Export RSS des offres - Seulement les offres à la une : Non / Métier : GENERAL MANAGEMENT, JURIDIQUE, FISCALITE & ASSURANCES, SYSTEMES D'INFORMATION

2026-9907 - Responsable Support IT Opérationnel H/F

Mon, 18 May 2026 11:57:29 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDD
Description du poste :
Le Responsable Support IT Opérationnel coordonne l'ensemble des activités du système d'information au sein du Terminal de Kagbelen. Il garantit la disponibilité et la performance des outils informatiques critiques utilisés par les opérations (Terminal, ZMT, EVA) et assure l'interface entre les équipes métiers et l'IT dans une logique d'excellence opérationnelle. Missions principales Supervision et exploitation du système d'information Garantir le bon fonctionnement du SI opérationnel (TOS, systèmes embarqués, Teklogix, radios, scanners, flasheurs, imprimantes, copieurs, Wi-Fi) Assurer une supervision proactive des équipements critiques Planifier et réaliser les maintenances préventives et curatives (points d'accès, onduleurs, etc.) Organiser au moins une bascule annuelle du système OSCAR pour garantir la continuité d'activité Support et gestion des incidents Prendre en charge et traiter les incidents liés aux postes de travail et équipements IT Assurer la gestion et l'optimisation du réseau Wi-Fi (infrastructure Altai Care) Maintenir un haut niveau de disponibilité des équipements d'exploitation Administration et gestion des accès Créer, modifier et supprimer les comptes utilisateurs sur le serveur OSCAR Assurer la sauvegarde quotidienne des données Veiller à l'application des politiques de sécurité du SI Coordination et interface Servir de point focal entre les opérations du terminal et l'équipe IT centrale Superviser les prestataires dans le respect des normes HSE Participer aux projets IT et groupes de travail Gestion documentaire et conformité Maintenir à jour l'inventaire des équipements (Teklogix, radios, points d'accès, etc.) Documenter les procédures, guides utilisateurs et rapports d'incidents Veiller à la sécurité des locaux techniques en collaboration avec le HSE Objectifs spécifiques Former et sensibiliser les utilisateurs aux bonnes pratiques de sécurité Assurer le respect des chartes informatiques (utilisateurs et administrateurs)

Formation Bac +3 minimum en Informatique de Gestion ou équivalent Compétences techniques Maîtrise des environnements Windows, Linux et Microsoft Office Bonne connaissance des réseaux (LAN/WAN, TCP/IP, Wi-Fi, proxy, HTTP) Connaissance des environnements IBM i (AS400) et serveurs Windows Compétences en installation et dépannage des équipements réseaux et Wi-Fi Connaissance des équipements radio (VHF/UHF) Anglais technique professionnel Expérience Minimum 4 ans en administration réseaux et support utilisateur Qualités personnelles Rigueur et sens de l'organisation Intégrité et professionnalisme Capacité à travailler sous pression et gérer les priorités Bonnes compétences en communication Ponctualité et esprit d'équipe
Niveau d'études min. requis : Licence ou équivalent

2026-9906 - TECHNICIEN SUPPORT IT H/F

Mon, 18 May 2026 10:14:44 Z

Fonction : SYSTEMES D'INFORMATION/SUPPORT
Type de contrat : CDD
Description du poste :
Le Technicien Support IT a pour mission d'assurer le bon fonctionnement du système d'information en apportant un support technique et une assistance efficace aux utilisateurs. Il intervient également dans l'installation, la maintenance et le dépannage des équipements informatiques, tout en garantissant la gestion optimale des incidents dans les délais impartis. Principales missions Gestion des équipements et du parc informatique Vérifier et tester les équipements livrés par les prestataires Assurer l'inventaire et le suivi du parc informatique et des consommables (PC, imprimantes, scanners, copieurs, cartouches, etc.) Préparer et déployer les équipements informatiques pour les utilisateurs Suivre les interventions des prestataires et la maintenance des équipements Support technique et assistance aux utilisateurs Diagnostiquer et dépanner les équipements (PC, imprimantes, copieurs, Wi-Fi, téléphones, etc.) Assurer le support aux utilisateurs et escalader les incidents si nécessaire Former, assister et conseiller les utilisateurs pour une utilisation optimale des outils informatiques Assurer l'induction des nouveaux utilisateurs Remonter et suivre les réclamations utilisateurs Administration et exploitation Créer et modifier les comptes et profils utilisateurs Rédiger et mettre à jour les procédures de support et d'exploitation Veiller au respect des politiques de sécurité du système d'information (PSSI) Participer au maintien en condition opérationnelle du système d'information Contribuer aux projets et groupes de travail IT Activités spécifiques Assurer la continuité du service IT Appliquer les procédures internes et les standards d'exploitation Respecter les chartes informatiques (utilisateurs et administrateurs)

Formation Bac +3 minimum en informatique, réseaux et télécommunications Compétences techniques Bonne maîtrise des environnements Windows et des outils Microsoft Office Connaissance des réseaux (LAN / WAN) Compétences en installation, maintenance et dépannage informatique Support utilisateur et gestion des incidents Anglais technique (niveau professionnel souhaité) Expérience Minimum 2 ans dans un poste similaire (support IT / maintenance informatique) Qualités personnelles Rigueur et sens de l'organisation Proactivité et capacité d'anticipation Bonne gestion du stress Excellent sens de la communication et du service Esprit d'équipe
Niveau d'études min. requis : Licence ou équivalent

2026-9585 - Juriste confirmé(e) Fusions & Acquisitions – Corporate H/F

Wed, 13 May 2026 14:58:41 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DROIT DES CONTRATS
Type de contrat : CDI
Description du poste :
Au sein de l'équipe juridique M&A – Corporate, composée de 6 personnes et pleinement intégrée dans la Direction juridique comprenant 21 personnes au total, vous interviendrez dans le cadre de : - La structuration, le montage, l'audit et la négociation des opérations de M&A (acquisition, cession, création de JVs notamment au titre des projets de concessions, éventuelles opérations de réorganisation post closing), en coordination avec les autres juristes concernés au niveau local, les cabinets d'avocats et les autres fonctions du groupe (équipe opérationnelle M&A, finance, direction générale, directions locales) ; - La rédaction de la documentation juridique afférente aux opérations considérées : accords de confidentialité, lettres d'offre, contrats d'achat et de cession d'actions, pactes d'actionnaires, garanties d'actif et de passif, etc. ; - L'identification des risques potentiels ou avérés devant être gérés et anticipés sur chaque opération et la proposition des mesures de protection/gestion adéquates pour chaque opération ; - Analyse et renégociation des contrats “deal-critical” dans le cadre des transactions : contrats clients/fournisseurs clés, contrats d'exploitation, partenariats, licences, baux/occupations, assurances, litiges significatifs ; - Selon les opérations (ex. acquisition/cession d'un actif concessif, JV sur terminal, projet ferroviaire/portuaire, extension/renégociation), intervention ciblée sur : o Revue et contribution aux sujets project finance : term sheets, facility/common terms, sûretés, accounts, covenants, conditions suspensives, en coordination avec Finance/Trésorerie. o Revue/négociation des direct agreements et mécanismes de step-in (prêteurs / autorité concédante / opérateur / EPC/O&M le cas échéant). o Vérification de la cohérence “bancabilité” entre documentation corporate/JV et exigences des prêteurs (change of control, distributions, reporting, événements de défaut, garanties). o Support sur la gestion des closings (checklists, CPs, legal opinions via conseils).

-Titulaire d'un Master II en droit des affaires, le/la candidat(e) recruté(e) justifiera d'une expérience minimum de 5 ans au sein d'un département fusions & acquisitions d'un cabinet d'avocats ou d'une entreprise internationale ; -Un anglais courant est exigé pour ce poste (oral et écrit dont juridique) ; Qualités intrinsèques : -aptitude à gérer plusieurs sujets de front, travail en autonomie, rigueur, business oriented, goût du travail en transversal, bon relationnel, qualités organisationnelles et de synthèse, compétences interculturelles, être force de proposition, seront des facteurs clés de réussite dans le poste ; -Le/la candidat(e) recruté(e) devra être à l'aise dans sa communication orale comme écrite, avec un sens de la synthèse et de la concision lui permettant d'interagir efficacement avec les autres fonctions de l'entreprise.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Professionnel
Langue / Niveau :
FRANÇAIS : Professionnel

2025-9291 - Digital & Innovation Project Leader

Wed, 13 May 2026 12:28:16 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, operating across port, logistics, maritime, and rail activities. Part of the MSC Group—a global leader in maritime transport and logistics—AGL brings together over a century of expertise, a presence in 49 countries, and more than 23,000 employees. The Group delivers innovative, tailor‑made logistics solutions to African and international customers, with a strong ambition to drive sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor‑Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from its hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the efficient use, governance, and continuous evolution of the Group's digital solutions. As part of its innovation strategy, ASCENS launched its first Innovation Center—YIRI—in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities, and start‑ups. Established in 2025, the AGL Expertise Center Kigali—which hosts ASCENS as its dedicated MIS/IT function—is entering a strategic growth phase. To support this expansion and deliver high‑value digital services across the AGL network, we are recruiting talented professionals to join a dynamic and fast‑growing team. The center plays a critical role in MIS activities through standardized service delivery, operational excellence, and strong collaboration with sites across the Group. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join the AGL Expertise Center Kigali and help shape the future of logistics in Africa.

JOB FUNCTION & KEY RESPONSIBILITIES: As the Program Officer for the Yiri Innovation Center, your main mission will be to coordinate the center's various programs in support of the innovation center responsible. Your experience in innovation processes and programs will assist you in managing the different activities related to the Yiri Innovation Center. Program Management and Support: Contribute to the design of support programs: objectives, needs, deliverables, journey, toolkit, etc. Analyze the specific needs of program beneficiaries (startups for the Accelerate program, students, internal staff). Define, plan, monitor, and coordinate programs and their objectives. Implement evaluation mechanisms to measure program effectiveness. Suggest improvements to enhance program impact. Startup Sourcing and Qualification: Help develop an evaluation framework for selecting candidates for various programs. Review collected information to assess and qualify the relevance of applications. Participate in decision-making regarding the sourcing of applicants for different programs. Coordination with Operational Partners: Maintain an up-to-date list of internal and external partners (coaches, mentors, tutors, etc.). Coordinate partner involvement in sessions (startup coaching, program follow-up, etc.). Monitor partner performance and adjust expectations when necessary. Contribute to communication plans related to the center's programs and activities, in collaboration with all stakeholders (communications, HR, etc.). Operational Program Management: Define onboarding processes for program participants. Oversee the training plan for participants. Collaborate with the innovation center responsible to define the event calendar and monitor the center's activities (webinars, hackathons, training sessions, masterclasses, open house days, etc.). Governance: Attend various meetings in support of or alongside the innovation center's teams. Provide tactical assistance to different teams by identifying the needs of stakeholders involved in the center's activities. EDUCATION & EXPERIENCE & SKILLS REQUIRED: A Master's degree (from a top business school, engineering school, or equivalent program) Minimum of 3 years' experience in managing innovation programs Fluency in both English and French Strong interest in the digital world and new technologies Ability to design and facilitate workshops Capacity to work proactively and independently, managing multiple tasks simultaneously Excellent organizational skills and ability to prioritize tasks Strong communication and collaborative working skills An entrepreneurial mindset Creativity, imagination, initiative, and inventiveness Passion, enthusiasm and vitality
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Bilingue

2026-9882 - STAGE Droit Public/Projets H/F

Tue, 12 May 2026 15:34:43 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DROIT DES SOCIETES
Type de contrat : STAGE
Description du poste :
MISSIONS La direction juridique de Africa Global Logistics recherche un/une stagiaire en droit des transports / droit maritime (niveau M2 ou LLM) pour un stage de 6 mois. Vous assisterez les membres de l'équipe sur leurs dossiers, notamment Portuaires, Ferroviaires et Maritimes, non seulement en droit public, mais également dans les autres matières de droit concernées (droit de la construction, droit bancaire, droit commercial, droit des sociétés, contentieux et arbitrage etc.) et aurez notamment pour missions : Assister les juristes dans la rédaction et la révision de contrats liés au droit des transports (contrat de manutention portuaire, contrat de transport routier, ferroviaire, maritime, contrat de commission de transport, etc.) et accords de partenariats commerciaux. Effectuer des recherches juridiques sur des questions relatives au droit des transports (maritime, ferroviaire, logistique internationale, etc.), aux régulations internationales et aux conventions maritimes. Contribuer à l'analyse des risques juridiques et des opportunités liées aux projets logistiques. Participer au suivi et à la gestion des contentieux et des litiges. Suivre les évolutions législatives et réglementaires relatives au droit des transports. Apporter un soutien administratif et juridique dans la gestion des dossiers du département.

PROFIL Spécialité droit des transports / droit maritime ; Des expériences au sein de départements droit des transports, droit maritime ou commerce international en cabinet ; Anglais courant ; Niveau M2 ou LLM minimum ; Doté(e) de réelles qualités rédactionnelles, vous faites preuve d'autonomie, de rigueur et êtes force de propositions.
Niveau d'études min. requis : Master ou equivalent

2026-9558 - HR&HQ Solutions Solution Expert

Tue, 12 May 2026 13:40:44 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join ASCENS KIGALI and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES The HR & HQ Solutions Department of the IT Division supports the digital transformation of functions such as Human Resources, Compliance, Procurement, Legal, QHSE, Finance, etc., by optimizing operations, digitizing processes, and harmonizing practices. The department is responsible for: • Ensuring the operational maintenance of solutions • Deploying new solutions and/or new functionalities within existing solutions. • Supporting business teams in the selection of appropriate tools The scope of the position covers Information Systems across various functions and the entire ecosystem required for their proper functioning. Reporting directly to the HR & HQ Solutions Manager, your responsibilities include • Leading and supervising a team composed of developers, administrators, and internal & external support resources • Providing and guiding strategic decisions in line with team orientations • Ensuring compliance with the IT department's internal processes • Maintaining and developing team skills, both in administration and solution delivery • Managing the relationship with the software vendor • Writing and updating the product roadmap • Driving continuous improvement of the platforms • Writing functional and technical specifications for transformation and integration projects Supporting users in their operational issues: • Gathering and analyzing business needs • Assessing and estimating client requests • Contributing to functional specifications in collaboration with requesters • Transmitting requirements to the development team and prioritizing topics • Ensuring proper project delivery—from need identification to production release Managing integration and deployments • Standardizing and industrializing Production Release processes and methods • Contributing to architecture definition • Contributing to the security of the solution(s): authentication choices, access rights, etc • Monitoring the quality of deliverables • Defining indicators and performance tracking mechanisms EDUCATION & EXPERIENCE REQUIRED You hold a Bac+4/5 (master's level) in IT or an equivalent field, with a minimum of 2 years' experience in the field and 4 years of cumulative professional experience. TECHNICAL SKILLS REQUIRED You have strong knowledge of: • Business applications (TPRM, HR, Compliance, QHSE, etc.) • Cloud environments (preferably Microsoft Azure) • Windows Server 2008 and later • SQL Server 2008 and later, IIS 7, SSIS • Integration tools (API, sFTP, etc.) • SSO technologies (OpenID Connect, SAML) Knowledge of the logistics and transport sector would be a significant advantage Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9874 - ALTERNANCE Expert(e) Solution IT H/F

Mon, 11 May 2026 14:51:15 Z

Fonction : SYSTEMES D'INFORMATION/EXPERTISE SOLUTION
Type de contrat : ALTERNANCE
Description du poste :
MISSIONS Au sein du département des solutions portuaires, l'expert solution (Solex) est chargé de la réalisation de configurations spécifiques sur les solutions, et doit également participer à leur déploiement sur les différents terminaux d'AGL. Le Solex doit également être capable de gérer les demandes de support, ainsi que de comprendre et d'analyser les processus métier. Vos missions seront les suivantes : •Recueillir et traduire les besoins métier en développements techniques •Développer et/ou configurer des fonctionnalités •Effectuer des tests et la recette utilisateur (UAT) •Installer et configurer les environnements TOS •Réaliser le mapping des données à des fins de reporting •Développer / configurer des interfaces EDI

PROFIL Diplômé en informatique, en ingénierie ou en data (niveau minimum requis Bac+3) avec des connaisses techniques en : •Java et .NET •SQL Server •Web servcies REST / SOAP •Méthodologie Agile / Scrum •Connaissances en EDI (par exemple EDIFACT) •Connaissance des outils de ticketing, par exemple ServiceNow •Connaissance souhaitable du secteur de la logistique et du transport •ITIL
Niveau d'études min. requis : Master ou equivalent

2026-9863 - IT Infrastructure Engineer M/F

Fri, 08 May 2026 09:31:31 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Job Purpose: IT Infrastructure Engineer Within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL) - main functions are supporting the IT infrastructure in the BUILD and/or RUN at an engineering level called “IT Infrastructure Engineer”. - Contribute to designing and planning the transition in hardware and software infrastructure (if part of the BUILD domain) -Service Desk (if part of RUN domain): IT support for users -Continuity of service (if part of the RUN domain) for Operations (hardware and software infrastructure) on the day-to-day: o Network / Telecommunications: Cabling, Switches, Optimizers, Routers, Firewall, Proxies, Gateways, WAN, Wi-Fi, Video-Conferencing systems and others equipment UPS, Aircon, Genset, IoT… o Systems: Servers (Windows/Linux or iSeries), storage, Data backup means, Local Applications, … o End users: PCs, Thin Client, Smartphones/Tablets, Printers, Satellite phones, Scanner guns, Headset… They are a member of the BUILD and/or RUN or both teams of the AGL MIS department. The Geographical scope of work should be aligned with the Reporting lines. Job Function: - ITIL MIS support process: Be the primary escalation point for ITSM ticketing, troubleshooting complex technical issues, logs analyze. reporting, monitoring for users in the scope of work. - Ensure IT Hardware resources and capacity planning (see inventory and capacity planning in deliverables here after) - Contribute to IT Infrastructure projects/major change in the state of the art: express of needs from users, planning of implementation (priorities), specifications book, tender, supplier choice, user acceptance test - Must be the custodian of the group norms and policies respect: Use only Business applications/MIS services compliant with AGL IT catalogue - Apply MSC AGL security and licensing policies - Manage IT Infrastructure related contracts and SLA: Review supplier's contracts making sure they are in accordance with AGL requirements, meeting our expectations. Apply penalties for non-compliancy. - Maintain and update documentation of procedures and configurations - Ensure IT Infrastructure management is compliant with ISO processes, ITIL processes and QHSE processes. - Techno watch, anticipate new technologies Deliverables: -IT Hardware resources management and capacity planning: • Hardware inventory (including IT contracts). Frequency = DAILY, WEEKLY, MONTHLY • Capacity planning (including hardware and workforce requirements). Frequency = QUATERLY - Infrastructure management: • Projects UAT (User Acceptance Test). Frequency = ONE UAT PER PROJECT • Contribute to Infrastructure Action plan update. Frequency = MONTHLY • Weekly meeting with Reporting line Manager. Frequency = WEEKLY

Key Skills: - Strong communication and interpersonal skills for collaboration across teams. - Meeting skills - Customer care - Organized - Conceptual - Strong analytical and troubleshooting skills to address complex technical challenges. - Excellent project management and organizational abilities. Personnel Attributes: - Agile / Open-minded - Professional - Team Player - Interpersonal Skills - Integrity / Loyalty - Flexible - Strong trouble shooting skills and problem-solving aptitude Minimum Education and Experience Requirements: - Degree in Information Technology or Computer Science. - Minimum 3 years' experience - ITIL foundations certified. - Strong knowledge in Microsoft Active Directory environment is an added advantage. - Strong knowledge in server hardware, operating systems (Windows/Linux), storage and virtualization technologies. - Proficiency with networking (e.g., LAN, SD-WAN, VLANs, switches, firewalls, and routing protocols). - Knowledge in network/telecom (Aruba and/or Cisco certifications appreciated). - Knowledge and hands-on experience with Azure cloud platform is an added advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-9847 - Support & Analyste Applications Métiers H/F

Thu, 30 Apr 2026 15:19:37 Z

Fonction : SYSTEMES D'INFORMATION/SUPPORT
Type de contrat : CDI
Description du poste :
 Assurer le support quotidien aux utilisateurs métiers (exploitation, facturation, planning, gate, finance) ;  Diagnostiquer et résoudre les incidents applicatifs dans les délais convenus ;  Assurer la continuité de service des applications critiques en lien avec l'exploitation 24/7 ;  Escalader vers les éditeurs ou intégrateurs (support N3) si nécessaire ;  Documenter les incidents, solutions et contournements (base de connaissances) ;  Comprendre les processus métiers du terminal à conteneurs ;  Analyser les besoins des utilisateurs et proposer des évolutions fonctionnelles ;  Rédiger les spécifications fonctionnelles et cahiers de besoins ;  Participer aux recettes fonctionnelles (tests utilisateurs, validation) ;  Proposer des optimisations des processus métiers via les applications ;  Suivre les incidents récurrents et identifier les causes racines ;  Mettre en place des actions préventives avec les équipes IT et éditeurs ;  Participer à la rédaction des rapports d'incident majeurs ;  Contribuer aux comités de suivi applicatif ;  Participer aux changements applicatifs (paramétrage, mises à jour, correctifs) ;  Tester les nouvelles versions ou fonctionnalités avant mise en production ;  Contribuer aux plans de rollback en cas d'incident ;  Accompagner les utilisateurs lors des changements majeurs ;  Former les utilisateurs métiers sur les fonctionnalités applicatives ;  Rédiger des guides utilisateurs, procédures et modes opératoires ;  Sensibiliser les utilisateurs aux bonnes pratiques d'utilisation des systèmes.  Produire des rapports de support (incidents, délais, disponibilité).  Maintenir la documentation fonctionnelle et applicative à jour.  Suivre les indicateurs de performance applicative (SLA).

 Bac +3 à Bac +5 en informatique, systèmes d'information ou équivalent ;  Expérience : 2 ans minimum en support applicatif ou analyste fonctionnel ;  Expérience en environnement industriel ou portuaire fortement appréciée ;  Bonne connaissance des applications métiers portuaires (idéalement TOS) ;  Connaissances en Flux EDI (COARRI, CODECO, BAPLIE, COREOR – un atout) ;  Bases de données (lecture de requêtes simples) ;  Systèmes Windows / Linux (notions) ;  Maîtrise des outils de ticketing (Service Now ou équivalent) ;  Capacité à analyser des logs et messages d'erreurs ;  Bonne compréhension des processus d'un terminal à conteneurs : Opérations navires ,Gâte / Yard ,Facturation ;  Capacité à traduire un besoin métier en solution applicative ;  Esprit d'analyse et de synthèse ;  Sens du service et orientation utilisateur. ;  Capacité à travailler sous pression (environnement 24/7) ;  Très bonne maitrise de MS Office (Word, Excel, Powerpoint, Outlook) ;  Bonne maitrise des règles de sécurité ;  Respecter le règlement intérieur, les procédures de travail et consignes HSE en vigueur ;  Responsabilité limitée à son rayon d'action ;  Pouvoir d'initiative dans la limite de ses prérogatives ;  Garantir la disponibilité et fiabilité des applications métiers ;  Être l'interface entre la DSI, les métiers et les éditeurs ;  Contribuer à la stabilité des opérations portuaires ;  Participer activement à la transformation digitale du terminal;  Excellentes capacités d'organisation et de planification ;  Capacité à communiquer efficacement ;  Capacité à travailler sous pression ;  Afficher une forte adhésion et respect aux valeurs de KCT ;  Faire montre d'une bonne intégrité ;  Connaissances linguistiques : La maitrise du Français et de l'anglais serait un atout.
Niveau d'études min. requis : Licence ou équivalent

2026-9845 - Dynamics 365 Developer M/F

Thu, 30 Apr 2026 08:14:17 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION A Dynamics 365 Developer is responsible for designing, developing, customizing, and integrating solutions within the Microsoft Dynamics 365 ecosystem (Customer Engagement, Finance & Operations, Power Platform). Their role bridges business needs and technical implementation, ensuring the system is adapted to the organization's processes. Custom development: o Build C# plugins, custom workflow activities, and actions. o Create JavaScript customizations for forms, events, and UI logic. o Develop custom components, libraries, or extensions using .NET. o Implement custom connectors & Azure Functions for extended logic. Configuration & Customization: o Customize entities, forms, views, business rules, dashboards, and model-driven apps. o Implement business process flows, security roles, and solution layers. o Configure modules within Dynamics 365 based on functional requirements. Power Platform Development: o Build Canvas Apps and Model Driven Apps. o Design and automate workflows using Power Automate. o Utilize Dataverse tables and relationships. System Integration: o Integrate Dynamics 365 with other corporate systems using: REST APIs / SOAP services, Azure and Logic Apps / Service Bus , Azure Functions. o Build and maintain middleware and data synchronization pipelines. Technical Design & Architecture: o Translate business requirements into technical specifications. o Produce documentation: solution design, sequence diagrams, ERDs, data flows. o Ensure solutions follow Microsoft best practices and scalable architecture. Testing & Deployment: o Write and perform unit tests, integration tests, and system validation. o Package and deploy solutions using Azure DevOps CI/CD pipelines. o Troubleshoot production issues and debug plugins, scripts, and workflows. Performance Optimization: o Improve system speed, plugin performance, and query optimization. o Analyze logs and telemetry using Application Insights or traces. Collaboration & Project Work: o Work closely with functional consultants, project managers, and business stakeholders. o Participate in workshops and refinement sessions to understand business needs. o Provide technical advice and alternative solutions. Maintenance & Support: o Investigate and resolve user issues. o Apply Microsoft platform updates. o Monitor integrations and ensure data consistency. Support production deployments, including application testing and end-to-end validation. Contribute to continuous improvement initiatives related to interface monitoring, process reliability, and automation. Ensure compliance with MIS operational standards, security practices, and service delivery processes

EDUCATION AND EXPERIENCE REQUIREMENTS • Bachelor's or master's degree in computer science, Information technology, Software Engineering, or an equivalent field. • Minimum of 2 years of experience in development on Dynamics 365, Power platform and/ or CRM/ ERP modules • Previous exposure to multinational or multi-site IT environments is a strong advantage. • English required; French is an asset depending on project assignments. TECHNICAL SKILLS REQUIRED • Programming Languages & Frameworks: C# and .NET (for plugins, custom workflow activities, server side logic) JavaScript / TypeScript (client side scripting, form events, UI customization) HTML & ASP.NET (for web resources and custom interfaces). • Dynamics 365 & Dataverse Development: Customization of entities, forms, views, business rules, dashboards C# Plugins, custom workflows, and actions, Dataverse development: tables, relationships, business rules, Experience with Dynamics 365 CRM/CE and ERP modules Power Platform Expertise, Power Apps (Model Driven + Canvas Apps), Power Automate (automating workflows and D365 processes). • Understanding of Common Data Service / Dataverse architecture • Integration & API Skills: Experience with REST / SOAP APIs for external integrations, Knowledge of custom connectors and integration patterns, Use of SSIS for data migration and ETL processes. • Database & Querying Skills: Strong experience with SQL Server, Ability to work with Dataverse APIs and Fetch XML (The query language used in Microsoft Dynamics 365/ Dataverse). • Testing, Debugging & Troubleshooting • Microsoft Cloud Ecosystem Knowledge: Familiarity with Microsoft Cloud Solutions, environments, and admin portals, understanding of environment management in Power Platform, Plugin debugging, JavaScript debugging and performance optimization, Ability to troubleshoot Dynamics 365 and integration issues. BEHAVIORAL SKILLS REQUIRED • Problem-Solving Mindset: Dynamics 365 projects often involve complex functional and technical challenges. A good developer should be able to analyze issues methodically, troubleshoot configuration and integration problems and suggest practical, scalable solutions. • Attention to Detail: Because D365 involves workflows, business rules, automation, and integration, even a small mistake can cause major issues. Strong accuracy and diligence are essential. • Communication Skills: A Dynamics developer interacts regularly with functional consultants, users, testers, and project managers. They must be able to Explain technical concepts in simple terms, capture requirements clearly and provide progress updates efficiently. • Customer-Centric Mindset: As Dynamics 365 is a business application, Developers need to understand the user's perspective, translate business requirements into technical solutions and keep the user experience intuitive. • Adaptability & Continuous Learning: as Microsoft releases regular platform updates,
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Bilingue

2026-9844 - IT Connect Logistics Product Owner RUN M/F

Thu, 30 Apr 2026 08:02:21 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - RUN to join the team Connect Logistics. • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the project manager Connect Logistics, you will be responsible for the management and evolution of the product in the operational phase. You will monitor the stability, the performance and the user satisfaction ensuring that incidents, change requests and improvements coming from RUN perimeter are properly prioritized and integrated into the product roadmap. MAIN MISSIONS As a Product Owner - RUN, you will work on the entire processing chain, from the reception of operational data to their delivery to clients. Your missions: Run & backlog management • Oversee the proper operation of the solution and ensure the continuity of service • Maintain a backlog clear and prioritized dedicated to run (fixes, minor evolutions, technical debt) • Coordinate end-to-end incident management with the different support levels and the Front client solution vendor. • Guarantee compliance with service commitments and the quality of support. • Analyze, prioritize incidents and provide Level 3 functional support, including root cause analysis. • Translate operational needs into user stories for the dev teams • Alignment with the PO Build to produce a common roadmap Build+Run realistic • Gather evolution requests coming from Live and track end-to-end change requests (specifications, implementation, tests, validation, communication & hypercare) Continuous improvement of support • Identify the root causes of recurring incidents and propose sustainable solutions • Monitor and analyze KPIs (incident volume, recurrence rate, user satisfaction) • Ensure the upskilling of Level 1 and Level 2 support teams through the documentation of remediation procedures and training. Testing and acceptance processes • Actively participate in testing the enhancements delivered by the Build team. • Propose improvements to the testing strategy and contribute to its documentation. • Independently perform end-to-end testing related to Run changes. Coordination and communication • Act as a point of contact between support, users, transversal solutions' owners and developers • Communicate progress, impacts, and prioritization of run topics to the project team and to all the internal stakeholders • Redirect out-of-scope incidents to the appropriate solutions/support groups

EDUCATION & EXPERIENCE REQUIREMENTS • Master's degree in computer science (engineering school, university, or equivalent). • Proven experience (5 years - after graduation) in Product Ownership or in application management (Run/Build), ideally in environments integrating a bus exchange or middleware solutions. • Strong data-oriented Product Owner / Business Analyst experience: data mapping, data modeling, and ensuring consistency across systems with different data structures. • Solid understanding of data flows and integration mechanisms: exchange structures, control and routing data, and reconciliation logic (ensuring 1:1 data alignment across systems). • Experience in data-driven projects: ability to work across multiple systems, understand data transformations, and bridge functional and technical teams. TECHNICAL SKILLS REQUIRED • Experience in level 3 support: ability to analyze complex incidents and coordinate their resolution with technical teams. • Experience in functional specification (writing user stories, test scenarios, tracking of changes). • Experience in ITIL/ITSM environments: incident, problem, and change management. • Good understanding of integration architectures (bus, API, EDI, orchestrators). • Ability to read and understand technical logs to quickly identify probable causes of incidents. • Knowledge of Azure tools (Azure Service Bus, API Management, etc.) and proficiency in Azure DevOps • Good basics in data exchange formats: JSON, XML, data mapping, etc. • Knowledge of documentation and collaboration tools (Confluence, SharePoint, MS Project, etc.). • Ability to act as an interface between business units and the technical side: simplify technical problems for the business units and translate business needs into clear specifications for developers. • Practical Agile / Scrum. • English fluent • French fluent • Logistics or transport field experienced appreciated BEHAVIORAL SKILLS REQUIREMENTS • Clear communication and summarizing ability. • Rigorous, autonomy and proactivity. • Solution orientation and pragmatism: knowing how to quickly decide between correction, workaround or evolution. • Ability to work in a multidisciplinary team (business, support, dev, infra). • Proactivity and curiosity to increase expertise on flows and anticipate problems. • Enjoy working in a team in an international context. Flexible for occasional travels
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9843 - Digital Transformation Officer M/F

Thu, 30 Apr 2026 07:17:44 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION Digital Transformation Officer is responsible for leading digital transformation initiatives across the organization. This role involves developing and implementing digital strategies to enhance business processes, collaborating with various departments to identify and integrate digital solutions, and ensuring the seamless adoption and usage of new digital tools and technologies. The Digital Transformation Officer will monitor and analyses digital trends to keep the organization competitive, train and support staff on new digital systems and processes and manage digital transformation projects from conception to completion. We are seeking a passionate and self-taught junior developer to join a rapidly growing team. The ideal candidate is a computer science graduate, having pursued coursework related to web technologies and development, and possessing one or more experiences in enterprise software development. The responsibilities will encompass the design, development, and maintenance of solutions based on Microsoft's Power Platform. Additionally, we require someone eager to implement AI solutions predominantly based on Microsoft technologies such as Dataverse, Power Automate, AI Builder, among others. Proficiency in prompt engineering for new solutions leveraging generative AI technologies is also essential. KEY RESPONSIBILITIES • Collaborate with business teams to understand their needs and propose appropriate solutions. • Write technical specifications. • Define application architectures. • Design, develop, and test solutions using Power Platform tools (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio). • Use key Azure services to add advanced features and integrate complex systems (Fusion Dev). • Maintain and optimize existing solutions. • Participate in technological monitoring and suggest continuous improvements. • Document processes and developed solutions.

EDUCATION & EXPERIENCE REQUIREMENTS • Relevant degree/diploma • Minimum 2 years relevant working experience • Power Platform Skills (Power Apps, Power Automate, Power BI, …) • Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL. • Knowledge of development frameworks: .NET, React, Angular. • Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps. • Good understanding of databases and cloud services (Azure) recommended
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9488 - Enterprise IT Architect

Mon, 27 Apr 2026 10:46:08 Z

Fonction : SYSTEMES D'INFORMATION/ARCHITECTE TECHNIQUE
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime, and rail activities. Now part of the MSC Group—a global leader in maritime and logistics—AGL combines more than a century of expertise with a strong presence in 49 countries and a team of over 23,000 employees. AGL delivers innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. As part of the AGL Group, the Kigali Shared Service Center (KSSC), established in 2025, includes ASCENS as its dedicated MIS/IT department. KSSC is entering a strategic growth phase, and to support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. ASCENS, the MIS/IT department, supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of AGL's innovation drive, ASCENS launched its first Innovation Center—YIRI—in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities, and start-ups. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa! ADDITIONAL NOTES - The role is based at the Kigali Shared Service Center (KSSC), Norrsken House Kigali. - Collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required. - English required; Intermediate or Advanced French is a good asset.

JOB FUNCTION & KEY RESPONSIBILITIES The Architecture Department is seeking a new Enterprise Architect to strengthen the Digital division and the entire IT Department as it leads technical and business transformation (CRM, MDM, BI, Finance, Logistics TMS, Customer Platform, HR transformations, etc.). You will contribute to the definition of IT guidelines but, above all, support internal customers throughout their projects. Under the leadership of the Head of Enterprise Architecture, your responsibilities will be: - Providing concrete and proactive support to projects by delivering functional and application architecture analysis - Building analysis on functional expectations and applications coverage by domain (HR, Finance, Logistics, Shipping…) More specifically, you will be responsible for the following activities: - Designing Functional architecture (process creation and analysis, functional coverage) - Designing Application architecture (scoping integrations between applications, technology selection support, RFP support) - Contributing to the enrichment of the application landscape through the LEANIX tool - Updating architecture standards and guidelines - Leading architecture workshops - Contributing to the development of Architecture department will all architects EDUCATION & EXPERIENCE REQUIRED - Master's degree (Bac +5) in Computer Science, Information Systems, Software Engineering or equivalent - 5 years' experience in similar missions - Result‑oriented, customer‑focused - Able to define analytical methodologies, associated deliverables, and track progress. - Creativity, rigor, proactivity, and strong communication skills are essential TECHNICAL SKILLS REQUIRED - Ability to design processes, functions, interfaces using draw.io or similar tools - Knowledge on integration principles (ESB, ETL, API…) - Ability to update applications referential, using for example LEANIX - Basic knowledge on cloud Azure - Ability to perform analysis on application portfolio - Analysis of architecture aspects in tender process for new applications BEHAVORIAL SKILLS REQUIRED - Strong analytical skills, with the ability to propose and clarify scenarios to solve issues . - Excellent communication skills, with the capacity to interact effectively with cross-functional and multi-site teams. - Customer-oriented mindset and strong sense of service quality. - Adaptability and eagerness to learn in a rapidly evolving technological environment. - High quality of reports using PowerPoints - Ability to work independently while maintaining strong teamwork and collaboration. - Proactive attitude with the ability to propose improvements and optimize existing processes. - Good organisational skills, especially when managing multiple projects simultaneously.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2025-9283 - Azure DevOps Support Expert

Mon, 27 Apr 2026 10:44:20 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

- Design, deploy and maintain robust CI/CD pipelines on Azure DevOps. - Collaborate with development teams to automate deployments and ensure continuous integration of applications. - Ensure management of test, pre-production and production environments. Implement versioning and dependency management strategies. - Optimize deployment processes to reduce time to production. - Monitor and resolve incidents related to deployment of pipelines. - Document CI/CD processes and best practices for internal teams. - Ensure the implementation of automated tests in CI/CD pipelines. - Participate in the evolution of the company's Devops platform. - expertise in configuring and administering CI/CD pipelines on Azure Devops, including the use of YAML and build agents; - Good command of Git, as well as good practices related to branch and version management; - Experience in integrating units, integration and functional tests into CI/CD pipelines with Selenium; - Proficiency in PowerShell, Bash or other scripts to automate repetitive tasks; - Good knowledge of tools such as Terraform, Ansible, Azure ARM templates or Bicep for infrastructure management on Azure; - Experience with Docker and Kubernetes for deploying applications in containerized environments; - Knowledge of monitoring and logging tools (Azure Monitor, Application Insights, Datadog and/or Centreon, etc,) to ensure the performance and stability of pipelines; - Knowledge Of security practices in a CI/CD pipeline, including secrets management (Azure Key Vault) and deployment auditing; - Knowledge of agile methodologies and experience in a Devops or Scrum environment; - Experience with other CI/CD tools like Sonarqube/Sonarcloud, Jenkins, GitLab Cl, or CircleCl; - An Azure DevOps Certification (Microsoft Certified: Azure DevOps Engineer Expert) or equivalent would be an asset; - Knowledge Of Continuous Testing, Continuous Monitoring and Continuous Delivery practices: - Experience in multi-cloud or hybrid-cloud environments; BEHAVORIAL SKILLS REQUIRED: - With good interpersonal skills, you can analyze and diagnose the complex problems you face with concentration, speed and rigor; - You have a Sense Of adaptation and technical curiosity because technological developments are rapid and must be assimilated to be able to optimize what already exists; - You are proactive and have good listening skills and a keen sense of service. - Creative and autonomous in action, you combine involvement and tenacity and a good ability to Work in a team and departments; - Your organizational skills allow you to deal with critical and complex situations.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Bilingue
Langue / Niveau :
KINYARWANDA : Bilingue

2025-9287 - Digital Transformation Project Leader

Mon, 27 Apr 2026 10:43:22 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW: Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Building on this success, a second Innovation Center will soon open in Kigali, aiming to become a hub for open innovation in East Africa, stimulating creativity, accelerating projects and strengthening regional synergies. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES: The Digital Transformation Project Leader is responsible for leading digital transformation initiatives across the organization. This role focuses on supporting the Group's business units by providing them with agile and innovative digital solutions (web and mobile apps, cloud & RPA automation, chatbots & generative AI, data visualization reports, etc.) We are seeking a passionate and self-taught junior project leader to join a rapidly growing team for this position that encompasses several key responsibilities essential for successfully delivering digital projects within the AGL Group. It primarily involves supporting internal clients throughout the entire lifecycle from initial needs assessment to solution deployment. This includes project scoping, development & testing (UAT) follow-up, and production rollout. Requirements Gathering and Analysis: - Collaborate closely with internal clients to understand and formalize their needs. - Translate business requirements into clear functional and technical specifications. Project Management: - Plan and manage projects end-to-end, ensuring deadlines, budgets, and quality standards are met. - Coordinate effectively with all project stakeholders. Product Ownership: - Define and prioritize the product backlog based on user needs and business objectives. - Ensure developed solutions meet internal client expectations and align with the Group's digital strategy. Team Coordination and Agile Facilitation: - Lead agile ceremonies such as sprint planning, daily stand-ups, and project retrospectives. - Support developers on a daily basis to ensure progress and maintain development quality. Quality Assurance: - Oversee testing and user acceptance phases to ensure delivered solutions meet specifications. - Implement performance and quality indicators to monitor the effectiveness of deployed solutions.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Bilingue

2026-9489 - BI Reporting Expert

Mon, 27 Apr 2026 10:42:30 Z

Fonction : SYSTEMES D'INFORMATION/DEVELOPPEMENT SOLUTION
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW: Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join ASCENS KIGALI and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES Mission: Delivering high-quality business intelligence solutions through the development of Power BI semantic models and reports. A core aspect of the role is to guarantee the performance and efficiency of SQL queries powering these reports. The role also includes supporting and empowering users in creating their own reports and making effective use of available data models. Key Responsibilities - Power BI (including SSRS) technical developer - Power BI Data Steward - User support EDUCATION & EXPERIENCE REQUIRED - Education: Bachelor's degree in computer science, Engineering, Data, or a related field. - Overall Experience: 2 to 3 years of professional experience in Data environment (analyst, development, etc.). TECHNICAL SKILLS REQUIRED: - Databases: mastery of relational databases (SQL) - Power BI: Power Query, semantic model, reporting, API integration - Data modeling: Star schema, Fact/Dimension - Curious about operational and administrative business of a Terminal - PowerShell script for extraction and quick automatization - Architecture: Good understanding of all the Data tools in Microsoft environment - DevOps: knowledge of Azure DevOps (Git, Pipelines, Boards) BEHAVORIAL SKILLS REQUIRED - Adaptability: Ability to learn new languages, frameworks, and technologies quickly. - Analytical Thinking: Strong problem-solving skills with a keen attention to detail. - Communication: Excellent ability to work within a team and communicate technical concepts effectively. - Autonomy: Capable of working independently with rigor and self-discipline. - Project Management: Ability to manage multiple tasks or projects simultaneously. ADDITIONAL NOTES : - The role is based at the Kigali Shared Service Center (KSSC). - Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required. - Flexibility to support critical operations outside standard working hours when necessary (rare but possible). - English and French are required.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9807 - Juriste Junior H/F

Tue, 21 Apr 2026 16:31:23 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DOUANES JURIDIQUE, FISCALITE & ASSURANCES
Type de contrat : STAGE
Description du poste :
- Assurer le suivi des dossiers de sinistres ; · Assurer le suivi des reporting du service juridique ; · Assurer la mise à jour du fichier des contrats ; · Participer à l'élaboration et au suivi des procédures internes relatives au traitement des contentieux ; · Mettre à jour les tableaux de bord permettant un suivi de son activité ou une restitution auprès de sa hiérarchie ; · Participer à la rédaction des actes juridiques ; · Renseigner sur les procédures de mise en demeure, d'assignation en justice, de conciliation adaptée à la résolution de litiges ; · Participation au suivi des dossiers de contentieux, ainsi qu'en matière d'assurance ; · Participation au suivi des litiges avec les tiers (clients, fournisseurs, salariés…) ; · Participation à la constitution des dossiers de plaidoiries (recueil de pièces, consultation de la jurisprudence, transmission des conclusions, remise du dossier au juge…) ; · Assurer une veille juridique dans le cadre de l'exécution du contrat de concession ; · Participer au suivi des contrats d'assurances et leurs validités ; · Effectuer toutes autres tâches confiées par le Responsable Juridique & Contentieux.

· Avoir un Diplôme d'enseignement supérieur BAC+3/4 en Droit · Expérience dans le poste de 02 ans en entreprise ou en Cabinet juridique · Expérience acquise et avérée de 02 ans dans le suivi des dossiers de sinistres, le suivi des contrats d'assurances, ainsi que la rédaction et le suivi des contrats ; · Bonne connaissance de la législation camerounaise ; · Confidentialité et discrétion, · Faire montre d'une très grande intégrité, · Excellentes capacités d'organisation et de planification, · Capacité à communiquer efficacement, · Capacité à travailler sous pression, · Connaissances soutenues des meilleures pratiques de communication efficace ; · Excellentes capacités rédactionnelles ; · Forte capacité d'adaptation et d'apprentissage, · Afficher une forte adhésion et respect aux valeurs de KCT, · Agir en tant que référence dans l'application du règlement intérieur et des procédures internes.
Niveau d'études min. requis : Licence ou équivalent

2026-9806 - EXPERT SOLUTION BI H/F

Tue, 21 Apr 2026 14:25:48 Z

Fonction : SYSTEMES D'INFORMATION/EXPERTISE SOLUTION
Type de contrat : CDI
Description du poste :
En tant qu'Expert Solutions BI, vous concevez et déployez des solutions Power BI performantes, optimisez les requêtes SQL garantissant la fiabilité des rapports, et accompagnez les utilisateurs vers une utilisation autonome et efficace des modèles de données. Responsabilités principales: - Développer et maintenir des solutions techniques Power BI (Incluant SSRS) ; - Assurer le rôle de Data Steward Power BI en garantissant la qualité, la gouvernance et la cohérence des modèles et des données ; - Fournir le support aux utilisateurs et les accompagner dans la prise en main des outils Power BI et la création de leurs rapports ; - Optimiser les requêtes SQL afin de garantir la performance des rapports.

-Avoir une formation supérieure Bac+4/5 en Informatique, Ingénierie, Data ou dans un domaine connexe ; -Avoir 2 à 3 ans d'expérience professionnelle dans un environnement Data (analyste, développement, etc.) ; -Bonne maîtrise des bases de données relationnelles (SQL) ; -Bonne maitrise de Power Query, modèle sémantique, reporting, intégration API ; -Bonne maitrise de la modélisation des données (schéma en étoile, tables de faits et de dimensions) ; -Bonne compréhension des Scripts PowerShell pour l'extraction et l'automatisation rapide ; -Bonne compréhension de l'ensemble des outils Data dans l'environnement Microsoft ; -Bonne connaissance d'Azure DevOps (Git, Pipelines, Boards); -Curiosité pour les métiers opérationnels et administratifs d'un Terminal ; -Capacité à apprendre rapidement de nouveaux langages, frameworks et technologies ; -Solides compétences en résolution de problèmes et grande attention aux détails ; -Excellente aptitude au travail en équipe et à la vulgarisation de concepts techniques ; -Capacité à travailler de manière indépendante avec rigueur et autodiscipline ; -Capacité à gérer plusieurs tâches ou projets simultanément ; -La maîtrise de l'anglais et du français est requise ; -Une flexibilité pour soutenir des opérations critiques en dehors des horaires habituels peut être nécessaire (rare mais possible).
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Professionnel

2026-9733 - Chargé (e) des Contrats H/F

Wed, 08 Apr 2026 12:41:24 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DROIT DES CONTRATS
Type de contrat : CDI
Description du poste :
• S'assurer de la conformité et la légalité des contrats avant leur signature, y inclus rédaction ou commentaires sur projets de contrats. • S'assurer que la rédaction des contrats respecte les priorités de l'entreprise, les objectifs et le résultat des négociations entre les parties ; • Orienter sur les meilleures options, éliminer les risques ; • S'assurer du bon respect des obligations par les parties • Formaliser les réclamations éventuelles à la partie adverse selon les mécanismes prévus au contrat ou au droit commun si non spécifiés • Préparer les renégociations à échéance • Assuré une revue mensuelle et un reporting de l'ensemble des contrats • En cas de contentieux : piloter la démarche contentieuse en coordination avec la hiérarchie, • En fin de contrat : • S'assurer de la bonne extinction des obligations contractuelles mutuelles, • Cataloguer et conserver la documentation appropriée • Assister la hiérarchie dans la gestion de la Convention de Concession portuaire avec le PAC et notamment (Relation juridique, respect du niveau d'engagement, gestion des courriers…) • Assister dans la préparation et tenu des Comités de suivi : • Assister au besoin dans tous les autres sujets relatifs à la Gestion de la Convention de Concession • Assister la hiérarchie dans la gestion de la Convention de Concession portuaire avec le PAC et notamment (Relation juridique, respect du niveau d'engagement, gestion des courriers…) • Assister dans la préparation et tenu des Comités de suivi : • Assister au besoin dans tous les autres sujets relatifs à la Gestion de la Convention de Concession

• Bac+4 en Droit des Affaires, Droit Privé • Minimum 4 ans d'expérience dans le domaine juridique (Gestion des contrats / Contentieux) • Maîtrise des outils informatiques, • Maîtrise du droit des affaires national et OHADA • Maîtrise des mécanismes d'application • La maîtrise de l'anglais professionnel et des contrats type FIDIC serait un plus. • Capacité d'analyse, d'écoute, de synthèse, rédactionnelle, gestion des priorités, travail en équipe, maîtrise de soi
Niveau d'études min. requis : Master ou equivalent

2026-9723 - CHARGE DE DEPLOIEMENT SOLUTION FINANCE ESKER H/F

Fri, 03 Apr 2026 09:50:35 Z

Fonction : SYSTEMES D'INFORMATION/DEPLOIEMENT
Type de contrat : CDI
Description du poste :
Sous la conduite du Responsable de Déploiement, vous intervenez sur le déploiement et le support des solutions financières (SAP S/4HANA, ESKER et applications Finance), en contribuant à la définition des besoins, à l'accompagnement des utilisateurs, à la résolution des incidents et à l'amélioration continue des outils. Vos principales attributions : • Déploiement - Aider à la définition des besoins en collaboration avec les clients internes de la Direction Financière ; - Suivre et réaliser des développements & paramétrages avec les intervenants internes et externes ; - Accompagner les équipes fonctionnelles au déploiement de la solution de dématérialisation des Achats (Opérationnels, Frais généraux, immobilisations) ESKER et des autres applications Finance (Finance Comptabilité, gestion des investissements et notes de frais) ; - Participer aux mises à jour et montées de version de l'applicatif ESKER et des autres applications Finance (Finance Comptabilité, gestion des investissements et notes de frais) ; - Animer les formations utilisateurs (initiation et renforcement des équipes) ; - Assurer le maintien en condition opérationnelle. • Support - Analyser et qualifier les demandes de support des utilisateurs : requête, incident, ou problème ; - Résoudre et suivre les problèmes et incidents qui vous sont escaladés ; - Apporter à l'utilisateur final une aide en matière d'utilisation de la solution, en période de déploiement ou en régime de croisière, et contribuer à la résolution de toute difficulté que celui-ci rencontre ; - Répercuter les dysfonctionnements non traités et les améliorations fonctionnelles souhaitées.

- Formation Bac+4/5 en informatique de gestion ou en Comptabilité / Gestion ; - Au moins 5 ans d'expérience en support, solution, formation sur les solutions de dématérialisation ; - Expérience en tant que chargé de support ou de déploiement ; - Connaissance des applications de digitalisation (OCR, workflow,…) ; - Une bonne expérience et connaissance comptable serait en plus ; - Maîtrise outils bureautique Word/Excel/PowerPoint - Connaissances des processus IT, est un plus ; - Appétence pour les technologies émergentes, data, IA ou automatisation. • Compétences comportementales : - Autonomie et Organisation personnelle. - Curiosité et initiative. - Sens du contact et de la communication, bonne expression Orale et Ecrite. - Capacité d'analyse et de synthèse.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Professionnel