Export RSS des offres - Seulement les offres à la une : Non / Profil : COMMERCIAL & MARKETING-->MANAGEMENT COMMERCIAL & MARKETING, OPERATIONS INDUSTRIELLES-->METHODES INDUSTRIELLES

2026-10449 - Customer Experience Hub Manager

Tue, 06 Oct 2026 08:36:44 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
AGL (Africa Global Logistics) is a leading multimodal logistics operator in Africa, with expertise across port, logistics, maritime and rail activities. The company is now part of the MSC Group, a global leader in shipping and logistics. Building on more than a century of expertise and supported by over 23,000 employees across 50 countries, AGL provides African and international customers with comprehensive, tailor-made and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL also operates in Haiti, Timor-Leste and Indonesia. Would you like to embark on a rewarding experience in an international environment? Are you looking to make an impact in a company that places Africa at the heart of its ambition? Join AGL, the leading multimodal logistics operator on the African continent! JOB DESCRIPTION As part of the development of its Expertise Center in Kigali, AGL is establishing an innovative Customer Experience Hub combining artificial intelligence, digital conversational channels and human expertise to enhance the customer experience, streamline request handling and strengthen customer relationships across Africa. The role also includes leading the Group-wide customer satisfaction measurement and continuous customer experience improvement program. Main purpose Ensure seamless, consistent and high-performing customer experience across the Group by leading both the operations of the Customer Experience Hub and the customer satisfaction measurement and improvement framework. • Position based in Kigali, Rwanda • Dual reporting line: hierarchically to the Sales & Marketing Line Manager of the AGL Expertise Center in Kigali and functionally to the HQ Marketing Director. KEY DUTIES & RESPONSIBILITIES 1. Customer Experience Hub Management • Ensure the handling of requests from customers, prospects through digital channels. • Manage escalations to subsidiaries and monitor them through resolution. • Ensure compliance with service-level agreements (SLAs). • Ensure the quality of interactions and consistent customer experience across the network, working with Sales, Marketing, QHSE and Operations teams. • Contribute to the development of AI use cases and the continuous improvement of processes. 2. Customer Satisfaction Management • Lead customer survey campaigns for active and inactive customers. • Manage automated customer feedback collection journeys in coordination with the Digital Marketing Manager. • Produce analyses, executive summaries and recommendations for management. • Identify key pain points and improvement opportunities. • Coordinate the follow-up of corrective action plans with business and operational teams. • Coordinate with Sales, Marketing, QHSE, Operations and IT teams. 3. Voice of the Customer Analysis • Consolidate data from surveys, complaints and interactions handled by the Hub. • Produce dashboards and performance indicators. • Identify

Education & Experience • Master's degree or equivalent in Marketing, Customer Relations, Business, CRM or Digital Transformation. • At least five years of experience in Customer Experience, Customer Success or Customer Service. • Experience in an international or multi-country environment. • Experience with CRM and marketing automation tools. • Experience in the logistics sector would be a “plus”. Technical Skills • Microsoft Environnement: Power BI / Sales CRM Dynamics / Customer Insights Journeys / Customer Voice • Data analysis and reporting. • Customer satisfaction programme management. • Contact centre or digital customer service management. Leadership & Soft Skills • Strong customer focus. • Analytical mindset. • Excellent communication skills in both French and English. • Strong cross-functional leadership. • Ability to manage complex projects in a multicultural environment.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10420 - Key Accounts & Operations Manager H/F

Wed, 30 Sep 2026 14:30:33 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Mission The Key accounts and Operations Manager is responsible : - for managing the HQ Operations team, supporting and monitoring the performance of local shipping agencies, and ensuring the delivery of high-quality services that meet customer expectations. - The role also focuses on developing and consolidating the customer portfolio to increase market share and revenue, providing market intelligence, and ensuring compliance with AGL Group policies, procedures, and governance standards across the network. Key Responsibilities 1. Commercial Development · Contribute to the definition and implementation of the (HQ) annual commercial action plan. · Work closely with local agencies to conduct commercial actions aimed at increasing AGL's market share and revenue in agency and stevedoring activities. · Consolidate, develop, and strengthen relationships with key customers, including ship owners, operators, traders, and industrial companies. · Identify new business opportunities and support business development initiatives across the network. · Monitor market trends, competitor activities, and industry developments to provide relevant market intelligence. 2. Operations Management · Manage and lead the HQ Operations Team, ensuring high standards of service delivery and customer satisfaction. Back up of operations team whenever needed. · Monitor and evaluate the operational performance of local agencies, identifying areas for improvement and implementing corrective actions where necessary. · Support local agencies in resolving operational issues, customer complaints, and claims. · Ensure the consistent application of operational best practices across the agency network. 3. Financial Management · Contribute to budget preparation and support the achievement of financial objectives. · Assist the HQ DA-Desk in debt recovery (FDA balance/SOA) and claims management. · Support local agencies on financial matters involving clients such as pre-funding arrangements, SOA settlements, and dispute resolution. 4. Reporting · Prepare and submit monthly reports covering operational performance & commercial activities · Produce bi-annual market reports highlighting industry trends, customer developments, and business opportunities.

Experience : At least 15 years of experience in the shipping industry, mainly tramping activities. · Proven experience in both commercial and operational management. · Strong understanding of shipping operations, agency services, husbandry, stevedoring activities, and maritime business practices. Skills & Competencies · Fluent in English and French (written and spoken). · Strong leadership and team management skills. · Customer focus · Excellent communication, commercial and customer relationship management abilities. · Proactive, results-oriented, and solution-driven mindset. · Strong prioritization and organizational skills, with the ability to manage multiple priorities effectively. · Ability to work under pressure · Adaptable and effective in multicultural and international working environments.
Niveau d'études min. requis : DEUG, BTS, DUT
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10412 - COMMERCIAL PRICING ASSISTANT - APPRENTICE M/F

Wed, 30 Sep 2026 09:15:38 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDD
Description du poste :
The Commercial Pricing Apprentice supports the Commercial team in developing accurate and competitive pricing solutions for logistics services. The role provides hands-on exposure to preparing quotations, analysing supplier and operational costs, maintaining pricing information and supporting commercial proposals. Through structured learning and practical involvement, the apprentice will develop an understanding of how pricing, cost analysis and margin management contribute to profitability, customer solutions and business growth. KEY RESPONSIBILITIES •Support the preparation of accurate and competitive quotations for logistics services. •Assist in collecting and analysing supplier rates, operational costs and other pricing inputs. •Coordinate with internal teams and service providers to obtain timely and accurate cost information. •Maintain and update pricing models, rate sheets, quotation records and related commercial information. •Support margin analysis and pricing reviews to help ensure proposed rates are commercially viable. •Assist the Commercial team with pricing for client proposals, tenders and new business opportunities. •Compare available pricing options and highlight cost or rate differences for review by the supervising team. •Maintain organised and accurate records of quotations, supplier rates and supporting pricing documentation. •Work closely with Commercial and Operations teams to support timely responses to pricing requests. •Support the preparation of basic pricing reports and analysis for commercial decision-making. •Carry out other related learning assignments and duties as may reasonably be assigned within the Commercial function.

•Recent graduate with a Diploma or Bachelor's degree in Business, Logistics, Supply Chain, Economics, Finance, Statistics, Marketing or another relevant field. •At the start of their career and seeking practical, hands-on experience in a commercial and logistics environment. •Genuine interest in logistics, commercial activities, pricing and operations. •Strong numerical and analytical ability with good attention to detail. •Good communication and interpersonal skills. •Proactive, organised, curious and willing to learn. •Able to work with multiple stakeholders and follow through on assigned tasks. •Good working knowledge of Microsoft Office, particularly Excel, is an advantage. •Numerical and analytical thinking •Accuracy and attention to detail •Learning agility and curiosity •Planning and organisation •Communication and collaboration •Commercial awareness •Initiative and accountability •Confidentiality and professional conduct
Niveau d'études min. requis : Licence ou équivalent

2026-10357 - Business Development Manager H/F

Mon, 21 Sep 2026 11:51:19 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
• Développer et piloter les comptes chinois sur les quatre secteurs stratégiques : Oil & Gas, Mining, Power et Infrastructures, tout en apportant un support commercial aux Vertical Markets (VM) ; • Réaliser une cartographie des EPC (Engineering, Procurement and Construction), constructeurs, investisseurs et autres acteurs industriels clés implantés dans la région ; • Définir les priorités de développement par pays en coordination avec le Head of Chinese Accounts Development et les Directions Commerciales des filiales ; • Superviser et coordonner l'élaboration des offres intégrées destinées aux clients et prospects chinois ; • Identifier de nouvelles opportunités d'affaires et assurer le développement du pipeline commercial sur l'ensemble des marchés et industries ciblés ; • Développer et entretenir des relations durables avec les décideurs des entreprises chinoises présentes dans la région ; • Assurer le contrôle et la coordination de la bonne exécution des projets et des flux avec les filiales concernées ; • Garantir la qualité des prestations opérationnelles conformément aux engagements commerciaux pris auprès des clients ; • Préparer un reporting mensuel d'activités à destination de la Head of Chinese Accounts Development, incluant les performances commerciales, les opportunités et les actions en cours ; • Organiser et animer une revue trimestrielle complète avec le Head of Chinese Accounts Development et les Directeurs VM/Industries portant sur le budget, les volumes, les marges, les opportunités commerciales et les éventuels litiges ; • Veiller à la compétitivité, à la cohérence et à la rentabilité des offres commerciales proposées ; • Favoriser la collaboration entre les équipes commerciales, opérationnelles et les différentes filiales afin d'assurer une approche client intégrée ; • Accroitre le volume d'affaires et les marges générées sur les flux import/export (Inbound/Outbound) ainsi que sur les projets ; • Contribuer au développement du chiffre d'affaires régional sur les comptes chinois stratégiques.

• Bac+4/5 en Commerce, Management, Marketing, Logistique, Transport ou équivalent ; • Justifier d'une expérience dans une entreprise multisites ou dans un environnement international est un atout ; • Expérience avérée dans la gestion de clients stratégiques et la négociation de contrats complexes. Une bonne maîtrise de l'anglais ainsi que du chinois (mandarin) est fortement souhaitée et constituera un avantage significatif dans l'exercice de cette fonction ; . Maîtrise des techniques de vente et de négociation B2B ; . Gestion de grands comptes et de contrats stratégiques ; . Élaboration de business plans, analyse financière et commerciale ; . Maîtrise des outils CRM et Microsoft Office ; . Bonne connaissance des secteurs du transport, de la logistique, du transit, de l'industrie ou de l'énergie (selon l'activité de l'entreprise) ; . Leadership, influence et gestion des priorités ; . Esprit d'initiative, sens du résultat et forte orientation client ; . Excellentes capacités de communication ; . Capacité à évoluer dans un environnement multiculturel.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
CHINOIS : Bilingual
Langue / Niveau :
ANGLAIS : Bilingual

2026-10097 - COMMERCIAL MANAGER M/F

Thu, 09 Jul 2026 05:41:13 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy. Marketing Intelligence • Carry out regular market surveys with the help of Marketing team • Identify and communicate market changes, key competitor's strategies and industry trends to country, regional and corporate teams • Analyse the market's attractiveness and competitive situation, with the main aim of achieving growth and profitability. • Analyse our strengths and weaknesses as compared to the competitors • Provide reliable statistics, analyses and action plans to increase Bolloré Transport & Logistics market share. • Develop CTO Super User Skills to extract monthly reporting. Sales pipeline as well as train other users. • Lead & Drive Customer Satisfaction Survey process to then develop bespoke solution Sales activity • Define, propose and lead the execution of the Commercial strategy to develop business in all activities (Logistics solutions, Forwarding, Clearing, Transit and Supply Chain) • Review, adapt and/or amend strategy according to market challenges and business profitability. • Identify target clients and lead the selling process • Elaborate action plan to enhance our competitiveness, in terms of organization, service, quality, pricing. • Work with operations and the various support Departments • Provide active guidance and support in tenders, reviews and any other Africa Global Logistics – Customer activity deemed strategic and relevant to the development. • Manage the Quotations activity, monitor and improve the related performance (hit rate, response time...) • Build strong external and internal business relationships and network with key players. Commercial team management • Manage the commercial team to ensure quantitative and qualitative targets are met • Measure the performance of the commercial team through appropriate metrics • Identify commercial performance gaps and put corrective actions in place • Train the commercial team to improve their knowledge and performance. • Update personal knowledge and technical expertise. Accounts Management • Monitor and report profitability analysis on accounts • Participate in debt recovery actions • Monitor customer's satisfaction issues • Attend the monthly/quarterly KPIs reviews with the Key Accounts • Escalate opportunities with regional/global impact to regional/corporate sales teams • Provide input and support for regional/global RFQs and/or for regional/global customers. • Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams. • Provide monthly reporting on-time and within the agreed framework.

QUALIFICATIONS EDUCATION •University degree in Business and/or Engineering • Knowledge of Logistics-Clearing and Forwarding EXPERIENCE • At least 5 years' experience in a business development function in the Forwarding, Logistics, Supply Chain or Services industry. • Ability to translate operational concepts into business solutions • Already in relation with key market stakeholders. KEY SKILLS • Strong Business acumen, organizational and leadership abilities as well as excellent communication skills. • Negotiation • Business skills • Strong Analytical skills • Excellent Computer skills and familiar with the use of CRM tools • Basic accounting • Ability to work under pressure to meet deadlines • Honest and possessing a high level of integrity • Excellent command of written and spoken English and ideally also French TARGETS AND GOALS • Ensure that all goals and targets are met. PERSONAL ATTRIBUTES • Entrepreneurial • Integrity • Firm • Decisive • Proactive • Interpersonal relations Computer knowledge
Niveau d'études min. requis : Licence ou équivalent

2026-10077 - KEY ACCOUNT MANAGER M/F

Mon, 06 Jul 2026 07:36:50 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
To provide a link between the company and key clients to enhance their satisfaction and retention. 1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports 2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service 3. Develop a strategy for managing key accounts and ensure its implementation 4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts 5. Develop pricing structures for key clients 6. Resolve disputes and maintain client relationships to promote client retention 7. Conduct account reviews 8. Analyze and adapt new strategies to react to changing business trends 9. Conduct client visits based on target prospects. 10. Generate weekly sales reports and submit to management

• Bachelor's degree in Sales and Marketing. • 5 years of experience in either sales, marketing or related field.
Niveau d'études min. requis : Licence ou équivalent

2026-10033 - Head of Commercial Development-Yuesen M/F

Thu, 25 Jun 2026 11:49:33 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Based in Nairobi and Reporting to the Deputy Managing Director, the purpose of this role is to organize and lead execution of a sustainable and profitable development of the Yuesen East Africa (YAEA) business through:- Sales Performance 1.1 Sales planning and deployment in the context of (New sales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring. 1.2 Build a qualified sales pipeline. 1.3 Develop trade lanes and partnerships to exploit market opportunities. 2. Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers. 2.1 Optimise account profitability, retention and upselling. 3. Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects. 3.1 Drive end to end pricing and tender management processes. 4. Analyze and suggest strategies to react to changing business trends. Customer Service 5. Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first- class customer care and service. 6. Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices. 7. Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts 8. Participate in the monthly account reviews. 8.1 Analyze and profile client accounts based on performance, value and potential and generate periodic reports. 10. Generate monthly sales operations reports for submission and consultative review with management. 11. Keep Management updated on customer needs and relevant market intelligence.

Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent

2026-9599 - Program Management (PM) Officer M/F

Fri, 13 Mar 2026 18:17:45 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
COMPANY AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea, and rail) in Africa. The company is now part of the MSC group, a world-class shipping and logistics company. With expertise developed over more than a century and more than 23,000 employees in 49 countries, AGL provides its African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL is also present in Haiti and Timor. Would you like to gain valuable experience in an international environment? Have a real impact within a company that places Africa at the heart of its mission? Or guide clients toward digital solutions? Join AGL, the leading multimodal logistics operator on the African continent!

Description: Oversee and analyse the performance of logistics and supply chain services for global and key accounts across Africa. Ensure delivery meets contractual commitments, compliance with client requirements, and drive continuous quality improvement through centralised reporting and performance management. Objectives: - Analyse service performance against targets, identify root causes of failures, and assign responsibility (Internal, Client, or third parties). -Develop and share performance dashboards (monthly/quarterly), ensuring accuracy and timely delivery to clients and internal stakeholders. - Investigate and challenge reasons for performance failures to ensure transparency and objectivity. - Create and implement relevant KPIs tailored to client industries and contractual obligations. - Collaborate with local and regional teams to harmonise automated reporting across countries. - Work with heads of Vertical Markets (VM) and Regional Account Managers (RAM) to ensure regular reviews and gather client feedback. - Support the sales team during tenders and contract finalisation by defining measurable KPIs and realistic targets. - Promote awareness and understanding of performance management within the network. - Report monthly to HQ on issues and challenges by country and key account. This list is not exhaustive. Reports to: PM Supervisor PROFILE Education : - Bachelor or Master degree (Bac +3/5) Experience - 2 years in transport and logistics - Reporting/BI skills Personal skills - Autonomous, adaptable, and proactive - Agile and solution-oriented
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-9524 - BUSINESS DEVELOPMENT LEAD M/F

Wed, 25 Feb 2026 08:09:32 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
1. Business Growth & Acquisition • Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export, sea, air, logistics, contract logistics, ICD , and project cargo). • Identify, qualify, and convert leads into profitable accounts through structured prospecting, solution design, and negotiation. • Achieve defined volume (TEU), revenue, and margin targets while maintaining high conversion ratios. • Drive end-to-end commercial proposals including pricing, quotations, and RFQ responses ensuring competitiveness and alignment with corporate guidelines. 2. Strategic Account Management • Map key customers, decision-makers, and influencers to strengthen relationships and ensure AGL becomes the partner of choice. • Maintain and expand relationships with existing clients by ensuring service excellence, identifying upselling/cross-selling opportunities, and supporting key account strategies. • Work with the Business Development Manager and other business Heads to develop and execute customer specific account plans. • Ensure quality data input into the CRM tool and follow up to completion. 3. Market Intelligence & Strategy Execution • Gather and analyse market insights, competitor intelligence, and customer trends to support data driven decisions and pricing strategies. • Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g., FMCG, Retail, Healthcare, Agri business, Oil and Gas). • Collaborate with the Nairobi and Mombasa commercial team to position AGL as a one-stop solution for port centric logistics and regional trade growth. 4. Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless client onboarding, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by tagging prospects, logging interactions, and updating pipeline stages regularly. • E. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. • Ensure accurate CRM data entry and reporting to support visibility and management decision-making.

Key Skills: Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Resilient, adaptable, and self-motivated • Collaborative and team oriented Experience • 2 years Personal Attributes ▪ Integrity ▪ Result oriented ▪ Problem solver ▪ Proactive ▪ Customer focus ▪ Collaboration Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Niveau d'études min. requis : Licence ou équivalent

2026-9522 - MARKETING COORDINATOR M/F

Wed, 25 Feb 2026 07:56:52 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
1. Marketing Strategy Implementation • Support development of the annual marketing strategy aligned to business objectives • Break down the annual strategy into quarterly and monthly execution plans • Develop and maintain a detailed marketing activity calendar • Ensure alignment between marketing initiatives and sales priorities • Track progress of planned activities and provide weekly updates to the Marketing Manager/Commercial manager • Identify gaps in marketing performance and recommend corrective actions 2. Campaign Planning and Execution • Coordinate end to end execution of marketing campaigns from concept development to post campaign evaluation • Prepare campaign briefs outlining objectives target audience key messages timelines and budgets • Liaise with designers content creators and agencies to produce marketing materials • Ensure timely delivery and deployment of campaign materials • Monitor campaign implementation to ensure adherence to scope timelines and budget • Conduct post campaign analysis including ROI lead generation and engagement metrics • Prepare campaign performance reports with insights and recommendations 3. Digital Marketing Management • Manage and regularly update company social media platforms • Develop monthly social media content calendars • Coordinate creation of engaging content including graphics videos testimonials and articles • Monitor and respond to online inquiries in collaboration with relevant departments • Track digital analytics including reach engagement impressions click through rates and conversions • Generate monthly digital performance reports • Support search engine optimization initiatives • Assist in managing paid advertising campaigns and monitor return on ad spend • Ensure website content is current accurate and aligned to brand guidelines 4. Brand Management and Corporate Identity • Ensure strict adherence to brand guidelines across all communication materials • Maintain and update brand assets including logos templates and design elements • Coordinate production of branded materials such as brochures flyers banners corporate gifts and promotional items • Review all marketing materials for consistency accuracy and quality before publication • Support internal branding initiatives to promote company culture and values 5. Events and Activations • Plan coordinate and support company participation in exhibitions conferences and networking events • Prepare event budgets timelines and logistical plans • Liaise with vendors for venue booking branding catering and technical support • Coordinate promotional materials and branded merchandise for events • Support on site event management including setup registration and stakeholder engagement • Prepare post event evaluation reports including lead tracking and cost analysis 6. Market Research and Competitive Analysis • Conduct market research to identify industry trends customer preferences

• Minimum undergraduate level standard • A master's degree in marketing added advantage • Professional marketing certification is an added advantage • Knowledge of the freight industry • At least 3 to 5 years of progressive experience in marketing communications digital marketing or a similar coordination role • Proven experience in managing marketing campaigns and events • Strong understanding of digital marketing tools and analytics • Proficiency in Microsoft Office • Basic knowledge of graphic design tools such as Canva or Adobe Creative Suite • Strong analytical and reporting skills
Niveau d'études min. requis : Licence ou équivalent

2026-9485 - HEAVY LIFT TECHNICAL SPECIALIST M/F

Thu, 12 Feb 2026 13:05:01 Z

Fonction : OPERATIONS INDUSTRIELLES/METHODES INDUSTRIELLES
Type de contrat : CDI
Description du poste :
The Heavy Lift Technical Specialist is responsible for the technical execution of complex heavy lift and out-of-gauge (OOG) transport operations, with specific expertise in Nicolas hydraulic platform trailer systems. 1.Heavy Lift Technical Execution • Lead the setup, configuration, and operation of Nicolas hydraulic platform trailers for heavy and abnormal load transport. • Execute jacking and skidding operations in accordance with approved lift and transport plans. • Configure multi-axle modular trailer combinations based on load distribution, axle loads, route constraints, and engineering specifications. • Oversee load stability and securement to ensure compliance with safety and regulatory standards. 2.Technical Planning & Load Engineering • Interpret method statements, engineering drawings, and load calculations to support execution. • Supervise staging and securing of cargo on beams, stools, saddles, and engineered supports. • Coordinate modular movements including steering synchronization and hydraulic leveling. • Participate in route surveys and feasibility assessments for abnormal load movements. 3.Maintenance & Equipment Reliability • Perform preventive and corrective maintenance on hydraulic platform trailers. • Diagnose and troubleshoot hydraulic, steering, and suspension systems under operational conditions. • Ensure equipment readiness prior to deployment and verify technical integrity throughout project lifecycle. • Monitor axle load distribution and hydraulic pressure performance during operations. 4.Safety & Compliance • Ensure strict adherence to QHSE standards during all heavy lift activities. • Enforce safe working practices during modular moves and cargo staging. • Support compliance with transport regulations and abnormal load permitting requirements. 5.Operational Coordination • Work closely with Project Managers, rigging crews, transport coordinators, and workshop teams. • Provide technical guidance to operators and crew members during complex operations. • Act as on-site technical authority for hydraulic trailer deployment.

• Diploma in Heavy Lift and Project Cargo Operations. • Minimum 7–10 years' hands-on experience in heavy lift and abnormal load operations. • Demonstrated expertise working with Nicolas hydraulic platform trailer systems (mandatory). • Proven experience in jacking, skidding, modular load movement, and heavy cargo staging. • Strong understanding of load distribution, axle weight calculation, and hydraulic leveling systems. • Experience operating in complex project environments including oil & gas, infrastructure, or industrial sectors. Technical Competencies • Advanced knowledge of modular hydraulic trailer configuration and steering systems. • Strong troubleshooting capability across hydraulic, mechanical, and suspension systems. • Practical knowledge of engineered support systems (beams, stools, saddles). • Understanding of lift planning principles and load stability analysis. • Ability to interpret technical drawings and method statements.
Niveau d'études min. requis : Licence ou équivalent

2025-9339 - INSIDE SALES EXECUTIVE - READVERTISEMENT M/F

Thu, 18 Dec 2025 06:54:34 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDD
Description du poste :
 Lead Generation: shall actively seek new sales opportunities through various methods, including cold calling, mail outreach, the use of data from AGL CRM software and follow up on inbound sales leads.  Customer Communication: engage potential and existing customers to understand their needs, answer their enquiries and provide service/solution information.  Sales Presentation: create and deliver tailored sales presentation to showcase the offering highlighting benefits and features.  Closing Sales: closing sales by confirming rates and terms agreed by AGL network and formalizing same with a signed quotation from CZ. Ensuring KYC is completed for all new AGL clients.  Account Management: Maintaining relationships within AGL and CZ overseeing the flow of information and ensuring deadlines are met. Ensuring customer satisfaction and identifying upselling opportunities. Presenting offers to management for approval.  Record Keeping: maintaining accurate records of sale activities, customer interactions and follow up actions in the CRM.  Collaboration: work closely with the marketing team and the AGL Sales team to develop effective strategies and achieve sales targets.

 Bachelor's degree in Marketing, Administration or related field.  3 Years experience in Inside Sales and Logistics Industry.  Communication: excellent verbal and written communication skills are essential for engaging with customers and presenting information effectively.  Interpersonal Skills: ability to build rapport and establish trust with clients is crucial for successful sales  Self- Motivation: self-driven and target oriented with a passion for sales  Organisational Skills: strong organisational skills to manage multiple accounts and sales processes simultaneously.  Technical proficiency; familiar with CRM software and other sales tools for tracking sales activities and customer interactions.
Niveau d'études min. requis : Licence ou équivalent

2025-8849 - Senior Outside Sales Delegate M/F

Tue, 22 Jul 2025 12:54:11 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Job Summary: The Senior Outside Sales Representative will be responsible for driving new business growth, maintaining strong relationships with existing clients, and expanding the company's market presence in the logistics and supply chain sector. This role requires a deep understanding of international logistics, transportation, and supply chain management. The ideal candidate is a self-starter with a proven track record in B2B sales and strong negotiation skills. Key Responsibilities: Business Development: Identify and target potential clients across various industries with logistics and supply chain needs. Generate leads through cold calls, networking, referrals, and industry events. Develop and execute strategic sales plans to achieve revenue growth objectives. Client Relationship Management: Build and maintain long-term relationships with clients by understanding their business needs and offering customized logistics solutions. Serve as the primary point of contact for clients, managing the end-to-end sales process from initial contact to contract negotiation and final delivery. Conduct regular follow-ups and business reviews to ensure customer satisfaction and explore additional business opportunities. Sales Strategy & Execution: Achieve and exceed sales targets by promoting the company's full range of logistics services, including freight forwarding, warehousing, customs brokerage, and transportation solutions. Present and demonstrate logistics services to clients, addressing their questions and concerns to win business. Collaborate with internal teams (operations, customer service, and finance) to ensure seamless service delivery. Market Research & Analysis: Stay informed on industry trends, competitive activity, and customer needs in the logistics and supply chain market. Provide regular market feedback to senior management and contribute to the development of sales strategies. Analyze competitors' strengths and weaknesses to identify opportunities for differentiation. Reporting & Forecasting: Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline status using CRM systems. Prepare weekly, monthly, and quarterly sales reports and forecasts for management review. Track sales performance metrics and adjust strategies as needed to meet targets.

Qualifications: Education: Bachelor's degree in marketing management, Logistics, Management, or a related field. Experience: Minimum of 5 years of sales experience within the logistics sector. Proven track record of meeting or exceeding sales targets. Experience working in a multinational company is preferred. Knowledge: In-depth knowledge of international logistics, freight forwarding, customs regulations, and supply chain solutions. Understanding of Incoterms, import/export documentation, and global trade compliance. Skills: Strong negotiation, communication, and presentation skills. Ability to build and maintain client relationships at all levels. Excellent problem-solving and decision-making abilities. Proficiency in CRM tools and Microsoft Office Suite. Key Competencies: Results-oriented and driven to achieve targets. Self-motivated with strong initiative and ability to work independently. Strong organizational and time-management skills. Ability to adapt to changing market conditions and client demands. Strong team player with excellent collaboration skills. This role is ideal for a seasoned sales professional looking to contribute to the growth of a leading multinational logistics company while building lasting relationships with clients in a dynamic and fast-paced industry.
Niveau d'études min. requis : Licence ou équivalent