RSS export of job openings - Seulement les offres à la une : No / Métier : FREIGHT FORWARDING, JURIDIQUE, FISCALITE & ASSURANCES

2026-10452 - IFF OPERATOR - DECLARATION (2) Vacancies M/F

Tue, 06 Oct 2026 12:43:00 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : FIXED TERM CONTRACT
Job details :
Supporting Airfreight Operations, the preferred candidate will be responsible for the below key result areas: - 1.Ensure all the necessary documents required to make entries are in order. 2. Lodge accurate Customs entries in the KRA system, ensure a set of the local COC processing is shared with the supervisor. 3. Support Supervisor with all taxes /fee computation enquiries including e.g. KEBS, Port health, radiation etc. 4. Constantly check in Tradex/ICMS to confirm any passing & KENTRADE or rejection of entries, respond to Customs messages pertaining to any queries raised regarding the same through TRADEX. 5. Ensure customs files have all the necessary attachments, ensure KEBS consignment documents are complete and a set to obtain local COC is shared with the supervisor or PORT operation team in real time. 6. Support the supervisor on enquiries regarding documents, Customs duties, Customs requirements and regulations. 7. Handle Customs queries in liaison with the supervisor. 8. Lodge accurate IDF's in the KRA ICMS system. 9. Lodge PGA regulatory import permits & other consignment documents in TFP-KenTrade system.

1. Diploma in Clearing and Forwarding or related field. 2. EACFFP Certificate 3. ICMS training and password is mandatory. 4. 2 years relevant experience.
Education level : Short cycle tertiary

2026-10451 - Operations Controller M/F

Tue, 06 Oct 2026 11:36:59 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: Successfully co-ordinate all client shipments from start to end.

Job Function: • Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms. • Ensure client deadlines and procedures are adhered to. • Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum. • Provide a positive learning environment in order to strengthen the team you are working with. • Ensure all work is carried out in accordance with the departmental and company procedure manual. • Ensure all shipments are dispatched within the proposed time frame. • Keep client fully informed of the progress of the shipment. • Ensure all Customs regulations are met including the prompt return of documents. • Ensure the respective AGL Office at destination is kept fully informed of the position of cargo received. • Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract. • Ensure all information entered into the system is correct. • Liaise with suppliers and expeditors to ensure timeous uplift of orders. • Ensure POD's are returned by both the haulier and / or AGL office of destination. • Ensure clients are invoiced in line with what has been agreed and the costing is accurate. • Ensure invoices are dispatched regularly and in line with a procedure. • Ensure that clients are invoiced according to the credit terms set out for their respective Account • Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients. • Ensure that AGL portrays a professional and friendly image to all clients. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager • Handle exports/import shipments according to client requirements • Ensure all destination county requirements are met Minimum Education and Experience Requirements: • Matric • A Freight Forwarding or any such relevant course qualification is an advantage. • Minimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export experience.
Education level : Upper Secondary

2026-10450 - STAGE Fiscaliste H/F

Tue, 06 Oct 2026 09:48:16 Z

Function : LEGAL, TAX AFFAIRS & INSURANCE/TAX AFFAIRS
Type of contract : INTERNSHIP
Job details :
MISSIONS CONTEXTE DE RECRUTEMENT La Direction Fiscale du Groupe AGL recherche un ou une stagiaire à compter de janvier 2027. Au sein de la Direction Fiscale, basée à Puteaux (92), vous interviendrez sur des sujets fiscaux variés, tant nationaux qu'internationaux de la fiscalité des entreprises. Vous participerez à des projets structurels du Groupe ainsi qu'à la gestion quotidienne des sociétés du Groupe. Sous la supervision de l'équipe fiscale Groupe, vos principales missions seront les suivantes : . Analyse fiscale sur des questions courantes à destination des différentes sociétés du groupe, en lien avec l'ensemble des acteurs du groupe (opérationnels, comptables, contrôleurs de gestion etc.) tant en matière d'IS, TVA, retenue à la source etc. · Assistance technique sur des points spécifiques liés à des opérations transverses, à dimension nationale et internationale. · Assistance en matière de contrôle fiscal. · Assistance dans le suivi de la politique des prix de transfert ainsi que dans la rédaction de la documentation prix de transfert. · Veille fiscale. Riche en découvertes, ce stage vous permettra de développer votre connaissance de la fiscalité dans un environnement international -avec une forte présence en Afrique- ainsi que vos capacités à travailler sur des sujets concrets, en vous offrant une implication sur l'ensemble des sujets fiscaux du groupe.

PROFIL · Vous avez une formation Bac +5 : Master 2 Droit Fiscal/DJCE/école de commerce · Vous cherchez un stage dans le cadre de votre Master, la préparation du CRFPA ou votre PPI · Vous disposez d'un très bon niveau d'anglais · Vous êtes capable de vous adapter à votre environnement, travailler en équipe. . Vous êtes rigoureux, avec une capacité d'analyse et de synthèse.
Education level : Master or equivalent

2026-10421 - PASSEUR EN DOUANE

Mon, 05 Oct 2026 16:45:02 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Rattaché au Département Transit Import Maritime, le titulaire du poste assure : - Réceptionner et vérifier la conformité des déclarations et documents douaniers. - Assurer le dépôt et le suivi des dossiers et courriers auprès de la Douane. - Tenir à jour le registre de suivi et assurer le classement des dossiers. - Transmettre les BAE aux déclarants en charge des dossiers. - Veiller aux respects des exigences clients, des procédures internes et des consignes HSE. - Identifier et signaler les anomalies, dysfonctionnements ou incidents liés à l'activité. - Contribuer à l'amélioration continue et à l'optimisation du Fonctionnement du service. - Assurer, dans le cadre de ses missions, les interactions avec les services douaniers et les prestataires extérieurs

Formation: Bac+2/3 en Transit, Transport-Logistique, Commerce international ou domaine équivalent. Expérience : Une première expérience réussie dans les activités de transit, douane ou imports maritime est souhaitée. Connaissances : Bonne maîtrise des procédures douanières, du traitement et du suivi des dossiers de transit. Compétences : - Rigueur, organisation et sens du suivi ; - Réactivité et respect des délais ; - Bon relationnel et sens du service client ; - Capacité à travailler avec les services douaniers et les différents intervenants du transit ; Maîtrise des outils bureautiques. Qualités personnelles : Intégrité, disponibilité, autonomie et esprit d'équipe.
Education level : Short cycle tertiary

2026-10444 - OPERATIONS CONTROLLER M/F

Mon, 05 Oct 2026 15:05:32 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : PERMANENT
Job details :
1. Operations • Manage operations by ensuring activities and projects are smoothly implemented and timely executed as per clients' request/KPIs, SOP and target budgets. • Serve as the point of contact for client on all contractual/commercial matters. • Liaise with relevant contractors/departments to ensure Legal, Security and QHSE controls are always in place to minimize risk. Implement and embed industry best practices. • Develop and execute cost saving strategies that achieve improved financial performance. • Manage operations PNL. • Achieve monthly and annual budget and OR targets. Ensure client accounts are timely and accurately invoiced and any outstanding amounts are collected on time. • Ensure the required SOP's are up to date and implemented across operations. • Ensure all operations and activities are conducted as per the Bollore Code of Business Conduct, Compliance and Controls Standards and to ensure satisfactory rating is achieved in all internal, external and client-based audits. 2 Planning • Plan and manage operations resources by reviewing daily/weekly production plan from client. • Conduct KPI meetings with client to identify issues, new requirements, pricing discussions, and obtain senior management input on timelines and deliverables. 3.Reporting • Prepare agreed and defined periodic reports and submit to management • Analyze and monitor operations KPIs and reporting and drive continuous improvement action plans monthly that will be shared with client.

• Degree in Procurement, Logistics or Supply Chain Management. • 3 years' experience in supply chain or a related field
Education level : Bachelor or equivalent

2026-10443 - TRANSPORT & FLEET MANAGER M/F

Mon, 05 Oct 2026 06:32:17 Z

Function : FREIGHT FORWARDING/ROAD HAULAGE
Type of contract : PERMANENT
Job details :
Key Responsibilities 1. Transport Operations Management • Coordinate and oversee daily transport activities including route planning, driver and vehicle allocation, and real-time operational monitoring. • Ensure timely and cost-effective delivery of goods in line with customer SLAs and operational plans. • Ensure seamless integration and optimal utilization of company-owned and subcontracted fleets. 2. Fleet & Equipment Management. • Oversee preventive and corrective maintenance programs to ensure fleet availability, roadworthiness, and regulatory compliance. • Monitor fleet utilization, fuel consumption, mileage, downtime, and operating costs. • Implement fuel management and cost-control initiatives to improve efficiency. • Manage transport management systems (TMS) and digital tracking tools, ensuring accuracy and timely updates of fleet records. 3. People Management & Leadership • Lead, coach, and motivate drivers, fleet officers, dispatchers, and transport operations staff. • Manage recruitment support, onboarding, induction, and training of drivers and fleet personnel. • Conduct performance evaluations, manage attendance and leave schedules, and enforce discipline in line with company HR policies. • Address employee grievances promptly and fairly while maintaining operational discipline and accountability 4.Performance Monitoring, Reporting & Continuous Improvement • Develop, track, and analyze transport KPIs covering cost, service levels, safety performance, fleet utilization, and productivity. • Ensure adherence to approved SOPs for dispatch, routing, journey management, and client communication. • Conduct internal audits and reviews to ensure operational compliance and efficiency. • Drive continuous improvement initiatives, including lean transport practices and process optimization. 5. QHSSE Compliance & Safety. • Enforce strict compliance with Quality, Health, Safety, Security, and Environmental (QHSSE) policies and statutory requirements. • Ensure subcontractors comply fully with company HSE standards and contractual obligations. • Support sustainability initiatives including fuel reduction, emissions control, eco-driving practices, and environmental protection measures. 6. Client & Stakeholder Management Act as the primary point of contact for clients on all transport-related matters • Collaborate with internal stakeholders including Operations, Finance, Commercial, and QHSSE teams to align transport activities with business objectives. • Support service improvement initiatives and maintain strong client relationships. 7.P&L and Financial Responsibility • Manage the transport P&L, including monitoring revenues, operating costs, and profitability. • Prepare and manage transport budgets, forecasts, and cost-control plans. • Implement cost-optimization strategies related to fleet size, fuel usage, maintenance, subcontracting, and route efficiency.

• Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field. • Minimum of 7–10 years of experience in fleet and transport operations, including managerial responsibility. • Proven track record in managing a large fleet and delivering transport solutions in East Africa. • Strong knowledge of transport regulatory environment and operational best practices in Kenya. • Experience in using transport management systems (TMS), GPS tracking tools, and fleet analytics platforms. • Excellent leadership, planning, and interpersonal skills. • Ability to work under pressure and adapt in a fast-paced logistics environment. • Strong knowledge of customs, regulatory, and QHSSE standards. • Proficiency in Microsoft Office tools. • Excellent leadership, negotiation, and communication skills. • Proven ability to manage multiple priorities in a fast-paced environment • Valid driver's license (Category CE) and knowledge of vehicle technical specifications will be an added advantage.
Education level : Bachelor or equivalent

2026-10439 - WAREHOUSE CONTROLLER M/F

Mon, 05 Oct 2026 05:38:42 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : PERMANENT
Job details :
To support the Commodity Warehouse Manager by ensuring strict adherence to Standard Operating Procedures (SOPs), effective warehouse planning, accurate inventory control, and cost-conscious operations. The role is responsible for controlling and documenting all authorized warehouse transactions and ensuring accurate and timely system processing, supporting audits, and ensuring all warehouse activities operate within the approved budget while maintaining high standards of quality, compliance, and efficiency. Key responsibilities: 1. Update/ensure update of WMS transactions 2.Compare physical tally with the authorized release and validate the dispatch documentation. 3. Validate that the transaction is posted against the correct client/lot/mark. 4. Support warehouse planning, layout, and storage optimization to maximize space utilization. 5. Monitor warehouse activities to ensure efficiency, accuracy, and compliance with operational requirements. 6. Act as the Warehouse Manager deputy when required. 7. Ensure all warehouse operations strictly follow approved SOPs and internal controls. 8. Support implementation of corrective actions arising from audit findings. 9. Ensure compliance with safety, quality, and regulatory requirements within warehouse operations. 10. Review inventory variance and stock aging reports and escalate findings to the Warehouse Manager. 11. Support digitization and automation initiatives. 12. Communicate operational issues and resolutions effectively.

• Certificate/ Diploma /Degree in Supply Chain Management, Logistics, Warehousing, Business Administration or a related field. • Minimum 3–5 years' experience in warehouse operations, preferably with coffee. • Knowledge of green coffee bean handling and storage practices. • Familiarity with health, safety, and fire regulations in warehouse settings.
Education level : Short cycle tertiary

2026-10428 - AREA COORDINATOR -KBL BONDED WAREHOUSE M/F

Fri, 02 Oct 2026 11:01:32 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : FIXED TERM CONTRACT
Job details :
We are seeking a proactive and organized Shift Area Coordinator to oversee daily operations, drive shift performance, coordinate teams, ensure accurate inventory control and efficient workflow. Key Responsibilities: • Assist in preparing and managing staff schedules to ensure optimal coverage. • Allocate tasks to team members based on operational priorities and individual capabilities. • Monitor staff performance during shifts and provide feedback or escalate issues as needed. • Track and report stock levels of operational materials and supplies. • Identify and report inventory discrepancies promptly. • Ensure compliance with internal control procedures and regulatory standards. • Implement and reinforce safety protocols and work instructions. • Ensure all team members adhere to Standard Operating Procedures (SOPs). • Conduct routine safety checks and report any hazards or violations. • Monitor site security, especially during night shifts or vulnerable hours. • Report security incidents and assist in variance investigations. • Support implementation of corrective actions related to security breaches. • Initiate requisitions for Personal Protective Equipment (PPE) and other operational supplies. • Track requisition status and follow up to ensure timely delivery. • Maintain records of issued PPE and supplies. • Assist in collecting and analyzing shift-level performance data. • Support the Shift Manager in achieving key performance indicators (KPIs). • Contribute to the preparation of scorecards and performance reports. • Participate in Key Business Leadership (KBL) meetings and provide operational insights. • Support productivity planning and execution of improvement projects. • Act as a liaison between frontline staff and management. • Promote efficient use of resources to minimize waste and control costs. • Identify opportunities for cost-saving within operational processes. • Support budget adherence through responsible resource management.

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration or a related field. • 2–3 years' relevant operational experience, preferably in warehousing and logistics • Proven experience in team coordination, staff supervision, and daily workflow management. • Good understanding of inventory management, operational controls, and performance monitoring. • Strong leadership, communication, problem-solving, and interpersonal skills.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10418 - Code 14 Driver x 42 M/F

Wed, 30 Sep 2026 13:10:36 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: To safely and efficiently operate company heavy-duty vehicles (Code 14) for the transportation and delivery of goods and materials as directed, while ensuring compliance with road traffic regulations, company policies, and health and safety standards. Job Function: Driving and Transport • Operate a Code 14 (EC) truck in a safe, responsible, and lawful manner at all times. • Transport goods, equipment, or materials to and from designated locations as instructed. • Ensure all loads are properly secured and comply with load and weight regulations. • Adhere to all traffic laws, road safety rules, and company driving policies. Vehicle Care and Maintenance • Conduct daily pre-trip and post-trip inspections of the vehicle. • Report any mechanical faults, defects, or accidents immediately to the supervisor. • Ensure the vehicle is kept clean and in roadworthy condition. • Monitor fuel usage, oil, tyre pressure, and overall vehicle performance. Documentation and Reporting • Accurately complete trip sheets, delivery notes, and logbooks. • Obtain signatures, delivery confirmations, and proof of deliveries where required. • Record mileage, routes, fuel consumption, and delivery times accurately. Safety and Compliance • Always Follow company Health and Safety procedures. • Use all Personal Protective Equipment (PPE) as provided. • Immediately report any incidents, accidents, or unsafe conditions. • Comply with all company policies regarding alcohol, drugs, and workplace conduct. Operational Duties • Assist with loading and offloading of goods when required. • Plan routes effectively to ensure timely deliveries and fuel efficiency. • Communicate any delays, route changes, or delivery issues to dispatch or supervisor. • Always represent the company professionally when interacting with clients or the public. ________________________________________ Behavioural Competencies • Reliable and punctual. • Honest and trustworthy. • Safety-conscious and disciplined. • Good communication and teamwork skills. • Professional attitude and customer-focused approach.

Minimum Education and Experience Requirements: • Matric • Valid Code 14 driver's licence with a valid PrDP (Professional Driving Permit). • Minimum of 6 years' experience driving heavy-duty trucks. • Clean driving record. • Good knowledge of South African road networks and regulations. • Ability to read, write, and complete required documentation accurately. • Cross Border experience. • Dangerous goods compliant. • Valid passport.
Education level : Bachelor or equivalent

2026-10419 - BOND CLERK-ANT M/F

Wed, 30 Sep 2026 13:07:48 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING CUSTOMS
Type of contract : FIXED TERM CONTRACT
Job details :
Based in Nairobi and reporting to the Supervisor-Bond and Customs Documentation, the successful candidate will be responsible for:-. 1.Bond Applications & Lodgment 1.1 Prepare and submit bond applications and supporting documents at Sameer and Ardhi House. 1.2 Lodge bond entries and related customs documentation within the required timelines. 1.3 Follow up on bond applications, approvals, amendments, cancellations, and releases. 1.4 Coordinate with customs officers and relevant departments to resolve queries affecting bond processing. 1.5 Ensure all supporting documents are complete and properly filed. 2. Statutory Letters & Applications 2.1 Support in the preparation and submission of letters to KRA, KPA, KAA, NTSA, and other relevant statutory agencies, as instructed. 2.2 Deliver and lodge applications, requests, appeals, amendments, waivers, refunds, cancellations, and other official correspondence. 2.3 Maintain a register of submitted letters and applications. 2.4 Follow up with the relevant officers and departments until feedback, approval, or action is received. 2.5 Escalate pending or delayed matters to the Supervisor for further action. 3. Documentation & Records 3.1 Maintain proper records of all bond applications, export documents, statutory letters, approvals, and follow-ups. 3.2 Update the department's tracking schedules and pending-items register. 3.3 Ensure copies of approved documents are returned to the office for proper filing and system updating. 3.4 Maintain confidentiality of company and client information. 4. Nairobi Export verification. 4.1 Facilitate the clearance and processing of Nairobi-based export consignments. 4.2Coordinate with exporters, customs, transporters, warehouses, and other relevant parties. 4.3 Follow up on export entries, verification, release, and other customs requirements. 4.4 Assist in resolving delays or queries affecting export clearance. 4.5 Ensure export documentation is submitted accurately and within prescribed timelines

1. Diploma in Clearing & Forwarding or equivalent 2. ICMS certification
Education level : Short cycle tertiary
Language / Level :
ENGLISH : Fluent

2026-10416 - TRANSPORT MANAGER M/F

Wed, 30 Sep 2026 10:08:06 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
- Lead and manage the Transport function, including Fleet Operations, Drivers, Workshop and Subcontracted Transport. - Develop and improve transport and logistics services in line with market requirements, operational capacity, profitability and business needs. - Monitor fleet performance and utilisation, including truck turnaround time, number of trips, on-time deliveries and overall service quality. - Plan, coordinate and monitor cargo deliveries and collections across local and cross-border operations. - Manage operational relationships with internal departments, clients and other stakeholders, ensuring timely communication and resolution of operational issues. - Oversee fleet tracking and journey management, including GPS monitoring, Journey Management Plans and delivery documentation. - Manage subcontracted transport operations, including transporter selection, rate negotiation, performance monitoring, safety and contractual compliance. - Ensure subcontracted transport services meet required standards for service delivery, reliability, profitability and cost control. - Oversee workshop operations, including preventive maintenance planning, spare parts, tyres, oils and lubricants, stock control and procurement. - Monitor fleet and workshop costs and identify opportunities to improve efficiency and reduce operational expenses. - Ensure effective use of fleet and workshop management systems, including MAXIMO and other applicable operational tools. - Work closely with QHSE to ensure compliance with safety requirements and implementation of audit recommendations. - Manage workshop procurement and vendors, ensuring competitive pricing, quality and favourable commercial terms. - Support the development and implementation of procedures and controls to improve workshop and transport operations. - Monitor operational and financial performance and implement corrective actions where required. - Escalate significant operational, commercial and service-related issues and ensure timely resolution. - Prepare regular operational and performance reports covering fleet performance, costs, service delivery and improvement actions. - Lead, coach and develop the Transport team, ensuring alignment with company objectives and operational standards.

Required Qualifications and Experience - Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field. - Minimum of 5 years' experience managing transport or fleet operations, preferably a fleet of more than 25 trucks. - Strong knowledge of transport operations within Uganda and the wider East African region. - Knowledge of URA customs procedures and cross-border transport requirements. - Experience supervising and managing operational teams. - Proficiency in Microsoft Office, particularly Excel and Word. - Experience using fleet management and tracking systems; knowledge of Telematix or similar systems is an advantage. - Strong communication, reporting and administrative skills. Key Competencies - Strong leadership and team management skills. - Sound decision-making and problem-solving ability. - Highly organised with strong planning and follow-up skills. - Resilient and able to operate effectively in a fast-paced environment. - Collaborative and able to work effectively across different teams. - Open-minded, adaptable and improvement-focused. - Ability to motivate and align teams towards common operational goals. - Strong focus on service delivery, cost control and operational efficiency. Key Performance Areas - Fleet utilisation and operational efficiency. - Achievement of transport revenue and EBITDA targets. - Effective cost management and control. - Service delivery and turnaround performance. - Fleet and workshop performance. - Safety, compliance and operational standards.
Education level : Master or equivalent

2026-10415 - Customs Adjustments Specialist M/F

Wed, 30 Sep 2026 10:03:51 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: Responsible for reviewing, analysing, and process customs-related adjustments to ensure compliance with regulations.

Job Function: • Review customs entries, declarations, invoices, and supporting documentation for accuracy and compliance. • Identify and investigate discrepancies related to customs duties, taxes, tariffs, valuation, classification, and country-of-origin declarations. • Prepare and submit customs adjustments, corrections, amendments, and post-entry modifications as required. • Liaise with customs brokers, freight forwarders, government agencies, and internal stakeholders to resolve customs-related issues. • Monitor customs transactions and ensure compliance with local and international trade regulations. • Analyze customs data and reports to identify trends, errors, and opportunities for process improvement. • Support customs audits by gathering documentation, preparing reports, and responding to information requests. • Maintain accurate records of customs adjustments, refunds, duty drawbacks, and compliance activities. • Stay informed of changes in customs laws, tariffs, trade agreements, and regulatory requirements. • Assist in developing and implementing customs compliance policies and procedures. Minimum Education and Experience Requirements: • Bachelor's degree in Logistics, Supply Chain Management, International Trade or a related field. • 5 years of experience in customs compliance, international trade, freight forwarding, or import/export operations. • Knowledge of customs regulations, tariff classifications, valuation principles, and trade compliance requirements. • Experience working with customs management systems, ERP platforms, and trade compliance software. • Familiarity with duty drawback programs, customs audits, and post-entry adjustment processes is advantageous.
Education level : Bachelor or equivalent

2026-10411 - CLIENT OPERATIONS MANAGER M/F

Tue, 29 Sep 2026 14:59:24 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
The Client Operations Manager will coordinate the efficient receipt, inspection, documentation, and handover of all cargo arriving at site while ensuring compliance with operational, quality, and HSE standards. 1.Cargo Receiving & Inspection • Receive all incoming cargo and verify delivery documentation against the physical shipment to ensure accuracy and completeness. • Inspect cargo for quantity, condition, packaging integrity and correct labelling before acceptance. • Identify, document and immediately report shortages, damages, incorrect deliveries or any cargo discrepancies to the Site Operations Supervisor and client representatives. • Ensure all received cargo is accurately recorded, tagged and transferred to the designated storage or operational area. 2. Truck Inspection & HSE Compliance • Inspect all vehicles arriving on site to verify compliance with site access requirements and operational standards. • Verify vehicle condition, load security, lashing quality and overall cargo safety before offloading commences. • Confirm compliance with PPE requirements and site safety procedures by drivers and transport personnel. • Report unsafe conditions, non-conformities, near misses and incidents promptly to the Site Operations Supervisor and QHSE team. 3.Offloading Coordination & Site Operations • Coordinate truck arrivals and offloading schedules with clients, warehouse personnel and operations teams to optimize turnaround time. • Liaise with the Control Tower and Track & Trace Officer to align vehicle arrivals with site readiness. • Monitor offloading activities to ensure cargo is handled safely and efficiently. • Escalate delays, congestion or operational bottlenecks that may affect service delivery. 4 Reporting & Documentation • Maintain accurate daily records of truck arrivals, departures, cargo received and operational activities. • Prepare and submit daily, weekly and monthly receiving reports within agreed timelines. • Maintain organized records of delivery notes, inspection reports, discrepancy reports and receiving documentation for audit purposes. • Ensure all receiving information is accurately captured in company systems and records 5.Operational Performance & Continuous Improvement • Monitor receiving performance and recommend process improvements to enhance operational efficiency and cargo accuracy. • Support continuous improvement initiatives relating to receiving, cargo handling and reporting processes. • Participate in operational review meetings by providing receiving statistics and performance updates. • Promote compliance with company policies, operational procedures and quality standards.

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Warehousing or a related field. • Minimum 2–3 years' experience in cargo receiving, warehousing, logistics or transport operations. • Certificate in Logistics or Supply Chain Management is an added advantage. • Experience in oil & gas, industrial logistics or project cargo operations is an added advantage. • Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
Education level : Bachelor or equivalent

2026-10396 - Responsable Customer Service H/F

Tue, 29 Sep 2026 12:20:43 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONAL EXCELLENCE
Type of contract : PERMANENT
Job details :
MISSIONS: * Construire les offres tarifaires en s'appuyant sur les achats effectués par la hiérarchie d'AGL FF ou le Procurement d'AGL ▪ Compléter la base tarifaire existante, par la négociation d'achats de prestations auprès de nouveaux sous-traitants, en concertation avec la Responsable d'Exploitation et/ou son N+1 ▪ S'assurer de la compétitivité des offres de services ▪ Evaluer la concurrence et les prix du marché pratiqués dans le périmètre AGL FF ▪ Encadrer et animer une équipe d'agent Customer service. ▪ Veiller à la transmission des cotations dans les délais établis et annoncés. ▪ Veiller à la mise à jour quotidienne des tableaux de suivi de cotations. ▪ Lancer les dossiers confirmés par le client auprès du service Exploitation avec tous les éléments de la vente convenue avec le client, et suivre la bonne réalisation de la prestation vendue. ▪ Assurer une communication fluide et une bonne relation avec le service Exploitation, avec les clients et le réseau, dans le cadre de l'amélioration continue de la performance opérationnelle et de la satisfaction des clients ▪ Fidéliser et développer le portefeuille client existant, en mettant en place des reportings auprès des clients sur les cotations, les opérations exécutées. ▪ Réceptionner les informations commerciales provenant du réseau, les traiter et rendre compte ▪ Transmettre des informations commerciales au réseau et s'assurer de leur prise en compte ▪ Utiliser et renseigner les outils Cotation, Live et le CRM Comone. ▪ Produire des reportings sur les indicateurs de performance de AGL FF. ▪ Appliquer et faire respecter les règles, procédures et instructions de travail liées à sa fonction et son activité, et au Groupe AGL. ▪ Rendre compte à son supérieur hiérarchique de toute anomalie/difficulté rencontrée. ▪ Faire des suggestions ou propositions pour l'amélioration de la qualité de son travail et celui de l'équipe encadrée.

PROFIL : - Titulaire d'un BAC + 2/+ 3 en Transport / Logistique / Commerce International - Vous cumulez au moins 3 ans d'expérience dans une activité similaire, de préférence en relation avec l'Afrique - Votre niveau d'anglais est courant - Bonne Maîtrise des outils du pack Office
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent

2026-10410 - CUSTOMER SERVICE OFFICERS M/F

Tue, 29 Sep 2026 11:52:18 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
The Customer Service Officer is responsible for managing assigned customer files from opening through to closure, ensuring smooth coordination of operational activities, accurate documentation and timely communication throughout the service delivery process. The role serves as a key link between the customer and various internal and external stakeholders, ensuring that operational requirements are followed through, customers are proactively updated and service commitments are delivered in line with agreed procedures, timelines and quality standards. Key Responsibilities - Manage assigned customer files from opening through processing, delivery and closure. - Act as a key point of contact for assigned customers, providing timely updates and proactive communication. - Coordinate operational activities with relevant internal teams, service providers, subcontractors and government agencies. - Review customer instructions and ensure all required operational and commercial documentation is received and complete. - Follow up on each stage of the operational process and ensure required actions are completed within agreed timelines. - Maintain visibility of the status of assigned files and promptly communicate operational delays or issues. - Update relevant business systems as each operational milestone is completed. - Coordinate transport, customs, handling, delivery and related operational requirements as applicable to the assigned business area. - Collect and maintain supporting documentation, including proof of delivery and other documents required for file closure. - Support the invoicing process by checking supplier invoices, customer expenses and supporting documentation against approved quotations. - Monitor service delivery against agreed customer and operational KPIs. - Identify and escalate operational issues, discrepancies and service risks to the appropriate manager. - Maintain accurate and complete customer records and ensure proper filing and archiving of documentation. - Work collaboratively across departments to support efficient operations and a positive customer experience.

We are looking for customer-focused professionals with experience in clearing and forwarding, transport and fleet operations, imports, exports, airfreight, oil and gas logistics, warehousing or related logistics operations. The ideal candidate should have: - At least 2 years' relevant experience, preferably within clearing and forwarding or a related logistics environment. - Good understanding of logistics and customer service operations. - Good knowledge of Microsoft Office. - Good email and business communication skills. - Excellent verbal and written communication skills. - Familiarity with logistics/business systems such as SPOT, Pegasus or Way is an added advantage. - Ability to coordinate multiple stakeholders and follow operational activities through to completion. - Ability to work effectively under tight deadlines.
Education level : Bachelor or equivalent

2026-10409 - DECLARANT-ANT M/F

Tue, 29 Sep 2026 09:02:46 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING CUSTOMS
Type of contract : FIXED TERM CONTRACT
Job details :
Based in Nairobi and reporting to the Supervisor-Bond and Customs Documentation,the successful applicant will be responsible for:- 1.Bond Applications & Lodging 1.1 Prepare and submit bond applications and supporting documents at Sameer and Ardhi House. 1.2 Lodge bond entries and related customs documentation within the required timelines. 1.3 Follow up on bond applications, approvals, amendments, cancellations, and releases. 1.4 Coordinate with customs officers and relevant departments to resolve queries affecting bond processing. 1.5 Ensure all supporting documents are complete and properly filed. 2. Statutory Letters & Applications 2.1 Support in the preparation and submission of letters to KRA, KPA, KAA, NTSA, and other relevant statutory agencies, as instructed. 2.2 Deliver and lodge applications, requests, appeals, amendments, waivers, refunds, cancellations, and other official correspondence. 2.3 Maintain a register of submitted letters and applications. 2.4 Follow up with the relevant officers and departments until feedback, approval, or action is received. 2.5 Escalate pending or delayed matters to the Supervisor for further action. . 3. Documentation & Records 3.1 Maintain proper records of all bond applications, export documents, statutory letters, approvals, and follow-ups. 3.2 Update the department's tracking schedules and pending-items register. 3.3 Ensure copies of approved documents are returned to the office for proper filing and system updating. 3.4 Maintain confidentiality of company and client information. 4. Nairobi Export verification. 4.1 Facilitate the clearance and processing of Nairobi-based export consignments. 4.2 Coordinate with exporters, customs, transporters, warehouses, and other relevant parties. 4.3 Follow up on export entries, verification, release, and other customs requirements. 4.4 Assist in resolving delays or queries affecting export clearance. 4.5 Ensure export documentation is submitted accurately and within prescribed timelines

1. Diploma in Clearing and Forwarding (or equivalent) 2. ICMS certificate 3. Good knowledge of KRA customs procedures and documentation
Education level : Short cycle tertiary
Language / Level :
ENGLISH : Fluent

2026-10401 - SENIOR TRANSPORT COORDINATOR M/F

Thu, 24 Sep 2026 06:54:14 Z

Function : FREIGHT FORWARDING/SOLUTIONS
Type of contract : FIXED TERM CONTRACT
Job details :
The Senior Transport Coordinator is responsible for planning, coordinating, and monitoring transportation activities to ensure efficient, cost-effective, and timely delivery of goods. The role involves managing transport operations, fleet utilization, transporter relationships, compliance, and service delivery while ensuring customer satisfaction and operational excellence. 1. Transport Planning & Coordination • Coordinate daily transport operations and truck allocations. • Plan vehicle utilization to optimize fleet capacity and minimize costs. • Monitor dispatch schedules and ensure timely delivery of cargo. • Coordinate with warehouses, customers, and transport providers to ensure smooth operations. • Manage route planning and load optimization initiatives. 2. Fleet & Transporter Management • Monitor transporter performance against agreed KPIs. • Maintain relationships with transport service providers and third-party logistics (3PL) partners. • Ensure sufficient truck availability to meet business demand. • Track fleet utilization, turnaround time, and vehicle productivity. • Support contract management and transporter onboarding processes. 3. Operational Monitoring • Monitor shipments from loading to final delivery. • Investigate delivery delays, accidents, and service failures. • Implement corrective actions to improve transport performance. • Ensure accurate tracking and reporting of transport activities. • Manage escalation of operational challenges affecting service delivery. 4. Cost Control & Budget Management • Monitor transport costs and identify cost-saving opportunities. • Validate transport invoices and supporting documentation. 5. Compliance & Safety • Ensure compliance with transport regulations, company policies, and customer requirements. • Monitor vehicle licensing, insurance, permits, and statutory compliance. • Promote a strong safety culture among drivers and transporters. • Investigate incidents and implement preventive measures. • Ensure compliance with road safety and cargo handling standards. 6. Reporting & Performance Management •Prepare daily, weekly, and monthly transport performance reports. • Analyse operational data and provide management insights. • Track key performance indicators (KPIs) including: On-Time Delivery, Vehicle Utilization, Turnaround Time, Fleet Availability. 7. Stakeholder Management •Liaise with Internal customers i.e. Freight Forwarding Operators regarding delivery schedules and service issues. • Coordinate with warehouse, Freight Forwarding Operators and supply chain teams on delivery schedules • Participate in continuous improvement initiatives.

1.Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or related field. 2. 5 years of experience in transport, logistics, or fleet management. 3. At least 3 years in a supervisory or coordination role. 4. Experience managing third-party transport providers and large-scale distribution operations.
Education level : Bachelor or equivalent

2026-10383 - WAREHOUSE SUPERVISOR SEZ M/F

Fri, 18 Sep 2026 07:04:47 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : FIXED TERM CONTRACT
Job details :
Based in Nairobi and reporting to the Warehouse Controller,the role will be responsible for:- 1. Operations 1.1Allocate equipment, warehouse space and personnel in accordance with warehouse managers planning schedule. 1.2 Conduct daily operations / toolbox meetings with relevant warehouse teams. 1.3 Conduct daily spot checks to ensure warehouse staff adhere to rules and procedures as published in the relevant operations SOP. 1.4 Co-ordinate inbound, storage and outbound activities of shipments in a timely and efficient manner. 1.5 Ensure correct stacking and storage procedures are adhered to as per SOP and warehouse manager instruction. 1.6 Perform monthly stock takes in accordance with SOP. 1.7 Issuing of gate passes and delivery notes per truck/activity 1.8 Preparation of manual goods receipt and dispatch notes. 2.Safety 2.1 Ensure that all QHSE regulations are complied with to ensure safe working conditions and practices within the warehouse and yard. 2.2 Ensure security procedures are adhered to as per SOP in warehouse at all times and perform daily checks for compliancy. 3. Documentation 3.1 Ensure that warehouse staff archives documentation correctly and in a timely manner. 3.2 Counter sign all stack cards, tally sheets and stock take sheets to ensure stock accuracy. 3.3 Maintain catalogue of all items with dimensions available from warehouse. 4.Reporting 4.1 Provide reports as per warehouse manager /clients requirements. 4.2 Process receiving, discrepancy, and damage reports as needed. 5.Personnel 5.1 Supervise permanent and casual staff in the warehouse to ensure their job activities are performed correctly. 6.Other 6.1 Ensure warehouse cleanliness and that warehouse-cleaning roster is up to date all times. 6.2 Carry out all delegated tasks from warehouse manager. 6.3 Participate in budget development and exercise budgetary control over warehouse operations. 6.4 Evaluate complaints received on shipments of equipment and stock, and take appropriate action

• Tertiary education in either logistics or supply chain management • 2 years' experience in supply chain with specific focus on warehousing
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10374 - BUSINESS DEVELOPER FOR CHINESE ACCOUNTS M/F

Thu, 17 Sep 2026 05:05:07 Z

Function : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type of contract : PERMANENT
Job details :
We are seeking to recruit a Business Developer for Chinese Accounts, based at its Beira branch, to manage Chinese customer accounts and drive business development across the Beira Corridor, contributing to the sustainable growth of the company's logistics operations. Summary of the Responsibilities The successful candidate will be responsible for managing Chinese customer accounts, developing strategic business relationships, identifying new business opportunities, and supporting the expansion of the company's logistics, port, and transport operations in the region. Key Responsibilities • Identify, develop, and convert new business opportunities with Chinese clients. • Develop and manage strategic relationships with existing and prospective customers. • Promote AGL's services and solutions in the logistics, transportation, port, and supply chain sectors. • Develop and implement commercial strategies to enhance the company's operations within the Beira Corridor. • Conduct active market prospecting, customer visits, and continuous client follow-up. • Prepare commercial proposals, negotiate contracts, and manage the entire sales cycle. • Monitor market trends, competitors' activities, and growth opportunities. • Work closely with operational teams to ensure excellence in service delivery. • Participate in meetings, business events, and networking initiatives within the Chinese business community. • Prepare periodic commercial reports and monitor key performance indicators (KPIs).

Academic Qualifications, Professional Experience and Technical Skills • Bachelor's degree in business management, International Trade, Port Management, Logistics, Marketing, or a related field. • Minimum of 5 years of experience in business development, consultative sales, commercial management, or corporate account management. • Proven experience in dealing with Chinese companies or working in multicultural environments will be a significant advantage. • Knowledge of the logistics, port, maritime, transportation, and international trade sectors in Mozambique. • Familiarity with the operations and dynamics of the Beira Corridor will be highly valued. • Strong negotiation and persuasion skills. • Excellent customer service and relationship management skills. • Ability to build and maintain strategic business relationships. • Entrepreneurial, proactive, and results-oriented mindset. • Ability to work independently and under pressure. • Strong organizational skills and goal-oriented approach. • Proficiency in CRM tools such as Salesforce, HubSpot, Microsoft Dynamics, or similar platforms. • Experience in sales pipeline management and opportunity tracking. • Knowledge of LinkedIn Sales Navigator for prospecting and business development (an advantage). • Familiarity with ERP systems used in logistics and commercial environments, such as SAP, Oracle, or equivalent platforms (an advantage). • Knowledge of Business Intelligence and commercial analytics tools, such as Power BI (an advantage). • Fluency in Mandarin and English (mandatory) and Knowledge of Portuguese (an advantage).
Education level : Bachelor or equivalent

2026-10367 - Driver Trainer M/F

Tue, 15 Sep 2026 14:42:14 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose Develop, facilitate, assess and continuously improve the competence of AGL drivers and, where required, subcontracted drivers to support safe, legal, reliable and quality-focused transport operations. Deliver theoretical, practical, yard-based and in-cab training and assessment in accordance with applicable South African road transport legislation, prevailing QCTO/TETA requirements and recognised occupational/unit-standard frameworks, AGL Transport Golden Rules, approved procedures, customer requirements and the AGL QHSE Management System. The role provides specialist driver training, coaching, assessment and competency assurance to support safe, compliant and efficient transport operations. 1. Driver Training and Development • Plan and deliver induction, initial, refresher, remedial and periodic driver training using classroom, practical, yard-based and in-cab methods. • Train drivers in professional and defensive driving, vehicle familiarisation, inspections, reversing/manoeuvring, coupling/uncoupling, safe parking and breakdown procedures. • Deliver training on load securing, lashing/unlashing, cargo stability, loading/offloading safety, fatigue and journey management, rollover/collision prevention, hijacking prevention, emergency response, incident reporting and AGL Transport Golden Rules. • Deliver or facilitate Dangerous Goods and customer/product-specific training within the trainer's approved competence and registration scope. • Provide on-the-job coaching, toolbox talks and targeted awareness sessions for new, inexperienced or under-performing drivers. 2. Driver Competency Assessment • Conduct initial, periodic, post-incident and remedial theoretical and practical competency assessments against applicable occupational/unit standards, AGL requirements and approved assessment criteria. • Conduct in-cab/accompanied driving assessments and observations covering vehicle control, road behaviour, hazard perception, defensive driving, route discipline and safe operating practices. • Assess competence for relevant vehicle categories and specialised activities within registered scope; record outcomes and recommend drivers as competent, requiring coaching/reassessment, or not yet competent. • Reassess drivers following serious incidents, repeated unsafe behaviour, significant telematics events or identified competency gaps. • Verify appropriate licence, PrDP, medical fitness and authorisation before practical or in-cab training/assessment and escalate identified gaps. 3. Route Risk and Specialised Transport • Participate with QHSE and Transport Operations in route risk assessments, surveys and route familiarisation for new, changed, high-risk or customer-specific routes. • Identify relevant road, traffic, security, environmental, weather, rest-stop, parking, loading/offloading, border and emergency-response hazards and translate approved controls into driver briefings and training.

RULES AND REGULATIONS • Conduct training and assessment in accordance with AGL procedures, the QHSE Management System and applicable South African road transport, Dangerous Goods and occupational health and safety requirements. • Maintain working knowledge of the National Road Traffic Act and applicable Road Traffic Regulations, prevailing QCTO/TETA requirements and relevant transport standards. • Support compliance with RTMS, SQAS and applicable customer requirements relating to driver competence and road safety. • Report hazards, unsafe driver behaviour, competency deficiencies, incidents and training-related non-compliance through Minimum Education, Qualifications and Experience • Matric / Grade 12 - required. • Valid EC (Code 14) Driver's Licence and valid Professional Driving Permit (PrDP) appropriate to the transport activities performed - required. • Minimum 5 years' practical professional heavy-vehicle driving experience, preferably including articulated/combination vehicles, long-distance transport and general freight. • Demonstrable experience in driver training, coaching and practical competency assessment in a heavy-vehicle transport environment. • Qualified Assessor in accordance with applicable QCTO/TETA or recognised occupational training requirements - required. • Qualified Facilitator or equivalent recognised training • Competent and, where applicable, registered/authorised to assess professional-driving standards relevant to AGL operations, including US 123253 (rigid heavy vehicle), US 123254 (vehicle combination), US 123259 (Convey Dangerous Goods by Road, where applicable), or prevailing replacement/equivalent occupational qualifications or unit standards. • Recognised Dangerous Goods transport qualification/training where Dangerous Goods activities form part of the operational scope. • Practical knowledge of the NRTA, Road Traffic Regulations, Dangerous Goods requirements and relevant professional road-transport standards. • Demonstrated competence in defensive driving, vehicle inspections, coupling/uncoupling, load securing, fatigue management, rollover/collision prevention and emergency response. • Experience in classroom, yard/practical and in-cab training/assessment; route risk/familiarisation experience advantageous. • Ability to interpret incident and telematics trends, maintain accurate electronic records and travel to sites, customer locations and operational routes as required. Key Competencies • Strong heavy-vehicle driving, road-safety, hazard perception and route-risk knowledge. • Effective facilitation, coaching and adult-learning skills with objective, consistent assessment judgement and high integrity. • Good communication, observation, analytical, problem-solving, record-keeping and report-writing skills. • Ability to work independently and collaboratively with Transport Operations, QHSE and other relevant teams; practical, solutions-focused and committed to continuous improvement.
Education level : Bachelor or equivalent