Export RSS des offres - Seulement les offres à la une : Non / Métier : ASSISTANAT, COMMERCIAL & MARKETING, GENERAL MANAGEMENT

2026-10280 - Business Development Manager- Gqeberha

Fri, 21 Aug 2026 11:59:32 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: To obtain new business clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients.

Job Function: • Promote an awareness of AGL in the market. • Business Development • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level • Formulate strategy to successfully wind hew business and in doing so, increase market share • Opening of new business accounts according to the applicable procedure • Creating and implementing of SOPs, SLAs, and other related documents • Weekly and monthly reporting as required internally and to client • Regular meetings – for the purpose of new business or servicing of existing business • Managing Concerto (CRM) according to applicable requirements • Rate negotiation with suppliers where required to procure nest rate for specific client requirements • Handling of queries (operational, financial, or other) • Client engagement/entertainment • Create awareness and understanding of industry vertical information, requirements, and general knowledge • Keep abreast of industry changes, information, and skill requirements • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential • Previous Clearing & Forwarding sales experience required • 3 years or more proven sales track record required • Previous formal sales training required • Well presented, professional individual with excellent written and verbal language skills • Ability to effectively negotiate • Ability to read and interpret financial information, including budgets, financial statements, and P&L data • Full computer literacy • Ability to create and implement strategies • Ability to work within a target driven and pressured environment
Niveau d'études min. requis : BAC

2026-10279 - Head of Cold Chain M/F

Fri, 21 Aug 2026 10:26:34 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: To obtain new business cold chain clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients

Job Function: • Promote an awareness of AGL in the market. • Business Development - Identify and target new business opportunities within the sector • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level. • Formulate strategy to successfully wind new business and in doing so, increase market share. • Opening of new business accounts according to the applicable procedure. • Creating and implementing of SOPs, SLAs, and other related documents. • Weekly and monthly reporting as required internally and to client. • Regular meetings – for the purpose of new business or servicing of existing business. • Managing CRM tool according to applicable requirements. • Rate negotiation with suppliers where required to procure nest rate for specific client requirements. • Handling of queries (operational, financial, or other). • Client entertainment. • Create awareness and understanding of industry vertical information, requirements, and general knowledge. • Keep abreast of industry changes, information, and skill requirements. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential. • Previous Clearing & Forwarding sales experience required. • 7 years or more proven sales track record required. • Previous formal sales training required. • Strong understanding of the cold chain sector and its unique logistics needs. • Ability to build and maintain strong client relationships. • Well presented, professional individual with excellent written and verbal language skills. • Ability to effectively negotiate. • Ability to read and interpret financial information, including budgets, financial statements, and P&L data. • Full computer literacy. • Ability to create and implement strategies. • Ability to work within a target driven and pressured environment.
Niveau d'études min. requis : BAC

2026-10276 - Head of Pharmaceutical/Healthcare

Thu, 20 Aug 2026 14:20:34 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: To obtain new business pharmaceutical/healthcare clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients.

Job Function: • Promote an awareness of AGL in the market. • Business Development - Identify and target new business opportunities within the sector • Responsible for achieving sales target through lead generation, prospecting, client meetings, drawing up of proposals, estimates, presentations etc. • Identify and target sales opportunities at low, medium, and high level. • Formulate strategy to successfully wind new business and in doing so, increase market share. • Opening of new business accounts according to the applicable procedure. • Creating and implementing of SOPs, SLAs, and other related documents. • Weekly and monthly reporting as required internally and to client. • Regular meetings – for the purpose of new business or servicing of existing business. • Managing CRM tool according to applicable requirements. • Rate negotiation with suppliers where required to procure nest rate for specific client requirements. • Handling of queries (operational, financial, or other). • Client entertainment. • Create awareness and understanding of industry vertical information, requirements, and general knowledge. • Keep abreast of industry changes, information, and skill requirements. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Education and Experience Requirements: • Matric essential. • Previous Clearing & Forwarding sales experience required. • 7 years or more proven sales track record required. • Previous formal sales training required. • Strong understanding of the pharmaceutical/healthcare sector and its unique logistics needs. • Ability to build and maintain strong client relationships. • Well presented, professional individual with excellent written and verbal language skills. • Ability to effectively negotiate. • Ability to read and interpret financial information, including budgets, financial statements, and P&L data. • Full computer literacy. • Ability to create and implement strategies. • Ability to work within a target driven and pressured environment.
Niveau d'études min. requis : BAC

2026-10192 - Assistant(e) de Direction H/F

Tue, 11 Aug 2026 14:37:30 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/MANAGEMENT JURIDIQUE, FISCALITE & ASSURANCES
Type de contrat : CDI
Description du poste :
Vous rejoindrez la Direction Juridique Groupe qui compte une vingtaine de collaborateurs, organisés par spécialité : Assurance, M&A, Droit Public,… Vous avez pour mission l'appui administratif, logistique et communication des missions et projets du Directeur. Poste rattaché au Directeur Juridique Groupe (membre du CODIR Groupe). Vous aurez plus précisément la responsabilité de : • Appuyer le Directeur dans ses activités quotidiennes - Réceptionner, exploiter et relayer le courrier et les appels téléphoniques du / des directeurs et réagir en effectuant le filtrage des appels et apporter les réponses ne nécessitant pas l'intervention du Directeur. - Coordonner et préparer les activités quotidiennes du directeur - Rédiger des notes ou correspondances à partir de consignes orales ou manuscrites et les transmettre à tous les niveaux - Accueillir et informer les visiteurs de la Direction - Exécuter les missions données par le / les directeurs - Effectuer la mise à jour et le suivi des contrats juridiques avec les filiales • Coordonner et préparer les réunions et les déplacements du Directeur en France et à l'étranger - Tenir l'agenda du directeur et en transmettre les informations pertinentes - Organiser les réunions de travail - Mettre en place et suivre l'organisation afférente aux réunions ou déplacements - Organiser les voyages du directeur : visas, recherche de tarifs et moyens de transport adaptés, hébergement, prise de rendez-vous… - Organiser séminaire annuel • Contribuer au fonctionnement de l'entité : - Constituer et suivre des dossiers complets de façon à faciliter la prise de décision et l'activité de la hiérarchie - Echanger les informations avec l'ensemble des interlocuteurs internes et externes (clients) - Commander les fournitures et matériels de bureau ; souscrire et renouveler les abonnements divers - Organiser et assurer le classement de documents, manuel et/ou informatique, pour le partage et la conservation de l'information • Activités spécifiques : - Traduire des documents (anglais ou autre..). - Rediriger les correspondants internes ou externes vers le bon département (dont administrations ) sur des domaines technique, juridique, fiscal - Rechercher, regrouper les informations, établir des tableaux de bord et en effectuer le suivi. - Extraire des informations des bases de données, medias, supports et les mettre en forme - Présentations (Powerpoint)

Vous êtes diplômé(e) d'une Licence en Sciences Sociales et Humaines, LEA, IAE ou Assistanat de Direction. Vous justifiez d'une première expérience réussie en Assistanat de Direction (5 ans minimum). Vous présentez un niveau d'anglais professionnel (B2/C1) – indispensable à la réussite de ce poste. Discrétion, Sens de l'accueil, Bon relationnel, Capacité d'organisation, Réactivité, Initiative pour résoudre des problèmes, résistance au stress. Votre affinité avec l'Afrique est un plus !
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel
Langue / Niveau :
FRANÇAIS : Bilingue

2026-10233 - Regional Vertical Manager - Telecom & Technology M/F

Tue, 11 Aug 2026 07:25:17 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: The Regional Vertical Manager – Telecom & Technology is responsible for driving the commercial development and growth of the Telecom & Technology vertical across the assigned African region. The role is responsible for developing strategic customer relationships, growing revenue and gross margin, identifying new business opportunities and coordinating commercial activities across countries. The RVM will leverage AGL's existing footprint and the strong interdependencies between Original Equipment Manufacturers (OEMs), Mobile Network Operators (MNOs), Tower Companies (TowerCo), Fibre Optic providers and Internet Service Providers (ISPs) to develop integrated logistics and supply chain solutions. As the regional commercial reference for the vertical, the role ensures alignment between customer requirements, market opportunities, AGL's capabilities and the Group's strategic objectives. Key Responsibilities: Telecom & Technology Strategy • Develop and implement the Group's Telecom & Technology commercial strategy across the assigned African region. • Establish a dedicated vertical approach and strengthen Telecom & Technology coverage across countries. • Identify and prioritise strategic customers, prospects and market opportunities. • Develop and promote AGL's logistics and supply chain solutions across the Telecom & Technology value chain. • Leverage synergies between OEMs, MNOs, TowerCo, Fibre Optic providers and ISPs to identify new business opportunities. • Strengthen AGL's position as a preferred logistics partner within the Telecom & Technology sector. Business Development & Key Accounts • Develop and manage a portfolio of strategic regional Telecom & Technology customers. • Lead commercial opportunities from prospecting and qualification through RFQs, negotiations and contract closing. • Develop strong relationships with senior decision-makers within key Telecom & Technology organisations. • Identify opportunities for cross-selling and integrated logistics solutions across AGL's service offering. • Act as the senior commercial sponsor for complex or multi-country opportunities. • Support country commercial teams on strategic opportunities, customer engagements and closing activities. • Contribute to the development of competitive and differentiated value propositions.Regional Coordination • Provide functional leadership and support to country commercial teams involved in Telecom & Technology opportunities. • Coordinate local multi-vertical commercial teams to ensure a consistent approach to the vertical. • Conduct pipeline and opportunity reviews across countries. • Support the development of Telecom & Technology commercial capabilities and industry knowledge within country teams. • Share best practices, market intelligence and commercial methodologies across the region. • Coordinate regional initiatives with Country Directors and Regional / Country Commercial Directors.

• Support annual budget planning and revenue / gross margin targets for the vertical. Market Intelligence • Maintain strong market intelligence on the Telecom & Technology industry across Africa. • Monitor market developments, technology investments, infrastructure projects, network expansion and customer strategies. • Identify emerging opportunities and industry developments that may create new logistics requirements. • Analyse competitor activity and market trends to ensure AGL remains ahead of emerging opportunities. • Provide regular market insights to HQ to support the development of the vertical strategy and value proposition. • Report monthly on pipeline, revenue, gross margin, wins/losses and key market developments. Customer & Industry Engagement • Build relationships with senior Supply Chain, Procurement, Logistics, Commercial and Operations decision-makers. • Engage with major OEMs, MNOs, TowerCo, Fibre Optic companies, ISPs and other technology organisations. • Represent AGL at relevant Telecom & Technology industry events and forums. • Develop relationships with strategic partners and other stakeholders within the technology ecosystem. • Identify opportunities to strengthen AGL's visibility and positioning within the sector. Qualifications & Experience • Relevant Bachelor's Degree in Business, Commerce, Logistics, Supply Chain Management, Telecommunications, Information Technology or a related field. • 5–8 years' commercial experience within Telecom & Technology logistics, preferably with a telecommunications company, logistics provider or freight forwarder. • Prior experience in Telecom supply chain and logistics will be highly advantageous. • Proven regional or multi-country commercial experience, preferably within Africa. • Strong understanding of multimodal freight forwarding and international logistics. • Experience in contract logistics, customs clearance, warehousing and distribution. • Strong experience in business development, strategic account management and commercial negotiations. • Ability to develop and deliver differentiated logistics value propositions. • Strong analytical thinking and problem-solving capabilities. • Excellent communication, presentation and relationship management skills. • Entrepreneurial, autonomous and customer-centric approach. • Strong ability to influence and coordinate teams without direct reporting authority. • Ability to operate effectively across country, regional and HQ structures. • Additional regional languages are advantageous depending on the geographical scope.
Niveau d'études min. requis : Licence ou équivalent

2026-10232 - Regional Vertical Manager - Agribusiness M/F

Tue, 11 Aug 2026 07:02:48 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: The Regional Vertical Manager – Agribusiness is responsible for driving the commercial development and growth of the Agribusiness vertical across the assigned region. The role is responsible for growing revenue and gross margin, developing strategic customer accounts, identifying new business opportunities and coordinating Agribusiness activities across countries. As the regional commercial reference for Agribusiness, the role ensures alignment between customer requirements, market opportunities, AGL's operational capabilities and the Group's strategic objectives. Key Responsibilities: Deployment of the Agribusiness Vertical Strategy • Implement the Group's Agribusiness strategy across the assigned region, adapting it to local market conditions. • Identify and prioritise strategic Agribusiness customers, prospects and market opportunities. • Develop and promote AGL's Agribusiness logistics solutions across key commodity and agricultural value chains. • Identify opportunities for investments, partnerships and capabilities that support the growth of the vertical. • Strengthen AGL's position as a preferred logistics partner within the Agribusiness sector. Business Development & Portfolio Management • Manage strategic regional Agribusiness accounts and prospects, with accountability for revenue and gross margin growth. • Lead the commercial sales cycle from prospecting and qualification through RFQs, tenders, negotiations and contract award. • Act as the senior commercial sponsor for complex or multi-country opportunities. • Support Country Business Development Managers on strategic opportunities and customer engagements. • Develop cross-selling and integrated logistics opportunities across AGL's services. • Contribute to pricing strategies and ensure consistent commercial positioning across the region. Market Intelligence & Value Proposition • Monitor Agribusiness market trends, commodity flows, supply chains, competitors and customer requirements. • Identify emerging opportunities and changes in the agricultural supply chain. • Provide market insights to HQ to support the development of AGL's Agribusiness value proposition. • Report regularly on pipeline, revenue, gross margin, wins/losses and key market developments. • Provide regular market insights to the Head of Vertical Market – Agribusiness to support the refinement of AGL's sector value propositions and solutions. • Contribute to the development of regional Agribusiness market intelligence and customer mapping. • Report monthly on commercial performance. Coordination & Functional Leadership of Country Commercial Teams • Provide functional leadership and support to Agribusiness Business Development Managers across the region. • Conduct pipeline and opportunity reviews and share best practices across countries. • Coordinate regional Agribusiness commercial initiatives with Country Directors and Commercial Directors.

• Support annual budget planning and revenue / gross margin targets for the vertical. • Promote a consistent regional approach to Agribusiness customer development. Strategic Customer & Industry Engagement • Build strong relationships with senior Supply Chain, Procurement, Logistics and Commercial decision-makers. • Engage with major regional and international Agribusiness organisations. • Represent AGL at relevant industry conferences, exhibitions and sector events. • Develop relationships with industry associations, partners and other strategic stakeholders. Qualifications & Experience • Relevant Bachelor's Degree in Business, Commerce, Logistics, Supply Chain Management, Agriculture, Marketing or a related discipline. • 7–10 years of commercial experience within a logistics provider, freight forwarding company or supply chain organisation, with demonstrated exposure to the Agribusiness sector. • Proven experience operating at regional or multi-country level, preferably within African markets. • Demonstrated ability to develop and manage strategic customer accounts and deliver revenue and gross margin growth. • Proven experience managing complex sales cycles, including RFQs, tenders, commercial negotiations and contract closing. • Strong ability to develop and orchestrate complex multimodal logistics solutions, including ocean FCL/LCL, air freight, bulk logistics, flexitanks, warehousing and related supply chain services. • Ability to translate customer requirements into differentiated and commercially viable logistics solutions. • Strong understanding of agricultural value chains and African Agribusiness markets. • Demonstrated commercial leadership capability, with the ability to influence and mobilise teams without direct hierarchical authority. • Entrepreneurial mindset with a strong focus on results, customer value and business growth. • Ability to navigate and influence within a complex, multi-level organisation involving country, regional and Head Office stakeholders. • Strong analytical, negotiation, presentation and relationship management skills. • Experience working within multicultural and international environments.
Niveau d'études min. requis : Licence ou équivalent

2026-10210 - Implementation & Continuous Improvement Manager M/F

Tue, 04 Aug 2026 08:33:34 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Job Purpose: Responsible for implementing warehousing and production logistics solutions, whilst managing internal and external stakeholder expectations throughout the implementation phase. This role is also responsible for interacting with and assisting in the design, planning and continual improvement opportunities in warehousing and production logistics operations. It directly supports company objectives and contributes to identifying, analysing & developing value-adding and robust solutions for current & prospective customers. It is vital for the success of this position for the candidate to effectively align customer needs and solutions, with AGL values, policies and Solutions strategy to directly support sustainable and profitable business. Successful collaboration with Operations team & other internal stakeholders is critical.

Job Function: • Tools: Application of the following tools and/or methodologies as appropriate and when required: • Material flow mapping. • Warehouse and layout design • Qualitative flow measurement • Manning requirements calculations • Material handling equipment selection • Procurement tender adjudication • Project Office (Clarity) • AQP (Advanced Quality Process) – Facilitation • Slotting of Inventory • Productivity and warehouse Improvement • Analysis and recommendations: - Data (analysis, comparison, sense checking), - Processes (supporting business objectives, complete, accurate, relevant, error proofed, common exceptions covered, measurable) - Facilities (best practices, flow, flexibility, compliance); • Implementations: Implement and/or support initiatives & monitor tangible and intangible benefits of changes; • Project Management: Plan, document, execute, monitor, control and close projects using established AGL principles and tools, and ensuring effective communication with all stakeholders; • Risk Management: Apply sound risk management principles to all aspects of projects & engineering activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of AGL business, clients and staff. The objective of this is also to reduce the time and cost of change / implementations. • Client Relationship Management: To develop and maintain sound client relationships based on competence, respect and trust, and to leverage this in support of 1) strategic positioning of the client with other business units and 2) account retention and organic growth; • Contractual: Support contract development and/or negotiation with clients and suppliers; • Procurement: Support supplier selection and management aligned with sound ethical business practice and AGL Policy. • Group Facilitation: Leading & influencing a diverse group through planning and/or problem-solving activities as required, including Advance Quality Planning (AQP); • Warehouse Management Systems: Knowledge of key functions and features of systems used by AGL, in support of solutions development, sales activities and implementations. Minimum Education and Experience Requirements: • Degree / Diploma in Industrial Engineering or relevant three-year qualification from accredited institution and/or Project Management Training Additional Computer Skills: • MICROSOFT VISIO & PROJECT (Advanced), • ERP Systems, AUTOCAD (Basic), DATA ANALYSIS, SQL (Basic) & MICROSOFT ACCESS (Basic) • Power BI • Power Automate • Power Queries • DAX • Python (mathematical modelling) • Job-related Requirements: • 2 years in logistics environment, including WMS implementation; • Industrial Engineering experience: 2 years in a logistics environment. • Warehouse & Operational Management experience: 1 year with demonstrated knowledge of best practices & legal compliance • Leadership experience
Niveau d'études min. requis : Licence ou équivalent

2026-10206 - Responsable Project Management

Mon, 03 Aug 2026 18:14:06 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDI
Description du poste :
Le Responsable Project Management assure un rôle clé d'appui stratégique et opérationnel auprès de la Directrice Projets dans le pilotage du portefeuille de projets d'AGL Côte d'Ivoire. Il est chargé de structurer, coordonner et sécuriser l'exécution des projets stratégiques, en veillant au respect des objectifs de coûts, délais, qualité et gestion des risques. Il contribue à la gouvernance des projets, à la préparation des décisions du Top Management, au suivi des performances et à la conduite de négociations avec les partenaires publics et privés. Il coordonne les différentes parties prenantes internes et externes, garantit la qualité des livrables et participe au renforcement des pratiques de gestion de projet au sein de l'entreprise. Le poste requiert une expertise confirmée en gestion de projets, gouvernance, analyse financière, négociation et gestion des parties prenantes, ainsi que de solides capacités de leadership, d'analyse stratégique, de communication et de coordination dans des environnements complexes.

Bac+5: École d'ingénieur, école de commerce ou Master en gestion de projet, finance, stratégie, logistique, transport, génie industriel ou équivalent. Certification en gestion de projet (PMP, PRINCE2, Agile ou équivalent) fortement appréciée. 5 à 10 ans d'expérience en pilotage de projets complexes, direction de programme, conseil, développement de partenariats ou fonctions similaires. Expérience confirmée dans la préparation et la conduite de négociations stratégiques avec des dirigeants, partenaires institutionnels ou acteurs privés. Expérience avérée dans la coordination d'équipes pluridisciplinaires et la gestion de parties prenantes internes et externes de haut niveau. Bonne connaissance du contexte africain et, idéalement, de l'environnement économique et institutionnel ivoirien.
Niveau d'études min. requis : Master ou equivalent

2026-10188 - COMMERCIAL OUTSIDE SALES H/F

Wed, 29 Jul 2026 07:33:57 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDD
Description du poste :
• Prospecter, identifier et développer de nouvelles opportunités d'affaires ; • Réaliser des visites clients régulières et développer une relation de proximité ; • Analyser les besoins clients et proposer des solutions AGL adaptées ; • Fidéliser le portefeuille clients et développer les ventes additionnelles ; • Préparer les offres commerciales, cotations et réponses aux appels d'offres ; • Négocier, contractualiser et assurer le suivi des engagements commerciaux ; • Coordonner les échanges entre clients, opérations, douane et services financiers ; • Suivre l'exécution des prestations et le traitement des réclamations ; • Mettre à jour le CRM et suivre les indicateurs commerciaux ; • Participer aux réunions, au reporting et à la veille marchée.

• Être de nationalité congolaise ; • Bac+3/4 en Gestion Commerciale, Commerce International ou autres domaines équivalents ; • Justifier d'une expérience d'au moins cinq (05) ans à un poste similaire ; • Disposer d'un bon niveau d'anglais professionnel.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10187 - IFF FRONT OFFICE MANAGER H/F

Tue, 28 Jul 2026 17:06:25 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
1. Développer la croissance commerciale et la rentabilité de l'activité IFF • Définir et déployer la stratégie commerciale afin de développer les activités IFF par métier, Trade Lane, partenaire, segment de clientèle et marché. • Accroître le portefeuille clients et les revenus à travers la prospection, l'acquisition de nouveaux comptes, le développement des clients stratégiques et la gestion des appels d'offres. • Piloter la rentabilité de l'activité en optimisant les marges, la tarification, les volumes et les performances économiques des produits et services. 2. Piloter la performance commerciale et l'expérience client • Assurer le pilotage des performances commerciales en suivant les objectifs, le pipeline de ventes, les opportunités commerciales et les indicateurs clés de performance. • Développer et fidéliser les relations clients en garantissant une gestion proactive des comptes stratégiques et une forte orientation client. • Améliorer continuellement l'expérience client en supervisant la gestion des réclamations, les revues périodiques et les plans d'amélioration de la satisfaction. 3. Assurer la gouvernance et l'excellence opérationnelle du Front Office • Garantir l'efficacité des activités Front Office en assurant la qualité du reporting, des données commerciales et des processus de pilotage. • Veiller au respect des procédures et des exigences de conformité conformément aux standards du Groupe, aux SOP et aux réglementations en vigueur. • Piloter la performance opérationnelle et les risques à travers le suivi des plans d'actions, des contrôles internes et des indicateurs de gouvernance. 4. Manager les équipes et conduire l'amélioration continue • Encadrer, développer et mobiliser les équipes Front Office afin de favoriser la performance, l'engagement et le développement des compétences. • Renforcer la collaboration transverse avec les fonctions Operations, Pricing, Customer Service, Finance et Network pour garantir l'atteinte des objectifs business. • Conduire les initiatives d'amélioration continue et de transformation visant à optimiser les processus, l'efficacité opérationnelle et la qualité de service.

• BAC +4/5 Transport et prestations logistiques, gestion, finance, supply chain management, marketing et ventes, ou commerce. • Une spécialisation en Commerce International, Freight Forwarding ou Managemnt des Opérations constitue un atout. • Au moins 5 ans d'expérience dans les métiers de : transit/freight forwarding/logistique internationale ou du transport multimodal. • Au moins 2 à 3 ans d'expérience confirmée en management d'équipes commerciales ou de Front Office • Bonne connaissance des activités Maritime (FCL/LCL), Aérienne et Logistique Internationale • Maîtrise des Incoterms • Bonne compréhension des mécanismes de pricing, de gestion des marges et de construction budgétaire • Forte orientation résultats et performance. • Sens développé du client et de la qualité de service. • Excellentes capacités relationnelles et de communication. • Esprit analytique et orientation data. • Forte capacité de négociation et d'influence. • Proactivité, agilité et capacité à prendre des décisions • Les Connaissances en finance et Anglais opérationnel ou commercial sont un atout dans un contexte international
Niveau d'études min. requis : Master ou equivalent

2026-10128 - TRANSPORT MANAGER M/F

Thu, 16 Jul 2026 09:34:50 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDI
Description du poste :
To lead and manage the Company's transport operations by ensuring the efficient planning, allocation, execution and monitoring of transport activities while optimizing fleet utilization, managing transporter relationships, ensuring regulatory compliance, controlling transport costs and delivering exceptional customer service in line with operational and commercial objectives. 1. Transport Operations Management • Lead the planning, coordination and execution of all transport operations to ensure timely cargo movement and service delivery. • Develop transport schedules, allocate resources and monitor execution to maximize fleet utilization and operational efficiency. • Ensure daily transport activities are executed in accordance with customer requirements and operational priorities. • Monitor operational performance and implement corrective actions to resolve delays and service disruptions. 2. Transport Planning & Fleet Optimization • Optimize truck allocation, route planning and transporter utilization to improve operational efficiency and reduce transport costs. • Monitor transporter performance, equipment availability and capacity planning to meet customer demand. • Ensure effective planning of loading schedules, departures and delivery timelines. 3. Transporter & Vendor Management • Develop and maintain strategic relationships with transport service providers to ensure reliable and cost-effective transport solutions. • Evaluate transporter performance against agreed service levels and contractual obligations. • Support transporter onboarding, qualification and performance improvement initiatives. • Participate in rate negotiations to improve transport cost competitiveness. 4. Customs & Regulatory Compliance • Ensure compliance with all transport-related customs documentation and statutory requirements, including T1s, Exit Notes, T812 documentation and transit regulations. • Monitor changes in customs regulations and implement operational changes where required. • Ensure transport documentation is processed accurately and within required timelines. 5. Customer Service & Operational Coordination • Coordinate closely with Commercial, Customer Service, Customs and Warehouse teams to ensure seamless transport execution. • Maintain proactive communication with customers regarding shipment status and delivery performance. 6. Performance Reporting & Cost Management • Prepare and present daily, weekly and monthly transport performance reports. • Monitor transport costs, transporter buying rates and operational KPIs to identify improvement opportunities. • Analyse operational performance trends and recommend initiatives that improve efficiency, profitability and customer satisfaction. 7. Leadership & Continuous Improvement • Lead, coach and develop the transport team to achieve operational excellence. • Conduct performance reviews and ensure individual objectives align with departmental goals.

• Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Business Administration or a related field. • Minimum 5–7 years' experience in transport or logistics operations, with at least 3 years in a supervisory or management role. • Strong understanding of clearing & forwarding, customs procedures and regional transit operations. • Working knowledge of KRA, KPA, URA and regional customs systems. • ERP and transport management system experience is highly desirable.
Niveau d'études min. requis : Licence ou équivalent

2026-10127 - KEY ACCOUNT MANAGER M/F

Thu, 16 Jul 2026 09:13:33 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Business Growth • Analyse and profile client accounts based on performance, value and potential and generate periodic reports. • Determine the crucial needs of key clients and ensure that they receive first-class customer care and service • Develop a strategy for managing key accounts and ensure its implementation • Conduct regular customer satisfaction surveys and make necessary improvements for key accounts. • Develop pricing structures for key clients. • Resolve disputes and maintain client relationships to promote client retention. • Conduct account reviews.. • Analyse and adapt new strategies to react to changing business trends. • Conduct client visits based on target prospects. • Generate weekly sales reports and submit to management. Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by logging interactions and updating pipeline stages regularly. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. . Ensure accurate CRM data entry and reporting to support visibility and management decision-making. • Track key metrics including TEU volumes, gross margin, and account retention.

EDUCATION • Minimum undergraduate level standard • A master's degree in marketing will be an added advantage • CIMA (added advantage) EXPERIENCE Preference 5 years of related sales working experience in Logistics/Freight Forwarding COMPETENCES • Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Collaborative and team-oriented PERSONAL ATTRIBUTES • Self driven • Resilient • Results oriented • Integrity • Interpersonal Relations • Team Player • Presentable • Proactive Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Niveau d'études min. requis : Licence ou équivalent

2026-10126 - BUSINESS DEVELOPMENT LEAD - EXPORTS M/F

Thu, 16 Jul 2026 09:06:39 Z

Fonction : COMMERCIAL & MARKETING/MARKETING
Type de contrat : CDI
Description du poste :
MAIN TASKS AND RESPONSIBILITIES DETAILS Business Growth • Analyse and profile client accounts based on performance, value and potential and generate. periodic reports. • Determine the crucial needs of key clients and ensure that they receive first-class customer care and service. • Develop a strategy for managing key accounts and ensure its implementation. • Conduct regular customer satisfaction surveys and make necessary improvements for key accounts. • Develop pricing structures for key clients. • Resolve disputes and maintain client relationships to promote client retention. • Conduct account reviews. • Analyse and adapt new strategies to react to changing business trends. • Conduct client visits based on target prospects. • Generate weekly sales reports and submit to management Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by logging interactions and updating pipeline stages regularly. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. . Ensure accurate CRM data entry and reporting to support visibility and management decision-making. • Track key metrics including TEU volumes, gross margin, and account retention.

EDUCATION • Minimum undergraduate level standard • A master's degree in marketing will be an added advantage • CIMA (added advantage) EXPERIENCE Preference 5 years of related sales working experience in Logistics/Freight Forwarding COMPETENCES • Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Collaborative and team-oriented PERSONAL ATTRIBUTES • Self driven • Resilient • Results oriented • Integrity • Interpersonal Relations • Team Player • Presentable • Proactive Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Niveau d'études min. requis : Licence ou équivalent

2026-10125 - BUSINESS DEVELOPMENT LEAD - IMPORTS M/F

Thu, 16 Jul 2026 09:02:50 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
MAIN TASKS AND RESPONSIBILITIES DETAILS Business Growth • Analyse and profile client accounts based on performance, value and potential and generate. periodic reports. • Determine the crucial needs of key clients and ensure that they receive first-class customer care and service. • Develop a strategy for managing key accounts and ensure its implementation. • Conduct regular customer satisfaction surveys and make necessary improvements for key accounts. • Develop pricing structures for key clients. • Resolve disputes and maintain client relationships to promote client retention. • Conduct account reviews. • Analyse and adapt new strategies to react to changing business trends. • Conduct client visits based on target prospects. • Generate weekly sales reports and submit to management Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by logging interactions and updating pipeline stages regularly. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. . Ensure accurate CRM data entry and reporting to support visibility and management decision-making. • Track key metrics including TEU volumes, gross margin, and account retention.

EDUCATION • Minimum undergraduate level standard • A master's degree in marketing will be an added advantage • CIMA (added advantage) EXPERIENCE Preference 5 years of related sales working experience in Logistics/Freight Forwarding COMPETENCES • Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Collaborative and team-oriented PERSONAL ATTRIBUTES • Self driven • Resilient • Results oriented • Integrity • Interpersonal Relations • Team Player • Presentable • Proactive Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Niveau d'études min. requis : Licence ou équivalent

2026-10115 - Business Development Manager M/F

Tue, 14 Jul 2026 07:15:18 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Job Purpose: To drive business growth by identifying, developing, and securing Vendor Managed Inventory (VMI) opportunities within existing and prospective client portfolios. The incumbent will collaborate with internal stakeholders to design and implement trade finance and inventory management solutions that enhance clients' supply chain efficiency, optimize working capital, reduce risk, and support international trade activities. Job Function: Business Development • Identify, pursue, and secure new Vendor Managed Inventory (VMI) business opportunities within existing client accounts and new market segments. • Build and maintain strong relationships with importers, exporters, and key stakeholders to understand their supply chain and financing requirements. • Develop and execute business development strategies to increase market share and revenue growth. Client Solutions & Relationship Management • Collaborate with the Corporate VMI team to develop tailored trade finance and inventory management solutions. • Present and communicate complex financial and supply chain solutions in a clear and client-focused manner. • Negotiate commercial agreements and successfully close new business opportunities. Operational Coordination • Work closely with logistics operations, customs, compliance, and finance teams to ensure the successful implementation and execution of VMI solutions. • Facilitate seamless coordination between clients and internal departments to ensure service excellence. Market Research & Analysis • Conduct market research to identify emerging industry trends, competitive offerings, and opportunities within the trade finance and logistics sectors. • Monitor regulatory developments and assess their impact on business operations and client solutions. Risk Management & Compliance • Monitor portfolio performance and manage risk exposure associated with VMI and trade finance solutions. • Ensure compliance with internal policies, industry standards, and applicable international trade regulations. • Support due diligence and risk assessment processes for new and existing clients. Reporting & Performance Management • Prepare business proposals, presentations, financial models, and reports for clients and management. • Track sales performance, pipeline development, and revenue generation against agreed targets. • Provide regular market intelligence and business development updates to management.

Minimum Education and Experience Requirements: • Bachelor's Degree in Finance, Business Management, Supply Chain Management, Logistics, Commerce, or a related field. • Relevant postgraduate qualification will be advantageous. • Minimum of 5 years' experience in TSupply Chain Finance, Logistics, Freight Forwarding, or Import/Export operations. • Proven track record in business development, client acquisition, and revenue generation. • Experience in Vendor Managed Inventory (VMI), trade finance solutions, or supply chain financing will be advantageous. • Sound understanding of international trade, logistics, freight forwarding, and supply chain management principles. • Knowledge of trade finance instruments and working capital solutions. • Understanding of customs, compliance, and international trade regulations.
Niveau d'études min. requis : Licence ou équivalent

2026-10097 - COMMERCIAL MANAGER M/F

Thu, 09 Jul 2026 05:41:13 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy. Marketing Intelligence • Carry out regular market surveys with the help of Marketing team • Identify and communicate market changes, key competitor's strategies and industry trends to country, regional and corporate teams • Analyse the market's attractiveness and competitive situation, with the main aim of achieving growth and profitability. • Analyse our strengths and weaknesses as compared to the competitors • Provide reliable statistics, analyses and action plans to increase Bolloré Transport & Logistics market share. • Develop CTO Super User Skills to extract monthly reporting. Sales pipeline as well as train other users. • Lead & Drive Customer Satisfaction Survey process to then develop bespoke solution Sales activity • Define, propose and lead the execution of the Commercial strategy to develop business in all activities (Logistics solutions, Forwarding, Clearing, Transit and Supply Chain) • Review, adapt and/or amend strategy according to market challenges and business profitability. • Identify target clients and lead the selling process • Elaborate action plan to enhance our competitiveness, in terms of organization, service, quality, pricing. • Work with operations and the various support Departments • Provide active guidance and support in tenders, reviews and any other Africa Global Logistics – Customer activity deemed strategic and relevant to the development. • Manage the Quotations activity, monitor and improve the related performance (hit rate, response time...) • Build strong external and internal business relationships and network with key players. Commercial team management • Manage the commercial team to ensure quantitative and qualitative targets are met • Measure the performance of the commercial team through appropriate metrics • Identify commercial performance gaps and put corrective actions in place • Train the commercial team to improve their knowledge and performance. • Update personal knowledge and technical expertise. Accounts Management • Monitor and report profitability analysis on accounts • Participate in debt recovery actions • Monitor customer's satisfaction issues • Attend the monthly/quarterly KPIs reviews with the Key Accounts • Escalate opportunities with regional/global impact to regional/corporate sales teams • Provide input and support for regional/global RFQs and/or for regional/global customers. • Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams. • Provide monthly reporting on-time and within the agreed framework.

QUALIFICATIONS EDUCATION •University degree in Business and/or Engineering • Knowledge of Logistics-Clearing and Forwarding EXPERIENCE • At least 5 years' experience in a business development function in the Forwarding, Logistics, Supply Chain or Services industry. • Ability to translate operational concepts into business solutions • Already in relation with key market stakeholders. KEY SKILLS • Strong Business acumen, organizational and leadership abilities as well as excellent communication skills. • Negotiation • Business skills • Strong Analytical skills • Excellent Computer skills and familiar with the use of CRM tools • Basic accounting • Ability to work under pressure to meet deadlines • Honest and possessing a high level of integrity • Excellent command of written and spoken English and ideally also French TARGETS AND GOALS • Ensure that all goals and targets are met. PERSONAL ATTRIBUTES • Entrepreneurial • Integrity • Firm • Decisive • Proactive • Interpersonal relations Computer knowledge
Niveau d'études min. requis : Licence ou équivalent

2026-10077 - KEY ACCOUNT MANAGER M/F

Mon, 06 Jul 2026 07:36:50 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
To provide a link between the company and key clients to enhance their satisfaction and retention. 1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports 2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service 3. Develop a strategy for managing key accounts and ensure its implementation 4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts 5. Develop pricing structures for key clients 6. Resolve disputes and maintain client relationships to promote client retention 7. Conduct account reviews 8. Analyze and adapt new strategies to react to changing business trends 9. Conduct client visits based on target prospects. 10. Generate weekly sales reports and submit to management

• Bachelor's degree in Sales and Marketing. • 5 years of experience in either sales, marketing or related field.
Niveau d'études min. requis : Licence ou équivalent

2026-10076 - PROJECT MANAGER H/F

Mon, 06 Jul 2026 06:44:38 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDI
Description du poste :
Le Project Manager a la charge de : • Mettre en place une organisation rigoureuse, capable de répondre à des contraintes fortes en matière de coordination des flux ; • Respecter les délais contractuels, de gestion d'équipements hors normes (notamment en matière de levage exceptionnel), ainsi que de conformité aux exigences en matière de sécurité et de qualité ; • Assurer l'interface entre le client, le constructeur et les équipes d'AGL ; • Garantir la bonne coordination des opérations et le respect des engagements contractuels ; • Structurer l'organisation et d'accompagner la montée en compétence du personnel ;

Formation • MASTER en Administration des affaires • MASTER en Commerce International Expérience • Expérience avérée dans la gestion de projets logistiques complexes, notamment dans le secteur Oil & Gas ou dans la conduite d'infrastructures industrielles majeures Compétences • Leadership et esprit d'initiative ; • Orientation résultats ; • Capacité d'analyse stratégique ; • Capacité à piloter des transformations organisationnelles dans des environnements complexes ; • Diplomatie et capacité à gérer des situations sensibles ; • Résilience face à la pression commerciale et opérationnelle ; • Leadership adaptatif favorisant la montée en compétences ;
Niveau d'études min. requis : Master ou equivalent

2026-10067 - WAREHOUSE TEAM LEAD M/F

Thu, 02 Jul 2026 09:10:49 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDD
Description du poste :
• Supervising WMS/ODS Data clerks, material transporters, palletizing warehousemen and MHE operators at ODS/Palletizing. • Supporting the factory by following BAT's Standard Operating Procedures (SOPs) to ensure proper material issuance. • Supporting the production team by ensuring that FG has been correctly received and posted while adhering to BAT's SOPs. • Hourly interval visits to the factory modules to check Kanban reorder levels and inclusion of Kanban material levels, production schedule and any other important information in the 3-hour SICs. • Ensure that verification of materials outgoing to SMD/PMD and recording on the checker's book with the necessary requirements has been done. • Ensure that materials at the Factory Kanbans do not exceed the required Kanban levels and that materials delivered are for the specific module. • Act as liaison between WMS/Palletizing departments and Production (SMD and PMD) teams. • Ensure data clerks accurately manage inventory through stock checks, audits, and cycle counts following company procedures. • Provide timely and accurate daily reports, such as cycle counts, production reports, and others, to maintain proper internal reporting and track materials movements. • Participate in mid and end-month stock taking activities. • Communicate effectively and efficiently with factory and warehouse personnel to ensure accurate data capture and timely resolution of issues. • Monitor performance and ensure operations are being done safely. • Ensuring that ODS housekeeping is always on point following the 5S technique. • Ensure daily Pulsar observation is done. • Conduct daily toolbox meetings to communicate goals, objectives, and performance expectations and that sign offs for the same are done. Documentation: • Ensure that detailed records of all documentation books at ODS have been done with real-time accuracy. Other: • Proactively carry out all delegated tasks from the Warehouse Supervisor

2 years' experience in supply chain or a related field Qualifications • Tertiary education in logistics, supply chain or a related field. • SAP/EXCEL is required. • Training in MS Office suite and other industry related courses would be an advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-10033 - Head of Commercial Development-Yuesen M/F

Thu, 25 Jun 2026 11:49:33 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Based in Nairobi and Reporting to the Deputy Managing Director, the purpose of this role is to organize and lead execution of a sustainable and profitable development of the Yuesen East Africa (YAEA) business through:- Sales Performance 1.1 Sales planning and deployment in the context of (New sales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring. 1.2 Build a qualified sales pipeline. 1.3 Develop trade lanes and partnerships to exploit market opportunities. 2. Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers. 2.1 Optimise account profitability, retention and upselling. 3. Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects. 3.1 Drive end to end pricing and tender management processes. 4. Analyze and suggest strategies to react to changing business trends. Customer Service 5. Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first- class customer care and service. 6. Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices. 7. Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts 8. Participate in the monthly account reviews. 8.1 Analyze and profile client accounts based on performance, value and potential and generate periodic reports. 10. Generate monthly sales operations reports for submission and consultative review with management. 11. Keep Management updated on customer needs and relevant market intelligence.

Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant