Export RSS des offres - Seulement les offres à la une : Non / Métier : ASSISTANAT, GENERAL MANAGEMENT, RAIL, RESSOURCES HUMAINES

2026-10067 - WAREHOUSE TEAM LEAD M/F

Thu, 02 Jul 2026 09:10:49 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDD
Description du poste :
• Supervising WMS/ODS Data clerks, material transporters, palletizing warehousemen and MHE operators at ODS/Palletizing. • Supporting the factory by following BAT's Standard Operating Procedures (SOPs) to ensure proper material issuance. • Supporting the production team by ensuring that FG has been correctly received and posted while adhering to BAT's SOPs. • Hourly interval visits to the factory modules to check Kanban reorder levels and inclusion of Kanban material levels, production schedule and any other important information in the 3-hour SICs. • Ensure that verification of materials outgoing to SMD/PMD and recording on the checker's book with the necessary requirements has been done. • Ensure that materials at the Factory Kanbans do not exceed the required Kanban levels and that materials delivered are for the specific module. • Act as liaison between WMS/Palletizing departments and Production (SMD and PMD) teams. • Ensure data clerks accurately manage inventory through stock checks, audits, and cycle counts following company procedures. • Provide timely and accurate daily reports, such as cycle counts, production reports, and others, to maintain proper internal reporting and track materials movements. • Participate in mid and end-month stock taking activities. • Communicate effectively and efficiently with factory and warehouse personnel to ensure accurate data capture and timely resolution of issues. • Monitor performance and ensure operations are being done safely. • Ensuring that ODS housekeeping is always on point following the 5S technique. • Ensure daily Pulsar observation is done. • Conduct daily toolbox meetings to communicate goals, objectives, and performance expectations and that sign offs for the same are done. Documentation: • Ensure that detailed records of all documentation books at ODS have been done with real-time accuracy. Other: • Proactively carry out all delegated tasks from the Warehouse Supervisor

2 years' experience in supply chain or a related field Qualifications • Tertiary education in logistics, supply chain or a related field. • SAP/EXCEL is required. • Training in MS Office suite and other industry related courses would be an advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-9830 - HR Social Control & Reporting Specialist KSSC

Tue, 30 Jun 2026 09:35:43 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The HR Social Control & Reporting Specialist is responsible for ensuring the quality, reliability, and consistency of HR data across the various systems and entities within the Group. The role plays a key part in consolidating workforce data, producing HR reports and dashboards, and monitoring the billing processes related to employee benefits (healthcare, insurance, retirement). The position also actively contributes to processing automation and the continuous improvement of reporting tools and methodologies within the shared service center. KEY RESPONSIBILITIES 1. HR Data Quality & Governance • Ensure the quality, completeness, and consistency of HR data across all systems used by different countries (A ‘Community, Enablon, SESAME). • Define and align with local HR teams on data standards, management rules, and expected quality levels. • Implement regular data reliability checks and monitor data discrepancies. • Act as the HR data reference point for entities and internal stakeholders. 2. Workforce Data Consolidation • Centralize and consolidate all HR and workforce data from various Group entities. • Produce consolidated social/workforce reports on a monthly, quarterly, and annual basis. • Analyse key HR indicators (headcount, employee movements, absenteeism, Labor costs, benefits, etc.). • Provide reliable insights and metrics to support HR and management decision-making. 3. Reporting & Dashboards • Design, produce, and maintain standard and ad hoc HR reports for various HR processes within the AGL Group. • Develop dashboards and KPIs using: o Advanced Excel o Power BI • Ensure clarity, reliability, and automation of reporting wherever possible. • Address reporting needs from Group HR, Finance teams, and local HR teams. 4. Employee Benefits Control & Billing • Review and validate billing processes related to: o healthcare coverage, o insurance/protection schemes, o pension/retirement plans. • Reconcile invoices with HR data and existing contracts. • Identify discrepancies, analyse root causes, and coordinate corrections with relevant teams and providers. 5. Continuous Improvement & Automation • Contribute to the standardization and optimization of HR social control and reporting processes within the SSC. • Participate in data consolidation and process automation projects. • Develop solutions to improve productivity and reporting reliability (Power BI, Excel automation, data flows). • Proactively suggest improvements to tools, processes, and controls. 6. Stakeholder Coordination & Support • Work closely with local HR teams, Finance, and external providers. • Support and train users on reporting tools and HR data interpretation. • Participate in HR transformation projects (tools, reporting, data).

Technical Skills • Strong experience in social control, HR reporting, or HR data analysis • Advanced Excel expertise (Power Query, pivot tables, complex formulas) • Strong proficiency in Power BI (data modelling, DAX, dashboards) • Good understanding of HR processes and employee benefits • Experience in data consolidation and process automation is highly valued Behavioural Skills • Strong analytical mindset and attention to detail • High level of accuracy, reliability, and confidentiality • Ability to work in an international, multi-country environment • Autonomous, well-organized, and results-oriented • Strong interpersonal skills and ability to work cross-functionally Education & Experience • Master's degree (Bac +5) in Human Resources, Finance, Controlling, Data Analytics, or equivalent • Minimum 3 to 5 years of experience in a similar role • Experience in a Shared Services Centre (SSC) or international environment is a plus Languages • Fluent English required • Proficiency in French and/or other languages is a plus
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9792 - Head of HRIS Service Center KSSC

Tue, 30 Jun 2026 09:27:19 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
To Manage the operational, functional, and technical supervision of HRIS support. Lead level 1 and 2 support teams, ensure the stability, performance, and scalability of the HRIS system, and guarantee a high level of service to HR and operational users. While ensuring strategic coordination between IT, HR, and vendors, ensure consistency between HR/Payroll processes, the HRIS solution, and the Group's HR digital strategy. HRIS Service Center Management Key Responsibilities • Define the HRIS support strategy, service objectives, and key performance indicators (SLAs, resolution rate, user satisfaction, etc.) • Supervise and coordinate level 1 and 2 teams, organized by functional domains (Core HR, Talent, Payroll, Data, Integrations…) • Develop the service operating model: procedures, tracking tools, prioritization, and escalation organization • Ensure a consistent level of service across all group entities Team Management and Skills Development • Manage, lead, and develop the skills of support teams (technicians, consultants, administrators…) • Promote a culture of internal customer service, operational excellence, and collaboration between support levels • Identify recruitment, training, and HRIS certification needs • Organize cross-functional collaboration between support, projects, and ongoing maintenance Functional and Technical Supervision of the HRIS • Ensure with the vendor the availability and reliability of the HRIS system and its modules • Manage complex escalations (critical incidents, cross-functional issues) • Oversee access security, role management, and GDPR compliance • Coordinate functional or technical updates with vendors and IT Continuous Improvement and Innovation • Identify incident trends and lead continuous improvement plans for the system in coordination with the vendor • Develop the knowledge base and self-service tools to reduce support workload • Propose optimization opportunities for HR processes through the use of the HRIS • Contribute to the HRIS evolution roadmap in collaboration with project teams and HR leadership The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Governance, Reporting, and External Relations • Ensure regular reporting to the HR and IT executive committee on Service Center performance • Manage relationships with vendors, integrators, and external partners • Participate in defining the overall HRIS governance (roadmap, budgets, priorities) • Manage the HRIS Service Center budget

KEY REQUIREMENTS Minimum of 8 to 10 years of experience in HRIS project management or operations Including at least 3 to 5 years in a support team management role Proficiency in one or more HRIS systems (HR Access, Workday, SAP SuccessFactors, Oracle HCM, Talentsoft, etc.) Proven experience managing a Service Center or HRIS center of expertise Experience working in a multi-site and multi-country environment Strong and continuous focus on customer satisfaction KEY SKILLS Strategic vision in HRIS and HR/Payroll processes Strong understanding of the HRIS ecosystem In-depth knowledge of HR/Payroll functions Strong understanding of integration and system update challenges Proven experience in HRIS project management, including T&A (Time & Attendance) Mastery of support performance indicators (SLAs, resolution rate, backlog tracking) Ability to manage outsourcing service contracts and application maintenance (TMA) contracts Ability to audit an organization and challenge change requests Cross-functional management and organizational agility Strong change management skills and user support capabilities Excellent communication with Group support functions and local/regional management Excellent verbal and written communication skills Strong proficiency in office tools (PowerPoint, Word, Excel) KEY COMPETENCIES Collaborative leadership and empathy Strong customer and results orientation Strong analytical skills Ability to prioritize and manage stress effectively Interest in optimization and simplification Tenacity Proactivity Ability to propose solutions and improvements Strong sense of customer service and attention to detail Strong organizational skills and rigor Adaptability Analytical and synthesis mindset
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9855 - Recruitment Officer M/F

Tue, 30 Jun 2026 09:25:53 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The role reports to the Recruitment Manager. Key responsibilities As a Recruiter, you will contribute to the full recruitment cycle, ensuring a smooth, professional, and efficient candidate experience. You will focus on reliable execution, structured candidate assessment, and accurate data management, while applying defined recruitment processes and service standards. This role is ideal for a recruiter who enjoys operational excellence, working in a structured environment, and contributing to large scale recruitment activities with international exposure. Job Description • You execute recruitment activities throughout the full recruitment cycle, from application management to selection support, in line with validated job requirements and recruitment guidelines. • You perform CV screening for all profiles, using predefined selection criteria, and prepare clear, structured screening summaries. • You conduct prequalification calls to assess candidate motivation, skills alignment, availability, and mobility, and document outcomes accurately in the ATS. • You manage candidate records throughout the recruitment process, ensuring timely follow up, accurate status updates, and professional communication with candidates. • You support end to end recruitment execution when required, including interview scheduling, coordination with stakeholders, and process tracking within agreed timelines. • You ensure the accuracy and consistency of recruitment data and contribute to reliable recruitment reporting. • You apply recruitment processes consistently and escalate issues or risks when identified. • You support recruitment delivery for KSSC client entities, ensuring responsive, high-quality execution aligned with service standards and business needs. • You organize and deliver practical recruitment workshops for the recruiter community, sharing tools, methods, and best practices to improve execution quality and process consistency. • You design and facilitate professional development workshops, including ATS training sessions, strengthen recruiter capabilities, ensure consistent system usage, and promote best recruitment practices across The AGL Expertise Center.

KEY REQUIREMENTS • You hold a bachelor's or master's degree in human resources, Business Administration, or a related field. • You have at least 3 years of confirmed experience in recruitment operations, or talent acquisition support, with hands on experience in recruitment coordination. • You are comfortable working in an international environment and applying defined processes and standards. • Experience in an international or multi country context is a plus. • You are confident using an Applicant Tracking System (ATS), and you are meticulous. • You have strong organizational skills, clear professional communication, and a service oriented mindset. • You are fluent in English and French. Portuguese is a strong advantage.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9856 - Senior Recruitment Officer M/F

Tue, 30 Jun 2026 09:25:11 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The Senior Recruiter operates in close partnership with HQ Recruitment, contributing to the deployment of group standards. He/She ensures high quality recruitment delivery across multiple countries. The role reports to the Recruitment Manager. Key Responsibilities You will be responsible for overseeing and delivering support services provided by the AGL Expertise Center to HQ and/or AGL entities. You are a recruitment partner for HR and hiring managers across our entities. The role demands effective coordination with recruiters, hiring managers, and external partners. Role Description 1- FULL CYCLE RECRUITMENT PROCESS The role ensures providing an End-to-end recruitment services end to end when required and ensures effective use of assessment tools for key roles. - Delivers the full recruitment cycle, covering recruitment planning, candidate screening, interviews, assessments, coordination, and process follow-up in A'Career Recruitment (our internal ATS). - Assess and qualify candidates using structured interviews and standardized criteria to deliver comparable shortlists across countries. - Ensuring alignment with hiring objectives and advising stakeholders on candidate suitability 2- AGENCY DATABASE MANAGEMENT The senior Recruiter manage the agency database system - Create and maintain an up to date and structured list of approved recruitment agencies - Track agency submissions, candidate ownership, and recruitment status in line with agreed processes and SLAs. - Ensure accurate documentation and traceability of agency activity to support operational follow up and reporting 3- TALENT POOL MANAGEMENT The Senior Recruiter supervises talent pool for strategic and recurring roles - Ensure that unsolicited candidates are correctly assessed, categorized, and integrated into relevant talent pool - Ensure high data quality in recruitment systems by checking job postings, candidate status, and process consistency. - Act as a quality checkpoint, identify risks or deviations in recruitment processes, and propose corrective actions. - Contribute to recruitment advisory support by sharing best practices with HR and recruitment stakeholders. 4- CANDIDATE MANAGEMENT PROCESS The Senior Recruiter supervises the candidate management process in our internal ATS - Ensure alignment with hiring objectives and advising stakeholders on candidate suitability. - Ensure candidate screening is performed against predefined and validated selection criteria. - Review and validate shortlists before submission to hiring managers 5- ASSESMENT The Senior Recruiter oversees the administration and interpretation of the Personality Assessment (SOSIE 2nd Generation) - Ensure internal assessment analyses are recruitment oriented and aligned with role requirements

KEY REQUIREMENTS • You hold a master's degree or equivalent in Human Resources, Business Administration, or a related discipline. • You have a minimum of 7 years' experience in recruitment or talent acquisition, with strong exposure to international or multi-country environments. • Experience in shared services or centralized recruitment models is a strong advantage. • You are comfortable working with senior HR and business stakeholders and influencing recruitment outcomes through credibility and expertise. • You demonstrate solid expertise in recruitment processes, candidate assessment methodologies, and the use of recruitment or personality assessment tools. • You are fluent in English and French and Portuguese.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9618 - Agent Shipping & Tracking H/F

Tue, 23 Jun 2026 12:15:13 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDD
Description du poste :
• Collecter les supports de saisie listing, EIR, BLC, des rapports des mouvements conteneurs du terminal. • Saisir les mouvements de déchargement des conteneurs dans les systèmes armateur et d'agence. • Saisir les mouvements de chargement des conteneurs dans les systèmes armateur et d'agence. • Corriger les mouvements en erreur • Suivre la livraison des conteneurs pleins. • Suivre la mise à disposition des conteneurs vides pour empotage. • Suivre le retour des conteneurs vides et pleins exports • Suivre l'embarquement des conteneurs vides et pleins • Suivre le dépotage de certains conteneurs sur parcs. • Tenir une base de données correctes et à jour • Assurer de l'update des mouvements en temps réel • Suivre les conteneurs endommagés et remonter les données à COSCO. • Suivre la facturation et règlement des frais de réparation des containers. • Créer et assurer la gestion des dossiers “Opérations navires“ pour chaque navire depuis l'ouverture du dossier jusqu'à la collecte finale de tous les documents nécessaires au complet. • Entrer en contact et communiquer quotidiennement et à tout moment avec les parties : le commandant du navire, réceptionnaire, manutentionnaire et autorités, etc… avant l'arrivée, pendant et départ du navire. • Appliquer la politique qualité définie par la Direction Générale Africa Global Logistics Guinée. • Identifier et satisfaire les exigences du client. • Appliquer et respecter les règles, procédures et instructions de travail liées à son poste. • S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients et des résultats de l'entreprise. • Appliquer les décisions et recommandations du supérieur hiérarchique.

• Bac+3 en Transport Logistique/Commerce international • 1an minimum sur un poste similaire • Anglais courant nécessaire • Être réactif dynamique • Être capable de travailler sous pression. • Être Rigoureux, exemplaire, cohérent, intègre • Adopter une bonne conduite • Avoir un esprit d'équipe
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel

2026-9826 - Human Resources Manager-KBL site

Mon, 22 Jun 2026 07:32:44 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : CDI
Description du poste :
The role exists to provide HR and administrative support to the KBL Warehouse team and will be based in KBL Ruaraka.Salary-Over Ksh.100,000 gross amount . Specific deliverables of the role will be to:- 1. Resource for all vacant positions in the KBL Warehouse team 2. Ensure all HR procedures are followed – Recruitment, Induction , separation, disciplinary, Salary Inputs, training , Appraisals etc 3. Monitor Staff Leaves to ensure that staff proceed on leave as scheduled and the leave liability for the team is aligned to the KPI. 4. Induct new staff on AGL and Client policies, procedures and regulations 5. Coordinate with the outsourced labour provider to ensure that staffing requests are serviced in line with business needs 6. Allocate staff and equipment according to the planning schedule 7. Verify Subcontracted Labor invoices and rates of pay as per utilization and attendance records 8. Monitor staff attendance in and out in a summary sheet to support invoicing 9. Handle disciplinary issues at the KBL site 10. Oversee day to day running of the HR & Admin desk-filing, response to staff queries in time, timely renewal of required certificates e.t.c 11. Prepare periodic reports-casual staff utilization, leave, absence from work, turnover, discipline, training e.t.c for the KBL team 12. Attend toolbox and works council meetings, take minutes and ensure follow up of action points to closure. 13. Prepare stationery requests for the KBL team. 14. Prepare weekly meals list for all staff & verify the same weekly to support invoicing 15. Follow up on creation & approval of new employees email & system account details 16. Monitor HR provider KPI and conduct periodic and documented review. 17. Ensure compliance with statutory & Company rules and regulations. 18. Ensure adherence to health and safety standards, rules, government regulations, Company policies and procedures

1.Degree in Human Resource Management or equivelent. 2.Knowledge of Labour laws 3. Full Member of IHRM 4. CHRP certification is a MUST 5. Flexibility to work in a day or night shift 6. Six (6) years experience in a busy Supply Chain /FMCG environment
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10010 - STAGIAIRE FORMATION H/F

Thu, 18 Jun 2026 14:29:50 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : STAGE
Description du poste :
Assiste le responsable Formation dans l'accompagnement de ses tâches et missions : Back Office; Gestion administrative et Logistique. - Bonne maîtrise des outils bureautique (Excel et Word) - Organisation Logistique ; - Mise à jour tableaux ; - Classement et archivage ; - Rédaction des comptes rendus ; - Analyse des donées ; - Aisance relationnelle - Proactivité ; - Rigueur et sens de l'organisation ; - Dynamique ; Esprit d'analyse

Bac +3 ou Master 2 en Gestion administrative et RH
Niveau d'études min. requis : Licence ou équivalent

2026-9999 - STAFF CONTROLLER H/F

Tue, 16 Jun 2026 19:00:13 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : CDI
Description du poste :
• Sur la base de la commande des ressources J+1 émise par l'équipe planning, convoquer les équipes en respectant scrupuleusement le nombre par compétence demandée. • Procéder à l'appel en début du shift du personnel convoqué, et émettre un rapport sur le taux d'assiduité. • Assurer le remplacement des ressources manquantes. • Partager les effectifs commandés par shift, afin de préparer les besoins de la cantine. • Traiter et archiver tous les éléments liés aux justificatifs des absences autorisées ou de maladies. • Vérifier et Contrôler l'assiduité du personnel DEX quotidiennement via système Kelio : les absences, les repos médicaux et les congés annuels. • Organiser le repos des opérateurs pendant le shift et s'assurer du respect du temps alloué à chacun. • Assister le yard supervisor/controller pendant le shift, au cas où un employé ne se trouve pas à son poste de travail. • Assister le yard supervisor/controller pendant le shift change. • Sur la base de la commande des ressources J+1 émise par l'équipe planning, convoquer les équipes en respectant scrupuleusement le nombre par compétence demandée. • Procéder à l'appel en début du shift du personnel convoqué, et émettre un rapport sur le taux d'assiduité. • Assurer le remplacement des ressources manquantes. • Partager les effectifs commandés par shift, afin de préparer les besoins de la cantine. • Traiter et archiver tous les éléments liés aux justificatifs des absences autorisées ou de maladies. • Vérifier et Contrôler l'assiduité du personnel DEX quotidiennement via système Kelio : les absences, les repos médicaux et les congés annuels. • Organiser le repos des opérateurs pendant le shift et s'assurer du respect du temps alloué à chacun. • Assister le yard supervisor/controller pendant le shift, au cas où un employé ne se trouve pas à son poste de travail. • Assister le yard supervisor/controller pendant le shift change. • Traiter les requêtes envoyées par les responsables relatives aux demandes d'explication des employés. • Assurer le suivi des demandes d'explications émises, jusqu'à l'application de la sanction définitive. • Assurer le suivi des congés du personnel. • Travailler en étroite collaboration avec les RH en assurant le partage de toutes les informations relevant de leur ressort. • Planifier et assurer le suivi des visites médicales du personnel DEX. • S'assurer du fonctionnement des shuttles bus pendant le shift. • Suivre la délivrance des fiches d'autorisation de conduire. • Mettre à jour les cahiers de formations individuels. • Assurer toute autre tâche demandée par la hiérarchie.

• Avoir un Diplôme d'enseignement supérieur (BAC+4/5) en Informatique / Statistiques / comptabilité et finance/ Datascientist ou tout autre diplôme équivalent • Expérience dans la gestion du personnel : 2 ans minimum • Expérience avérée en traitement et analyse des données complexes d'au moins 1 an • Expérience Professionnelle cumulée 5 ans minimum • Bonne maitrise de MS Office (Word, Powerpoint, Outlook) et parfaite maitrise de Excel • Très bonne maitrise de Power BI • Maitrise des outils d'analyse de données et des bases de données • Très bonne maitrise de MS Office (Word, Excel, Powerpoint, Outlook) • Excellentes capacités d'organisation et de planification • Capacité à communiquer efficacement • Capacité à travailler sous pression • Forte capacité d'adaptation et d'apprentissage • Faire montre d'une bonne intégrité • Confidentialité et discrétion
Niveau d'études min. requis : Licence ou équivalent

2026-9661 - ASSISTANT SENIOR RECRUTEMENT H/F

Tue, 16 Jun 2026 15:41:00 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : CDD
Description du poste :
• Assurer la gestion opérationnelle et administrative des activités de recrutement ; • Coordonner l'ensemble du processus d'acquisition de talents, veiller à la qualité de l'expérience candidat et accompagner les managers dans leurs besoins de recrutement ; • Son rôle est clé dans l'optimisation des délais, la conformité des pratiques et l'amélioration continue des processus RH ; • Recueillir et formaliser les besoins en recrutement auprès des managers ; • Rédiger et faire publier les offres d'emploi via les canaux internes et externes ; • Effectuer le tri des candidatures et présélectionner les profils pertinents ; • Planifier les entretiens avec les managers et suivre les retours ; • Participer à l'évaluation des candidats selon les compétences techniques et comportementales ; • Assurer le suivi des candidatures et gérer les retours aux candidats ; • Mettre à jour les tableaux de bord de suivi des recrutements (KPI, délais, coûts…) ; • Préparer les dossiers administratifs liés aux embauches ; • Garantir la conformité des dossiers candidats ; • Participer à l'organisation d'événements RH : forums, sessions d'intégration, journées carrières ; • Assurer une interface efficace entre candidats, managers et équipe RH ; • Participer à l'intégration des nouveaux collaborateurs ; • Réaliser des analyses ponctuelles liées aux effectifs et prévisions de recrutement.

• Être de nationalité congolaise ; • Bac+3 en Ressources Humaines, Gestion ou équivalent ; • Justifier d'une expérience dans une entreprise multisites ou dans un environnement international est un atout ;
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Professionnel
Langue / Niveau :
ANGLAIS : Bilingue

2026-9981 - Human Resource Officer M/F

Sat, 13 Jun 2026 08:15:26 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : CDD
Description du poste :
Zalawi Haulage Limited is seeking an experienced and reliable Human Resource Officer to join our dynamic team. The successful candidate will be responsible for providing support to Management in employee relations, recruitment, employee management and the enforcing of HR policies and procedures. In addition, the successful candidate will Support the development and implementation of HR initiatives and systems. Providing counselling on policies and procedures.

Responsibilities General • Support the development and implementation of HR initiatives and systems to meet departmental objectives. • Supporting the HRBPs on key meetings as designated by the HR Manager. • Assist in recruitment and onboarding process for new hires. (Setting of interviews and conducting inductions for new hires). • Maintain a weekly tracker of all outstanding issues in respective departments and ensure the closure of action points with HRBPs. • Maintain active and inactive employee records. • Assist HRBPs in the management of disciplinary and driver grievance issues. • Participate in promotion and probation assessments to evaluate quality of hire. • Issuing all contract renewals for drivers and depot employees. • Filing of general correspondences and documentation relating to HR. • Assist in conducting of exit interviews and deactivating inactive employees from all Zalawi group communication systems i.e. WhatsApp group. • Maintain a register of current HR matters and compile monthly disciplinary statistics and outcomes. • Maintain GFE and GLA schedules • Assist on Operations team matters that involve HR (Sickness, leave, absentia) - Shared task • Ensure that all probationary reviews take place in line with employment laws and regulations • Preparing the forecast for contract renewals and new recruits for HR Manager check and Director's validation. • Maintain up-to-date records of all employees including personal details, job roles, and employment history. • Ensure all documentation is stored securely and in compliance with data protection regulations. • Organize physical and digital employee files systematically • Regularly audit files to ensure they are complete and up-to-date. Reporting and Housekeeping • Maintain up-to-date records of all employees including personal details, job roles, and employment history. • Ensure all documentation is stored securely and in compliance with data protection regulations. • Organize physical and digital employee files systematically. • Regularly audit files to ensure they are complete and up-to-date. Application Requirements • Full Grade 12 school certificate • Bachelor's degree in human resource management or its equivalent. • Good communication and interpersonal skills • 3 years experience in a similar environment
Niveau d'études min. requis : Licence ou équivalent

2026-9971 - Driver – Code 10 M/F

Thu, 11 Jun 2026 05:28:37 Z

Fonction : RAIL/EXPLOITATION / TRANSPORT
Type de contrat : CDI
Description du poste :
Job Purpose - (Shosholoza Rail Operations) • Safely operate vehicles to transport passengers, goods, or materials to specified locations on time, following traffic laws and company policies • Plan and follow the most efficient routes using navigation systems, considering road and traffic conditions • Load and unload goods or assist passengers with luggage, ensuring safe handling and secure storage • Perform regular vehicle inspections, maintenance, and cleaning, reporting any issues promptly • Maintain accurate records of mileage, fuel consumption, deliveries, and vehicle maintenance • Provide professional and courteous service to the company and clients, ensuring a positive experience and keeping the company's best interests in mind • Adhere to safety protocols, emergency procedures, and company guidelines • Collaborate with logistics or transportation teams to optimize schedules and routes • Reporting incidents to the supervisor/manager. • Any other task requested by direct supervisor/manger be completed.

Minimum Education and Experience Requirements: • Good command of the English language • Valid driver's license with PRDP and a clean driving record with no major traffic violations • Physical stamina and ability to load objects when required • Knowledge of local roads, traffic patterns, and navigation tools • Strong organizational, time management, and interpersonal skills • Punctual, reliable, and able to work flexible hours, including nights, weekends, and holidays • Above 35 years of age with at least 8 years' experience in professional driving
Niveau d'études min. requis : BAC

2026-9960 - Payroll Officer - SAREG M/F

Fri, 05 Jun 2026 11:47:13 Z

Fonction : RESSOURCES HUMAINES/COMPENSATION & BENEFITS
Type de contrat : CDI
Description du poste :
Job Purpose: The Payroll Officer is responsible for the accurate, compliant, and timeous end-to-end processing and administration of payroll across the Southern Africa region. The role is accountable for maintaining payroll integrity, statutory compliance, employee self-service (ESS) administration, leave management, reporting, reconciliations, and payroll-related system maintenance within Sage 300 People. The incumbent will serve as a key support function to HR Business Partners and business stakeholders by providing professional payroll support, resolving payroll-related queries, ensuring legislative compliance, and continuously identifying opportunities to improve payroll efficiency, accuracy, and internal controls. Key Responsibilities and Accountabilities: Payroll Administration and Processing • Execute full end-to-end payroll processing functions, including payroll capturing, imports, reconciliations, reporting, general ledger imports, and payroll validation controls. • Ensure accurate and timeous payroll processing in accordance with company policies, payroll calendars, statutory requirements, and applicable labour legislation. • Process and verify Net salary payments, ensuring all bank discrepancies and queries are resolved within agreed timelines. • Prepare and process payroll journals, general ledger reconciliations, and month-end payroll schedules. • Maintain accurate payroll records and ensure all supporting documentation is appropriately filed and readily accessible. • Ensure all employee movements, amendments, and new appointments are supported by fully approved SESAME documentation prior to payroll implementation. • Administer expatriate, local-plus, and regional payroll benefits and allowances where applicable. • Support payroll processing across multiple Southern African countries and provide operational flexibility to rotate into different country payrolls as required. Statutory Compliance and Reporting: • Ensure country compliance with applicable payroll legislation, statutory requirements, and internal governance standards. • Prepare, reconcile, and submit statutory returns accurately and within prescribed deadlines, including but not limited to: o EMP201 submissions o EMP501 reconciliations o UIF, SDL, PAYE, and COIDA requirements • Facilitate annual statutory reporting obligations where applicable. • Load and maintain employee information on relevant statutory online portals where required. • Maintain accurate audit schedules and provide monthly year-to-date payroll reports and supporting documentation for audit purposes. • Ensure proof of payment for all salary and statutory payments is obtained, validated, and saved in accordance with company controls and audit requirements.

Key Responsibilities and Accountabilities: Leave Administration and ESS Management • Administer and maintain employee leave profiles in accordance with approved leave policies and procedures. • Manage and maintain Employee Self-Service (ESS) profiles, access rights Systems, Controls, and Process Improvement • Maintain payroll structures, reporting lines, and position management on Sage 300 People in collaboration with HR and relevant stakeholders. • Continuously identify opportunities for payroll process improvements, automation, enhanced controls, and operational efficiencies. • Maintain and update Payroll Standard Operating Procedures (SOPs) in real time to ensure process accuracy and business continuity. • Ensure SharePoint access registers and payroll filing structures are accurately maintained and updated. • Ensure training guides and process documentation for complex payroll functions are created, maintained, and securely stored for contingency and business continuity purposes. Collaboration, Training, and Support • Communicate payroll deadlines and requirements to HR Business Partners and country stakeholders on a monthly basis. • Provide professional payroll support and guidance to HR management regarding earnings, deductions and contributions. • Ensure designated payroll successors (“Payroll Buddies”) are adequately cross trained to support operational continuity. • Participate in knowledge-sharing initiatives and provide internal payroll training where required. • Attend and complete all mandatory compliance and training requirements within prescribed timeframes. • Support ad hoc payroll, audit, HR, and finance-related projects and requests as required by the business. Minimum Qualifications and Experience: • Matric / Grade 12 (Compulsory). • Minimum of 5 years' payroll experience within a complex, high-volume payroll environment. • Minimum of 3 years' practical experience on Sage 300 People and ESS. • Advanced proficiency in: o Microsoft Excel o Microsoft Word o NBCRFLI Bargaining Council / Transnet Bargaining Council • Knowledge and exposure to payroll administration, legislation within African countries will be advantageous. Key Competencies and Skills: • Exceptional attention to detail and high levels of accuracy. • Strong analytical, numerical, and problem-solving capability. • Excellent organisational and administrative skills. • Ability to manage multiple priorities and meet strict deadlines in a high-pressure environment. • Strong interpersonal, communication, and stakeholder engagement skills. • High degree of integrity, professionalism, confidentiality, and discretion. • Proactive and solutions-driven approach to payroll process improvement and optimisation.
Niveau d'études min. requis : Licence ou équivalent

2026-9793 - HRIS Helpdesk Specialist KSSC

Tue, 02 Jun 2026 15:20:54 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
Main Responsibilities: • Respond to user requests (internal “service care” tickets, phone calls in case of urgency) from HR 4YOU users (employees, managers, HR/Payroll functions) regarding simple functional queries • Diagnose and resolve Level 1 incidents (e.g., login issues, password resets, portal navigation problems) • Provide explanations and guidelines on the daily use of HR 4YOU (e.g., payslip consultation, leave requests, updating personal information, certificate requests, login procedures, etc.) • Record and document all requests and incidents in the internal ticketing system (Level 1), as well as for escalation (Level 2) • Perform initial qualification of requests requiring higher-level intervention • Contribute to updating the user support knowledge base • Participate in continuous improvement of the user experience through feedback collection • Contribute to technological monitoring (IT/HRIS watch) • Produce Level 1 KPIs • Identify and report data inconsistencies or anomalies • … • The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role Position Dimensions This role requires initial experience in payroll and HR administration (HR admin), post-payroll processes, and related tools (HRIS, time and attendance systems, and digitalization tools), as well as initial experience in a support function within an HRIS unit or HRIS service, along with a strong and continuous focus on customer satisfaction.

Key Requirements •A minimum of 4 years in Payroll / HR Administration (HR admin), including payroll, post-payroll processes, HR administration, creation or maintenance of organizational charts, and self-service tools • Initial experience with at least one HR/Payroll/Time & Attendance system (SAP HCM, HR Access, Workday, SuccessFactors, Horoquartz, Kelio, etc.) • Initial experience participating in an HRIS project • Previous experience in a similar role would be an advantage • Excellent verbal communication skills and strong writing abilities • Good proficiency in office tools (PowerPoint, Word, Excel) Required Competencies • Strong autonomy while being able to report and provide updates • Ability to work in a team and within a network • Tenacity • Proactivity • Ability to propose ideas and improvements • Empathy • Strong customer service mindset and attention to detail • Strong organizational skills and rigor • Ability to prioritize tasks and organize work while considering operational constraints • Adaptability • Versatility
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9795 - HRIS Service Team Lead KSSC

Tue, 02 Jun 2026 14:55:05 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
Take ownership of more complex issues and change requests, and provide technical and functional expertise on the HRIS. The role requires senior-level skills, with in-depth system knowledge and advanced analytical capabilities. Key Responsibilities • Diagnose and resolve Level 2 functional incidents escalated by Level 1 support (e.g., calculation errors, workflow issues, specific access problems) • Analyze system enhancement or configuration needs expressed by HR departments or business units • Perform configuration, parameter setup, and testing of HRIS modules following system changes or projects (e.g., implementation of new HR processes, creation of new access profiles) • Participate in the integration of new functionalities or additional modules • Provide technical and functional support to HR teams and key users • Contribute to the drafting of functional specifications for developments or system integrations • Conduct regular system audits to identify improvement opportunities • Train and support key users and Level 1 support teams • Administer user accounts and roles, manage access profiles and authorizations in compliance with data security policies • Collaborate with IT on managing interfaces and integrations between the HRIS and other information systems (payroll, time & attendance, local HRIS systems, third-party tools) • Participate in the implementation and maintenance of integration solutions (APIs, ETL, data flows) • Monitor technological developments related to the HRIS and associated tools • Manage system updates and version upgrades in coordination with vendors and internal technical teams • Ensure data security and regulatory compliance • Contribute to documentation of technical architecture, integration flows, and administration procedures • The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Position Dimensions The role requires confirmed experience in Payroll and HR Administration (HR admin), post-payroll processes, and related tools (HRIS, time and attendance systems, and digitalization tools), as well as proven experience in HRIS management/administration within a Level 2/3 support function in an HRIS unit or HRIS Service Center, along with a strong and continuous focus on customer satisfaction.

Key Requirements • In-depth Experience of HR/Payroll functions • Proven experience coordinating a Level II HRIS support service • Strong understanding of integration and system upgrade challenges • Strong mastery and understanding of an HRIS system • Proven experience in HRIS and Time & Attendance (T&A) project management • Excellent verbal communication skills and strong writing abilities • Strong proficiency in office tools (PowerPoint, Word, Excel) • Strong understanding of the HRIS ecosystem • Ability to manage outsourcing service contracts and application maintenance (TMA) contracts • Ability to audit an organization and challenge change requests Key Competencies • Strong autonomy while being able to report and provide updates • Ability to work in a team and within a network • Tenacity • Proactivity • Ability to propose ideas and improvements • Empathy • Strong customer service mindset and attention to detail • Strong organizational skills and rigor • Ability to prioritize tasks and organize work while considering internal client constraints • Adaptability • Analytical and synthesis mindset • Discipline and rigor • Ability to question and challenge existing practices • Versatility
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9829 - HR Data Automation & Reporting Manager KSSC M/F

Tue, 02 Jun 2026 14:03:14 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The HR Data Automation & Reporting Manager's primary mission is to design, develop, and deploy automated HR processes in order to enhance reliability, simplify operations, and industrialize HR data management and Group reporting. Reduce manual processing, secure data, accelerate reporting cycles, support the digital transformation of the HR Function KEY RESPONSIBILITIES 1. HR Process Automation (PRIORITY MISSION) • Identify manual, recurring, or complex HR processes with high automation potential (data collection, consolidation, controls, reporting). • Design and deploy end-to-end automated solutions (from data source to final deliverable). • Automate data flows between HR systems and reporting tools. • Reduce operational risks related to manual handling (errors, delays, dependency on individuals). • Formalize and document automated processes to ensure sustainability and scalability. • Proactively suggest new data and HR automation use cases. 2. HR Data Structuring & Reliability • Define and maintain data quality rules embedded in automated processes. • Implement automated quality checks (completeness, consistency, historical tracking). • Ensure the reliability of data used in reporting and dashboards. • Collaborate with local HR teams to improve data quality at the source. 3. Automated Reporting & Data Visualization • Design highly automated HR reports with minimal manual intervention. • Develop dynamic dashboards using: o Power BI (data modeling, DAX, automated refresh) o Advanced Excel (Power Query, macros, automation) • Establish a standardized and self-service reporting approach. • Ensure consistency of Group HR KPIs. 4. HR Data Consolidation • Centralize and consolidate multi-country HR data through automated processes. • Structure data models suitable for reporting and analysis. • Ensure traceability between source data and final outputs. 5. Collaboration & Support • Work closely with: o local HR teams, o IT/Data teams, o Group HR teams. • Support users in adopting automated solutions and reporting tools. • Contribute to HR and data tool deployment or enhancement projects.

KEY REQUIREMENTS Technical Skills (strong automation focus) • Expertise in data process automation (advanced Excel, Power Query, macros) • Strong proficiency in Power BI (modeling, DAX, data flow automation) • Solid experience in data structuring and consolidation • Good understanding of HR processes and data • Strong interest in digitalization and continuous improvement • (SQL, Power Platform, ETL = plus) Behavioural Skills • Strong solution-oriented mindset and operational efficiency focus • Structured, analytical, and detail-oriented • Autonomous with the ability to manage complex topics • Comfortable in an international and cross-functional environment • Ability to simplify and explain technical concepts to HR teams Education & Experience • Master's degree (Bac +5) in Data, Information Systems, HR, Analytics, or equivalent • 3 to 5 years of experience in automation, HR data, reporting, or analytics • Experience in a Shared Services Centre or international Group environment is a plus Languages • Fluent English required • French and other languages: a plus
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9934 - TALENT MANAGER - KENYA M/F

Fri, 29 May 2026 16:50:38 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
Reporting to the Regional HR Manager East Africa and part of the Human Resources function, the Talent Manager plays a key role in supporting the company's growth by attracting, developing, and retaining high-performing talent. • Lead the recruitment of senior and critical roles, while building strong talent pipelines and driving effective attraction and selection strategies • Design and implement talent development initiatives, including learning programs, career paths, competency frameworks and digital learning solutions • Drive leadership development and succession planning, including the identification and development of high-potential employees • Manage the performance management cycle and support managers through goal setting, feedback and coaching • Enhance employee engagement, retention and organizational culture, including Diversity, Equity & Inclusion initiatives • Contribute to competitive compensation practices and manage key external partnerships (universities, agencies, training providers), including employer branding activities

• Master's degree in human resources management / Minimum of 6 years' experience in Talent Management, Learning & Development • Strong expertise in recruitment, talent development, coaching and mentoring across the talent lifecycle • Excellent stakeholder management and communication skills • Good understanding of workforce planning and HR analytics • Ability to operate effectively in a fast-paced and dynamic environment
Niveau d'études min. requis : Master ou equivalent

2026-9926 - HUMAN RESOURCES OFFICER M/F

Thu, 21 May 2026 07:04:22 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDD
Description du poste :
Roles Under Supply Chain Business Units 1. File all documents in staff files on a daily basis for Supply Chain staff 2. Print correspondence and facilitate sign offs/approvals for all documents at head office and return to sender in good time. 3. Track and follow up on Supply chain and IFF LPO's from procurement and Payments from Finance departments. 4. Retrieve documents from employee files as per site H. R's requests. 5. Track & Liaise with courier service providers on letters sent to HQ for approvals. 6. Prepare stationery requests in liaison with the site HR ‘s 7. Attend meetings and take minutes of meetings. 9. Raise recruitment and individual review forms in SESAME Roles under Front office and Back Office Business Units 1. Draft general correspondences for review 2. Prepare interview shortlists, invite candidates for interview , attend interviews and communicate interview outcomes to all interviewed candidates. 3. Follow up on approval of relevant employment documents and offer letters with selected staff. 4. Track recruitment process timelines. 5. Carry out staff induction for relevant categories. 6. Prepare letters on changes in employee's terms of contract for relevant approvals and advice payroll accordingly. 7. Monitor staff probation, contract end dates and Prepare relevant forms in good time. 8. Manage the HR helpdesk for the departments assigned 9. Update annual staff appraisal forms for release 10. Prepare various reports e.g HR statistics, Discipline report, Training feedback and evaluation report, Status of actions from Works council meetings e.t.c 11. Training administration-prepare NITA applications for approval to train, trainees' memos, book trainers, follow up on LPO's, attendance lists, certificates, training evaluation, conduct internal trainings e.t.c 12. Send pre-alerts of contract end dates for fixed term contract staff and ensure contract renewal or termination in good time. 13. Ensure all new staff files are opened, documents properly filed and monitor all future staff correspondences and filing in their respective files in real time. 14. Manage discipline for staff in supervisory levels and below – collate witness statements, prepare show cause memos, invite panel members for hearings, send copies to the relevant partiesm prepare minutes of disciplinary hearings, send case conclusion correspondence, maintain all discipline correspondences in the staff file.

• Diploma/Degree in Human Resource Management. • Two years' experience.
Niveau d'études min. requis : Licence ou équivalent

2026-9857 - Human Resource Apprentice M/F

Wed, 06 May 2026 10:11:51 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : STAGE
Description du poste :
1. MAIN TASKS AND RESPONSIBILITIES DETAILS : a) To maintain an updated staff leave database b) To compile monthly payroll inputs and ensure the same are sent to the Regional payroll office within set deadlines c) To update staff files by ensuring all documents are filed correctly including leave forms, contracts among others. d) To manage staff exists  Compute terminal benefits  Ensure staff submit to HR office completed clearance forms e) To manage staff contracts f) Directly participate in all social events organized by the company g) To prepare and manage staff monthly birthday breakfasts h) To compile and submit approved monthly MCR forms for salary payment for all casuals i) To perform any other duty as will be assigned by manager. 2. KEY RESULTS AREAS: • Payroll inputs to be sent to the regional payroll office by 17th of every month. • Send a monthly leave status report to the HR manager at the end of every month. • Renew staff contracts a month in advance

Recent graduates (Diploma or Bachelor's) Individuals at the start of their careers seeking hands-on experience Individuals passionate about logistics and operations
Niveau d'études min. requis : Licence ou équivalent

2026-9809 - RESPONSABLE DES SOLUTIONS RAIL H/F

Wed, 22 Apr 2026 09:59:16 Z

Fonction : RAIL/MANAGEMENT RAIL
Type de contrat : CDI
Description du poste :
En tant que Responsable des Solutions Rail, vous recueillerez et formaliserez les besoins métiers ferroviaires (exploitation, commercial, maintenance) et assurerez l'interface entre les équipes métiers et les équipes SI (MOE, éditeurs, intégrateurs). Vous apporterez également une expertise fonctionnelle sur l'exploitation ferroviaire et les opérations, les processus commerciaux et les interactions avec les partenaires du transport international (ports, transitaires, douanes, armateurs), le suivi de l'activité, le pilotage de la performance ainsi que la maintenance du matériel roulant et de l'infrastructure. Vous contribuerez à la conduite du changement et à l'amélioration continue de l'efficacité opérationnelle des systèmes. Vos principales attributions : Expression de besoin - Recueillir et formaliser les besoins métiers ferroviaires ; - Rédiger les spécifications fonctionnelles ; - Accompagner le choix des solutions et des prestataires. Planification et suivi de projet - Analyser les besoins, les objectifs et les contraintes du projet ; - Élaborer le plan de projet détaillé, incluant les ressources, l'échéancier et le budget nécessaire ; - Assurer la coordination entre les différents acteurs du projet ; - Assurer le suivi de l'avancement du projet en respectant les jalons et les délais prévus ; - Contrôler la qualité des livrables et s'assure de la satisfaction des parties prenantes ; - Identifier les écarts par rapport au plan initial et proposer des actions correctives. Gestion des ressources et communication - Identifier les ressources nécessaires au projet (humaines, matérielles, financières) ; - Affecter les ressources disponibles en fonction des besoins du projet ; - Coordonner les activités des différentes équipes et prestataires impliqués dans le projet ; - S'assurer de l'optimisation des ressources pour une exécution efficace du projet ; - Communiquer régulièrement avec les parties prenantes pour les informer de l'avancement du projet - Organiser des réunions de suivi et de coordination avec les équipes projet ; - Élaborer des rapports de suivi et de présentation pour les sponsors ; - Piloter la documentation du projet et assurer sa traçabilité. Gestion des risques et des livrables - Identifier les risques potentiels liés au projet et mettre en place des plans de remédiation ; - S'assurer que les livrables du projet répondent aux exigences de qualité ; - Évaluer et valider les livrables avant leur diffusion ou leur mise en production. Optimisation des processus, gestion du changement et Suivi des Indicateurs - Analyser les processus existants pour identifier les inefficacités et proposer des améliorations ; - Sensibiliser et former les équipes aux nouvelles pratiques et outils ; - Accompagner le changement pour une adoption efficace des nouvelles initiatives ; - Définir et suivre les indicateurs de performance clés (KPI).

- Formation supérieurs Ingénieur (transport, ferroviaire, génie industriel, informatique) Ou équivalent universitaire (Bac +5) ; - Profil sénior avec 8 à 10 ans d'expérience dans le domaine ferroviaire, dont une expérience significative en AMOA ou en projets SI ferroviaires. Une expérience en environnement africain ou international serait un atout ; - Certification en Lean, Six Sigma, ou ITIL est un atout ; - Solide expertise des métiers du ferroviaire (exploitation, commercial, maintenance) et relations avec les partenaires de l'activité ; - Capacité à travailler dans des environnements complexes et multi-acteurs ; - Excellentes capacités d'analyse, de synthèse et de communication ; - Capacité d'analyse et de résolution de problèmes complexes ; - Compétences en gestion de projet et en gestion du changement ; - Excellentes compétences en communication et en leadership ; - Connaissance significative des méthodologies d'amélioration continue (Lean, Six Sigma, ITIL). Qualités personnelles requises - Capacité d'écoute attentive et d'analyse, force de proposition et veille technologique ; - Rigoureux(se) et orienté(e) résultat et satisfaction clients ; - Créatif(ve) et autonome dans l'action, vous alliez implication et ténacité ; - Bonne capacité à travailler en équipe et en transverse ; - Proactivité et capacité à prendre des initiatives.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Professionnel