RSS export of job openings - Seulement les offres à la une : No / Profil : ACHATS-->ACHATS FACILITIES, COMMERCIAL & MARKETING-->COMMERCIAL, COMMERCIAL & MARKETING-->MANAGEMENT COMMERCIAL & MARKETING, PORTS & TERMINAUX-->MANAGEMENT PORTS & TERMINAUX, OPERATIONS INDUSTRIELLES-->METHODES INDUSTRIELLES, OPERATIONS INDUSTRIELLES-->METHODES MAINTENANCE, IMMOBILIER & SERVICES TECHNIQUES-->MOYENS GENERAUX, SYSTEMES D'INFORMATION-->PROJETS, SURETE, SECURITE, QUALITE & HSE-->SURETE DES PERSONNES

2026-10280 - Business Development Manager- Gqeberha

Fri, 21 Aug 2026 11:59:32 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: To obtain new business clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients.

Job Function: • Promote an awareness of AGL in the market. • Business Development • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level • Formulate strategy to successfully wind hew business and in doing so, increase market share • Opening of new business accounts according to the applicable procedure • Creating and implementing of SOPs, SLAs, and other related documents • Weekly and monthly reporting as required internally and to client • Regular meetings – for the purpose of new business or servicing of existing business • Managing Concerto (CRM) according to applicable requirements • Rate negotiation with suppliers where required to procure nest rate for specific client requirements • Handling of queries (operational, financial, or other) • Client engagement/entertainment • Create awareness and understanding of industry vertical information, requirements, and general knowledge • Keep abreast of industry changes, information, and skill requirements • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential • Previous Clearing & Forwarding sales experience required • 3 years or more proven sales track record required • Previous formal sales training required • Well presented, professional individual with excellent written and verbal language skills • Ability to effectively negotiate • Ability to read and interpret financial information, including budgets, financial statements, and P&L data • Full computer literacy • Ability to create and implement strategies • Ability to work within a target driven and pressured environment
Education level : Upper Secondary

2026-10279 - Head of Cold Chain M/F

Fri, 21 Aug 2026 10:26:34 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: To obtain new business cold chain clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients

Job Function: • Promote an awareness of AGL in the market. • Business Development - Identify and target new business opportunities within the sector • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level. • Formulate strategy to successfully wind new business and in doing so, increase market share. • Opening of new business accounts according to the applicable procedure. • Creating and implementing of SOPs, SLAs, and other related documents. • Weekly and monthly reporting as required internally and to client. • Regular meetings – for the purpose of new business or servicing of existing business. • Managing CRM tool according to applicable requirements. • Rate negotiation with suppliers where required to procure nest rate for specific client requirements. • Handling of queries (operational, financial, or other). • Client entertainment. • Create awareness and understanding of industry vertical information, requirements, and general knowledge. • Keep abreast of industry changes, information, and skill requirements. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential. • Previous Clearing & Forwarding sales experience required. • 7 years or more proven sales track record required. • Previous formal sales training required. • Strong understanding of the cold chain sector and its unique logistics needs. • Ability to build and maintain strong client relationships. • Well presented, professional individual with excellent written and verbal language skills. • Ability to effectively negotiate. • Ability to read and interpret financial information, including budgets, financial statements, and P&L data. • Full computer literacy. • Ability to create and implement strategies. • Ability to work within a target driven and pressured environment.
Education level : Upper Secondary

2026-10276 - Head of Pharmaceutical/Healthcare

Thu, 20 Aug 2026 14:20:34 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: To obtain new business pharmaceutical/healthcare clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients.

Job Function: • Promote an awareness of AGL in the market. • Business Development - Identify and target new business opportunities within the sector • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level. • Formulate strategy to successfully wind new business and in doing so, increase market share. • Opening of new business accounts according to the applicable procedure. • Creating and implementing of SOPs, SLAs, and other related documents. • Weekly and monthly reporting as required internally and to client. • Regular meetings – for the purpose of new business or servicing of existing business. • Managing CRM tool according to applicable requirements. • Rate negotiation with suppliers where required to procure nest rate for specific client requirements. • Handling of queries (operational, financial, or other). • Client entertainment. • Create awareness and understanding of industry vertical information, requirements, and general knowledge. • Keep abreast of industry changes, information, and skill requirements. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential. • Previous Clearing & Forwarding sales experience required. • 7 years or more proven sales track record required. • Previous formal sales training required. • Strong understanding of the pharmaceutical/healthcare sector and its unique logistics needs. • Ability to build and maintain strong client relationships. • Well presented, professional individual with excellent written and verbal language skills. • Ability to effectively negotiate. • Ability to read and interpret financial information, including budgets, financial statements, and P&L data. • Full computer literacy. • Ability to create and implement strategies. • Ability to work within a target driven and pressured environment.
Education level : Upper Secondary

2026-10233 - Regional Vertical Manager - Telecom & Technology M/F

Tue, 11 Aug 2026 07:25:17 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: The Regional Vertical Manager – Telecom & Technology is responsible for driving the commercial development and growth of the Telecom & Technology vertical across the assigned African region. The role is responsible for developing strategic customer relationships, growing revenue and gross margin, identifying new business opportunities and coordinating commercial activities across countries. The RVM will leverage AGL's existing footprint and the strong interdependencies between Original Equipment Manufacturers (OEMs), Mobile Network Operators (MNOs), Tower Companies (TowerCo), Fibre Optic providers and Internet Service Providers (ISPs) to develop integrated logistics and supply chain solutions. As the regional commercial reference for the vertical, the role ensures alignment between customer requirements, market opportunities, AGL's capabilities and the Group's strategic objectives. Key Responsibilities: Telecom & Technology Strategy • Develop and implement the Group's Telecom & Technology commercial strategy across the assigned African region. • Establish a dedicated vertical approach and strengthen Telecom & Technology coverage across countries. • Identify and prioritise strategic customers, prospects and market opportunities. • Develop and promote AGL's logistics and supply chain solutions across the Telecom & Technology value chain. • Leverage synergies between OEMs, MNOs, TowerCo, Fibre Optic providers and ISPs to identify new business opportunities. • Strengthen AGL's position as a preferred logistics partner within the Telecom & Technology sector. Business Development & Key Accounts • Develop and manage a portfolio of strategic regional Telecom & Technology customers. • Lead commercial opportunities from prospecting and qualification through RFQs, negotiations and contract closing. • Develop strong relationships with senior decision-makers within key Telecom & Technology organisations. • Identify opportunities for cross-selling and integrated logistics solutions across AGL's service offering. • Act as the senior commercial sponsor for complex or multi-country opportunities. • Support country commercial teams on strategic opportunities, customer engagements and closing activities. • Contribute to the development of competitive and differentiated value propositions.Regional Coordination • Provide functional leadership and support to country commercial teams involved in Telecom & Technology opportunities. • Coordinate local multi-vertical commercial teams to ensure a consistent approach to the vertical. • Conduct pipeline and opportunity reviews across countries. • Support the development of Telecom & Technology commercial capabilities and industry knowledge within country teams. • Share best practices, market intelligence and commercial methodologies across the region. • Coordinate regional initiatives with Country Directors and Regional / Country Commercial Directors.

• Support annual budget planning and revenue / gross margin targets for the vertical. Market Intelligence • Maintain strong market intelligence on the Telecom & Technology industry across Africa. • Monitor market developments, technology investments, infrastructure projects, network expansion and customer strategies. • Identify emerging opportunities and industry developments that may create new logistics requirements. • Analyse competitor activity and market trends to ensure AGL remains ahead of emerging opportunities. • Provide regular market insights to HQ to support the development of the vertical strategy and value proposition. • Report monthly on pipeline, revenue, gross margin, wins/losses and key market developments. Customer & Industry Engagement • Build relationships with senior Supply Chain, Procurement, Logistics, Commercial and Operations decision-makers. • Engage with major OEMs, MNOs, TowerCo, Fibre Optic companies, ISPs and other technology organisations. • Represent AGL at relevant Telecom & Technology industry events and forums. • Develop relationships with strategic partners and other stakeholders within the technology ecosystem. • Identify opportunities to strengthen AGL's visibility and positioning within the sector. Qualifications & Experience • Relevant Bachelor's Degree in Business, Commerce, Logistics, Supply Chain Management, Telecommunications, Information Technology or a related field. • 5–8 years' commercial experience within Telecom & Technology logistics, preferably with a telecommunications company, logistics provider or freight forwarder. • Prior experience in Telecom supply chain and logistics will be highly advantageous. • Proven regional or multi-country commercial experience, preferably within Africa. • Strong understanding of multimodal freight forwarding and international logistics. • Experience in contract logistics, customs clearance, warehousing and distribution. • Strong experience in business development, strategic account management and commercial negotiations. • Ability to develop and deliver differentiated logistics value propositions. • Strong analytical thinking and problem-solving capabilities. • Excellent communication, presentation and relationship management skills. • Entrepreneurial, autonomous and customer-centric approach. • Strong ability to influence and coordinate teams without direct reporting authority. • Ability to operate effectively across country, regional and HQ structures. • Additional regional languages are advantageous depending on the geographical scope.
Education level : Bachelor or equivalent

2026-10232 - Regional Vertical Manager - Agribusiness M/F

Tue, 11 Aug 2026 07:02:48 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: The Regional Vertical Manager – Agribusiness is responsible for driving the commercial development and growth of the Agribusiness vertical across the assigned region. The role is responsible for growing revenue and gross margin, developing strategic customer accounts, identifying new business opportunities and coordinating Agribusiness activities across countries. As the regional commercial reference for Agribusiness, the role ensures alignment between customer requirements, market opportunities, AGL's operational capabilities and the Group's strategic objectives. Key Responsibilities: Deployment of the Agribusiness Vertical Strategy • Implement the Group's Agribusiness strategy across the assigned region, adapting it to local market conditions. • Identify and prioritise strategic Agribusiness customers, prospects and market opportunities. • Develop and promote AGL's Agribusiness logistics solutions across key commodity and agricultural value chains. • Identify opportunities for investments, partnerships and capabilities that support the growth of the vertical. • Strengthen AGL's position as a preferred logistics partner within the Agribusiness sector. Business Development & Portfolio Management • Manage strategic regional Agribusiness accounts and prospects, with accountability for revenue and gross margin growth. • Lead the commercial sales cycle from prospecting and qualification through RFQs, tenders, negotiations and contract award. • Act as the senior commercial sponsor for complex or multi-country opportunities. • Support Country Business Development Managers on strategic opportunities and customer engagements. • Develop cross-selling and integrated logistics opportunities across AGL's services. • Contribute to pricing strategies and ensure consistent commercial positioning across the region. Market Intelligence & Value Proposition • Monitor Agribusiness market trends, commodity flows, supply chains, competitors and customer requirements. • Identify emerging opportunities and changes in the agricultural supply chain. • Provide market insights to HQ to support the development of AGL's Agribusiness value proposition. • Report regularly on pipeline, revenue, gross margin, wins/losses and key market developments. • Provide regular market insights to the Head of Vertical Market – Agribusiness to support the refinement of AGL's sector value propositions and solutions. • Contribute to the development of regional Agribusiness market intelligence and customer mapping. • Report monthly on commercial performance. Coordination & Functional Leadership of Country Commercial Teams • Provide functional leadership and support to Agribusiness Business Development Managers across the region. • Conduct pipeline and opportunity reviews and share best practices across countries. • Coordinate regional Agribusiness commercial initiatives with Country Directors and Commercial Directors.

• Support annual budget planning and revenue / gross margin targets for the vertical. • Promote a consistent regional approach to Agribusiness customer development. Strategic Customer & Industry Engagement • Build strong relationships with senior Supply Chain, Procurement, Logistics and Commercial decision-makers. • Engage with major regional and international Agribusiness organisations. • Represent AGL at relevant industry conferences, exhibitions and sector events. • Develop relationships with industry associations, partners and other strategic stakeholders. Qualifications & Experience • Relevant Bachelor's Degree in Business, Commerce, Logistics, Supply Chain Management, Agriculture, Marketing or a related discipline. • 7–10 years of commercial experience within a logistics provider, freight forwarding company or supply chain organisation, with demonstrated exposure to the Agribusiness sector. • Proven experience operating at regional or multi-country level, preferably within African markets. • Demonstrated ability to develop and manage strategic customer accounts and deliver revenue and gross margin growth. • Proven experience managing complex sales cycles, including RFQs, tenders, commercial negotiations and contract closing. • Strong ability to develop and orchestrate complex multimodal logistics solutions, including ocean FCL/LCL, air freight, bulk logistics, flexitanks, warehousing and related supply chain services. • Ability to translate customer requirements into differentiated and commercially viable logistics solutions. • Strong understanding of agricultural value chains and African Agribusiness markets. • Demonstrated commercial leadership capability, with the ability to influence and mobilise teams without direct hierarchical authority. • Entrepreneurial mindset with a strong focus on results, customer value and business growth. • Ability to navigate and influence within a complex, multi-level organisation involving country, regional and Head Office stakeholders. • Strong analytical, negotiation, presentation and relationship management skills. • Experience working within multicultural and international environments.
Education level : Bachelor or equivalent

2026-10148 - Change Relay H/F

Mon, 10 Aug 2026 17:52:44 Z

Function : INFORMATION SYSTEMS/PROJECTS
Type of contract : FIXED TERM CONTRACT
Job details :
Dans le cadre du programme stratégique DRIVE 2030, AGL déploie un nouveau Transport Management System (TMS) destiné à digitaliser et harmoniser les processus métiers à travers le réseau. Le Change Relay est le représentant local de la conduite du changement. Il accompagne les équipes dans l'adoption du nouvel outil, assure la communication projet et facilite la transition vers les nouveaux modes de travail. Missions principales 1. Accompagnement du changement Relayer localement les informations relatives au projet DRIVE 2030. Expliquer les évolutions de processus et leurs impacts sur les activités. Participer aux analyses d'impacts organisationnels. Identifier les résistances potentielles et proposer des actions d'accompagnement. Suivre l'adhésion des utilisateurs tout au long du projet. 2. Communication projet Assurer une communication régulière sur l'avancement du projet. Adapter les supports de communication aux spécificités locales. Diffuser les messages clés auprès des managers et utilisateurs. Participer à l'organisation d'événements, ateliers et sessions d'information. 3. Suivi de l'adoption Réaliser les enquêtes de conduite du changement. Mesurer le niveau de compréhension et de préparation des utilisateurs. Identifier les besoins complémentaires en accompagnement. Produire des reportings réguliers sur l'avancement du changement. 4. Formation et préparation des utilisateurs Identifier les besoins de formation. Contribuer à la préparation des formations. Accompagner les utilisateurs clés (Key Users). Participer aux actions de sensibilisation avant le démarrage. 5. Go-Live et Hypercare Assurer une présence terrain lors du lancement. Accompagner les utilisateurs pendant les premières semaines d'utilisation. Identifier les difficultés rencontrées et les remonter aux équipes projet. Contribuer à maximiser l'adoption du système.

Profil recherché Formation Bac+4/5 en Ressources Humaines, Gestion, Management, Logistique ou équivalent. Expérience Minimum 3 à 5 ans d'expérience professionnelle. Expérience en gestion du changement, gestion de projet ou amélioration continue appréciée. Bonne connaissance des opérations métiers. Compétences requises Techniques Conduite du changement. Gestion de projet. Animation d'ateliers. Communication interne. Analyse d'impacts organisationnels. Comportementales Leadership et influence. Excellente communication orale et écrite. Sens de l'écoute. Pédagogie. Esprit d'équipe. Orientation résultats. Critères spécifiques Disponible pendant toute la durée du projet. Basé dans le pays de déploiement. Bonne compréhension de l'écosystème DRIVE 2030. Forte proximité avec les opérations terrain. Vous connaissez nos métiers, nos équipes et nos enjeux ? Mettez votre expertise au service de la transformation de demain.
Education level : Master or equivalent

2026-10228 - Chef(fe) de Projet Performance IT H/F

Mon, 10 Aug 2026 11:52:34 Z

Function : INFORMATION SYSTEMS/PROJECTS
Type of contract : PERMANENT
Job details :
Le/la PMO interviendra en autonomie sur deux grandes dimensions : A. Excellence Opérationnelle › Contribuer à l'identification, la priorisation et le pilotage des chantiers d'amélioration continue au sein d'Ascens (DSI étendue : Paris, Abj, JACC et Kigali) › Construire et animer des outils de pilotage (tableaux de bord, roadmaps, plans d'actions) › Mener des diagnostics opérationnels, identifier les dysfonctionnements et proposer des plans de remédiation › Animer des ateliers de travail collaboratif avec les équipes internes B. Coordination & Reporting PMO › Appuyer la performance IT manager dans le pilotage du portefeuille, notamment Capex Booster (suivi avancement, consolidation, préparation des instances) › Contribuer à la structuration du Target Operating Model (segmentation des projets, critères d'entrée, standards de pilotage) › Assurer le suivi transversal des projets (délais, risques, dépendances, …) et fiabiliser les données associées › Préparer et alimenter les instances de gouvernance et les reportings à destination du management › Participer à l'amélioration continue des pratiques, à la capitalisation des REX et à l'industrialisation des outils (Monday, Power BI, automatisation) C. Conduite du Changement › Concevoir et déployer des plans de conduite du changement adaptés aux projets de transformation DSI › Réaliser des diagnostics de maturité au changement et identifier les leviers d'accélération › Élaborer des stratégies de communication interne et des supports de formation à destination des utilisateurs › Assurer le suivi de l'adoption et mesurer l'impact des actions de changement › Collaborer avec les chefs de projet et les parties prenantes métiers pour garantir l'alignement et l'adhésion

Formation › Bac +5 (école d'ingénieurs, école de commerce, université) avec spécialisation en gestion de projet, management, systèmes d'information ou équivalent Expérience › Minimum 3 à 5 ans d'expérience en chefferie de projet ou PMO, conseil en organisation ou transformation, idéalement dans un contexte DSI ou de transformation digitale › Expérience avérée en conduite du changement sur des projets à fort enjeu organisationnel › Une connaissance du secteur logistique ou africain sera appréciée Qualités personnelles › Forte autonomie et capacité à travailler dans un environnement en construction › Excellentes capacités de structuration et de communication écrite et orale › Esprit d'analyse, rigueur et sens du résultat › Aisance relationnelle et aptitude à fédérer des équipes pluridisciplinaires › Adaptabilité, agilité et goût pour les environnements complexes et multiculturels
Education level : Master or equivalent
Language / Level :
ENGLISH : Professional
Language / Level :
FRENCH : Bilingual

2026-10184 - Chef de projet IA Groupe H/F

Fri, 07 Aug 2026 06:56:50 Z

Function : INFORMATION SYSTEMS/PROJECTS
Type of contract : PERMANENT
Job details :
Dans le cadre du déploiement de la stratégie d'accélération de l'Intelligence Artificielle du Groupe, AGL recherche un(e) Chef de Projet / PMO IA Groupe pour piloter le déploiement de sa stratégie IA, animer la communauté des Champions IA et accompagner l'adoption de l'IA à grande échelle au service de la croissance, de l'innovation et de l'efficacité opérationnelle. Le Chef de Projet IA Groupe a pour mission d'assurer la structuration, le pilotage et l'exécution du programme IA du Groupe AGL, en lien avec le COMEX, les Directions Métiers, la DSI et le réseau des Champions IA. Il agit comme le chef d'orchestre du programme et contribue à faire de l'IA un levier concret de croissance, de performance opérationnelle, d'innovation et de transformation des métiers. Son rôle couvre à la fois la gouvernance du programme, l'animation de la dynamique collective, l'acculturation des collaborateurs et l'accélération de l'adoption des cas d'usage prioritaires identifiés dans les différentes fonctions du Groupe. À ce titre, vos principales responsabilités seront les suivantes : • Piloter la feuille de route IA Groupe et coordonner les projets prioritaires avec les directions métiers, la DSI (notamment avec les experts IA et l'IA Factory à Kigali) et les sponsors exécutifs. • Préparer et animer les instances de gouvernance : COPIL, revues d'avancement, points COMEX et suivi des décisions. • Structurer et animer la communauté internationale des Champions IA afin de diffuser les bonnes pratiques et accélérer l'adoption. • Veiller, en lien étroit avec la DSI, au respect des règles et standards du Groupe. Elle ou il devra notamment contribuer à encadrer les initiatives de “Shadow IT” et s'assurer de la conformité des projets avec les exigences en matière de protection des données personnelles (“Data Privacy”). • Concevoir et déployer le programme d'acculturation « L'IA pour Tous » auprès des collaborateurs, managers et fonctions support. • Développer des parcours de « L'IA ciblés » sur les activités des Métiers afin d'identifier des cas d'usage à forte valeur opérationnelle et business, validés par le Comex. • Mesurer l'impact des initiatives IA : adoption, gains de productivité, ROI, satisfaction métiers et contribution à la transformation du Groupe. • Contribuer à la conduite du changement et à la transformation des pratiques de travail dans un environnement international et multiculturel.

• Formation Bac+5 : école de commerce, école d'ingénieur ou université • Minimum 5 ans d'expérience en gestion de projets de transformation, PMO stratégique, innovation, digital ou change management • Capacité démontrée à piloter des projets complexes et transverses, ainsi qu'à fédérer de nombreuses parties prenantes sans lien hiérarchique • Forte appétence pour l'intelligence artificielle, les usages métiers, l'acculturation et la transformation des organisations • Très bonnes qualités de communication, de synthèse, d'animation et de reporting exécutif • Anglais courant indispensable ; expérience dans un environnement international appréciée.
Education level : Master or equivalent

2026-10188 - COMMERCIAL OUTSIDE SALES H/F

Wed, 29 Jul 2026 07:33:57 Z

Function : SALES & MARKETING/SALES
Type of contract : FIXED TERM CONTRACT
Job details :
• Prospecter, identifier et développer de nouvelles opportunités d'affaires ; • Réaliser des visites clients régulières et développer une relation de proximité ; • Analyser les besoins clients et proposer des solutions AGL adaptées ; • Fidéliser le portefeuille clients et développer les ventes additionnelles ; • Préparer les offres commerciales, cotations et réponses aux appels d'offres ; • Négocier, contractualiser et assurer le suivi des engagements commerciaux ; • Coordonner les échanges entre clients, opérations, douane et services financiers ; • Suivre l'exécution des prestations et le traitement des réclamations ; • Mettre à jour le CRM et suivre les indicateurs commerciaux ; • Participer aux réunions, au reporting et à la veille marchée.

• Être de nationalité congolaise ; • Bac+3/4 en Gestion Commerciale, Commerce International ou autres domaines équivalents ; • Justifier d'une expérience d'au moins cinq (05) ans à un poste similaire ; • Disposer d'un bon niveau d'anglais professionnel.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Professional
Language / Level :
FRENCH : Professional

2026-10187 - IFF FRONT OFFICE MANAGER H/F

Tue, 28 Jul 2026 17:06:25 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
1. Développer la croissance commerciale et la rentabilité de l'activité IFF • Définir et déployer la stratégie commerciale afin de développer les activités IFF par métier, Trade Lane, partenaire, segment de clientèle et marché. • Accroître le portefeuille clients et les revenus à travers la prospection, l'acquisition de nouveaux comptes, le développement des clients stratégiques et la gestion des appels d'offres. • Piloter la rentabilité de l'activité en optimisant les marges, la tarification, les volumes et les performances économiques des produits et services. 2. Piloter la performance commerciale et l'expérience client • Assurer le pilotage des performances commerciales en suivant les objectifs, le pipeline de ventes, les opportunités commerciales et les indicateurs clés de performance. • Développer et fidéliser les relations clients en garantissant une gestion proactive des comptes stratégiques et une forte orientation client. • Améliorer continuellement l'expérience client en supervisant la gestion des réclamations, les revues périodiques et les plans d'amélioration de la satisfaction. 3. Assurer la gouvernance et l'excellence opérationnelle du Front Office • Garantir l'efficacité des activités Front Office en assurant la qualité du reporting, des données commerciales et des processus de pilotage. • Veiller au respect des procédures et des exigences de conformité conformément aux standards du Groupe, aux SOP et aux réglementations en vigueur. • Piloter la performance opérationnelle et les risques à travers le suivi des plans d'actions, des contrôles internes et des indicateurs de gouvernance. 4. Manager les équipes et conduire l'amélioration continue • Encadrer, développer et mobiliser les équipes Front Office afin de favoriser la performance, l'engagement et le développement des compétences. • Renforcer la collaboration transverse avec les fonctions Operations, Pricing, Customer Service, Finance et Network pour garantir l'atteinte des objectifs business. • Conduire les initiatives d'amélioration continue et de transformation visant à optimiser les processus, l'efficacité opérationnelle et la qualité de service.

• BAC +4/5 Transport et prestations logistiques, gestion, finance, supply chain management, marketing et ventes, ou commerce. • Une spécialisation en Commerce International, Freight Forwarding ou Managemnt des Opérations constitue un atout. • Au moins 5 ans d'expérience dans les métiers de : transit/freight forwarding/logistique internationale ou du transport multimodal. • Au moins 2 à 3 ans d'expérience confirmée en management d'équipes commerciales ou de Front Office • Bonne connaissance des activités Maritime (FCL/LCL), Aérienne et Logistique Internationale • Maîtrise des Incoterms • Bonne compréhension des mécanismes de pricing, de gestion des marges et de construction budgétaire • Forte orientation résultats et performance. • Sens développé du client et de la qualité de service. • Excellentes capacités relationnelles et de communication. • Esprit analytique et orientation data. • Forte capacité de négociation et d'influence. • Proactivité, agilité et capacité à prendre des décisions • Les Connaissances en finance et Anglais opérationnel ou commercial sont un atout dans un contexte international
Education level : Master or equivalent

2026-10146 - SENIOR CONTRACT & CLAIMS ENGINEER M/F

Fri, 17 Jul 2026 16:06:19 Z

Function : PROPERTY AND TECHNICAL SERVICES/GENERAL SERVICES / FACILITIES MANAGEMENT
Type of contract : PERMANENT
Job details :
We are looking for an experienced and highly motivated Senior Contract & Claims Engineer to join its team in Mozambique. This strategic position will play a key role in the management of commercial contracts, contractual risks, claims, and dispute prevention across our logistics, port, transportation, mining, and energy activities. Key Responsibilities ✔ Lead the review, drafting and negotiation of contracts with customers, suppliers and subcontractors. ✔ Manage contractual claims, change orders, variations and contractual notifications. ✔ Identify and mitigate contractual, commercial and operational risks. ✔ Support bid preparation, tenders and commercial negotiations. ✔ Review liability, indemnity and insurance provisions. ✔ Advise management and operational teams on contractual matters. ✔ Support dispute avoidance and resolution strategies.

✔ Bachelor's Degree in Engineering, Law, Commercial Management, Business Administration or related field. ✔ Minimum 8 years of experience in contract management, claims management or commercial management. ✔ Experience in logistics, ports, transportation, mining, energy, construction or infrastructure sectors. ✔ Strong negotiation, analytical and communication skills. ✔ Fluent English (mandatory). ✔ Portuguese and/or French would be an advantage. Why Join AGL? ✔ Work on major industrial and logistics projects. ✔ Exposure to international customers and strategic contracts. ✔ Dynamic and multicultural environment. ✔ Attractive remuneration and career development opportunities.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Professional
Language / Level :
PORTUGUESE : Professional
Language / Level :
FRENCH : Bilingual

2026-10127 - KEY ACCOUNT MANAGER M/F

Thu, 16 Jul 2026 09:13:33 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Business Growth • Analyse and profile client accounts based on performance, value and potential and generate periodic reports. • Determine the crucial needs of key clients and ensure that they receive first-class customer care and service • Develop a strategy for managing key accounts and ensure its implementation • Conduct regular customer satisfaction surveys and make necessary improvements for key accounts. • Develop pricing structures for key clients. • Resolve disputes and maintain client relationships to promote client retention. • Conduct account reviews.. • Analyse and adapt new strategies to react to changing business trends. • Conduct client visits based on target prospects. • Generate weekly sales reports and submit to management. Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by logging interactions and updating pipeline stages regularly. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. . Ensure accurate CRM data entry and reporting to support visibility and management decision-making. • Track key metrics including TEU volumes, gross margin, and account retention.

EDUCATION • Minimum undergraduate level standard • A master's degree in marketing will be an added advantage • CIMA (added advantage) EXPERIENCE Preference 5 years of related sales working experience in Logistics/Freight Forwarding COMPETENCES • Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Collaborative and team-oriented PERSONAL ATTRIBUTES • Self driven • Resilient • Results oriented • Integrity • Interpersonal Relations • Team Player • Presentable • Proactive Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Education level : Bachelor or equivalent

2026-10125 - BUSINESS DEVELOPMENT LEAD - IMPORTS M/F

Thu, 16 Jul 2026 09:02:50 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
MAIN TASKS AND RESPONSIBILITIES DETAILS Business Growth • Analyse and profile client accounts based on performance, value and potential and generate. periodic reports. • Determine the crucial needs of key clients and ensure that they receive first-class customer care and service. • Develop a strategy for managing key accounts and ensure its implementation. • Conduct regular customer satisfaction surveys and make necessary improvements for key accounts. • Develop pricing structures for key clients. • Resolve disputes and maintain client relationships to promote client retention. • Conduct account reviews. • Analyse and adapt new strategies to react to changing business trends. • Conduct client visits based on target prospects. • Generate weekly sales reports and submit to management Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by logging interactions and updating pipeline stages regularly. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. . Ensure accurate CRM data entry and reporting to support visibility and management decision-making. • Track key metrics including TEU volumes, gross margin, and account retention.

EDUCATION • Minimum undergraduate level standard • A master's degree in marketing will be an added advantage • CIMA (added advantage) EXPERIENCE Preference 5 years of related sales working experience in Logistics/Freight Forwarding COMPETENCES • Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Collaborative and team-oriented PERSONAL ATTRIBUTES • Self driven • Resilient • Results oriented • Integrity • Interpersonal Relations • Team Player • Presentable • Proactive Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Education level : Bachelor or equivalent

2026-10115 - Business Development Manager M/F

Tue, 14 Jul 2026 07:15:18 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: To drive business growth by identifying, developing, and securing Vendor Managed Inventory (VMI) opportunities within existing and prospective client portfolios. The incumbent will collaborate with internal stakeholders to design and implement trade finance and inventory management solutions that enhance clients' supply chain efficiency, optimize working capital, reduce risk, and support international trade activities. Job Function: Business Development • Identify, pursue, and secure new Vendor Managed Inventory (VMI) business opportunities within existing client accounts and new market segments. • Build and maintain strong relationships with importers, exporters, and key stakeholders to understand their supply chain and financing requirements. • Develop and execute business development strategies to increase market share and revenue growth. Client Solutions & Relationship Management • Collaborate with the Corporate VMI team to develop tailored trade finance and inventory management solutions. • Present and communicate complex financial and supply chain solutions in a clear and client-focused manner. • Negotiate commercial agreements and successfully close new business opportunities. Operational Coordination • Work closely with logistics operations, customs, compliance, and finance teams to ensure the successful implementation and execution of VMI solutions. • Facilitate seamless coordination between clients and internal departments to ensure service excellence. Market Research & Analysis • Conduct market research to identify emerging industry trends, competitive offerings, and opportunities within the trade finance and logistics sectors. • Monitor regulatory developments and assess their impact on business operations and client solutions. Risk Management & Compliance • Monitor portfolio performance and manage risk exposure associated with VMI and trade finance solutions. • Ensure compliance with internal policies, industry standards, and applicable international trade regulations. • Support due diligence and risk assessment processes for new and existing clients. Reporting & Performance Management • Prepare business proposals, presentations, financial models, and reports for clients and management. • Track sales performance, pipeline development, and revenue generation against agreed targets. • Provide regular market intelligence and business development updates to management.

Minimum Education and Experience Requirements: • Bachelor's Degree in Finance, Business Management, Supply Chain Management, Logistics, Commerce, or a related field. • Relevant postgraduate qualification will be advantageous. • Minimum of 5 years' experience in TSupply Chain Finance, Logistics, Freight Forwarding, or Import/Export operations. • Proven track record in business development, client acquisition, and revenue generation. • Experience in Vendor Managed Inventory (VMI), trade finance solutions, or supply chain financing will be advantageous. • Sound understanding of international trade, logistics, freight forwarding, and supply chain management principles. • Knowledge of trade finance instruments and working capital solutions. • Understanding of customs, compliance, and international trade regulations.
Education level : Bachelor or equivalent

2026-10097 - COMMERCIAL MANAGER M/F

Thu, 09 Jul 2026 05:41:13 Z

Function : SALES & MARKETING/SALES & MARKETING MANAGEMENT
Type of contract : PERMANENT
Job details :
Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy. Marketing Intelligence • Carry out regular market surveys with the help of Marketing team • Identify and communicate market changes, key competitor's strategies and industry trends to country, regional and corporate teams • Analyse the market's attractiveness and competitive situation, with the main aim of achieving growth and profitability. • Analyse our strengths and weaknesses as compared to the competitors • Provide reliable statistics, analyses and action plans to increase Bolloré Transport & Logistics market share. • Develop CTO Super User Skills to extract monthly reporting. Sales pipeline as well as train other users. • Lead & Drive Customer Satisfaction Survey process to then develop bespoke solution Sales activity • Define, propose and lead the execution of the Commercial strategy to develop business in all activities (Logistics solutions, Forwarding, Clearing, Transit and Supply Chain) • Review, adapt and/or amend strategy according to market challenges and business profitability. • Identify target clients and lead the selling process • Elaborate action plan to enhance our competitiveness, in terms of organization, service, quality, pricing. • Work with operations and the various support Departments • Provide active guidance and support in tenders, reviews and any other Africa Global Logistics – Customer activity deemed strategic and relevant to the development. • Manage the Quotations activity, monitor and improve the related performance (hit rate, response time...) • Build strong external and internal business relationships and network with key players. Commercial team management • Manage the commercial team to ensure quantitative and qualitative targets are met • Measure the performance of the commercial team through appropriate metrics • Identify commercial performance gaps and put corrective actions in place • Train the commercial team to improve their knowledge and performance. • Update personal knowledge and technical expertise. Accounts Management • Monitor and report profitability analysis on accounts • Participate in debt recovery actions • Monitor customer's satisfaction issues • Attend the monthly/quarterly KPIs reviews with the Key Accounts • Escalate opportunities with regional/global impact to regional/corporate sales teams • Provide input and support for regional/global RFQs and/or for regional/global customers. • Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams. • Provide monthly reporting on-time and within the agreed framework.

QUALIFICATIONS EDUCATION •University degree in Business and/or Engineering • Knowledge of Logistics-Clearing and Forwarding EXPERIENCE • At least 5 years' experience in a business development function in the Forwarding, Logistics, Supply Chain or Services industry. • Ability to translate operational concepts into business solutions • Already in relation with key market stakeholders. KEY SKILLS • Strong Business acumen, organizational and leadership abilities as well as excellent communication skills. • Negotiation • Business skills • Strong Analytical skills • Excellent Computer skills and familiar with the use of CRM tools • Basic accounting • Ability to work under pressure to meet deadlines • Honest and possessing a high level of integrity • Excellent command of written and spoken English and ideally also French TARGETS AND GOALS • Ensure that all goals and targets are met. PERSONAL ATTRIBUTES • Entrepreneurial • Integrity • Firm • Decisive • Proactive • Interpersonal relations Computer knowledge
Education level : Bachelor or equivalent

2026-10077 - KEY ACCOUNT MANAGER M/F

Mon, 06 Jul 2026 07:36:50 Z

Function : SALES & MARKETING/SALES & MARKETING MANAGEMENT
Type of contract : PERMANENT
Job details :
To provide a link between the company and key clients to enhance their satisfaction and retention. 1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports 2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service 3. Develop a strategy for managing key accounts and ensure its implementation 4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts 5. Develop pricing structures for key clients 6. Resolve disputes and maintain client relationships to promote client retention 7. Conduct account reviews 8. Analyze and adapt new strategies to react to changing business trends 9. Conduct client visits based on target prospects. 10. Generate weekly sales reports and submit to management

• Bachelor's degree in Sales and Marketing. • 5 years of experience in either sales, marketing or related field.
Education level : Bachelor or equivalent

2026-10033 - Head of Commercial Development-Yuesen M/F

Thu, 25 Jun 2026 11:49:33 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Based in Nairobi and Reporting to the Deputy Managing Director, the purpose of this role is to organize and lead execution of a sustainable and profitable development of the Yuesen East Africa (YAEA) business through:- Sales Performance 1.1 Sales planning and deployment in the context of (New sales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring. 1.2 Build a qualified sales pipeline. 1.3 Develop trade lanes and partnerships to exploit market opportunities. 2. Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers. 2.1 Optimise account profitability, retention and upselling. 3. Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects. 3.1 Drive end to end pricing and tender management processes. 4. Analyze and suggest strategies to react to changing business trends. Customer Service 5. Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first- class customer care and service. 6. Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices. 7. Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts 8. Participate in the monthly account reviews. 8.1 Analyze and profile client accounts based on performance, value and potential and generate periodic reports. 10. Generate monthly sales operations reports for submission and consultative review with management. 11. Keep Management updated on customer needs and relevant market intelligence.

Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10026 - Responsable Change Management H/F

Wed, 24 Jun 2026 09:46:22 Z

Function : FINANCE & AUDIT/FINANCE IS
Type of contract : PERMANENT
Job details :
La direction financière AFRICA GLOBAL LOGISTICS, un sous-groupe du groupe MSC fortement implanté sur le continent africain, a lancé depuis fin 2025 un projet de déploiement de l'ERP SAP S4/HANA, couplé à la mise en place des solutions ESKER (digitalisation cycle P2P) et NEOFI (communication bancaire) afin de remplacer ses anciens outils comptables et financiers. Ce programme à grande échelle vise à définir un modèle financier centralisé répondant aux besoins des différentes activités (portuaire, maritime, logistique, ferroviaire), puis à le déployer dans les 50 pays Africa Global Logistics. La Direction Financière souhaite renforcer l'équipe interne qui gère ce programme en recrutant un Responsable Change Management H/F Vous êtes un professionnel autonome, rigoureux et engagé, capable de piloter la stratégie et la mise en œuvre des actions de conduite du changement afin de sécuriser l'adoption des nouvelles solutions, processus et modes de fonctionnement. Vous reportez au Directeur de Programme et travaillez en autonomie au sein de l'équipe projet. ________________________________________ Missions principales : Adaptation de la stratégie de conduite du changement Contribuer à l'adaptation de la stratégie globale de change au niveau du programme Définir les indicateurs de succès (adoption, engagement, formation) Analyse d'impacts : Piloter les analyses d'impact organisationnel, métier et processus Identifier les populations impactées (utilisateurs, managers, fonctions support) Évaluer les risques liés à l'adhésion et proposer des plans de mitigation Animation et support aux équipes locale : Cartographier les stakeholders (local/global) Définir et piloter le plan d'animation Accompagner les sponsors (programme & management local) Animer les communautés (chef de projet local, key users,…) Communication : Définir le plan de communication global et local Superviser la création de supports (présentations, newsletters, vidéos) Assurer la cohérence des messages dans un environnement multiculturel Promouvoir le programme et ses bénéfices Formation et développement des compétences : Contribuer à définir la stratégie de formation (digital, présentiel) Superviser la création des contenus de formation SAP/ESKER/NEOFI via notamment l'outil SAP Enable Now Piloter la réalisation des formations dans les pays Mesurer l'efficacité des formations (KPIs, feedback, adoption) Support au déploiement (Go-Live) : Préparer les entités au Go-Live (readiness assessment, définition du cut-over) Piloter les plans de transition Suivre les indicateurs d'adoption post Go-Live Accompagner la stabilisation lors de la phase Hypercare

Expérience : Vous avez au moins 5 ans d'expérience en tant que Responsable Change Management. Une expérience de déploiement d'ERP à l'international ainsi que des principaux processus comptables est souhaitée. Formation : Niveau minimum bac +5, formation initiale en Finance / Contrôle de Gestion / Comptabilité ou profil ingénieur Compétences techniques : Maîtrise des méthodologies de change management (Prosci, ADKAR, etc.) Bonne compréhension des processus métier (Finance, comptabilité, trésorerie, …) Capacité à évoluer dans des environnements complexes et multi-culturels Excellentes compétences en communication et influence Gestion de projets transverse (multi-stakeholders) Compétences complémentaires : Leadership et capacité à fédérer Excellentes capacités relationnelles Esprit d'analyse, rigueur et sens du service Aptitude à collaborer avec des équipes internationales et multiculturelles Langues : Français et Anglais impératif.
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent

2026-10028 - Project Management Officer DSI H/F

Wed, 24 Jun 2026 07:18:36 Z

Function : INFORMATION SYSTEMS/PROJECTS
Type of contract : PERMANENT
Job details :
Au sein du CIO Oﬃce de la DSI de AGL et en tant que PMO DSI, vous reportez au Directeur du CIO Office et vos missions et activités incluront : Gouvernance, Coordination & Organisation  Définir et mettre en place la gouvernance du projet de transformation BP à 5 ans (instances COPIL/COPROJ, recrute ment, reporting, …).  Définir les rôles et responsabilités (matrice RACI des différentes entités Ascens et/ou AGL, centrales et locales).  Définir le mode de collaboration et les responsabilités partagées.  Assurer la transmission des informations stratégiques et opérationnelles. o Organiser des points réguliers pour synchroniser les actions sur site et à distance.  Animer les ateliers de cadrage avec les parties prenantes Processus & Outils  Identifier, définir et déployer les processus transverses critiques au bon fonctionnement de la nouvelle entité (recrutement, budget, gestion des déplacements, notes de frais, support IT, saisie des temps, etc…)  Assurer l'adhérence ou la déclinaison des standards HQ au sein des centers d'expertise (IT, sécurité, juridique).  Mettre en place les outils de suivi Pilotage & Reporting  Construire le portefeuille projet et les tableaux de bord (avancement, risques, coûts).  Définir et suivre les indicateurs de performance  Produire un reporting régulier à la DSI centrale Accompagnement des relais locaux :  Faciliter l'intégration dans l'écosystème (HQ, IT, RH).  Superviser la mise en œuvre des process transverses sur place (RH, déplacements, frais, IT, etc…).  Garantir la cohérence des pratiques avec les standards DSI.  Suivre et accompagner la montée en puissance de l'entité (cadencer/industrialiser le recrutement, faire le lien avec les Directions centrales, etc…) Budget & Ressources  Suivre et réviser le business plan (staffing internes, externes, VIE) et anticiper les besoins.  Superviser la saisie des temps et la fiabilité des prévisionnels. Animation & Communication  Organiser les kick-off et comités projet.  Assurer la coordination avec les équipes locales et centrales.  Préparer les supports de communication interne (roadmaps, flash reports). Au-delà des activités liées au BP à 5 ans, le PMO DSI assure le support opérationnel de la gouvernance du DSI : Assistance à la préparation des exercices budgétaires et contribution aux préparations de revue budgétaire annuelle, préparation des supports d'animation des instances de gouvernance du DSI (COMOPS, Conseil de Surveillance, Comité Digital …)

Compétences techniques : - Anglais indispensable (environnement international). - Expériences en pilotage de projets ou programmes de transformation - Expertise et expérience en gestion du changement - Excellente maîtrise de la suite Oﬃce (notamment Excel, Word et PowerPoint) et des agents IA facilitateurs associés Compétences interpersonnelles et savoir être : - Capacité d'écoute attentive et d'analyse - Capacité d'animer, embarquer, encadrer et transmettre ses connaissances pour faire grandir les talents de l'équipe - Capacité à convaincre et ténacité - Convictions sur le pilotage transverse de la DSI et sur des projets / programmes de transformation - Capacités en management d'équipe et transverse dont en environnement multiculturel - Force de proposition et proactivité - Veille technologique - Rigoureux et orienté résultat et satisfaction clients Expérience : • Plus de 10 ans d'expérience professionnel • Expérience avérée en transformation et gestion du changement en cabinet conseil ou en interne
Education level : Master or equivalent

2026-10004 - COMMERCIAL & MARKETING MANAGER

Wed, 17 Jun 2026 14:38:09 Z

Function : SALES & MARKETING/SALES & MARKETING MANAGEMENT
Type of contract : PERMANENT
Job details :
Sales Management • Driving new business development initiatives to expand market presence, grow revenue streams, & strengthen the company's competitive positioning. • Elaborate commercial plans of action and schedule of work. • Meeting the sales targets and effective implementation of the commercial strategies and aligning them with business objectives and goals. • Leveraging synergies across various functions to promote comprehensive service offerings and deliver integrated solutions to customers. • Outlining the commercial policies for the business. • Performing a budget analysis and developing an effective budget plan as per the development of the business structure. • Fulfilling the sales targets and regularly measures Key Performance Indicators (KPIs) for the same. • Creating and promoting new leads &, with the help of various approaches, strengthening prospective accounts. Customer Service • Customer satisfaction evaluation (survey, customer complaints). • Customer relationship building with key clients. • Developing strong and coherent bonds with other internal stakeholders to ensure seamless collaboration and delivery of comprehensive customer solutions. • Ensuring a strong after-sales procedure to offer qualitative customer engagement. Team Management • Set up a sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM, etc.). • Set up sales staff objectives. • Define and allocate portfolio. • Handling a wide team of employees with expertise to strive towards excellence. • Highlighting the objectives of sales team & motivating the team to fulfil the objectives. • Fostering the culture of performance within the organization by creating suitable measures and managing compensation and bonuses with these measures. • Developing a high-achieving sales team to implement end-to-end sales activities, including pitching, outreach, alignment, negotiation, deal closure, and execution. System control and compliance • Supervise good use of CRM application and implement any best practices to ensure full data quality compliance. • ISO compliance of sales activities. • Ensure efficient communication channels within the sales team. Brand Management & Market Insight • Ensuring that all marketing efforts work toward establishing the company's desired brand positioning in coordination with HQ. This includes guiding the sales team to ensure consistency by choosing specific messaging and storytelling that reflect the company's values. • Identify potential marketing opportunities and plan marketing campaigns. • Undertake market research and analyze the results to better understand the market and customer preferences. • Use research to identify likely customers for a product or service and develop pricing strategies that will encourage purchase decisions. Health, Safety & Environment -Documentation & Escalation

• A bachelor's or a master's degree in business administration or any associated field. • An efficient track record of milestones in the role of senior sales leadership. • Must have developed, promoted, and lead the high-performing teams of sales. • Have good experience in consultative sales and be able to identify and handle senior-level • relationships. • Must be highly goal-focused and possess outstanding interpersonal and interaction skills. • Must possess high analytical skills and ability to think with a broader perspective and a clear • vision, including the ability to influence others, etc. Skills Excellent time management Team management skills Self-starter Passionate & Consistent Result Oriented Strong ability to lead and influence Proficient in utilizing resources Excellent communicator
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Professional