Export RSS des offres - Seulement les offres à la une : Non / Métier : FREIGHT FORWARDING / Profil : RAIL-->MANAGEMENT RAIL

2026-9953 - Agent d'Exploitation Freight Forwarding - Control Tower H/F

Mon, 06 Jul 2026 06:29:36 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
MISSIONS Gérer un dossier d'exploitation en Commission de Transport maritime& aérien , pour des clients spécifiques, au sein d'une organisation en Control Tower ▪ Réception d'un ordre de transport en provenance d'un client sous contrat ou occasionnel. ▪ Gestion du process d'Expediting lié au contrat avec le client ▪ Vérification de la faisabilité à pouvoir traiter le dossier : compte fournisseur enregistré et mandat de représentation en douane existant. ▪ Ouverture du dossier d'exploitation dans le TMS ▪ Vérification ou obtention de l'exhaustivité et la conformité des documents du fournisseur, ou du clients, nécessaires pour réaliser expédition. ▪ Transmettre tous les documents, communiquer les instructions et s'assurer de l'effectivité des prestations confiées aux partenaires de référence du contrat et autres ou sous -traitants : Douane / Transporteur / Entrepôt / Organisme de vérification ou émetteur d'attestations liées à l'expédition. ▪ Booking auprès de la compagnie maritime / aérienne ▪ Organiser le positionnement du conteneur ou l'enlèvement des marchandises ▪ Assurer en temps réel la communication sur le déroulement du dossier avec le client et/ou son fournisseur, le réseau. ▪ Réception des documents de transport (MBL, HBL, MAWB, HAWB) ▪ Gestion des Bordereaux de Suivi de Cargaison ▪ Emission de la facture au client ▪ Envoi des documents au client ou au réseau. ▪ Gestion des factures fournisseurs, réception, vérification, imputation au dossier, transmission à la comptabilité ▪ Respecter les SOP mise en place dans le cadre de la gestion d'un client sous contrat ▪ Reporter dans le système toutes les actions / évènements requis pour le monitoring des flux dans le cadre du contrat avec le client. ▪ Être force de proposition auprès de son N+1 pour des suggestions d'améliorations de l'exploitation d'un trafic sous contrat. ▪ Respecter toutes les consignes ou procédures opérationnelles et financières de l'entreprise.

PROFIL ▪BAC + 2/+ 3 en Transport / Logistique / Commerce International ▪2 à 3 ans d'expérience dans une activité similaire, de préférence en transit maritime export ▪Anglais courant ▪Maîtrise des outils du pack Office ▪Expérience dans l'utilisation d'un TMS opérationnel SAVOIR ÊTRE ▪Rigoureux et méthodique ▪Sens de l'écoute ▪Sens du travail en équipe. ▪Bon relationnel pour une communication fluide avec la clientèle.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10074 - Sea Logistics Documentation Reefer Exports M/F

Fri, 03 Jul 2026 13:49:54 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Sea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).

Job Function: 1. Sea Logistics Operational/ Product Related • Daily communication with Customer documentation departments • Daily communication with Shipping lines regarding deadlines to ensure submitted timeously • Daily communication with Logistics / Transnet on Vessel ATD to submit PPECB , Phyto , Customs , COO and other related documents timeously. • Ensuring all documents received on time from customers once containers loaded to ensure necessary documents are submitted to 3rd party - EG, Shipping lines, Government are submitted with in the correct timelines. • Ensuring min to no mistakes are made on documents to ensure FSL is not impacted • Documents to be courier to destination before vessels arrive to avoid demurrage. 2. Compliance / standards related • Deliver minimum standards for every booked shipment • Ensure credit notes kept to the minimum • Accurate and correct data sent to clients • Correct data and accuracy avoid non-payment and unnecessary write offs • Ensure correct rates are used and invoiced any discrepancies avoided 3. Development / Innovation • Within own sphere identify and escalate to FS-P incorrect information before sending to customers 4. Communication • Support Management through the communication of current issues and continuous improvement of customer standard. • Communicate any issues from Customer side to Management and Staff to ensure future non-payment is avoided 5. Support • Support Sea Logistics operations teams in industry related questions / requirements (point of escalation) • Support on any customer related issues and queries on rates 6. Training / Qualification • Ensuring ongoing compliance • Perishable knowledge • Up to date for rates of each client and rate changes. 7. Good relationships with all stakeholders in the industry - PPECB, DAFF, COLD STORES, Shipping Lines, Port, Transporters, and Clients Minimum Education and Experience Requirements: • Relevant qualification • Minimum 5 years relevant working experience • Strong attention to detail and organisational skills • Ability to work under pressure and manage multiple deadlines
Niveau d'études min. requis : Licence ou équivalent

2026-10070 - Code 14 Driver x 15 M/F

Thu, 02 Jul 2026 13:18:56 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: To safely and efficiently operate company heavy-duty vehicles (Code 14) for the transportation and delivery of goods and materials as directed, while ensuring compliance with road traffic regulations, company policies, and health and safety standards. Job Function: Driving and Transport • Operate a Code 14 (EC) truck in a safe, responsible, and lawful manner at all times. • Transport goods, equipment, or materials to and from designated locations as instructed. • Ensure all loads are properly secured and comply with load and weight regulations. • Adhere to all traffic laws, road safety rules, and company driving policies. Vehicle Care and Maintenance • Conduct daily pre-trip and post-trip inspections of the vehicle. • Report any mechanical faults, defects, or accidents immediately to the supervisor. • Ensure the vehicle is kept clean and in roadworthy condition. • Monitor fuel usage, oil, tyre pressure, and overall vehicle performance. Documentation and Reporting • Accurately complete trip sheets, delivery notes, and logbooks. • Obtain signatures, delivery confirmations, and proof of deliveries where required. • Record mileage, routes, fuel consumption, and delivery times accurately. Safety and Compliance • Always Follow company Health and Safety procedures. • Use all Personal Protective Equipment (PPE) as provided. • Immediately report any incidents, accidents, or unsafe conditions. • Comply with all company policies regarding alcohol, drugs, and workplace conduct. Operational Duties • Assist with loading and offloading of goods when required. • Plan routes effectively to ensure timely deliveries and fuel efficiency. • Communicate any delays, route changes, or delivery issues to dispatch or supervisor. • Always represent the company professionally when interacting with clients or the public. ________________________________________ Behavioural Competencies • Reliable and punctual. • Honest and trustworthy. • Safety-conscious and disciplined. • Good communication and teamwork skills. • Professional attitude and customer-focused approach.

Minimum Education and Experience Requirements: • Matric • Valid Code 14 driver's licence with a valid PrDP (Professional Driving Permit). • Minimum of 6 years' experience driving heavy-duty trucks. • Clean driving record. • Good knowledge of South African road networks and regulations. • Ability to read, write, and complete required documentation accurately. • Cross Border experience. • Dangerous goods compliant. • Valid passport.
Niveau d'études min. requis : Licence ou équivalent

2025-9349 - Coordinateur Operations Shipping H/F

Wed, 01 Jul 2026 15:50:03 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
CONTEXTE DE RECRUTEMENT Vous aurez plus précisément la responsabilité de : - Contrôler et amélioration de la qualité de service offerte aux clients par les agences du réseau Afritramp et lignes régulières General cargo - Veiller à la parfaite adéquation entre notre offre de services et les exigences de nos clients afin d'assurer leur entière satisfaction - Contrôle du respect des procédures opérationnelles Groupe - Support au Développement commercial & service facturation FDA Missions principales : - Contrôle de la qualité de service offerte par les agences du réseau - Réception, traitement et suivi des demandes Tramp client - Suivi des escales /opérations navires au niveau Corporate - Support technique, commercial, juridique et opérationnel aux agences - Cotations (PDA) & suivi préfinancement escales - Documentation : vérification (B/L) - Assistance DA-desk pour la facturation (FDA) / recouvrement - Suivi des réclamations clients - Customer service (newsletter) - Veille commerciale et support développement portefeuille clients - Suivi contrôle opérationnel logiciel (opérations) Gatship - Statistiques / suivi KPI - Etudes de marché Cette liste n'est pas exhaustive.

Le profil recherché : Expérience : à partir de 5 ans d'expérience dans le secteur maritime (en tant qu'agent consignataire, opérateur de navires…) Compétences requises : - Anglais et français courant/ maitrise des outils informatiques - Rigueur, organisation, esprit d'équipe & sens du collectif, bon relationnel, proactivité, force de proposition, sens des priorités et gestion du stress
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10063 - IFF OPERATOR - DECLARATION M/F

Wed, 01 Jul 2026 13:58:39 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
1.Ensure all the necessary documents required to make entries are in order. 2. Lodge accurate Customs entries in the KRA system, ensure a set of the local COC processing is shared with the supervisor. 3. Support Supervisor with all taxes /fee computation enquiries including e.g. KEBS, Port health, radiation etc. 4. Constantly check in Tradex/ICMS to confirm any passing & KENTRADE or rejection of entries, respond to Customs messages pertaining to any queries raised regarding the same through TRADEX. 5. Ensure customs files have all the necessary attachments, ensure KEBS consignment documents are complete and a set to obtain local COC is shared with the supervisor or PORT operation team in real time. 6. Support the supervisor on enquiries regarding documents, Customs duties, Customs requirements and regulations. 7. Handle Customs queries in liaison with the supervisor. 8. Lodge accurate IDF's in the KRA ICMS system. 9. Lodge PGA regulatory import permits & other consignment documents in TFP-KenTrade system.

1. Diploma in Clearing and Forwarding or related field. 2. EACFFP Certificate 3. ICMS training and password is mandatory. 4. 2 years relevant experience.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10045 - CLEARING AND FORWARDING MANAGER M/F

Tue, 30 Jun 2026 05:40:13 Z

Fonction : FREIGHT FORWARDING/MANAGEMENT FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The C&F Manager provides strategic and operational leadership over the company's sea import, export, and transport functions. The role ensures that all processes — from documentation and customs clearance to cargo delivery — are executed efficiently, profitably, and in full compliance with statutory and client requirements. 1. Strategic & Operational Leadership • Provide overall leadership to the Sea Imports, Exports, and Transport functions, ensuring coordinated, compliant, and cost-effective operations. • Translate company strategy into measurable operational objectives for each department, ensuring alignment and synergy across functions. • Lead monthly operational reviews with department heads to assess performance, highlight bottlenecks, and implement improvement actions. 2. Sea Imports Oversight • Supervise the Sea Imports Manager to ensure that all import activities — from pre-alert to final delivery — are executed accurately and within timelines. • Approve or review major import files, especially those involving high-value cargo, client escalations, or potential financial exposure. • Validate that customs documentation, valuation, and tariff classification comply with KRA and port regulations. 3. Sea Exports Management • Oversee export operations to ensure accurate and timely documentation, customs clearance, and vessel loading. • Supervise the Exports Supervisor in planning and coordinating export bookings, container allocations, and shipping instructions. • Review export performance indicators (volume, accuracy, cost, turnaround time) and drive corrective actions for improvement. 4. Transport Supervision • Provide oversight to the Transport Supervisor, ensuring efficient dispatch, routing, and coordination of transport activities. • Review transport utilization, turnaround times, and cost efficiency across the delivery network. 5. Performance & Financial Management • Prepare annual departmental budgets and monitor expenditure, ensuring alignment with company profitability targets. • Review revenue reports, validate billing accuracy, and control disbursement exposure on all job files. 6. Compliance, Risk & Quality Control • Ensure compliance with customs, port, and transport regulations, and maintain zero non-conformity in audits. • Monitor and improve key performance indicators such as cost per shipment, operational gross margin, and customer satisfaction. 7. Client & Stakeholder Management • Serve as the senior escalation point for client issues within imports, exports, or transport operations. • Maintain strategic relationships with key clients, shipping lines, transporters, and regulatory bodies.

• Bachelor's degree in supply chain, Logistics, International Trade, or Business Administration. • Diploma in Clearing & Freight Forwarding (KIFWA or equivalent). • FIATA, CIPS, or equivalent logistics certification is an advantage. • Minimum 8–10 years' experience in C&F operations, including sea freight and transport. • At least 5 years in a senior supervisory or managerial role overseeing multiple logistics functions. • Demonstrated experience in customs clearance processes, shipping line coordination, and multimodal logistics.
Niveau d'études min. requis : Licence ou équivalent

2026-10042 - Transport Cost Controller M/F

Mon, 29 Jun 2026 12:52:07 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: The Cost Controller will be responsible to assist with all systems, policies, processes, software digital and information systems to enable accurate and informed decisions, cost management, optimal operational effectiveness, and heightened customer satisfaction. The systems implemented must support the effective management of the TMS, payroll, operational execution, trip information, rates, invoicing with revenue and cost management. The Cost Controller will supply administrative and analytical support to the operation to ensure business compliance on all operating systems, standards, and procedures. The cost controller will be responsible to maintain all master data and align that with all the operating systems, identify missing and incorrect data with corrective actions and reporting. The Cost Controller must be a system subject matter expert to support the operation and understand the system to identify GAPS, training and interventions to ensure optimal understanding of the systems deployed. Job Function: Financial & Performance Management • Upkeep of Master Data for record keeping and relevant operational indicators • Daily check on accurate capturing of information on all platforms (TMS, ERP, Fuel, Time and attendance etc) • Take accountability for department P&L inputs that are directly reliant on accurate data captured within multiple systems/platforms • All contract information pertaining to revenue generation is supplied/captured accurately in the system • Revenue generation/inputs done daily on the system • Purchase order management, - All fixed PO's are raised by the relevant operations teams - All PO's are generated and approved on the correct platform - Manage all open PO's not approved daily - Ensure PO's are allocated to the correct GL code - Ensure all PO's have the correct supporting documentation • All sub-hire costs are linked with the correct trip references and • Assist and manage budgets, forecasts, performance, and management reports • Ensure accurate financial reporting and reconciliation process • Drive cost control initiatives and identify opportunities for operational improvements • Manage profitability and margin improvement initiatives • Monitor fuel usage, maintenance, staff and variable cost • Assist and support in the procurement and vendor management • Drawing up the dashboards and issuing the reports • Monthly rate adjustments (fuel) • Annual rate and statutory increases • POD and invoicing management • Manage daily, weekly, monthly capturing and agreed operational reports • Analyse route and revenue rates/costing • Dead kilometre cost analysis • CI projects to improve margin System Management • TMS management - System usage report, identify underutilization - Gather reasons for underutilization and propose remedial action - Geo-locations set up and managed - Reported non-conformances actioned by operations - Mobile task compliance - Mobile usage

• Tracking - Unit uptime - Risk check compliance - Downtime response analyses - Master data management - Monitoring and use of the system - Risk event management and close out - Risk profile analyses and corrective actions - Driver fatigue monitoring and reporting • ERP and cost management - Trip files opened immediately - Trip capture and upload completeness - Ensure daily trip files are invoiced - Monthly fuel adjustments are implemented and captured on the system - PO and expense management - First line support on training and implementation of system - Identify gaps and propose system enhancements - Revenue capture and rate audits - Fuel management and reporting - Fuel consumption analyses actual VS budget - Fuel bowser management and consolidations - Fuel transaction reconciliations Payroll Management • Oversee compliance on time and attendance system and submissions - Ensure time and attendance is recorder daily - Report any anomalies daily for action - Highlight risk and gaps - Weekly scheduled session with payroll • Leave management - Monitor approval of leave before commencement of leave - Ensure all leave forms are successfully uploaded once approved - Analyse leave days and report excessive/high leave - Implement leave schedule - Analyse leave activity and report trends - Assist with channelling of queries Reporting & Governance • Assist to prepare and present departmental reports • Report on KPI's, financial, safety and operational performance • Communicate meeting outcomes and action plans to the team • Report on departmental profitability, cost/km, fleet utilisation, on-time delivery etc. • Ensure audit readiness and document control • Monitoring health and safety and ensure HSE compliance • Oversee daily depot operations, load planning, route optimisation and scheduling • Ensure planning vs actual performance is monitored and corrected • Monitor fleet optimization and productivity • Monitor TMS compliance and operation control reporting • Monitor POD control, booking accuracy and invoicing deadlines • Monitor and report fleet availability, maintenance planning and compliance • KPI's (fuel, km's, utilisation, tonnage, on-time delivery, standing times, dead km's etc.) • Meet and improve SLA, process, and activity KPI's • Monitor and report asset tracking and movement reporting • Monitor and report on board cameras and driver behaviour • Monitor vehicle service scheduling and maintenance • Report vehicle uptime, breakdowns and repair turnaround • Report inspections, COF's, permits and certificates are current • Report driver and shift management • Report driver working hour and overtime compliance • Oversee the activities and performance indicators • Responsible for Data Quality and integrity • Ensure compliance requirements are fulfilled • Insure updating the rate database and the various transport-related rates • Assist & support Middle & Front Office in the setti
Niveau d'études min. requis : Licence ou équivalent

2026-10032 - HEAD OF AIRFREIGHT M/F

Thu, 25 Jun 2026 09:10:26 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Head of Air Freight will lead and oversee all air freight operations, strategy, and business development for the logistics company in Uganda. This role requires strong leadership, deep industry knowledge, and the ability to drive efficiency, profitability, and customer satisfaction in air cargo services. Key Responsibilities 1. Strategic Leadership: Develop and implement air freight strategies aligned with company goals and market trends. 2. Operational Management: Oversee daily air freight operations, ensuring compliance with international aviation and customs regulations. 3. Business Development: Expand market share by building partnerships with airlines, freight forwarders, and key clients working with the commercial department . 4. Financial Oversight: Manage budgets, pricing strategies, and profitability of air freight services. 5. Team Leadership: Lead, mentor the N-1, and develop a high-performing team of air freight professionals. 6. Customer Relations: Ensure excellent service delivery and resolve escalated client issues. 7. Compliance & Risk Management: Guarantee adherence to aviation safety standards, customs laws, and company policies. 8. Innovation & Technology: Drive digital transformation in air freight processes, including automation and tracking systems.

Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field. Master's degree is an advantage. Experience: Minimum 8–10 years in air freight or logistics, with at least 5 years in a similar role. •Industry Knowledge: Strong understanding of international air cargo operations, customs clearance, and aviation regulations. •Leadership Skills: Proven ability to lead diverse teams and manage cross-functional projects. •Analytical Ability: Strong financial acumen and ability to analyze market trends. •Communication: Excellent negotiation, presentation, and stakeholder management skills. •Technology Proficiency: Familiarity with freight management systems, ERP platforms, and digital logistics tools.
Niveau d'études min. requis : Licence ou équivalent

2025-9189 - PRICING EXECUTIVE M/F

Wed, 24 Jun 2026 14:43:05 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Based in Nairobi and reporting to the Commercial Manager - Kenya, the overall purpose of the role is to prepare competitive quotes to ensure profitability. The specific deliverables will be to:- 1. Source for market rates and mark-up 2. Prepare quotations for the Commercial team 3. Follow up on the quotes sent to the Clients to ensure closure 4. Report on the success rate of the quotations on closure. 5. Profile requests 6. Seek appropriate levels of approval from Management and service departments 7. Review quotations to ensure alignment with the Client confirmations and internal process requirements 8. Source and maintain an updated data of contacts relevant to the compilation of quotation and avail them for common reference 9. Maintain an up to date record of proposals sent and their status as per approved database formats 10. Work with the Commercial Manager to support Freight Forwarding activities in conjunction with the HQ team to build competitive rates within carriers. 11. Follow through a customer support gap and create a strategy on organic growth and business continuity. 12. Support in market intelligence i.e. Identifying growing verticals 13. Work closely with projects and bid teams and assist in putting together proposals. 14. Provide periodic reports to all key stakeholders

1. Diploma in Clearing & Forwarding or equivalent 2. Knowledge of the freight industry 3. Three years experience in a busy Logistics Company
Niveau d'études min. requis : DEUG, BTS, DUT
Langue / Niveau :
ANGLAIS : Courant

2026-10021 - TRANSPORT MANAGER M/F

Mon, 22 Jun 2026 14:28:57 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
TASKS AND RESPONSIBILITIES •Manage the team (N-1) including Fleet drivers, Workshop and Subcontracted Transport •Inform N-1 of the entity strategy/evolutions and communication on required alignments •Build & adapt the logistics services offer according to market situation or market anticipation, capacity of the organization, profitability and associated risk level in coordination with Sales department and General Management •Monitor quality of service of the Uganda fleet to generate the required turn truck around to achieve budget target (Kenya/EDRC/South Sudan) including KPI's based on number of trips, number of containers delivered in time, number of trips/available truck •Manage the operational relationship with AGL Internal Departments or direct clients •Receive instructions from the client (internal or external) prior to cargo delivery or collection (Mainly Aid & Relief clients) •Inform the client (internal or external of delivery/ collection status) •Alert the client in case of operational issue (potential/ real) •Drive the deliveries for vehicle service while controlling overheads and Workshop costs •Based on the received cargo delivery/ collection requests, prepare/ validate the operations planning and inform COMs and FOPs •Track the fleet (via central GPS system) and ensure optimization of the mobilized means •Organize and control the documentation transmission: Delivery proof (POD, RCN) to COM units and interchange to container Logistics Manager •Liaise with QHSE for audit recommended actions implementation •Analyze and focus on staff costs: casuals, extra- work •Monitor and challenge workshop costs: Gas, Oil, Tyres etc. •Implement any option that would allow decreasing costs (training for drivers, road selection) •Report any operational issues (including cargo) to COMs/ FOPs in charge •Request instructions in case of arbitrations to be rendered between cargo deliveries •Alert N+1 in case of significant operational issue (impact on quality of service , invoicing, sensitive client) •Inform N+1 and sales department of all quotation non-compliant with COM goals (gross margin, turnover, feasibility.) •Identify and work on the issues raised during the files processing whatever in the responsibility scope or not. •Receive work order from internal departments and generate the JMP accordingly SUBCONTRACTED TRANSPORT •Provide subcontracted transport for both internal and external needs with emphasis on service delivery, profitability and cost control •Select the authorized subcontractors. The selection of subcontractors with risky profile (limited means or quality of service, weak financial situation, competitor...) WORKSHOP •Manage and distribute the day-to-day workshop administration activities including but not limited to procurement, stock management / control, job planning / preventive maintenance scheduling... •Coordinate workshop daily meetings in conjunction with the Workshop Administrator.

• Minimum – Degree in Business Administration, Supply Chain Management or its equivalent • At least 5 yrs experience in running a fleet of more than 25 trucks • Local knowledge of the East African Region • Good knowledge of Microsoft office • Experience in using Fleet Management Software (Ideally Telematix) • Excellent communicator • Good record in supervising team members • Knowledge of URA Customs Procedures • Good computer knowledge in Microsoft Excel, Words and SPSS
Niveau d'études min. requis : Licence ou équivalent

2026-10022 - Operations Controller M/F

Mon, 22 Jun 2026 13:27:52 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Successfully co-ordinate all client shipments from start to end.

Job Function: • Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms. • Ensure client deadlines and procedures are adhered to. • Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum. • Provide a positive learning environment in order to strengthen the team you are working with. • Ensure all work is carried out in accordance with the departmental and company procedure manual. • Ensure all shipments are dispatched within the proposed time frame. • Keep client fully informed of the progress of the shipment. • Ensure all Customs regulations are met including the prompt return of documents. • Ensure the respective AGL Office at destination is kept fully informed of the position of cargo received. • Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract. • Ensure all information entered into the system is correct. • Liaise with suppliers and expeditors to ensure timeous uplift of orders. • Ensure POD's are returned by both the haulier and / or AGL office of destination. • Ensure clients are invoiced in line with what has been agreed and the costing is accurate. • Ensure invoices are dispatched regularly and in line with a procedure. • Ensure that clients are invoiced according to the credit terms set out for their respective Account • Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients. • Ensure that AGL portrays a professional and friendly image to all clients. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager • Handle exports/import shipments according to client requirements • Ensure all destination county requirements are met Minimum Education and Experience Requirements: • Matric • A Freight Forwarding or any such relevant course qualification is an advantage. • Minimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export experience.
Niveau d'études min. requis : BAC

2026-10017 - Directeur Corridors H/F

Mon, 22 Jun 2026 06:25:58 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
AGL vise la position de leader des corridors en Afrique. 1. Impact stratégique Le Directeur Corridors définit et pilote la stratégie de déploiement des corridors : Cartographie des corridors, définition des priorités d'investissement et identification des partenaires clés Identification des leviers de performance (quick wins, facteurs clés de succès) Mise en place d'une gouvernance structurée et anticipation des flux Intégration de plans de contingence et gestion des situations de crise Contribution à l'offre commerciale (animation, pricing harmonisé, offres clients structurées) 2. Pilotage des activités Il garantit la performance et la compétitivité des solutions logistiques : Suivi des KPI (pricing, marges) et pilotage des performances financières, opérationnelles et commerciales Optimisation des ressources et renforcement de la fluidité, traçabilité et digitalisation Promotion des solutions digitales et contribution aux initiatives d'innovation (dont IA) Diffusion des meilleures pratiques au sein du réseau 3. Déploiement des corridors et hubs Il structure et accélère l'ouverture de nouveaux dispositifs : Mise en place d'un référentiel standard de déploiement (RH, SOP, outils, agréments) Anticipation des démarches réglementaires et coordination des parties prenantes Collaboration étroite avec les directions commerciale, logistique et technique 4. Management & interactions Leader fédérateur dans un environnement international : Encadrement des directeurs régionaux et contribution aux recrutements Coordination transverse avec transport, douane, logistique, commerce et RH (expertise, offre, compétences) 5. RSE & Local Content Développement de corridors à impact socio-économique local Promotion d'une culture sécurité et d'exemplarité Réduction de l'empreinte environnementale

Expérience confirmée dans la gestion des corridors et de la connectivité intra pays, région Compétences techniques en commerce international, logistique et dans les sujets de la connectivité et du transit international Connaissance approfondie des environnements des pays émergents et capacité à y opérer efficacement Management fonctionnel éprouvé dans des contextes multiculturels et internationaux. Disponibilité pour des déplacements fréquents en Afrique et en Europe. Très bon niveau d'anglais Une appétence pour l'Afrique est un plus
Niveau d'études min. requis : Master ou equivalent

2026-9828 - Customer Operations Manager H/F

Fri, 19 Jun 2026 17:02:59 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
Le Customer Operations Manager pilote les activités de transit et de logistique de son portefeuille clients. Il supervise l'exécution des opérations, garantit la qualité de service, le respect des délais et des engagements financiers, et assure une communication fluide et professionnelle avec les clients, tout en manageant son équipe (N-1). Vos responsabilités principales Management des équipes Définir les objectifs de qualité de service en cohérence avec les directives du N+1 Informer les équipes sur la stratégie et les évolutions de l'entreprise Évaluer la performance des collaborateurs et développer leurs compétences Mettre en œuvre les procédures de passation en cas de changement Appliquer les programmes d'intégration, de formation et de gestion des absences Maintenir un climat de travail structuré, collaboratif et orienté résultats Animation de la relation client opérationnelle Réceptionner et analyser les instructions de transit des clients Coordonner les nouveaux dossiers avec la Direction Commerciale et les Solutions Logistiques Requérir et vérifier la documentation et les instructions clients Suivre l'avancement des dossiers et transmettre les rapports convenus Alerter les clients en cas de risques ou incidents opérationnels Assister le service recouvrement sur les dossiers de créances client Pilotage du traitement des dossiers Garantir l'application des procédures opérationnelles standards (SOPs) Répartir les dossiers entre les File Operators Valider l'ouverture des dossiers (et escalader les sujets crédit au N+1) Contrôler le respect des étapes, délais, saisies et documentations Assister les équipes en cas de problématique opérationnelle Assurer l'archivage physique et électronique hebdomadaire Mettre en œuvre des actions d'amélioration continue (process, outils, ressources) Contrôler la qualité de formalisation et de documentation des dossiers Suivi de la rentabilité et des débours Maîtriser les cotations et contrats liés aux opérations clients Sélectionner les moyens opératoires adaptés, dans le cadre de la cotation validée Valider les factures fournisseurs et leur affectation aux dossiers Valider les assignés et pièces justificatives soumises Contrôler les débours par dossier Alerter le N+1 en cas d'écart entre cotation et réalité opérationnelle Reporting & conformité Alerter le management en cas de problème opérationnel significatif Reporter toute information pertinente liée à l'activité ou à l'environnement Identifier et remonter tout dysfonctionnement opérationnel Signaler tout obstacle impactant la performance Respecter strictement les procédures internes, HSE et règles de sécurité Contribuer à l'amélioration continue et à la prévention des risques

BAC +3 / +4 en Transport, Logistique ou diplôme équivalent Minimum 5 ans d'expérience en transit/logistique ou activité similaire Bonne connaissance du management d'équipes et de projets Bonne maîtrise de Microsoft Office Excellent usage des outils et moyens de communication Excellentes capacités rédactionnelles et orales Sens aigu de l'organisation et rigueur Dynamisme et leadership naturel Fort esprit d'équipe Capacité de prise d'initiative et orientation solutions Respect des délais courts et capacité à travailler sous pression Capacité à mobiliser et fédérer une équipe autour d'objectifs communs
Niveau d'études min. requis : Licence ou équivalent

2026-10014 - AIRFREIGHT EXPORTS SUPERVISOR M/F

Fri, 19 Jun 2026 16:31:42 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
To coordinate and supervise end-to-end airfreight export operations, ensuring timely shipment execution, compliance, cost control, and customer satisfaction. A. Export Operations Management • Organize bookings and notification of shipments with the airlines • Plan, coordinate, and monitor airfreight export shipments from booking to uplift. • Allocate files to team members and ensure adherence to operational timelines. • Liaise with airlines, ground handlers, and transport providers and co-ordinate collection of export goods. • Ensure all export documents have been received • Ensure accurate and timely cargo delivery to airport. • Prepare accurate and competitive quotations to Clients B. Documentation & Compliance • Oversee preparation of export documentation (AWB, invoices, packing lists, certificates). • Ensure compliance with customs regulations, IATA requirements, and client SOPs. • Verify completeness and accuracy of file documentation before shipment execution. • Ensure proper update and maintenance of export records C. Client Service & Communication • Serve as key contact for export clients regarding shipment status. • Provide proactive updates and resolve operational issues promptly • Escalate service disruptions where necessary. D. Team Supervision • Supervise and support the export team • Allocate workload and monitor performance. • Train and mentor staff on processes and compliance. E. Cost & Revenue Control • Ensure shipments are executed in line with approved quotations. • Validate supplier invoices and client billing accuracy. • Monitor operational costs and flag deviations. • Prepare draft invoices and send them to Clients F. Process & Quality Management • Ensure strict adherence to SOPs across all export processes. • Monitor file processing performance end-to-end. • Identify process gaps and implement improvements. G. Reporting & KPI Management • Prepare and submit monthly KPI reports to management. • Track operational performance, service levels, and efficiency metrics. • Generate periodic sales returns

• Diploma in Clearing and forwarding/Logistics/ Supply Chain Management • IATA Dangerous Goods Certification • 3 years' experience
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9869 - INTERNATIONAL FREIGHT FORWARDING - OPERATOR SEA EXPORTS M/F

Wed, 17 Jun 2026 08:46:14 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
In the Sea Exports Department. The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9984 - Customs Manager M/F

Mon, 15 Jun 2026 08:16:14 Z

Fonction : FREIGHT FORWARDING/DOUANES FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: The Customs Manager is responsible for ensuring the accurate and compliant execution of all customs clearance activities related to international shipments. This includes managing a customs team, coordinating with government agencies, and ensuring efficient and cost-effective movement of goods across borders. The role demands strong knowledge of local and international customs regulations, excellent leadership skills, and a high level of attention to detail. Job Function: • Lead and manage the customs clearance team, ensuring timely and compliant processing of import and export shipments. • Ensure all documentation submitted to customs authorities is accurate, complete, and aligned with current legislation and company policies. • Liaise withCustoms, and other regulatory bodies to resolve issues, clarify requirements, and stay aligned with applicable laws and regulations. • Maintain up-to-date knowledge of customs regulations, trade agreements, tariffs, and relevant legislative changes affecting freight movement. • Oversee classification of goods (HS codes), valuation, duty and VAT calculations, and permit/license requirements, including ITAC permits and customs codes. • Ensure the correct application of Incoterms and manage all bonded and transit documentation, including RIT and Road Bond acquittals. • Work collaboratively with internal teams (operations, sales, warehousing) and external stakeholders (clients, agents, border authorities) to optimize clearance processes. • Provide training and mentorship to both junior and senior customs staff, ensuring comprehensive knowledge of the Customs Tariff and procedures. • Monitor team performance using KPIs and drive continuous improvement in speed, accuracy, compliance, and client satisfaction. • Represent the company during audits or investigations related to customs compliance; ensure accurate record-keeping and audit readiness. • Handle and resolve client and network customs-related queries efficiently and professionally. • Manage and finalize all customs refund applications. • Maintain and update the Warehouse Bond Books weekly to ensure compliance and accuracy. • Organize and oversee all statutory customs-related matters, ensuring national consistency in processes and compliance. • Develop, implement, and enforce streamlined customs procedures across all branches; ensure alignment with SARS requirements and internal standards. • Conduct monthly reviews with national customs managers to align on compliance, performance, and procedural updates. • Facilitate regular communication, and provide feedback and regulatory updates to internal teams. • Ensure all branches operate in full compliance with codes and customs regulations, including conducting internal audits where necessary. • Identify and recommend process improvements and system enhancements to improve efficiency and reduce delays or penalties. • Carry out any other delegated tasks as assigned by the repo

Qualifications and Experience: • Matric certificate (required); relevant tertiary qualification in International Trade, Logistics, or Customs Compliance (preferred). • Minimum 5–7 years' experience in customs clearing within freight forwarding, with at least 2–3 years in a leadership or managerial role. • In-depth understanding of customs laws, tariff schedules, and import/export procedures. • Proficient in customs systems such as EDI, CargoWise, or similar platforms. • Solid experience with import/export procedures via air, sea, and road. • Strong understanding of incoterms, bonded cargo, temporary imports/exports, and permits (e.g., ITAC, NRCS, etc.). Key Competencies: • Strong leadership and team management skills • High attention to detail and accuracy • Excellent problem-solving and decision-making capabilities • Effective communication and interpersonal skills • Ability to work under pressure and meet deadlines • Strong organizational and planning abilities • Client-focused mindset with strong ethics and integrity
Niveau d'études min. requis : Licence ou équivalent

2026-9974 - Truck Drivers M/F

Thu, 11 Jun 2026 09:38:04 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
 The primary purpose of the Heavy Goods Trucks Driver is to transport containerized cargo safely and efficiently between designated locations.  This role is crucial in ensuring the timely and secure delivery of goods, maintaining the integrity of the cargo, and adhering to all relevant traffic laws and safety regulations.  The driver is also responsible for the proper handling, Daily inspections required to maintaining vehicle and equipment functionality. The driver is also responsible for reporting fault back to workshop for corrective action.  Additionally, the driver is responsible for providing professional and courteous service to clients and colleagues. MAIN MISSIONS AND RESPONSIBILITIES DETAILS:  Transport containerized cargo to and from designated locations.  Load and unload cargo safely and efficiently.  Ensure all cargo is properly secured and protected during transport.  Handle and stack containerized cargo properly.  Maintain accessibility within container stacks.  Adhere to all traffic laws and safety regulations.  Maintain accurate records of cargo and delivery details.  Inspect and maintain vehicle and equipment to ensure proper functioning and safety.  Follow designated routes and schedules provided by management.  Maintain a professional and courteous demeanor with other drivers and clients.  Immediately alert relevant personnel of any detected anomalies or malfunctions in allocated equipment.  Adhere to all company policies and procedures.

 Ordinary Certificate of Educations (s4).  Valid commercial driver's license (CE)  Minimum of 3 years' experience driving a heavy truck equipment transporting containerized cargo  Knowledgeable in operating heavy trucks equipment such as containerized cargo trucks (45 ft. and 50 ft.), flatbed trucks, reefers and chassis  Knowledgeable in weight distribution, vehicle maintenance, and road safety regulations  Knowledge of DOT regulations and requirements  Ability to navigate GPS, maps, and other required devices  Ability to work independently, show initiative and adaptability  Excellent communication, customer service, and problem-solving skills  Reliable, dependable and punctual  Ability to work independently without direct supervision  Formal knowledge of repairing, maintaining lifting equipment and heavy machines is an added advantage.  Ability to lift and move heavy objects (50-100lbs)  Must be able to spend extended periods of time sitting, driving and operating equipment  Ability to work in different weather conditions  Great vision, hearing, and a high level of alertness The job demands the ability to sit for prolonged periods while driving. The driver must be able to lift and carry heavy materials when loading and unloading the truck. The driver must be able to climb in and out of the truck repeatedly and must have the ability to bend, stoop, and twist as necessary to load and unload cargo. The job requires good vision, hearing, and a high level of alertness to ensure safe operations. The heavy truck driver works long hours and may be required to work overnight, weekends, and holidays. The driver is exposed to various environmental conditions, including extreme weather conditions, fumes, and vibrations caused by the truck on the road. The driver must be able to work in a noisy environment and must follow safety regulations to avoid accidents. Proper personal protective equipment (PPE) must be always worn.
Niveau d'études min. requis : BAC

2026-9954 - QUALITY CONTROL OFFICER – Finished Goods (Food Warehouse) M/F

Tue, 09 Jun 2026 13:44:16 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDD
Description du poste :
The Quality Control Officer is responsible for ensuring that all finished food products stored and dispatched from the warehouse meet company quality standards, food safety regulations, and customer requirements. The role ensures compliance with internal policies, regulatory standards, and good warehouse practices. 1. Quality Inspection & Control • Conduct routine inspection of finished goods upon receipt, storage, and prior to dispatch • Verify product quality, labeling, packaging integrity, and expiry dates • Ensure adherence to specifications and reject non-conforming products • Monitor stock conditions (temperature, humidity, cleanliness) 2. Food Safety & Compliance • Ensure compliance with food safety standards (HACCP, ISO 22000, GMP, local regulations) • Monitor hygiene practices within the warehouse • Support implementation and maintenance of food safety systems • Conduct internal audits and assist in external audits 3. Documentation & Reporting • Maintain accurate QC records, inspection reports, and non-conformance logs • Prepare daily/weekly/monthly quality reports • Track and report quality trends, deviations, and corrective actions • Ensure traceability of all finished goods 4. Inventory Quality Management • Monitor shelf life and ensure FEFO/FIFO is followed • Conduct periodic stock quality checks and audits • Identify and manage slow-moving, damaged, or expired products • Coordinate product recalls if required 5. Corrective & Preventive Actions (CAPA) • Investigate quality issues and customer complaints • Implement corrective and preventive measures • Work with warehouse and production teams to prevent recurrence 6. Training & Awareness • Train warehouse staff on quality standards and food safety practices • Promote awareness of quality procedures and hygiene practices

•Bachelor's degree in food science, Quality Assurance, Microbiology, or related field • Experience- 2–5 years in food warehouse, quality control, or food manufacturing environment
Niveau d'études min. requis : Licence ou équivalent

2026-9961 - Responsable Coordination et Performance Fret Aérien (H/F)

Fri, 05 Jun 2026 14:16:16 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
CONTEXTE DE RECRUTEMENT Dans le cadre du renforcement des activités de fret aérien au siège, vous intervenez en support direct du Directeur Fret Aérien. Vous contribuez au pilotage, au suivi de la performance et au développement des activités aériennes (transit, GSA, GHA et charter) à l'échelle du réseau Afrique. Vous aurez plus précisément la responsabilité de : • Accompagner les agences dans le suivi et l'optimisation des opérations aériennes • Assurer la cohérence des pratiques opérationnelles et contribuer à leur amélioration • Participer à la mise à jour et à la mise en œuvre des procédures opérationnelles • Apporter un support aux équipes locales dans la préparation des audits et inspections • Consolider et analyser les données d'activité (volumes, marges, compagnies, routes) • Contribuer au reporting mensuel et au suivi des KPI • Garantir la fiabilité des données et améliorer les outils de suivi • Assister le suivi des relations avec les compagnies aériennes • Participer aux cotations réseau et aux projets charter • Contribuer au développement commercial et aux appels d'offres • Participer à la structuration de l'offre aérienne • Contribuer à des projets transverses (performance, digitalisation)

PROFIL - Titulaire d'un Bac+5 en transport, logistique ou commerce international Minimum 3 ans d'expérience en fret aérien, transit ou activités GSA/GHA - Bonne compréhension des opérations import/export et environnement compagnies - aériennes - Maîtrise d'Excel (Power BI apprécié) - Anglais professionnel requis - Qualités : rigueur, esprit d'analyse, autonomie, bon relationnel
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9937 - Operador de Balança - Beira M/F

Mon, 01 Jun 2026 11:55:39 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
O Operador de Balançaa é o profissional responsável por controlar e registar com precisão o peso de camiões, contentores e mercadorias no processo de importação e exportação. O profissional trabalhará em ambiente de armazém e deverá garantir que todos os procedimentos são cumpridos de forma segura, eficiente e conforme as normas operacionais. Operação da Balança: • Operar a balança para pesagem de camiões e contentores. • Registar os dados de peso no sistema (entrada e saída). • Conferir documentos de transporte, guias e ordens de carga. • Coordenar com a equipa de armazém para assegurar o fluxo correto das operações. • Reportar anomalias, diferenças de peso ou irregularidades. Segurança no Trabalho: • Seguir rigorosamente as normas de segurança do trabalho e usar os Equipamentos de Proteção Individual (EPIs) adequados. • Sinalizar a área de trabalho para prevenir acidentes com pedestres e outros veículos. • Atuar de forma consciente e responsável para evitar incidentes.

• Ensino Fundamental completo. • Curso de Operador de Máquinas Pesadas, com foco em Pá Carregadeira. • Carteira Nacional de Habilitação nas devidas categorias. • Experiência comprovada na operação de pá carregadeira. • Boa coordenação motora e reflexos rápidos. • Conhecimento das normas de segurança. • Capacidade de interpretar informações do painel da máquina. • Conhecimento básico em mecânica para a realização de inspeções diárias.
Niveau d'études min. requis : BAC