicle categories and specialised activities within registered scope; record outcomes and recommend drivers as competent, requiring coaching/reassessment, or not yet competent.
•	Reassess drivers following serious incidents, repeated unsafe behaviour, significant telematics events or identified competency gaps.
•	Verify appropriate licence, PrDP, medical fitness and authorisation before practical or in-cab training/assessment and escalate identified gaps.

3. Route Risk and Specialised Transport
•	Participate with QHSE and Transport Operations in route risk assessments, surveys and route familiarisation for new, changed, high-risk or customer-specific routes.
•	Identify relevant road, traffic, security, environmental, weather, rest-stop, parking, loading/offloading, border and emergency-response hazards and translate approved controls into driver briefings and training.&lt;br /&gt;&lt;br /&gt;
RULES AND REGULATIONS
•	Conduct training and assessment in accordance with AGL procedures, the QHSE Management System and applicable South African road transport, Dangerous Goods and occupational health and safety requirements.
•	Maintain working knowledge of the National Road Traffic Act and applicable Road Traffic Regulations, prevailing QCTO/TETA requirements and relevant transport standards.
•	Support compliance with RTMS, SQAS and applicable customer requirements relating to driver competence and road safety.
•	Report hazards, unsafe driver behaviour, competency deficiencies, incidents and training-related non-compliance through
Minimum Education, Qualifications and Experience
•	Matric / Grade 12 - required.
•	Valid EC (Code 14) Driver's Licence and valid Professional Driving Permit (PrDP) appropriate to the transport activities performed - required.
•	Minimum 5 years' practical professional heavy-vehicle driving experience, preferably including articulated/combination vehicles, long-distance transport and general freight.
•	Demonstrable experience in driver training, coaching and practical competency assessment in a heavy-vehicle transport environment.
•	Qualified Assessor in accordance with applicable QCTO/TETA or recognised occupational training requirements - required.
•	Qualified Facilitator or equivalent recognised training 
•	Competent and, where applicable, registered/authorised to assess professional-driving standards relevant to AGL operations, including US 123253 (rigid heavy vehicle), US 123254 (vehicle combination), US 123259 (Convey Dangerous Goods by Road, where applicable), or prevailing replacement/equivalent occupational qualifications or unit standards.
•	Recognised Dangerous Goods transport qualification/training where Dangerous Goods activities form part of the operational scope.
•	Practical knowledge of the NRTA, Road Traffic Regulations, Dangerous Goods requirements and relevant professional road-transport standards.
•	Demonstrated competence in defensive driving, vehicle inspections, coupling/uncoupling, load securing, fatigue management, rollover/collision prevention and emergency response.
•	Experience in classroom, yard/practical and in-cab training/assessment; route risk/familiarisation experience advantageous.
•	Ability to interpret incident and telematics trends, maintain accurate electronic records and travel to sites, customer locations and operational routes as required.
Key Competencies
•	Strong heavy-vehicle driving, road-safety, hazard perception and route-risk knowledge.
•	Effective facilitation, coaching and adult-learning skills with objective, consistent assessment judgement and high integrity.
•	Good communication, observation, analytical, problem-solving, record-keeping and report-writing skills.
•	Ability to work independently and collaboratively with Transport Operations, QHSE and other relevant teams; practical, solutions-focused and committed to continuous improvement.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Tue, 15 Sep 2026 14:42:14 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10361&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/DIRECTION TECHNIQUE FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10361 - OBE Controller M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/DIRECTION TECHNIQUE FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose:
The OBE Controller ensures that all OBE devices are correctly installed, activated, operational, and accurately linked to the relevant vehicles, drivers, and operational requirements.
The position plays a key role in supporting fleet visibility, compliance, vehicle tracking, data accuracy, and efficient logistics operations.&lt;br /&gt;&lt;br /&gt;
Job Function: 
•	Maintain and update the daily vehicle and trailer register.
•	Manage the issuing, tracking, and replacement of OBE on all horses and trailers.
•	Maintain accurate and up-to-date documentation and records.
•	Monitor and manage OBE stock levels, including the ordering of required stock.
•	Receive, verify, and record new OBE stock.
•	Record and maintain photographic evidence of loaded trailers and submit the required information to the Operations Department.
•	Conduct regular checks and maintain control of OBE on empty trailers within the yard.
•	Ensure that all OBE is properly accounted for and discrepancies are reported to the relevant manager.
•	Perform any other reasonable and delegated duties as assigned by the Reporting Manager.

Minimum Requirements
•	Matric
•	Computer literate
•	2–5 years' experience OBE coordination.
•	Excellent communication and interpersonal skills&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;BAC&lt;br /&gt;
</description>
      <pubDate>Tue, 15 Sep 2026 07:51:10 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10345&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10345 - Customs Entry Clerk x2 M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Job Purpose:
Assist companies that import and export products to stay in compliance with the customs law.&lt;br /&gt;&lt;br /&gt;
Job Function:
•	Ensure that correct imports documentation is in place before clearance (Clearing instructions; Transport documents/Manifest; commercial invoice; packing list etc.)
•	Responsible for proper Customs Valuation procedures are followed to avoid PCI penalties and application of customs valuation and determination.
•	Responsible for advising clients on various Imports requirements like Letter of Origins, Imports Permits etc
•	Experience framing Customs Entries; both Imports and Exports on all modes
•	Able to resolve all Stops and detentions
•	Responsible to frame customs entries; for all modes of transport
•	Responsible to ensure customs compliance
•	Responsible for refunds
•	Responsible to handle Stops and detains
•	Responsible to manage physical examinations
•	Day to day office administration
•	To be fully aware of and comply with current responsibilities and requirements of the relevant Acts, Regulations and standard applicable Quality, Health and Safety policies and procedures to maintain a safe workplace.
•	Report all hazards, incidents, and injuries in accordance with legislation and company reporting procedures.
•	Participate in programs and assessments to improve IMS system in the workplace.
•	Any other delegated tasks deemed as reasonable as assigned by the reporting manager.
Note: Manual file creation is forbidden, override approval from management to be obtained
Minimum Education and Experience Requirements:
•	Grade 12
•	Computer Literacy
•	3 years + experience in a Customs role or similar
•	Must have a good knowledge of Customs Tariff headings and classification
•	Good knowledge and understanding of SADC and EU Trade Agreements
•	An excellent knowledge of the geography of International trade is required.
•	Needs to have an excellent knowledge of Inco-terms
•	Knowledge of GTS&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;BAC&lt;br /&gt;
</description>
      <pubDate>Thu, 10 Sep 2026 14:12:12 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=9349&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2025-9349 - Coordinateur Operations Shipping H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
CONTEXTE DE RECRUTEMENT

Vous aurez plus précisément la responsabilité de :

-	Contrôler et amélioration de la qualité de service offerte aux clients par les agences du réseau Afritramp et lignes régulières General cargo

-	Veiller à la parfaite adéquation entre notre offre de services et les exigences de nos clients afin d'assurer leur entière satisfaction

-	Contrôle du respect des procédures opérationnelles Groupe

-	Support au Développement commercial &amp; service facturation FDA

Missions principales : 

-	Contrôle de la qualité de service offerte par les agences du réseau 

-	Réception, traitement et suivi des demandes Tramp client

-	Suivi des escales /opérations navires au niveau Corporate

-	Support technique, commercial, juridique et opérationnel aux agences

-	Cotations (PDA) &amp; suivi préfinancement escales

-	Documentation : vérification (B/L) 

-	Assistance DA-desk pour la facturation (FDA) / recouvrement

-	Suivi des réclamations clients

-	Customer service (newsletter)

-	Veille commerciale et support développement portefeuille clients

-	Suivi contrôle opérationnel logiciel (opérations) Gatship

-	Statistiques / suivi KPI

-	Etudes de marché

Cette liste n'est pas exhaustive.&lt;br /&gt;&lt;br /&gt;
Le profil recherché : 

Expérience : à partir de 5 ans d'expérience dans le secteur maritime (en tant qu'agent consignataire, opérateur de navires…)

Compétences requises : 

-	Anglais et français courant/ maitrise des outils informatiques 

-	Rigueur, organisation, esprit d'équipe &amp; sens du collectif, bon relationnel, proactivité, force de proposition, sens des priorités et gestion du stress&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
&lt;b&gt;Langue / Niveau : &lt;/b&gt;&lt;br /&gt;
ANGLAIS : Fluent&lt;br /&gt;
</description>
      <pubDate>Mon, 07 Sep 2026 10:32:09 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10317&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10317 - CHARGE COORDINATION PROJET</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Le/La Chargé(e) de Coordination Projet assure le pilotage, la coordination et le suivi de projets et prestations logistiques depuis leur préparation jusqu'à leur clôture. Il/Elle garantit la bonne exécution des opérations en coordonnant l'ensemble des acteurs de la chaîne logistique (transit, transport, transport spécialisé, levage, entreposage, facturation et fonctions support) afin de respecter les exigences de qualité, de sécurité, de coûts et de délais.

Interlocuteur privilégié du client sur les aspects opérationnels, il/elle veille à la bonne communication, au suivi des engagements contractuels, à l'anticipation des risques et à la mise en œuvre des actions correctives nécessaires. Il/Elle assure également le suivi de la performance à travers la définition et l'analyse des indicateurs clés (KPI), la production de tableaux de bord et l'animation des revues de projet.

Rigoureux(se) et organisé(e), le/la titulaire du poste contribue à l'amélioration continue des processus, à la satisfaction client et au respect des exigences en matière de Santé, Sécurité, Sûreté et Environnement (SSE).

Missions principales :

Piloter et coordonner les projets et opérations logistiques de bout en bout.
Assurer l'interface entre les clients, les équipes opérationnelles et les fonctions support.
Suivre les délais, les coûts, les risques, les ressources et la qualité des prestations.
Mettre en place et analyser les indicateurs de performance des projets.
Garantir le respect des exigences contractuelles, réglementaires et SSE.
Animer les réunions de suivi, coordonner les plans d'action et gérer les escalades.
Contribuer à la satisfaction client et à l'amélioration continue des performances opérationnelles.

Ce poste requiert de solides capacités de coordination, d'organisation, de communication et d'analyse, ainsi qu'une bonne connaissance des opérations logistiques et de la gestion de projets.&lt;br /&gt;&lt;br /&gt;
Minimum 3 à 5 ans d'expérience dans les métiers de la logistique, du transport, du transit ou de la gestion de projets complexes.
Expérience avérée dans la coordination de projets multi-intervenants et le pilotage d'opérations logistiques de bout en bout.
Une bonne exposition aux environnements miniers, industriels ou aux grands projets logistiques constitue un atout.

Compétences techniques
Gestion de projet : planification, suivi des jalons, gestion des risques et reporting.
Bonne connaissance des activités de :
Transit et douane ;
Transport routier et transport exceptionnel ;
Levage et manutention ;
Entreposage ;
Facturation et suivi des coûts.
Maîtrise des indicateurs de performance (KPI), des tableaux de bord et des analyses opérationnelles.

Formation
Bac+4/5 en Logistique, Supply Chain, Transport, Génie Industriel, Commerce International ou équivalent.
Une certification en gestion de projet (PMP, Prince2 ou équivalent) constitue un atout.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
</description>
      <pubDate>Thu, 03 Sep 2026 18:11:47 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10312&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/EXCELLENCE OPERATIONNELLE FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10312 - CUSTOMER SERVICE OFFICER - EXPORTS M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/EXCELLENCE OPERATIONNELLE FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
The Customer Service Officer is responsible for delivering exceptional service to local and international customers, resolving queries efficiently, building strong customer relationships and supporting customer retention and the growth of the exports business.

Initiate the File

 Create the file in the business software upon receiving instructions from the COM.
 Check all required documentation, including TO, B/L and commercial invoices.
 Request missing documentation through the COM only.
 Launch printing and collection of the file.
 Place documentation in the file folder.
 Update the ship call date in the business software.
 Create cash clients before COM validation.

Process/Push the File

 Monitor the status of each file within the assigned scope.
 Follow up with process stakeholders in line with SOPs.
 Request and follow up on verification/tally operations.
 Follow up with the declarant once the ship's arrival is confirmed.
 Follow up on customs invoicing and dispatch after COM validation.
 Support the customs payment procedure through the Customs Clerk.
 Request and obtain the customs delivery order.
 Issue the transport delivery order to the Delivery Clerk.
 Collect proof of delivery.
 Follow up on services invoicing, verify it and submit it to Dispatch after COM validation.

Update the Business Software

 Update the business software whenever a process step is completed.
 Record customs duties, taxes, declaration numbers and delivery order details.
 Update the file status upon completion of delivery.

 Check Gross Margin &amp; Disbursements

 Check supplier invoices against the quotation and perform file allocation before COM validation.
 Check client invoices and required attachments.
 Compare file disbursements against the quotation.
 Escalate significant discrepancies between actual disbursements and the quotation to the N+1.

Check Documentation

 Ensure all required documentation is available and properly filed at each stage.
 Ensure relevant emails and correspondence are filed.
 Verify invoice attachments against client requirements and the quotation.
 Ensure files are complete, accurate and properly maintained.

Alert/Inform Management

 Alert management of operational issues identified during processing.
 Inform management of relevant business or operational developments.
 Identify and report issues arising during processing, whether within or outside the assigned scope.&lt;br /&gt;&lt;br /&gt;
PERSONAL QUALITIES REQUIRED

•	Organised
•	Team player
•	Self Starter
•	Problem Solver
•	Ability to work to tight deadlines
•	Ability to push people to a common goal.

REQUIRED SKILLS

•	At least 2 years' experience in clearing and forwarding
•	Good knowledge of Microsoft Office
•	Good use of email
•	Excellent communicator&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Thu, 03 Sep 2026 12:33:08 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=7938&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>SYSTEMES D'INFORMATION/SUPPORT</category>
      <category>CDI</category>
      <title>CSUP/ALL/2024/07-7938 - CHARGE DE SUPPORT APPLICATIF H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;SYSTEMES D'INFORMATION/SUPPORT&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Sous la conduite du responsable des opérations, vous interviendrez sur la résolution des incidents et problèmes qui surviennent sur les applicatifs de gestion Maritime, GMAO, Portuaire, Logistique, SIRH, GED, etc.

Vos principales attributions :
-	Analyser et qualifier les demandes de support des utilisateurs : requête, incident, ou problème ;
-	Résoudre et suivre les problèmes et incidents qui vous sont escaladés ;
-	Effectuer lorsque nécessaire, des investigations sur les applicatifs métiers, afin d'en identifier des sources de dysfonctionnement ;
-	Assister les utilisateurs de nos clients dans la résolution des incidents et problèmes qu'ils pourraient rencontrer ;
-	Collecter et Maintenir une base de connaissances sur les incidents et problèmes rencontrés ;
-	Faire un reporting de son activité et être force de proposition sur d'éventuelles améliorations à apporter ;
-	Anticiper les dysfonctionnements qui peuvent survenir ;
-	Actualiser les systèmes de documentation.&lt;br /&gt;&lt;br /&gt;
-	Être de Formation supérieure Bac+4/5 en informatique, ou dans un domaine équivalent ;
-	Avoir au moins (02) années d'expériences professionnelles sur une fonction d'Ingénieur Support Applicatif ;
-	Avoir une bonne compréhension des mécanismes logiques des applications ;
-	Avoir une connaissance certifiée des processus informatiques ;
-	Avoir une maîtrise de l'anglais, écrite et orale ;
-	Avoir une bonne capacité à anticiper les dysfonctionnements, gérer les requêtes, incidents, problèmes et assister les utilisateurs ; 
-	Bonne connaissance des métiers : SIRH, comptabilité, logistique et du transport, Maritime et Portuaire, Gestion Electronique de Document (GED), idéalement de la solution OnBase et du langage SQL;

Atouts :
-	Être jeune, intelligent et ambitieux ;
-	Avoir la passion de la fonction du support Applicatif ;
-	Avoir une Certification ITIL serait un atout ;&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
&lt;b&gt;Langue / Niveau : &lt;/b&gt;&lt;br /&gt;
ANGLAIS : Professional&lt;br /&gt;
&lt;b&gt;Langue / Niveau : &lt;/b&gt;&lt;br /&gt;
FRANÇAIS : Fluent&lt;br /&gt;
</description>
      <pubDate>Mon, 31 Aug 2026 10:02:31 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10289&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING</category>
      <category>CDI</category>
      <title>2026-10289 - CLEARING &amp; FORWARDING MANAGER M/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDI&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Based in Nairobi and reporting to the head of international freight Forwarding, the C&amp;F Manager will be responsible for leading and managing all Clearing &amp; Forwarding operations, ensuring efficient customs clearance, import and export processing, regulatory compliance, operational excellence, customer satisfaction, and profitability. The role oversees the end-to-end movement of cargo through customs and logistics channels while ensuring compliance with local and international trade regulations and alignment with AGL operational standards.
Specific duties will be:-

1.Manage and oversee all import and export customs clearance activities.
2.Ensure timely processing of customs declarations, permits, licenses, duty payments, and cargo release procedures.
3.Coordinate sea freight, air freight, road transport, and warehousing activities to ensure seamless cargo movement.
4. Monitor cargo status and proactively resolve delays, customs issues, and operational bottlenecks.
5. Ensure compliance with customer SOPs, operational procedures, and service level agreements.
6.Drive continuous improvement initiatives to enhance operational efficiency and service delivery.
7.Ensure full compliance with customs laws, revenue authority requirements, and international trade regulations.
8.Maintain effective working relationships with customs authorities, port authorities, government agencies, and regulatory bodies.
9.Monitor regulatory changes and ensure timely implementation within operations.
10.Lead customs audits and ensure accurate record keeping and documentation.
11.Mitigate operational and compliance risks associated with customs clearance activities.
12.Build and maintain strong relationships with key customers and stakeholders.
13.Handle escalated operational issues and customer complaints professionally and efficiently.
14.Work closely with commercial teams to support customer retention and business development.
15.Participate in customer reviews and operational performance meetings.
16.Ensure high levels of customer satisfaction through proactive communication and service excellence.
17.Monitor departmental profitability and operational costs.
18.Ensure accurate customer billing and supplier cost management.
19.Review and approve invoices related to customs duties, freight, transport, and other operational charges.
20.Develop cost-saving initiatives while maintaining service quality.
21.Support budgeting, forecasting, and financial performance reporting.
22.Manage relationships with shipping lines, airlines, transport providers, port operators, customs brokers, and other logistics partners.
23.Negotiate service improvements and resolve operational challenges with 
24.Monitor supplier performance against agreed service levels.
25.Lead, coach, and develop the Clearing &amp; Forwarding&lt;br /&gt;&lt;br /&gt;
1.Business Degree
2..Diploma in Logistics and Distribution or equivalent&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Licence ou équivalent&lt;br /&gt;
</description>
      <pubDate>Tue, 25 Aug 2026 09:29:18 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10150&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>SYSTEMES D'INFORMATION/SUPPORT</category>
      <category>CDD</category>
      <title>2026-10150 - Key user H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;SYSTEMES D'INFORMATION/SUPPORT&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDD&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Dans le cadre du programme stratégique DRIVE 2030, AGL déploie un nouveau Transport Management System (TMS) destiné à digitaliser et harmoniser les processus métiers.

L'Utilisateur Clé (Key User) joue un rôle central dans la réussite du déploiement. Véritable relais entre les équipes projet et les utilisateurs finaux, il accompagne les phases de tests, de formation, de démarrage et de support afin de garantir une adoption efficace de la solution.

Au-delà du déploiement, il contribue à l'amélioration continue du système et au support des utilisateurs dans leurs activités quotidiennes.

Mission principale

Assurer un accompagnement de proximité des utilisateurs finaux, participer à la validation de la solution et fournir un support fonctionnel de premier niveau tout au long du projet DRIVE 2030 et après sa mise en production.

Responsabilités principales
1. Participation à la préparation du projet
Accompagner le Responsable Déploiement Local dans la collecte des données nécessaires au projet.
Contribuer à l'identification des besoins spécifiques du pays.
Participer à la définition des scénarios de tests métiers avec les équipes projet.
Représenter les besoins et contraintes opérationnelles locales.
2. Tests et validation de la solution
Participer activement aux phases de tests et de validation.
Exécuter les scénarios de tests métiers.
Vérifier la conformité de la solution aux besoins opérationnels.
Identifier, documenter et remonter les anomalies.
Assurer un reporting précis des résultats de tests.
Valider la solution avant sa mise en production.
3. Accompagnement des formations
Assister les équipes de déploiement lors des formations utilisateurs.
Fournir un support de proximité aux participants.
Répondre aux questions fonctionnelles des utilisateurs.
Faciliter l'appropriation des nouveaux processus et outils.
Identifier les besoins complémentaires en formation.
4. Préparation du Go-Live
Vérifier que tous les utilisateurs disposent des accès nécessaires à DRIVE.
Participer aux activités préparatoires à la mise en production.
Accompagner le Responsable Déploiement Local dans les opérations de bascule.
5. Support Go-Live et Hypercare
Assurer le support fonctionnel de niveau 1 auprès des utilisateurs finaux.
Répondre aux questions et résoudre les incidents simples.
Accompagner les équipes dans l'utilisation quotidienne de la solution.
Escalader les incidents complexes vers les équipes projet ou les Officiers de Déploiement.
Veiller à la bonne utilisation des outils de support et de ticketing.
6. Amélioration continue et support Run
Assurer un support fonctionnel de proximité après la phase Hypercare.
Participer aux tests des nouvelles versions de la solution.
Contribuer à l'amélioration continue des processus.
Accompagner les utilisateurs lors des évolutions fonctionnelles du système.
Partager les retours terrain avec les équipes projet.&lt;br /&gt;&lt;br /&gt;
Profil recherché
Formation
Bac+2 à Bac+5 en Logistique, Transport, Finance, Gestion, Commerce ou domaine équivalent.
Expérience
Expérience significative dans les opérations métier concernées.
Bonne maîtrise des processus opérationnels et/ou financiers.
Une expérience dans un projet de transformation digitale est un atout.
Compétences techniques
Bonne connaissance des activités Transport, Logistique ou Finance.
Maîtrise des processus opérationnels.
Capacité à exécuter et documenter des tests fonctionnels.
Maîtrise des outils bureautiques.
Connaissance des outils métiers et systèmes d'information.
Compétences comportementales
Sens du service client interne.
Esprit analytique.
Pédagogie.
Rigueur et organisation.
Excellentes capacités relationnelles.
Esprit d'équipe.
Réactivité et autonomie.
Capacité à accompagner le changement.
Critères spécifiques
Disponible pendant toute la durée du projet et au-delà de l'Hypercare.
Forte proximité avec les utilisateurs finaux et les opérations terrain.
Capacité à devenir référent métier sur son périmètre.
Aptitude à travailler avec des équipes locales et internationales.
Français ou anglais courant.

Vous êtes reconnu pour votre expertise métier ? Devenez Utilisateur Clé DRIVE 2030 et accompagnez vos collègues dans la transformation digitale d'AGL.

Votre expérience du terrain est essentielle pour construire les opérations de demain.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
</description>
      <pubDate>Mon, 10 Aug 2026 17:52:14 Z</pubDate>
    </item>
    <item>
      <link>https://acareer-mobility.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=10151&amp;idOrigine=1601&amp;LCID=1036</link>
      <category>SYSTEMES D'INFORMATION/SUPPORT</category>
      <category>CDD</category>
      <title>2026-10151 - TRAINING COORDINATOR H/F</title>
      <description>&lt;b&gt;Fonction : &lt;/b&gt;SYSTEMES D'INFORMATION/SUPPORT&lt;br /&gt;
&lt;b&gt;Type de contrat : &lt;/b&gt;CDD&lt;br /&gt;
&lt;b&gt;Description du poste : &lt;/b&gt;&lt;br /&gt;
Dans le cadre du programme stratégique DRIVE 2030, AGL déploie un nouveau Transport Management System (TMS) destiné à transformer et digitaliser les processus métiers.

Le Coordinateur Formation est responsable de la préparation, de l'organisation, du suivi et de la complétion du parcours de formation DRIVE pour l'ensemble des utilisateurs concernés. Il garantit que chaque collaborateur dispose des compétences nécessaires pour utiliser efficacement le nouveau système avant, pendant et après le Go-Live.

Mission principale

Piloter et coordonner l'ensemble des activités de formation liées au déploiement de DRIVE 2030 afin d'assurer la montée en compétences des utilisateurs et la réussite de l'adoption de la solution.

Responsabilités principales
1. Gestion du dispositif de formation
Déployer localement la stratégie de formation DRIVE 2030.
Assurer l'application de la méthodologie de formation définie par les équipes centrales.
Accompagner les parties prenantes locales dans la compréhension du parcours de formation.
Garantir le respect du calendrier de formation du projet.
2. Pilotage du parcours de formation
Suivre la réalisation des prérequis obligatoires de formation.
Assurer le suivi de la progression des apprenants sur les différentes étapes du parcours DRIVE.
Veiller à la complétion des formations obligatoires et certifications requises.
Produire les reportings de suivi et les indicateurs de complétion.
3. Construction et déploiement du plan de formation
Élaborer la matrice de formation par rôle et par population cible.
Identifier les besoins de formation des différentes catégories d'utilisateurs.
Planifier les sessions de formation en coordination avec les équipes projet et les managers.
Assurer le suivi des inscriptions et de la participation des apprenants.
4. Organisation logistique des formations
Identifier les besoins en salles et équipements de formation.
Coordonner la préparation des infrastructures nécessaires aux sessions.
S'assurer de la disponibilité des supports pédagogiques.
Garantir l'accès des utilisateurs aux plateformes de formation et à DRIVE.
5. Accompagnement des formateurs et utilisateurs
Fournir les supports pédagogiques aux formateurs.
Accompagner les Utilisateurs Clés et les formateurs locaux.
Assurer la diffusion des communications relatives aux formations.
Répondre aux questions liées au parcours de formation.
6. Support durant le Go-Live et l'Hypercare
Identifier les besoins complémentaires en formation.
Organiser les sessions de renforcement après le démarrage.
Assurer le suivi des utilisateurs nécessitant un accompagnement spécifique.
Contribuer à l'amélioration continue du dispositif de formation.&lt;br /&gt;&lt;br /&gt;
Profil recherché
Formation
Bac+4/5 en Ressources Humaines, Formation, Gestion, Management ou domaine équivalent.
Expérience
Minimum 5 ans d'expérience en gestion de la formation ou développement des compétences.
Expérience en gestion de projets de transformation ou de déploiement d'outils digitaux appréciée.
Expérience dans la coordination de programmes de formation à grande échelle souhaitée.
Compétences techniques
Ingénierie de formation.
Gestion de projets.
Élaboration de plans de formation.
Gestion des parcours d'apprentissage.
Suivi et reporting des indicateurs de formation.
Maîtrise des outils bureautiques et LMS.
Organisation logistique des formations.
Compétences comportementales
Excellentes capacités d'organisation.
Rigueur et sens du détail.
Gestion des priorités.
Pédagogie.
Communication et influence.
Esprit d'équipe.
Orientation résultats.
Capacité à travailler dans un environnement multiculturel.
Critères spécifiques
Disponible pendant toute la durée du projet DRIVE 2030.
Basé idéalement sur le site principal du pays.
Capacité à gérer plusieurs sessions et populations simultanément.
Forte orientation service et accompagnement des utilisateurs.
Français et/ou anglais professionnel.

🎓 Vous êtes passionné(e) par le développement des compétences et l'accompagnement au changement ?

Devenez Coordinateur Formation DRIVE 2030 et contribuez à préparer les équipes d'AGL aux outils et processus de demain. 🚀📚

Former aujourd'hui, transformer demain.&lt;br /&gt;
&lt;b&gt;Niveau d'études min. requis : &lt;/b&gt;Master ou equivalent&lt;br /&gt;
</description>
      <pubDate>Mon, 10 Aug 2026 17:51:44 Z</pubDate>
    </item>
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