Export RSS des offres - Seulement les offres à la une : Non / Métier : FREIGHT FORWARDING / Profil : SYSTEMES D'INFORMATION-->CONCEPTION SOLUTION

2026-9923 - Customs Entry Clerk

Tue, 19 May 2026 13:42:02 Z

Fonction : FREIGHT FORWARDING/DOUANES FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Assist companies that import and export products to stay in compliance with the customs law. Job Function: - Ensure that correct imports documentation is in place before clearance (Clearing instructions; Transport documents/Manifest; commercial invoice; packing list etc.) - Responsible for proper Customs Valuation procedures are followed to avoid PCI penalties and application of customs valuation and determination. - Responsible for advising clients on various Imports requirements like Letter of Origins, Imports Permits etc - Experience framing Customs Entries; both Imports and Exports on all modes - Able to resolve all Stops and detentions - Responsible to frame customs entries; for all modes of transport - Responsible to ensure customs compliance - Responsible for refunds - Responsible to handle Stops and detains - Responsible to manage physical examinations - Day to day office administration - To be fully aware of and comply with current responsibilities and requirements of the relevant Acts, Regulations and standard applicable Quality, Health and Safety policies and procedures to maintain a safe workplace. - Report all hazards, incidents, and injuries in accordance with legislation and company reporting procedures. - Participate in programs and assessments to improve IMS system in the workplace. - Any other delegated tasks deemed as reasonable as assigned by the reporting manager.

Minimum Education and Experience Requirements: - Grade 12 - Computer Literacy - 3 years + experience in a Customs role or similar - Must have a good knowledge of Customs Tariff headings and classification - Good knowledge and understanding of SADC and EU Trade Agreements - An excellent knowledge of the geography of International trade is required. - Needs to have an excellent knowledge of Inco-terms - Knowledge of GTS
Niveau d'études min. requis : Licence ou équivalent

2026-9914 - Warehouse Shift Supervisor M/F

Tue, 19 May 2026 08:11:01 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Physical Inventory Management of Warehouse according to the procedures and guidelines

• Coordinate Picking, scanning and preparation of orders for dispatch. • Must perform Super Counting Function as per operational requirement. • Inspect stock for damages and any other quality defects. Report defects to Supervisor. • Any stock shortages/wrong bin locations need to be reported to Supervisor. • Pick stock in accordance with Pick slip. • Ensure correct stock and quantity is picked from correct location. • Check products for damages, correct quantity as well as correct item code. • Report all deviations to Supervisor. • Ensure all orders are clearly identifiable when picked • Any other reasonable task required by client or Supervisor / manager. • Adherence to all warehouse SOP's • Receive picked orders from staging area (packing) • Verify quantities. • Check for correctness of part number. • Check items for damages. • Ensure all required documentation is generated and attached to the cartons / shipment. • Reporting of all deviations in an order as required by warehouse SOP's. • Must be available to work overtime when required. • Must be available for periodic stock takes (compulsory) • Housekeeping ➢ Organize warehouse and work area for orderliness (Clean Aisle Policy) ➢ Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat. ➢ No cell phones, electronic devices or loose jewellery on the floor • Any other reasonable task required by Client or Supervisor/Manager Minimum Education and Experience Requirements: • Matric • Minimum 2 years' experience in warehouse environment
Niveau d'études min. requis : BAC

2026-9908 - Packer

Tue, 19 May 2026 07:56:07 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Packing, Invoicing, Dispatch, Housekeeping 6s.

• Receive picked orders from staging area. • Check order against pick slip (AA)/ Scan items with system (PT). • Verify quantities. • Check for correctness of part number. • Check items for damages. • Pack orders in such a way as to prevent damages during transportation. • Generate invoices for completed orders. • Achieve 300 lines per day. • Ensure all required documentation is generated and attached to the cartons / shipment. • Ensure that all outer cartons are sealed correctly with security tape and labels. • Reporting of all deviations in an order as required by warehouse SOP's. • Adherence to all warehouse SOP's • Housekeeping. • Report discrepancies (damages, short/over) • Any other reasonable task required by Supervisor / Manager Minimum Education and Experience Requirements: • 1-3 years' experience in warehouse handling the specific product.
Niveau d'études min. requis : BAC
Langue / Niveau :
ANGLAIS : Professionnel

2026-9909 - Picker M/F

Mon, 18 May 2026 11:49:34 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Ensure accurate and complete Order Fulfilment.

• Pick stock in accordance with Pick Slip • Ensure correct stock and quantity is picked from correct location • Ensure proper hand over is done to Packing team • Check products for damages, correct quantity as well as correct stock number • Report all deviations found to Supervisor • Ensure all orders are clearly identifiable when handed over to Packing team • Inspect stock for damages and any other quality defects • All such defects need to be reported to the Supervisor • Any stock shortages / wrong bin location needs to be reported to the Supervisor/ Inventory Team. • Any other reasonable task required by client or Supervisor / Manager • Adherence to all warehouse SOP's • Housekeeping Minimum Education and Experience Requirements: • Matric preferred • 1 -2 years' experience in the warehouse environment
Niveau d'études min. requis : BAC
Langue / Niveau :
ANGLAIS : Professionnel

2026-9903 - Senior Transport Coordinator x 2 M/F

Fri, 15 May 2026 09:50:57 Z

Fonction : FREIGHT FORWARDING/SUPPLY CHAIN
Type de contrat : CDI
Description du poste :
Job Purpose: To coordinate day to day transportation activities, ensuring the timely and efficient delivery of goods while optimizing routes and resources. Job Function: • Ensure vehicles are dispatched on time • Ensure maximum utilisation of AGL fleet to maximise profitability • Efficient communication to the relevant parties with regards to deliveries and collections • Manage all relevant Carlo, Pegasus and data is captured on time • Ensure the correct cargo is collected and or delivered by the drivers • Signed PODs is handed in immediately after deliveries and e-mailed through to the correct parties • Immediate reporting of any incidents or accidents to management • Ensure hazardous chemical regulations are met when transporting Hazchem products • Inform all parties when utilising Subcontractors to ensure SOP is met • To manage relationships to achieve organisational goals • All files to be registered immediately upon receiving documents / cargo. • Ensure all documents are completed correctly and ready for dispatch prior to booking a vehicle. • Ensure dead km are minimised and vehicles always have returns loads. • Tracking of shipments and updating clients, files & tracking reports on every step of the shipment • Following up with suppliers and obtaining reports and update Internal and external clients • Stock control of consumables • Drivers' timekeeping and on road monitoring and management • Maintain and improve on health and safety protocols • Meet and exceed SLA and KPI standards • Vehicle maintenance scheduling • Requesting and negotiate rates from Suppliers • Ensure staff complies with South African Occupational Health and Safety act regulations and requirements • Assist with General Admin of the transport department • Ensure other tasks and requirements given by Supervisor/Management are adhered to

Minimum Education and Experience Requirements: • Matric • Relevant Diploma/Degree will be an advantage • Minimum 3 years' experience in handling and management of fleet/ transport • Microsoft knowledge: Excel, Outlook and Word • Experience in Pegasus is a must Other competencies required: • Timekeeping is essential ensuring timeous handling of processes • Team Player • Ability to work under pressure • Problem-solving abilities • Professional communication skills (verbal and written)
Niveau d'études min. requis : Licence ou équivalent

2026-9901 - WAREHOUSES COODINATOR M/F

Fri, 15 May 2026 08:38:31 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
O/a Coordenador/a de Armazéns é responsável por assegurar a gestão eficiente, eficaz, segura e organizada das operações de armazenagem, garantindo o correcto fluxo de mercadorias desde a recepção até à expedição, bem como a adequada gestão de inventário, da equipa sob sua responsabilidade e dos equipamentos operacionais. Principais responsabilidades • Coordenar as actividades de recepção, armazenamento e expedição de mercadorias; • Garantir a correcta preparação e envio de mercadorias, incluindo toda a documentação de suporte; • Coordenar as ordens de trabalho, incluindo processos de embalagem e entrada de produtos em stock; • Organizar e assegurar a documentação necessária para a liberação de mercadorias, em articulação com as diferentes áreas envolvidas nas operações de armazém; • Assegurar o registo rigoroso de todas as movimentações de inventário no sistema; • Realizar o controlo de inventário e a reconciliação de stock; • Preparar e disponibilizar relatórios operacionais para clientes; • Monitorar, avaliar e reportar o desempenho da equipa sob sua responsabilidade; • Desenvolver, implementar e manter instruções de trabalho e procedimentos operacionais; • Ajustar e otimizar os fluxos de trabalho de acordo com as necessidades operacionais; • Garantir o cumprimento das políticas internas, bem como das normas de higiene e segurança no trabalho; • Assegurar a utilização eficiente e responsável dos recursos operacionais; • Colaborar com outros departamentos, promovendo o alinhamento das actividades e a eficiência operacional.

• Mínimo de 5 anos de experiência em supervisão e coordenação de operações de armazém na área de logística; • Forte capacidade de liderança e gestão de equipas; • Excelentes competências de planeamento e organização; • Sólidos conhecimentos de processos logísticos e operacionais; • Bons conhecimentos de Qualidade, Higiene e Segurança no Trabalho; • Perfil proativo, ágil e com forte capacidade de resolução de problemas; • Centrado na satisfação do cliente; • Bons conhecimentos de informática; • Domínio das línguas portuguesa e inglesa.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
PORTUGAIS : Bilingue
Langue / Niveau :
ANGLAIS : Courant

2026-9898 - Tally Clerk (DBN-Paisley) M/F

Thu, 14 May 2026 13:02:41 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
Job Purpose: To ensure the correct cargo information, item count and all other relevant info is accurately counted and recorded onto all receiving and dispatching documents to ensure inventory accuracy, stock control and service levels.

Job Functions: • Check the correct cargo is received or dispatched as per the customers instructions • Report all discrepancies and or damages to the supervisor/manager • Accurately record product information, freight tons, total count, date, time, duration in hours for men and machine on all warehouse documents. • Sign the tally sheets' acknowledging the correct information and count is recorded and hand it to the Supervisor. • Work according to set SOP's and safety standards to maintain and improve customer service levels and productivity • Health and Safety • Stock Inventory • Housekeeping Customer Service: • Supplying accurate info, speedily, first time whether verbal or written to both internal and external customers and 100% stock inventory Resources: • Machines – productive usage, • Accurate and honest recordings of all work completed. Measurements: • The accuracy of all verbal and or written information. Core Competencies: • Good communication skills, • Control of resources when tallying, • Productivity with regards to planned work/time frame, • Attention to detail and accurate information, • Health and Safety, • Accurate freight calculations. Minimum Requirements: State educational and experience requirements • Grade 12 • Computer literacy • SHEQ understanding • 3 year working experience in the similar environment
Niveau d'études min. requis : BAC

2026-9891 - INTERNATIONAL FREIGHT FORWARDING OPERATOR - SEA IMPORTS LOCAL M/F

Thu, 14 May 2026 06:58:55 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9890 - IFF - OPERATIONS SUPERVISOR - SEA IMPORTS LOCAL M/F

Thu, 14 May 2026 06:44:42 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
The successful applicant will be responsible: - 1. Manage the Team • Inform the team of the entity strategy/ evolutions and communicate on required alignments. • Set goals in terms of quality of service. • Assess teams performance against set Key performance indicators. • Develop & maintain teams competencies. • Ensure a smooth transfer of files/issues. • Ensure the correct application of induction program for newcomers. • Responsible for team productivity and expertise. • In charge of annual performance interview with each IFFO including training, mobility & productivity discussions. 2. Manage the operational relationship with the client • Alert the Client in case of operational issues (potential or real) that have been escalated by the IFF operators. • Provide support to credit control in case of cash collection issues • Follow up on Consignments and ensure that Clients have been updated on the status. 3. Monitor file processing •Ensure that SOPs are applied at each step of the business process. • Allocate files to be processed to IFF Operators • Validate the opened file before the process begins (for clients exceeding their credit conditions, escalate to N+1 for validation) • Check the file processing progress (each process component must work properly without delay) and ensure that the different process steps are well done from a physical point of view (documentation) or electronic one (step update capture in the business software) • Assist Operators and other staff members in case of operational issues • Ensure that files are regularly archived (physically & electronically, once a month at least) • Implement all necessary actions to improve the quality of processing (process, request for additional resource, computers...) • Control the quality of formalization & documentation of the files. Ensure that operations are performed with respect to gross margin & disbursements anticipated when quotations have been issued •Get to know the exact details of quotations related to operations in progress. •Select the most adapted means to the operations to be performed, with respect to quotations validated by the client (preferences) • Validate the supplier invoice file allocations & amounts (submission by Operators) • Validate the Client invoices and corresponding attachments (must fit with quotation & submission by Operators). • Check the disbursements of each file. • Alert/Inform N+1 when a quotation is not compliant with operations to be performed. 5. Control the costs of the IFF Unit • Monitor the costs level (in line with budget). It includes salary, extra-hour follow-up, special fees e.t.c • Monitor and ensure that costs allocated to the IFF unit belong to it. 6. Alert/Inform Management • Alert N+1 in case of significant operational issues (impact on quality of service, invoicing, sensitive client. • Identify & work on the issues raised during the file processing. • Prepare monthly KPI reports.

• Diploma in Clearing and forwarding. • East Africa Freight Forwarding practicing certificate is an added advantage. • Knowledge of Single customs territory. • 5 years in Clearing and forwarding • Experience in a supervisory role is an added advantage.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9889 - Operations Manager M/F

Thu, 14 May 2026 06:34:00 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: The Operations Manager will be responsible for directing, coordinating, planning and overseeing tasks and operations involving transportation activities. This responsibility will extend to developing strategies to ensure the efficient and cost-effective functioning of the distribution services. Develop activities, considering the policy and objectives fixed by General Management. To manage all the processes, staff and resources for the transport operations, contributing to the operational effectiveness, client/customer satisfaction, profitability and compliance to relevant policies and regulatory requirements. Job Function: Financial & Performance Management • Take accountability for department P&L performance • Prepare and manage budgets, forecasts, performance and management reports • Ensure accurate financial reporting and reconciliation process • Drive cost control initiatives and identify opportunities for operational improvements • Manage profitability and margin improvement initiatives • Monitor fuel usage, maintenance, staff and variable cost • Assist and support in the procurement and vendor management • Drawing up the dashboards and issuing the reports • Monthly rate adjustments (fuel) • Annual rate and statutory increases • POD and invoicing management Employee Management & Leadership • Lead, motivate and develop high performance staff across all operational functions • Promote staff engagement, communication and morale • Manage employees effectively in line with the company standards, policies and code of conduct • Support succession planning and employee development initiatives • Set performance goals and measurable targets • Ensure that his team master the necessary tools and processes • Monthly staff meeting with action plans • Discipline and operational behaviour management

Continued Client & Stakeholder Management • Build and maintain strong relationships with clients/stakeholders • Participate in client reviews and service KPI meetings • Resolve escalations and service failures promptly • Support business development and new revenue opportunities • Collaborate with sales regarding capacity and solutions Reporting & Governance • Prepare and present departmental reports • Report on KPI's, financial, safety and operational performance • Communicate meeting outcomes and action plans to the team • Report on departmental profitability, cost/km, fleet utilisation, on-time delivery etc. • Ensure audit readiness and document control • Monitoring health and safety and ensure HSE compliance Manage and supervise the operational activities • Oversee daily depot operations, load planning, route optimisation and scheduling • Ensure planning vs actual performance is monitored and corrected • Lead and manage all departmental operations and service planning activities • Manage and optimise fleet productivity to ensure on-time delivery and collection • Oversee TMS compliance and operation control reporting • Ensure POD control, booking accuracy and invoicing deadlines • Manage fleet availability, maintenance planning and compliance • Monitor KPI's (fuel, km's, utilisation, tonnage, on-time delivery, standing times, dead km's etc.) • Meet and improve SLA, process and activity KPI's • Manage asset tracking and movement reporting • Manage on board cameras and driver behaviour • Manage and monitor vehicle service scheduling and maintenance • Manage vehicle uptime, breakdowns and repair turnaround • Ensure inspections, COF's, permits and certificates are current • Driver and shift management • Driver working hour and overtime compliance • Oversee the activities and performance indicators • Be responsible for Data Quality and integrity • Ensure compliance requirements are fulfilled • Be Responsible for local market expertise • Insure updating the rate database and the various transport-related taxes (DMP Platform when available) • Assist & support Middle & Front Office in the setting-up of solutions • Promote the communication from and towards the operations managers within their area of Responsibility • Handle industrial relations related issues as management representative in conjunction with HR • Develop a healthy team culture Minimum Education and Experience Requirements: • Matric • At least 5 years' experience in transport management • At least 2 years' experience as a manager • Knowledge of transport methods, costs and benefits • Good knowledge of Microsoft Office • Complex problem-solving skills • Good attention to detail. • Good use of email • Excellent communicator
Niveau d'études min. requis : BAC

2026-9884 - Warehouse Manager – AFUNGI BASE M/F

Wed, 13 May 2026 13:16:08 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
General: The Warehouse Manager for Afungi Base, reports to Logistics Manager and he is responsible for the effective management, control, and optimization of warehouse operations at the Afungi base. The role ensures safe, efficient, and compliant handling of materials, equipment, and consumables in support of operational and project requirements Detail of the specific tasks: Responsibilities include but are not limited to the following: • Plan, organize, and oversee all warehouse activities, including receiving, storage, issuing, and dispatch of materials. • Ensure proper layout, labeling, and storage methods to maximize space utilization and operational efficiency. • Maintain accurate stock control and inventory records using ERP or warehouse management systems. • Coordinate inbound and outbound logistics with procurement, transport, and operations teams. • Monitor stock levels and ensure timely replenishment in line with operational demands. • Conduct regular stock counts, cycle counts, and audits; investigate and resolve discrepancies. • Control obsolete, slow-moving, or damaged stock in accordance with company procedures. • Ensure full compliance with HSSE policies, procedures, and local regulations. • Promote a strong safety culture within the warehouse team. • Ensure safe handling of hazardous materials and proper use of PPE. • Maintain warehouse security and prevent loss, damage, or theft of materials. • Supervise, train, and develop warehouse personnel, including storekeepers and forklift operators. • Allocate tasks, manage work schedules, and monitor performance. • Ensure discipline and compliance with company rules and procedures. • Prepare and submit regular reports on inventory levels, warehouse performance, and key KPIs. • Identify opportunities for process improvement and cost optimization. • Support internal and external audits related to warehouse operations.

Qualifications & Experience: • Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Minimum of 5–8 years' experience in warehouse management, preferably in a remote or project-based environment. • Proven experience managing large inventories and teams. • Experience in industrial, construction, mining, or oil & gas environments is an advantage. • Knowleadge of QHSE procedures. Skills & Competencies • Strong knowledge of warehouse operations and inventory control best practices. • Familiar with the Oil & Gas sector. • Familiarity with ERP/WMS systems (e.g., SAP or equivalent). • Strong leadership, organizational, and communication skills. • Ability to work under pressure and meet tight operational deadlines. • High attention to detail and strong problem-solving skills. • Proficiency in English; Portuguese is a strong advantage. Experience Requirements: • 3–5 years of experience in warehouse operations or logistics. • Prior experience in a supervisory or team lead role is highly desirable. • Experience with inventory control, shipping/receiving, and safety procedures. Working Conditions • The position is based at Afungi Base, with the possibility of extended working hours depending on operational requirements. • B/B rotational regime (28 days on duty followed by 28 days off duty). • Flight tickets to and from Afungi will be covered by the Client. • Transport, accommodation and meals on site will be provided and covered by the Client. • The employee is required to comply with and follow all Client procedures and regulations while on site. Address: Palma District - Cabo Delgado Province
Niveau d'études min. requis : Licence ou équivalent

2026-9881 - BOND OFFICER - SEZ M/F

Tue, 12 May 2026 15:05:04 Z

Fonction : FREIGHT FORWARDING/DOUANES FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
Responsible for ensuring full compliance with Customs (KRA), SEZ Authority (SEZA), and Special Economic Zone warehouse regulations. The role acts as the control point for all stock movements ensuring compliance across all inbound and outbound movements. 1. Customs Compliance & Documentation Ensure accurate preparation, validation, and submission of: •Import Declaration Forms (IDFs) • Customs entries aligned with correct customs regimes • Verify correctness of: HS classification, Quantities and values and Applicable customs regimes. • Ensure compliance with KRA Customs regulations and SEZ procedures • Maintain proper documentation for customs audits and inspections 2. Bond Management & Monitoring (CB20 / CB21) • Monitor and manage Customs Bonds (CB20 & CB21) to ensure continuous coverage of bonded cargo. • Track bond utilization against stock and customs exposure. • Ensure timely replenishment of bonds and COEs for replenishments. • Liaise with relevant stakeholders (AGL Customs clearance &Ops team, Declarants) to: -Avoid bond exhaustion, -Prevent operational disruptions, -Maintain up-to-date records of: Bond balances, Bond consumption & COE submissions and approvals 3. Inbound & Outbound Control • Control and monitor all inbound (imports) and outbound (exports / ex-warehouse) cargo movements. • Verify and validate all documentation before authorizing stock movement: IDF, Bills of Lading/Airway Bills, Commercial invoices, Packing lists and Customs entries. • Authorize movement of goods into and out of the SEZ in full compliance with customs regulations. • Ensure shipment accuracy in terms of quantity, description, regime, and supporting documentation. 4. Inventory & Stock Control • Maintain accurate bonded inventory records in real time and reconcile with WMS reports • Record and track: -Stock receipts &Issues and transfers • Ensure full reconciliation between system stock and physical stock. Participate in: -Cycle counts, Periodic stock takes & prevent and report any unauthorized stock movement. 5. Repackaging & UOM Reconciliation • Monitor and supervise KRA approvals for repackaging activities. • Supervise and record all repackaging operations within the SEZ. • Perform detailed reconciliation of units of measure (UOM): -As received (imported), As repacked -As ex-warehoused -Ensure clear audit trail and traceability of stock transformation. 6. Monitoring, Audit & Compliance Control • Conduct pre-audit checks for inbound and outbound documentation. • Perform post-audit reviews to ensure: Accuracy of customs entries & Compliance with internal SOPs and customs laws • Act as the regulatory controller for all stock movement activities. • Identify discrepancies and ensure real-time escalation and resolution. 7. Reporting & Regulatory Submissions • Prepare and submit: Monthly stock reports to Customs / SEZA, Monthly reconciliation & compliance reports, Annual statutory reports.

• Bachelor's degree in Logistics, Supply Chain, Business, or related field • Minimum 3–5 years' experience in: Bonded warehouse / SEZ operations or Customs compliance and documentation or Bond management • Strong working knowledge of:KRA systems (iCMS / Kentrade) SEZ regulatory framework, Customs procedures and regimes
Niveau d'études min. requis : Licence ou équivalent

2026-9873 - IMPLANT M/F

Mon, 11 May 2026 12:07:04 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
To act as the on-site representative of the company at the customer's premises, ensuring seamless coordination of logistics operations, maintaining strong customer relationships, and driving operational efficiency and service excellence. 1. Operations Coordination Manage day-to-day logistics activities at the customer site for the Sea Export of their products Coordinate with transporters, Delmonte warehouse teams& Operations teams, and AGL internal departments to ensure timely execution. Monitor shipment status and ensure adherence to agreed timelines and service levels. Handle documentation for outbound shipments, customs clearance, and compliance where applicable. 2. Customer Interface Act as the primary point of contact between the customer and the AGL. Understand customer requirements and ensure alignment with operational execution. Provide regular updates on shipment status, delays, and exceptions. Address customer queries, complaints, and service issues promptly. 3. Exception Handling & Problem Solving Identify operational issues and initiate corrective actions. Escalate critical issues to management in a timely manner. Work closely with stakeholders to resolve delays and service failures 5. Compliance & Process Adherence Ensure all operations comply with regulatory requirements. Follow internal SOPs and maintain documentation for audits. Support continuous improvement initiatives in processes and efficiency. 6. Reporting Prepare daily/weekly/monthly operational reports. Track KPIs such as delivery timelines, turnaround time, and service levels. Highlight risks, bottlenecks, and improvement opportunities.

Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field. Experience in customer-facing or implant roles is an advantage. Knowledge of customs procedures and regulatory requirements (preferred) 2 Years in logistics, freight forwarding, and supply chain operations
Niveau d'études min. requis : Licence ou équivalent

2026-9869 - INTERNATIONAL FREIGHT FORWARDING - OPERATOR M/F

Fri, 08 May 2026 14:56:55 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
In the Sea Exports Department. The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9868 - IFF OPERATIONS SUPERVISOR -SEA EXPORTS M/F

Fri, 08 May 2026 14:51:42 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : INTERIMAIRE
Description du poste :
Reporting to the Senior Supervisor - Sea Exports. The Key responsibilities will be: - 1.Manage the team 1.1 Inform the team of the entity strategy/ evolutions and communicate on required alignments 1.2 Set goals in terms of quality of service 1.3 Assess teams performance against set Key performance indicators develop & maintain teams competencies 1.4 Responsible for the induction of new modules concerning TMS & DMP 1.5 Responsible for team productivity and expertise 1.6 Work closely with the Customer Operation Support in order to organize and plan activities of the IFFO 2.Manage the operational relationship with the Client 2.1 Alert the Client in case of operational issues (potential or real) that have been escalated by the IFF operators 2.2 Follow up on Consignments and ensure that Clients have been updated on the status in real time. 3.Monitor file processing 3.1 Ensure that SOPs are applied at each step of the business process 3.2 Monitor all documentation and ensure compliance with required laws and regulations 3.3 Ensure tariffs for existing Clients are regularly updated 3.4 Allocate the files to be processed to Operators. Validate the opened file before the process begins (for Clients exceeding their credit conditions, escalate to N+1 for validation) 3.5 Check the file processing progress (each process component must work properly without delay) and ensure that the different process steps are well done from a physical point of view (documentation) or electronic one (step update capture in the business software) 3.6 Assist Operators and other staff members in case of operational issues. 3.7 Ensure that files are regularly archived (physically & electronically, once a month at least) 3.8 Implement all necessary actions to improve the quality of processing (process, request for additional resource, computers...) 3.9 Control the quality of formalization & documentation of the files. 4.Ensure that operations are performed with respect to gross margin & disbursements anticipated when quotations have been issued. 4.1 Get to know the exact details of quotations related to operations in progress 4.2 Select the most efficient means to the operations to be performed, with respect to quotations validated by the Client (preferences) 4.3 Validate the supplier invoice file allocations & amounts 4.4 Validate Client invoices and corresponding attachments aligned to quotation & submission by Operators. 4.5 Check the disbursements of each file 4.6 Constantly liaise with customs declaration team at the ports to ensure customs documentation are paid for and lodged/ released in good time to ensure smooth handing over of export shipments in port 4.7 Liaise with credit control department on collection of outstanding payments both from cash and credit clients. 5.Control the costs of the IFF unit in line with approved budget 6. Alert/Inform Management in case of significant operational issues which may impact on quality

• Diploma in Clearing and Forwarding or related field. • East Africa Freight Forwarding Practicing Certificate (EAFFPC) will be an added advantage • Knowledge of Single Customs Territory • Minimum of 4 Years experience in sea export freight forwarding/logistics • Experience in a supervisory or team lead role will be an added advantage.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9867 - CLEARING AND FORWARDING OPERATOR - AGL SEZ M/F

Fri, 08 May 2026 13:56:35 Z

2026-9866 - SENIOR SUPERVISOR - SEA EXPORTS M/F

Fri, 08 May 2026 13:47:18 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Senior Supervisor – Sea Export Logistics is responsible for overseeing end-to-end sea export operations, ensuring timely execution, regulatory compliance, cost efficiency, and high customer satisfaction. The role involves managing a team, coordinating with shipping lines and stakeholders, and ensuring adherence to company and international logistics standards. 1. Operational Management - Supervise daily sea export operations including booking, documentation, cargo handling, and shipment execution. - Ensure timely processing of export shipments (FCL/LCL) from origin to destination. - Monitor shipment milestones and proactively resolve operational issues or delays. - Coordinate with internal departments (pricing, transport, warehouse, documentation) for smooth execution. 2. Documentation & Compliance - Oversee preparation and verification of export documentation (BL, Invoice, Packing List, Certificate of Origin, etc.). - Ensure compliance with international trade regulations, customs requirements, and shipping line policies. - Maintain accurate records and ensure timely updating of internal ERP systems. 3. Customer Service - Act as a key point of contact for major clients and handle escalations effectively. - Ensure high service levels and maintain strong relationships with customers, and partners. - Liaise with overseas offices, carriers, and vendors for efficient cargo movement. - Provide shipment updates and ensure proactive communication. 4. Team Leadership - Lead, mentor, and supervise the sea export operations team. - Allocate workload, monitor productivity, and ensure team KPIs are met. - Conduct training sessions to enhance team capabilities and compliance awareness. - Foster a performance-driven and customer-focused culture. 5. Vendor & Carrier Management - Coordinate with shipping lines, NVOCCs, and transporter Teams for bookings and space allocation. - Negotiate operational arrangements and escalate capacity constraints. - Monitor carrier performance and maintain strong vendor relationships. 6. Performance & Reporting - Track key performance indicators (KPIs) such as on-time shipment, documentation accuracy, and service quality. - Prepare operational reports for management review. - Identify process improvements to enhance efficiency and reduce costs. 7. Risk & Problem Management - Identify operational risks and implement corrective and preventive actions. - Handle shipment discrepancies, claims, and disputes. - Ensure adherence to company policies, safety, and quality standards.

• Business Degree in Logistics, Supply Chain Management, Business Administration, or related field. • Diploma in Logistics and Distribution. • Minimum 5 years of experience in sea export freight forwarding/logistics • At least 2–3 years in a supervisory or team lead role. • Strong knowledge of international shipping terms (Incoterms), customs regulations, and documentation
Niveau d'études min. requis : Licence ou équivalent

2026-9865 - C & F SOLUTIONS MANAGER M/F

Fri, 08 May 2026 13:37:42 Z

Fonction : FREIGHT FORWARDING/SOLUTIONS
Type de contrat : CDI
Description du poste :
The C&F Solutions Manager is responsible for managing Customer-Focused C&F Solutions, Quality of Service, ensuring seamless coordination between customers and internal operational teams, and delivering superior customer service across freight forwarding and logistics activities. The role focuses on solution design, service delivery, issue resolution, and customer satisfaction, while supporting business growth and retention. 1.CF Solutions & Account Support • Act as the primary point of contact for key customers, providing end‑to‑end logistics solutions across imports, exports, and multimodal services. • Design and propose tailored CF solutions aligned with customer requirements, operational capabilities, and commercial objectives. • Coordinate with Operations team (Sea/ Air & Road) Transport, Warehousing Team, Finance teams and other internal support Teams to ensure smooth execution of agreed solutions. • Support RFQs, tenders, and pricing exercises by providing operational inputs and solution frameworks. 2. Customer Care & Service Management • Monitor shipment milestones to ensure proactive communication with customers on shipment status, delays, and exceptions. • Handle customer escalations, claims, demurrage/detention issues, and billing disputes in a timely and professional manner. • Ensure adherence to agreed Service Level Agreements (SLAs) and continuously improve service performance. • Drive customer satisfaction initiatives and service quality reviews. 3. Quality of Service & Data Quality Management • Own and drive quality of service standards across all customer-facing and operational activities. • Ensure accuracy, completeness, and timeliness of data captured in internal systems. • Monitor data quality related to shipments, documentation, billing, milestones, and KPIs, and ensure corrective actions are implemented. • Work closely with operations and IT/system teams to address data gaps, system issues, and process deviations. • Promote best practices for data discipline and compliance with internal SOPs and reporting requirements. • Support audits, KPI reporting, and management reviews by ensuring reliable and high-quality operational data. 4. Reporting & Process Improvement • Prepare and analyze customer service KPIs, shipment performance reports, and service improvement action plans. • Identify recurring issues and lead root cause analysis and corrective measures. • Participate in implementing process improvements, digital tools, and system enhancements to improve customer experience. 5. Commercial & Relationship Management • Support customer retention and growth through regular engagement, service reviews, and business development support. • Identify upselling and cross‑selling opportunities in collaboration with the sales team. • Assist senior management with customer presentations, business reviews, and strategic planning.

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Experience in handling key accounts and solution-based logistics services is highly desirable • 5 years in Logistics/ FMCG/ Supply Chain Management/Sales or Commercial Management
Niveau d'études min. requis : Licence ou équivalent

2026-9862 - CLEARING AND FORWARDING SOLUTIONS SUPERVISOR-SEZ M/F

Thu, 07 May 2026 09:47:10 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDD
Description du poste :
The C&F Supervisor is responsible for overseeing all clearing and forwarding activities (Import/ Export – Air/Road/Sea) of the SEZ shipments, ensuring compliance with customs regulations, smooth cargo movement, documentation accuracy, and timely delivery. The role involves coordination with Customers and internal stakeholders to ensure efficient logistics operations. 1. Customs Clearance & Compliance Manage end-to-end import/export clearance processes in coordination with the client and internal stakeholders Ensure compliance with SEZ policies, and government regulations. Liaise with customs officials and PGA's and regulatory bodies. Monitor documentation, and approvals specific to SEZ operations. 2. Documentation Management File management in SPOT Verify and process shipping documents (Invoice, Packing List, BOE, Shipping Bills, etc.). Ensure accurate filing of import/export declarations. Maintain proper records for audits and compliance checks. Coordinate with Custom House Agent for timely documentation. 3. Operations & Cargo Handling Coordinate with warehouse teams for receiving, storage, and dispatch. Ensure minimal dwell time and avoid demurrage/detention charges. Monitor cargo tracking and update stakeholders on status. 4. Coordination & Stakeholder Management Coordinate with freight forwarders, transporters, shipping lines, and airlines. Ensure timely communication on shipment updates and issues. Proactive communication with customers and internal stake holders for service delivery and improvements. 5. Team Supervision Supervise IFFO and support teams. Allocate tasks and monitor performance. Ensure adherence to SOPs and safety standards. 6. Reporting & MIS Prepare daily/weekly shipment reports and KPI dashboards. Track clearance timelines, delays, and compliance issues. Provide operational insights to management.

• Bachelor's degree in Logistics, Supply Chain, Business Administration or related field. • 2–5 years of experience in Clearing & Forwarding/Logistics/FMCG/Supply Chain Management. • Experience working in SEZ environment (preferred). • Strong knowledge of customs regulations and SEZ procedures.
Niveau d'études min. requis : Licence ou équivalent

2026-9860 - SUPERVISEUR SOLUTIONS SUPPLY CHAIN

Wed, 06 May 2026 18:39:02 Z

Fonction : FREIGHT FORWARDING/SUPPLY CHAIN
Type de contrat : CDI
Description du poste :
Dans un contexte de croissance et de transformation, AGL Côte d'Ivoire renforce sa Division Supply Chain et recrute un Superviseur Solutions Supply Chain chargé de concevoir des solutions digitales adaptées aux besoins clients, optimiser les opérations logistiques, piloter des projets transverses et contribuer à l'amélioration continue de la performance. À ce titre, il/elle aura pour principales missions de : 1. Assurer le support aux opérations et l'interface Métier / DSI Gérer les incidents complexes liés aux outils et processus opérationnels ; Suivre et piloter les demandes métiers via les outils dédiés ; Faciliter la communication entre les équipes IT/DSI et les équipes opérationnelles. 2. Concevoir, organiser et piloter les projets du périmètre Contribuer à la mise en œuvre de solutions techniques adaptées aux besoins opérationnels ; Accompagner les équipes dans la conduite du changement ; Assurer le support post-déploiement et le suivi de l'adoption des solutions. 3. Contribuer aux activités de pricing et de construction d'offres Analyser les dossiers d'appels d'offres, RFP/RFQ ; Définir la solution Supply Chain la plus adaptée aux besoins clients ; Construire les coûts associés ; Participer à la rédaction des cotations et de l'offre financière. 4. Piloter l'amélioration continue des opérations Identifier et proposer des solutions d'amélioration et de réorganisation des opérations ; Piloter les projets d'amélioration continue sur son périmètre ; Former et sensibiliser les équipes aux principes de l'excellence opérationnelle.

Formation & Expérience Bac+5 en Supply Chain, Logistique, Génie industriel, Management des opérations ou équivalent ; Expérience de 04 années dans un environnement Supply Chain, logistique ou amélioration continue ; Une expérience dans la gestion de projets Supply Chain ou solutions logistiques serait un atout. Hard Skills Bonne connaissance des opérations d'entreposage Supply Chain et logistiques ; Maîtrise des schémas logistiques, flux opérationnels et optimisation des processus ; Capacité à analyser des appels d'offres (RFP/RFQ) et construire des solutions adaptées ; Compétences en pricing, costing et élaboration d'offres techniques et financières ; Expérience en gestion de projets et conduite du changement ; Bonne maîtrise des outils informatiques et d'analyse de données (Excel avancé, ERP/WMS/TMS, outils de reporting) ; Capacité à coordonner des sujets transverses entre équipes métiers et IT/DSI. Soft Skills Excellentes capacités d'analyse et de résolution de problèmes ; Orientation client et culture du résultat ; Leadership et capacité à fédérer des équipes ; Bonnes compétences en communication et en collaboration transverse ; Esprit d'initiative et force de proposition ; Rigueur, organisation et gestion des priorités ; Capacité d'adaptation dans un environnement en transformation. Faire-faire / Posture managériale et pilotage Capacité à piloter des projets et coordonner plusieurs parties prenantes ; Aptitude à accompagner et embarquer les équipes dans le changement ; Capacité à animer des plans d'amélioration continue ; Sens du pilotage de la performance et du suivi des indicateurs ; Capacité à former, sensibiliser et faire monter les équipes en compétence.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Professionnel