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2026-10039 - Sitecore Developer M/F

Fri, 03 Jul 2026 07:08:03 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
MISSIONS Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. Established in 2025, the AGL Expertise Center Kigali. which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join ASCENS KIGALI and be part of the team shaping the future of logistics in Africa! JOB FUNCTION & KEY RESPONSIBILITIES AGL is continuing to modernize its digital platforms and has recently adopted Sitecore as its group CMS. In this context, we are gradually deploying all subsidiary websites on this platform, with a strong ambition for harmonization, performance, and user experience. Within the Kigali Shared Service Center (KSSC) and reporting to the Digital & Innovation Department, you will support this strategic deployment as a web developer with Sitecore expertise. Your responsibilities will include: Website development & deployment • Contribute to the implementation of subsidiary websites on Sitecore • Develop and integrate pages, components, and templates • Adapt and roll out group design systems for each subsidiary Platform maintenance & evolution • Ensure corrective and evolutionary maintenance of websites • Identify and fix bugs or issues • Optimize performance and search engine optimization (technical SEO) Project collaboration • Work closely with Digital, UX/UI, and business teams • Participate in scoping and functional specification phases • Support internal teams in using the CMS Industrialization & best practices • Implement development standards (templates, reusable components, etc.) • Ensure code quality and documentation • Contribute to the platform's continuous improvement

PROFILE EDUCATION & EXPERIENCE REQUIRED • Minimum 5 years' experience in web development • First experience with an enterprise CMS mandatory, SiteCore strongly preferred • Previous exposure to multinational, multi-site, or multicultural environments is a strong advantage • Professional English & French TECHNICAL SKILLS REQUIRED • Web development skills (front-end or fullstack) • Good understanding of CMS and content management • Knowledge of web integration (HTML / CSS /JS) • Awareness of SEO & performance topics • Experience working with TypeScript, React, and modern front-end technologies (Saas/SCSS) • Hands-on experience Git-based source control • Solid experience with Azure DevOps for repository management and CI/CD pipelines • Knowledge of cybersecurity principles, APIs & integration with third-party tools is a plus • Experience with .NET and Next.js would be an advantage • UX/UI awareness is a plus BEHAVORIAL SKILLS REQUIRED • Team spirit & collaboration • Ability to simplify & explain to non-technical stakeholders • Autonomy & proactivity • Rigor & organizational skills • Interest in digital topics ADDITIONAL NOTES • The role is based at the AGL Expertise Center Kigali, Norrsken House • Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9802 - Senior Business Analyst KSSC

Thu, 02 Jul 2026 08:27:03 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
SCOPE AND RESPONSIBILITIES The Senior Business Analyst supports the analytical, reporting and performance management activities of the KSSC in service of AGL's HQ, regional and country teams. The role combines advanced business analysis with commercial performance monitoring, contributing to both: • strategic and market analyses • sales performance visibility and reporting The position plays a key role in transforming data into actionable insights to support commercial decision making across the Group. MAIN RESPONSIBILITIES 1. Strategic & Market Business Analysis • Conduct advanced analyses on markets, corridors, clients and sectors (volumes, trends, competitive landscape) • Perform customer and portfolio analyses (profitability, segmentation, behaviors, mix evolution) • Contribute to strategic studies, opportunity sizing and business cases for HQ and regions • Support country business diagnostics and commercial roadmaps with fact based insights 2. Sales Performance & Business Intelligence • Analyze commercial performance by vertical, region and country • Contribute to the improvement of dashboards and data models (Power BI, Excel) • Consolidate cross country commercial and operational data for HQ reporting • Track performance gaps, trends and variances versus targets • Contribute to preparation of materials for HQ business reviews and Steering Committees • Support interpretation of performance data for internal stakeholders 3. Analytical Delivery & Team Contribution • Produce structured, high quality analytical deliverables for HQ and country commercial teams • Prepare executive level presentations and synthesis for regional or HQ leadership • Apply and respect analytical standards, templates and methodologies defined at KSSC level • Provide methodological support and review to junior analysts when required • Support ad hoc analytical and performance requests from HQ, regions or vertical leaders

PROFILE REQUIRED Experience Minimum 4–6 years in business analysis, consulting, data analytics or strategy roles Exposure to commercial performance analysis or multi country environments is a strong plus Key Skills • Strong analytical, modelling and data structuring capabilities • Excellent command of Excel and PowerPoint; solid experience in BI tools (Power BI) • Good understanding of commercial KPIs (pipeline, conversion, margin, profitability) • Ability to translate complex data into clear and operational insights • Strong written and spoken English & French • Ability to work autonomously in a structured and fast paced environment • Interest in logistics, African markets and commercial performance topics
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-10060 - AGENT POINTEUR REEFER H/F

Tue, 30 Jun 2026 16:03:09 Z

Fonction : PORTS & TERMINAUX/OPERATIONS TERMINAUX A CONTENEUR
Type de contrat : CDI
Description du poste :
- Relever, contrôler et suivre journalièrement des paramètres de fonctionnement des Reefers du parc ; - Veiller à la conformité technique du parc Reefer, reporter toute anomalie et suivre avec la direction technique pour actions correctives ; - Informer sa hiérarchie de toutes les anomalies pendant le fonctionnement des Reefers du parc ; transmettre toutes les anomalies constatées du fonctionnement des Reefers pendant les rondes au Planning (Cargo/Dispatch) ; - Suivre et assister l'équipe d'intervention de la maintenance corrective des Reefers du Parc ; - Faire signer la fiche d'intervention des Reefers par le technicien de la ligne maritime pour approbation et envoyer une copie au Planning (Cargo/Dispatch) ; - Faire le rapport journalier en fin de shift des Reefers du parc - Débrancher tous les Reefers bon à embarquer après bonne réception de la liste émise par le Planning (Cargo/Dispatch) ; - En cas de pannes légères (câble coupé, cosse cassée…) pendant les opérations de manutention, signaler à sa hiérarchie pour élaboration d'une maintenance corrective ; - Elaborer le monitoring des embarquements et le faire signer après visa du YARD SUP ou CHEF D'EQUIPE PARC ; - Faire le rapport journalier en fin de shift des Reefers du parc. - Réceptionner à bord du navire le monitoring des Reefers à débarquer après bonne réception de la liste émise par le Planning (Cargo/Dispatch) sous la coordination du Vessel Coordinator ; - Réceptionner et coordonner les opérations de livraisons plein export/import ; - Coordonner avec l'engin par cet s'assurer de la validation de l'engin ; - S'assurer de la mise en conformité des tracteurs pendant les opérations.

- Avoir un Diplôme d'enseignement supérieur BAC+2 en option électricité auto ou électromécanique ou tout autre diplôme équivalent ; - Savoir lire et écrire le français couramment ; - Expérience dans un poste similaire (2-3 ans) - Bonne maitrise des opérations de chargement et de déchargement ; - Bonne maitrise des opérations d'entreposage ; - Bonnes bases et fondamentaux en maintenance électrique ; - Posséder d'excellentes bases en électronique automobile ; - Être capable de faire un diagnostic ; - Utiliser tous les outils, matériels, équipements et accessoires dédiés aux interventions ; - Comprendre la politique de KCT et ses valeurs ; - Aptitudes requises : excellentes capacités d'organisation et de planification - capacité à communiquer efficacement - capacité à travailler sous pression - afficher une forte adhésion et respect aux valeurs de KCT - faire montre d'une bonne intégrité - Agir en tant que référence dans l'application du règlement intérieur et des procédures internes - Très bonne maitrise de MS Office (Word, Excel, Powerpoint, Outlook) - Maîtrise du TOS OSCAR ; - Respecter et faire respecter le règlement intérieur, les procédures de travail et consignes HSE en vigueur.
Niveau d'études min. requis : BAC

2026-10059 - POINTEUR H/F

Tue, 30 Jun 2026 16:00:12 Z

Fonction : PORTS & TERMINAUX/OPERATIONS TERMINAUX A CONTENEUR
Type de contrat : CDI
Description du poste :
- Recevoir la fiche de déchargement à l'avance et programmer l'utilisation de portique en conséquence, en cas d'un changement soudain dans le plan d'arrimage, recevoir la fiche de déchargement mise à jour par le planificateur de navire ; - Enregistrer dans le Terminal de Données Mobiles (MDT), les données d'identification de chaque conteneur déchargé et le numéro d'identification de l'interrupteur sur lequel il est placé ; - Mettre à jour manuellement dans les fiches de chargement/déchargement, l'ordre dans lequel les conteneurs sont chargés et déchargés du navire ; - Vérifiez la fiche de déchargement dans le cas d'une erreur de saisie mineure du numéro de série du conteneur, et communiquer au contremaître, puis déchargez le conteneur ; - Entrer le numéro du conteneur dans l'EMD pour savoir si un emplacement lui a été attribuée dans le yard ; - Veiller à ce que tous les conteneurs soient scellés pendant le déchargement/chargement du navire ; - Enregistrer les détails de tous les conteneurs non scellés et informer le superviseur navire ; - Mettre à jour la feuille de pointage avec les détails nécessaires lors du déchargement des conteneurs hors jauge ; - Vérifier l'état de tous les conteneurs pendant le déchargement du navire et enregistrer les dommages et informer l'opérateur du navire, préparer les détails du rapport de dommage en cas d'avarie majeure du conteneur, et le remettre au superviseur navire ; - Mettre à jour la feuille de séquence, pour les conteneurs vides, informer sa hiérarchie et charger les autres conteneurs selon la bonne séquence ; - Remettre la feuille de séquence mise à jour à sa hiérarchie à la fin du quart de travail ou à l'achèvement du navire ; - Enregistrer les détails sur le type d'engrenages utilisés pour gérer des conteneurs spéciaux, non conventionnels. Aussi, enregistrer des détails sur les ré-arrimages, le mouvement de type spécial de conteneurs pour éviter les pertes - Enregistrer les performances de la grue dans le journal de portique lorsque la trappe en cours de service est changée (Baie fermée) ; - Mettre à jour le formulaire de retard et veiller à la transmission du journal de portique et du journal de retard de portique au bureau d'information à sa hiérarchie à intervalles de temps prédéterminé.

- Etre titulaire d'un diplôme niveau BAC à BAC+2 Maxi - Expérience professionnelle : 2 à 3 ans dans un poste similaire (souhaitable) - Aptitude requises : Excellente capacités d'organisation et de planification - Capacité à communiquer efficacement - Capacité à travailler sous pression - Faire montre d'une bonne intégrité. - Comprendre la politique de KCT et ses valeurs - Bonne maitrise des opérations de chargement et de déchargement - Bonne maitrise des opérations d'entreposage - Très bonne maitrise de MS Office (Word, Excel, Powerpoint, Outlook) - Maîtrise du TOS
Niveau d'études min. requis : DEUG, BTS, DUT
Langue / Niveau :
ANGLAIS : Professionnel

2026-10058 - AGENT DE MANUTENTION TERRE-BORD H/F

Tue, 30 Jun 2026 15:56:03 Z

Fonction : PORTS & TERMINAUX/OPERATIONS TERMINAUX A CONTENEUR
Type de contrat : CDI
Description du poste :
- Exécuter et appliquer les règles de guidage lors des opérations de chargement/déchargement, arrimage et saisissage/dessaisissage ; - Exécuter les opérations de pinning (enlever/mettre les twislocks) ; - Effectuer les opérations de saisissage et sécuriser la manutention de tous colis lourd ; - Exécuter les gestes et postures propres aux opérations de manutention manuelle ; - Guider les conducteurs lors des opérations de manutention ; - Assurer la sécurisation des conteneurs sur le navire avec le matériel approprié ; - Signaler au coordinateur navire toute anomalie constatée à bord du navire et tout matériel défectueux ; - Proposer toutes évolutions permettant d'améliorer le service lié à son activité et appliquer de manière assidue les procédures relatives au domaine dont il a la charge ; - De façon non limitative, mettre ses compétences à la disposition de l'entreprise selon les nécessités de service partout ou besoin sera et le moment venu ; - S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients et des résultats de l'entreprise, ainsi que dans sa démarche QHSE, dans les méthodes nécessaires à la préservation du matériel par les équipes dont il a la charge et dans la préservation du matériel mis à disposition en signalant toute anomalie constatée à sa hiérarchie ; - De façon non limitative, mettre ses compétences à la disposition de l'entreprise selon les nécessités de service partout ou besoin sera et le moment venu ; - Assurer en permanence, l'adhésion aux valeurs, au code de conduite et au règlement intérieur de KRIBI CONTENEURS TERMINAL.

- Avoir été reconnu apte à la visite médicale - Être titulaire d'un BEPC au moins ou de tout autre diplôme équivalent - Pratique courante du Français (lire et écrire) - Avoir un Certificat de Qualification Professionnelle (souhaitable) - Comprendre la politique de KCT et ses valeurs - Bonne connaissance des gestes et postures propres aux activités de manutention - Bonne maitrise des techniques de manutention mécanisée verticale (lolo) et horizontale (roro) - Aptitudes requises : Très bonne résistance physique - Fortes capacités mécaniques et techniques – Respect des consignes de travail - concentration et de précision élevées – Dynamisme, ponctualité et de rapidité - Capacité de travailler avec les personnes d'horizon diverses.
Niveau d'études min. requis : BAC

2026-10056 - CONDUCTEUR D'ENGINS (PERMIS G) H/F

Tue, 30 Jun 2026 15:50:08 Z

Fonction : PORTS & TERMINAUX/OPERATIONS TERMINAUX A CONTENEUR
Type de contrat : CDI
Description du poste :
• Faire fonctionner la machine jusqu'à la fin du quart de travail ou selon les instructions du superviseur du Yard/Terminal ; • S'assurer que l'équipement est toujours en bon état pour les opérations et signaler tout défaut immédiatement au Superviseur du Yard ; • Suivre les instructions de déplacement et de travail dans le yard ; • S'assurer que la priorité est accordée aux camions internes sur les camions externes ; • Effectuer le déplacement des conteneurs conformément aux instructions données par le gestionnaire de trafic ; • Exécuter les missions reçues le VH10 dans l'ordre de travail assigné ; • Attendre sa relève et remettre toutes les informations nécessaires concernant l'état de l'équipement et les travaux inachevés à l'opérateur du quart suivant ; • Suivre le concept de rapport de maintenance corrective tout défaut mineur même s'il n'a pas d'impact sur le fonctionnement de l'équipement ; • Entreprendre des tâches en tant qu'opérateur polyvalent, tel qu'il est indiqué pendant les périodes de non-conduite ; • Avoir une bonne compréhension des schémas de triage et des processus standard de gestion des conteneurs de classe OMI et des exceptions ; • Assurer la conformité avec la politique HSE, le respect des normes de sécurité et des pratiques de travail sécuritaires • Signaler les accidents et les défaillances conformément aux procédures de sécurité définies.

• Etre titulaire d'un permis de conduire catégorie G ; • Expérience cumulée de 3 ans dans la conduite de camion semi-remorques ou autre engin similaire ; • Excellentes capacités d'organisation et de planification ; • Connaissances linguistiques : Savoir lire et écrire le français couramment • Qualités requises : Capacité à communiquer efficacement – Faire montre d'une bonne intégrité – rigueur et organisation – travail sous pression – sens du reporting – autonomie et ponctualité – sens du service client. • Maîtrise du TOS OSCAR ; • Bonne maitrise des opérations de chargement et de déchargement ; • Bonne maitrise des opérations d'entreposage.
Niveau d'études min. requis : Sans-diplôme

2026-10051 - Développeur Full Stack - Portail Agent & Administrateur H/F

Tue, 30 Jun 2026 15:20:21 Z

Fonction : SYSTEMES D'INFORMATION/CONCEPTION SOLUTION
Type de contrat : CDI
Description du poste :
1. Développement & architecture • Concevoir, développer et maintenir les fonctionnalités du portail Administrateur (Front-End & Back-End) selon les sprints définis et les User Stories techniques et fonctionnelles rédigées. • Participer aux choix d'architecture, proposer des améliorations techniques et des standards de qualité (code review, sécurité, performance). • Assurer l'intégration de la solution avec les autres briques du SI (bus de données, API internes, solutions métiers). 2. Documentation, qualité et respects des jalons. • Produire et maintenir la documentation technique (architecture, API, schémas, guides de développement). • Participer à l'élaboration des tests automatisés et à la mise en place des bonnes pratiques de QA. • Garantir la qualité du code et la conformité de la solution aux normes internes. • Garantir le respect des jalons, des sprints et des déploiements. • Assurer le reporting des risques techniques impactant les jalons du projet. 3. Contribution Agile • Participer activement aux cérémonies Agile (sprints, daily meetings, rétro, refinements). • Estimer les charges liées aux User Stories, découper les tâches et reporter régulièrement l'avancement. • Collaborer étroitement avec le PO/AMOA pour assurer la bonne compréhension des besoins. • Détecter les risques techniques et proposer des solutions. 4. Expertise applicative & montée en compétence fonctionnelle • Comprendre progressivement les processus métiers liés au périmètre applicatif • Être force de proposition pour optimiser l'expérience utilisateur, les workflows internes et les interactions avec les solutions existantes. 5. Outillage, CI/CD & sécurité • Participer à la mise en place et à l'amélioration continue des pipelines CI/CD (tests, intégration, MEP). • Collaborer avec les équipes DevOps pour industrialiser les processus de déploiement. • Contribuer à la définition et à l'application des bonnes pratiques de sécurité applicative. • Identifier et corriger les vulnérabilités en lien avec l'équipe sécurité. 6. Maintenance & support niveau 3 • Après la mise en production, assurer la maintenance corrective et évolutive du portail. • Analyser les incidents complexes, proposer des solutions durables et documenter les analyses, solutions de contournement et correctifs. • Contribuer au transfert de connaissance auprès des équipes de support. • Participer au reporting sur la qualité du support de niveau 3 et à l'amélioration continue de la qualité.

Compétences techniques • Front-End : Angular 21 – Framework Tailwind CSS, Next JS • Back-End : .NET Core 10, C# • Clean Architecture, Domain Driving Design (DDD) • Architecture de code • SQL : Niveau intermédiaire (tables, select, update, delete) • CQRS : Command Question Responsibility Segregation • API & intégration : REST, Webhooks, API Gateway, bonnes pratiques d'API design. • Notion d'infrastructures et de réseau • CI/CD : Azure DevOps, ou équivalent. • Tests automatisés : unitaires, intégration, end-to-end. • Cloud : Azure PaaS • Sécurité applicative : Azure AD, SSO, OAuth2, bonnes pratiques • Github Copilot (génération code) Compétences fonctionnelles • Capacité à comprendre et à traduire techniquement des processus métiers. • Intérêt pour l'écosystème logistique / transport (montée en compétence accompagnée). • Capacité à dialoguer avec des utilisateurs internes, PO, architectes et équipes support. Compétences Comportementales • Rigueur, sens de la qualité. • Grande autonomie et capacité à proposer des solutions. • Très bonne communication et esprit d'équipe.. • Curiosité technique et veille technologique. Profil recherché • Expérience confirmée (3–7 ans) en développement Full Stack dans un contexte SI complexe. • Expérience en projets Agile. • Français courants. • Capacité démontrée à documenter, tester et maintenir un code de qualité. • Une expérience dans un environnement multi-acteurs ou multi-applicatif est un plus.
Niveau d'études min. requis : Licence ou équivalent

2026-10035 - SAP S4/HANA - FI/CO Manager support and deployment M/F

Tue, 30 Jun 2026 14:37:03 Z

Fonction : FINANCE & AUDIT/MANAGEMENT FINANCE & AUDIT
Type de contrat : CDI
Description du poste :
MISSIONS The Finance Department of AFRICA GLOBAL LOGISTICS, a sub-group of the MSC Group with a strong presence on the African continent, has launched a project to deploy the SAP S4/HANA ERP to replace its legacy accounting and financial tools. This large-scale program aims to define a core finance model that meets the needs of the various businesses (Port, Shipping, Logistics, Rail), and then to deploy it in the 50 countries of the Africa Global Logistics Group. To support the roll-out and build strong assistance, the finance department wishes to start building an internal team by recruiting a SAP S4/HANA FI/CO support and deployment manager in the local service center based in Kigali, Rwanda. The manager is the head of the local support/deployment team and reports to the program director based at the group headquarters in France. He is in charge of managing the SAP-ESKER solutions deployment projects as well as ensuring efficient and sustainable support for systems in production. It guarantees quality of service, operational performance and alignment with business needs. Main Missions: Steering deployments • Lead the program deployment strategy (SAP – ESKER – NEOFI) defined by the program management • Coordinate, in collaboration with the central team, the roll-out projects by clusters (multi-country / multi-entity) • Supervise and staff the project phases: framing, fit-gap analysis, parameterization, tests, go-live production, hypercare • Manage project dependencies and monitor risks • Ensure compliance with costs, deadlines and quality Support Management (AMS) • Organize and supervise the support activity (Level 1 and escalation level 2) • Supervise interface monitoring and propose long-term corrective action plans • Establish and monitor SLA/OLAs and report these elements to program management and countries/entities • Oversee the management of incidents, requests and problems • Ensure continuity of service and application performance Governance and continuous improvement • Help drive IT governance around SAP • Identify and implement areas for optimization and continuous improvement • Document processes and solutions • Track and analyze performance KPIs Team Management • Contribute to recruiting and then mentoring an internal and/or external team (consultants, project managers, support) • Define and implement the induction and training plan for the teams • Lead the progressive transformation of Legacy support teams to SAP, Esker and Neofi activities • Implement the methods, tools, KPIs to transform the Ascens Services support team into a Streamline Competence Center for the group • Develop skills and support the rise in maturity • Animate team dynamics and ensure a good working climate

PROFILE Experience: • 8 to 10 years of experience supporting or deploying ERP Finance • Strong knowledge of financial processes and accounting principles • Confirmed experience in deployment (international roll-out appreciated) • Experience in team and provider management • Experience with SAP ECC and/or S/4HANA (FI/CO module) is an asset • An experience on P2P cycle digitalization solutions would be a plus Education: Bac +5 (engineering school, business or university) with specialization in IS Technical skills: • Good understanding of IS architectures • Knowledge of project methodologies • Experience in support management and ITSM (ITIL) • Proficiency in SAP environments (ECC, S/4HANA) would be a plus Soft skills: • Leadership and ability to federate • Excellent oral and written communication skills • Meaning of service and customer orientation • Ability to analyze and solve problems • Rigor, organization and management of priorities Languages: Fluent English.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10013 - P2P Support Specialist M/F

Tue, 30 Jun 2026 14:30:15 Z

Fonction : FINANCE & AUDIT/MANAGEMENT FINANCE & AUDIT
Type de contrat : CDI
Description du poste :
MISSIONS The Finance Department of AFRICA GLOBAL LOGISTICS, a sub-group of the MSC Group with a strong presence on the African continent, has launched a project to deploy the SAP S4/HANA ERP to replace its legacy accounting and financial tools, and in addition the implementation of ESKER for digitalizing its P2P processes. This large-scale program aims to define a core finance model that meets the needs of the various businesses (Port, Shipping, Logistics, Rail), and then to deploy it in the 50 countries of the Africa Global Logistics Group. To support the roll-out and build strong assistance, the finance department wishes to start building an internal team by recruiting a P2P Support & Deployment Specialist in the local service center based in Kigali, Rwanda. The P2P Support Specialist will report to the local project team leader and will work independently as part of a team. The P2P Support Specialist is responsible for providing functional support, maintenance, and continuous improvement of ESKER modules and some SAP S4/HANA modules (FI/CO). The role ensures system stability, supports business users, resolves incidents, and contributes to enhancements aligned with business and financial processes. Main Missions : Application Support & Maintenance • Provide Level 1 functional support for ESKER modules • Analyze and resolve incidents, service requests, and system issues in a timely manner • Escalate incidents to Level 2 • Monitor system performance and ensure optimal functionality • Manage user access, roles, and authorizations related to ESKER • Monitor interfaces in collaboration with local applicative support teams Business Support • Act as the main point of contact for finance users regarding ESKER issues • Support end users in processes such invoices dispatch, OCR (optical character recognition), workflows, etc. • Provide guidance on best practices and system usage Change Management & Enhancements • Gather and analyze business requirements • Translate business needs into functional specifications • Participate in testing phases (unit testing, UAT, regression testing) Project, Documentation & Training • Contribute to ESKER - SAP implementation, rollout, or upgrade projects • Maintain documentation (process flows, user guides, configuration documents) • Deliver training sessions to business users

PROFILE Experience : • 2–7 years of experience in IT Finance support or consulting • Strong knowledge of financial processes and accounting principles • Experience in digitization applications (OCR, workflow, etc.). • Experience in SAP ECC and/or S/4HANA would be a plus Education: Bachelor's or master's degree in finance, IT, Business Administration, or related field Technical skills: • Support and AMS processes • Knowledge of P2P / digitalization IT systems • Knowledge of SAP configuration (customizing) is a plus Soft skills: • Strong analytical and problem-solving skills • Excellent communication skills (ability to interact with finance and IT teams) • Customer-oriented mindset • Ability to work in a fast-paced and international environment • Team player with strong organizational skills Languages: English fluent, French would be a plus.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9830 - HR Social Control & Reporting Specialist KSSC

Tue, 30 Jun 2026 09:35:43 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The HR Social Control & Reporting Specialist is responsible for ensuring the quality, reliability, and consistency of HR data across the various systems and entities within the Group. The role plays a key part in consolidating workforce data, producing HR reports and dashboards, and monitoring the billing processes related to employee benefits (healthcare, insurance, retirement). The position also actively contributes to processing automation and the continuous improvement of reporting tools and methodologies within the shared service center. KEY RESPONSIBILITIES 1. HR Data Quality & Governance • Ensure the quality, completeness, and consistency of HR data across all systems used by different countries (A ‘Community, Enablon, SESAME). • Define and align with local HR teams on data standards, management rules, and expected quality levels. • Implement regular data reliability checks and monitor data discrepancies. • Act as the HR data reference point for entities and internal stakeholders. 2. Workforce Data Consolidation • Centralize and consolidate all HR and workforce data from various Group entities. • Produce consolidated social/workforce reports on a monthly, quarterly, and annual basis. • Analyse key HR indicators (headcount, employee movements, absenteeism, Labor costs, benefits, etc.). • Provide reliable insights and metrics to support HR and management decision-making. 3. Reporting & Dashboards • Design, produce, and maintain standard and ad hoc HR reports for various HR processes within the AGL Group. • Develop dashboards and KPIs using: o Advanced Excel o Power BI • Ensure clarity, reliability, and automation of reporting wherever possible. • Address reporting needs from Group HR, Finance teams, and local HR teams. 4. Employee Benefits Control & Billing • Review and validate billing processes related to: o healthcare coverage, o insurance/protection schemes, o pension/retirement plans. • Reconcile invoices with HR data and existing contracts. • Identify discrepancies, analyse root causes, and coordinate corrections with relevant teams and providers. 5. Continuous Improvement & Automation • Contribute to the standardization and optimization of HR social control and reporting processes within the SSC. • Participate in data consolidation and process automation projects. • Develop solutions to improve productivity and reporting reliability (Power BI, Excel automation, data flows). • Proactively suggest improvements to tools, processes, and controls. 6. Stakeholder Coordination & Support • Work closely with local HR teams, Finance, and external providers. • Support and train users on reporting tools and HR data interpretation. • Participate in HR transformation projects (tools, reporting, data).

Technical Skills • Strong experience in social control, HR reporting, or HR data analysis • Advanced Excel expertise (Power Query, pivot tables, complex formulas) • Strong proficiency in Power BI (data modelling, DAX, dashboards) • Good understanding of HR processes and employee benefits • Experience in data consolidation and process automation is highly valued Behavioural Skills • Strong analytical mindset and attention to detail • High level of accuracy, reliability, and confidentiality • Ability to work in an international, multi-country environment • Autonomous, well-organized, and results-oriented • Strong interpersonal skills and ability to work cross-functionally Education & Experience • Master's degree (Bac +5) in Human Resources, Finance, Controlling, Data Analytics, or equivalent • Minimum 3 to 5 years of experience in a similar role • Experience in a Shared Services Centre (SSC) or international environment is a plus Languages • Fluent English required • Proficiency in French and/or other languages is a plus
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9792 - Head of HRIS Service Center KSSC

Tue, 30 Jun 2026 09:27:19 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
To Manage the operational, functional, and technical supervision of HRIS support. Lead level 1 and 2 support teams, ensure the stability, performance, and scalability of the HRIS system, and guarantee a high level of service to HR and operational users. While ensuring strategic coordination between IT, HR, and vendors, ensure consistency between HR/Payroll processes, the HRIS solution, and the Group's HR digital strategy. HRIS Service Center Management Key Responsibilities • Define the HRIS support strategy, service objectives, and key performance indicators (SLAs, resolution rate, user satisfaction, etc.) • Supervise and coordinate level 1 and 2 teams, organized by functional domains (Core HR, Talent, Payroll, Data, Integrations…) • Develop the service operating model: procedures, tracking tools, prioritization, and escalation organization • Ensure a consistent level of service across all group entities Team Management and Skills Development • Manage, lead, and develop the skills of support teams (technicians, consultants, administrators…) • Promote a culture of internal customer service, operational excellence, and collaboration between support levels • Identify recruitment, training, and HRIS certification needs • Organize cross-functional collaboration between support, projects, and ongoing maintenance Functional and Technical Supervision of the HRIS • Ensure with the vendor the availability and reliability of the HRIS system and its modules • Manage complex escalations (critical incidents, cross-functional issues) • Oversee access security, role management, and GDPR compliance • Coordinate functional or technical updates with vendors and IT Continuous Improvement and Innovation • Identify incident trends and lead continuous improvement plans for the system in coordination with the vendor • Develop the knowledge base and self-service tools to reduce support workload • Propose optimization opportunities for HR processes through the use of the HRIS • Contribute to the HRIS evolution roadmap in collaboration with project teams and HR leadership The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Governance, Reporting, and External Relations • Ensure regular reporting to the HR and IT executive committee on Service Center performance • Manage relationships with vendors, integrators, and external partners • Participate in defining the overall HRIS governance (roadmap, budgets, priorities) • Manage the HRIS Service Center budget

KEY REQUIREMENTS Minimum of 8 to 10 years of experience in HRIS project management or operations Including at least 3 to 5 years in a support team management role Proficiency in one or more HRIS systems (HR Access, Workday, SAP SuccessFactors, Oracle HCM, Talentsoft, etc.) Proven experience managing a Service Center or HRIS center of expertise Experience working in a multi-site and multi-country environment Strong and continuous focus on customer satisfaction KEY SKILLS Strategic vision in HRIS and HR/Payroll processes Strong understanding of the HRIS ecosystem In-depth knowledge of HR/Payroll functions Strong understanding of integration and system update challenges Proven experience in HRIS project management, including T&A (Time & Attendance) Mastery of support performance indicators (SLAs, resolution rate, backlog tracking) Ability to manage outsourcing service contracts and application maintenance (TMA) contracts Ability to audit an organization and challenge change requests Cross-functional management and organizational agility Strong change management skills and user support capabilities Excellent communication with Group support functions and local/regional management Excellent verbal and written communication skills Strong proficiency in office tools (PowerPoint, Word, Excel) KEY COMPETENCIES Collaborative leadership and empathy Strong customer and results orientation Strong analytical skills Ability to prioritize and manage stress effectively Interest in optimization and simplification Tenacity Proactivity Ability to propose solutions and improvements Strong sense of customer service and attention to detail Strong organizational skills and rigor Adaptability Analytical and synthesis mindset
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9855 - Recruitment Officer M/F

Tue, 30 Jun 2026 09:25:53 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The role reports to the Recruitment Manager. Key responsibilities As a Recruiter, you will contribute to the full recruitment cycle, ensuring a smooth, professional, and efficient candidate experience. You will focus on reliable execution, structured candidate assessment, and accurate data management, while applying defined recruitment processes and service standards. This role is ideal for a recruiter who enjoys operational excellence, working in a structured environment, and contributing to large scale recruitment activities with international exposure. Job Description • You execute recruitment activities throughout the full recruitment cycle, from application management to selection support, in line with validated job requirements and recruitment guidelines. • You perform CV screening for all profiles, using predefined selection criteria, and prepare clear, structured screening summaries. • You conduct prequalification calls to assess candidate motivation, skills alignment, availability, and mobility, and document outcomes accurately in the ATS. • You manage candidate records throughout the recruitment process, ensuring timely follow up, accurate status updates, and professional communication with candidates. • You support end to end recruitment execution when required, including interview scheduling, coordination with stakeholders, and process tracking within agreed timelines. • You ensure the accuracy and consistency of recruitment data and contribute to reliable recruitment reporting. • You apply recruitment processes consistently and escalate issues or risks when identified. • You support recruitment delivery for KSSC client entities, ensuring responsive, high-quality execution aligned with service standards and business needs. • You organize and deliver practical recruitment workshops for the recruiter community, sharing tools, methods, and best practices to improve execution quality and process consistency. • You design and facilitate professional development workshops, including ATS training sessions, strengthen recruiter capabilities, ensure consistent system usage, and promote best recruitment practices across The AGL Expertise Center.

KEY REQUIREMENTS • You hold a bachelor's or master's degree in human resources, Business Administration, or a related field. • You have at least 3 years of confirmed experience in recruitment operations, or talent acquisition support, with hands on experience in recruitment coordination. • You are comfortable working in an international environment and applying defined processes and standards. • Experience in an international or multi country context is a plus. • You are confident using an Applicant Tracking System (ATS), and you are meticulous. • You have strong organizational skills, clear professional communication, and a service oriented mindset. • You are fluent in English and French. Portuguese is a strong advantage.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9856 - Senior Recruitment Officer M/F

Tue, 30 Jun 2026 09:25:11 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The Senior Recruiter operates in close partnership with HQ Recruitment, contributing to the deployment of group standards. He/She ensures high quality recruitment delivery across multiple countries. The role reports to the Recruitment Manager. Key Responsibilities You will be responsible for overseeing and delivering support services provided by the AGL Expertise Center to HQ and/or AGL entities. You are a recruitment partner for HR and hiring managers across our entities. The role demands effective coordination with recruiters, hiring managers, and external partners. Role Description 1- FULL CYCLE RECRUITMENT PROCESS The role ensures providing an End-to-end recruitment services end to end when required and ensures effective use of assessment tools for key roles. - Delivers the full recruitment cycle, covering recruitment planning, candidate screening, interviews, assessments, coordination, and process follow-up in A'Career Recruitment (our internal ATS). - Assess and qualify candidates using structured interviews and standardized criteria to deliver comparable shortlists across countries. - Ensuring alignment with hiring objectives and advising stakeholders on candidate suitability 2- AGENCY DATABASE MANAGEMENT The senior Recruiter manage the agency database system - Create and maintain an up to date and structured list of approved recruitment agencies - Track agency submissions, candidate ownership, and recruitment status in line with agreed processes and SLAs. - Ensure accurate documentation and traceability of agency activity to support operational follow up and reporting 3- TALENT POOL MANAGEMENT The Senior Recruiter supervises talent pool for strategic and recurring roles - Ensure that unsolicited candidates are correctly assessed, categorized, and integrated into relevant talent pool - Ensure high data quality in recruitment systems by checking job postings, candidate status, and process consistency. - Act as a quality checkpoint, identify risks or deviations in recruitment processes, and propose corrective actions. - Contribute to recruitment advisory support by sharing best practices with HR and recruitment stakeholders. 4- CANDIDATE MANAGEMENT PROCESS The Senior Recruiter supervises the candidate management process in our internal ATS - Ensure alignment with hiring objectives and advising stakeholders on candidate suitability. - Ensure candidate screening is performed against predefined and validated selection criteria. - Review and validate shortlists before submission to hiring managers 5- ASSESMENT The Senior Recruiter oversees the administration and interpretation of the Personality Assessment (SOSIE 2nd Generation) - Ensure internal assessment analyses are recruitment oriented and aligned with role requirements

KEY REQUIREMENTS • You hold a master's degree or equivalent in Human Resources, Business Administration, or a related discipline. • You have a minimum of 7 years' experience in recruitment or talent acquisition, with strong exposure to international or multi-country environments. • Experience in shared services or centralized recruitment models is a strong advantage. • You are comfortable working with senior HR and business stakeholders and influencing recruitment outcomes through credibility and expertise. • You demonstrate solid expertise in recruitment processes, candidate assessment methodologies, and the use of recruitment or personality assessment tools. • You are fluent in English and French and Portuguese.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9924 - Chef de Projet – Travaux maritimes et terrestres H/F

Mon, 22 Jun 2026 15:45:50 Z

Fonction : IMMOBILIER & SERVICES TECHNIQUES/BATIMENTS ET LOTS TECHNIQUES
Type de contrat : CDI
Description du poste :
Localisation du poste : KRIBI Intégré(e) au sein de l'équipe opérationnelle de Kribi Conteneurs Terminal et et rattaché (e) hiérarchiquement à la Direction Générale de KCT qui assure la maitrise d'ouvrage des projets d'infrastructures pour le compte des entités opérationnelles. Le/la Chef de Projet sera le représentant du Maitre d'Ouvrage dans le cadre d'un projet d'extension et de construction d'une plateforme de stockage intégrant la réalisation d'un terre-plein attenant de 8 ha sur terre. Il/Elle aura également la charge du suivi et de la coordination avec les parties prenantes à l'étude de faisabilité pour l'extension du terminal Phase 3. Ce projet est à fort enjeu vis-à-vis des autorités, il est donc primordial que le planning – 14 mois – et le budget soient strictement maitrisés. Il interviendra aux différentes phases du projet en défendant les intérêts du maitre d'ouvrage à chacune des étapes du projet : - Pilotage du projet : assurer le démarrage des travaux, leur exécution dans les délais et le respect du budget. - Suivi des autorisations nécessaires à la réalisation des travaux et interaction avec les différentes parties prenantes externes (administrations, autorités) et internes. - Phase Travaux : pilotage du projet, suivi des travaux, supervision de la PMC et coordination des différentes parties prenantes (entreprises, PMC, maître d'ouvrage, autorités, etc.). - Il sera spécifiquement en charge du pilotage technique, administratif et financier du ou des marchés de travaux, avec le soutien de la PMC. - Mise en service et exploitation du projet : pilotage des processus administratifs liés aux autorisations et licences pendant la phase d'exploitation, incluant l'animation des interlocuteurs internes et externes. - Suivi des appels d'offres pour la construction de bâtiments d'exploitation d'installations portuaires, en identifiant des exigences pour chaque construction - Pilotage des travaux de bâtiment, du démarrage à la mise en service, en respectant le budget et les délais clés.

- 15+ ans d'expérience professionnelle dans la gestion de grands projets de construction à l'international et en particulier dans des environnements portuaires. Cette expérience est issue de missions en Entreprise de travaux et/ou en Maitrise d'œuvre d'exécution principalement, et à minima 1 an d'expérience en tant que MOA ou AMO. Une expérience significative en Afrique serait un élément favorisant. - Formation Bac+5 type Ecole d'Ingénieur ou équivalent ; - Parfaite connaissance de travaux maritimes et portuaires & des contrats FIDIC ; - Maitrise de l'Anglais dans un cadre professionnel ; - Excellente maitrise des processus d'appel d'offres internationaux et des négociations technico-financières ; - Bonne connaissance des travaux de génie civil, terre-pleins, chaussée lourde ; - Grande capacité d'adaptation dans le cadre de projets internationaux et dans un environnement multiculturel ; - Capacité à travailler sous pression et dans des délais contraints ; - Sens du contact, de l'écoute et du dialogue particulièrement développé afin de collaborer pleinement avec les opérationnels et les autres intervenants dans la résolution des problèmes intégrant des problématiques multifactorielles ;
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Bilingue

2026-10023 - QHSE & ESG Monitoring Specialist M/F

Mon, 22 Jun 2026 13:42:58 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDI
Description du poste :
MISSIONS QHSE & ESG Monitoring and Performance Management • Develop, implement, and maintain integrated QHSE and ESG monitoring frameworks aligned with AGL standards, international management systems, applicable ESG reporting frameworks, regulatory requirements, and client obligations. • Define, standardize, and monitor QHSE and ESG performance indicators, dashboards, scorecards, and reporting structures across AGL business lines and entities. Data Management, Analytics and Reporting • Manage centralized QHSE and ESG data collection, validation, analysis, and reporting systems. • Consolidate and analyse operational, safety, environmental, social, governance, compliance, and sustainability performance data. • Produce periodic management, client, and executive reports that support informed decision-making. • Ensure data accuracy, integrity, traceability, governance, and audit readiness. Performance Monitoring and Compliance Assurance • Monitor leading and lagging indicators to identify trends, emerging risks, non-conformities, and improvement opportunities. • Conduct performance reviews and gap analyses against corporate standards, legal requirements, contractual obligations, and industry best practices. • Support compliance monitoring, internal and external audits, inspections, certifications, and assurance activities. • Monitor the effectiveness and closure of corrective and preventive actions. ESG and Sustainability Integration • Support the integration of ESG principles into operational activities and business processes. • Monitor sustainability performance, including environmental, social, governance, and responsible business indicators. • Contribute to sustainability reporting, disclosures, materiality assessments, and stakeholder reporting requirements. Digitalization and Continuous Improvement • Drive the digitalization and automation of QHSE and ESG monitoring, reporting, and performance management processes. • Develop and maintain tools such as dashboards, KPI scorecards, risk registers, and incident, audit, and action-tracking systems. • Promote continual improvement, transparency, and data-driven performance management across the organization. Technical Support and Stakeholder Engagement • Provide technical guidance and support to Country QHSE Managers, operational teams, and other stakeholders on QHSE and ESG monitoring requirements. • Liaise with internal and external stakeholders, including management, clients, regulators, and certification bodies, to support compliance, reporting, and performance improvement initiatives.

PROFILE 2.3. Qualifications & Experience 2.3.1. Education • Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering, or related field 2.3.2. Certifications • NEBOSH Diploma (or equivalent) • ISO Lead Auditor (ISO 9001, 14001, 45001) • ESG / Sustainability certification (advantage) 2.3.3. Experience • Minimum 3–5 years in QHSE roles within logistics, oil & gas, ports, or infrastructure • Proven experience in: o QHSE performance monitoring and reporting o ESG data management and sustainability reporting o Large-scale, multi-site operations 2.3.4. Languages English – Fluent (written and spoken) French – Professional working proficiency 2.3.5. Technical Competencies • Strong knowledge of: o ISO 9001, ISO 14001, ISO 45001 o ESG frameworks and sustainability metrics • Advanced proficiency in: o Excel (dashboards, data analytics) o Power BI or similar visualization tools • Experience with: o Incident investigation methodologies (e.g., 5 Whys, 5Ms, Fishbone) o Risk assessment and management systems 2.3.6. Behavioural Competencies • Strategic and analytical thinking • Strong communication and reporting skills • Attention to detail and data integrity • Leadership and stakeholder influence • Continuous improvement mindset 2.4. Key Performance Indicators (KPIs) • Accuracy and timeliness of QHSE & ESG reporting • Reduction in incident rates and environmental impacts • KPI compliance across business units • Audit findings closure rate • Improvement in leading indicators (e.g., observations, training, inspections) • Quality and completeness of ESG disclosures and supporting evidence • Level of data reliability, traceability, and audit readiness across reporting cycles • Progress in carbon, waste, energy, and other sustainability performance indicators where applicable 2.5. Working Conditions • Based in Kigali with regional oversight • Occasional travel to operational sites across Africa • Interaction with multicultural teams and international stakeholders 2.6. Strategic Impact • This role is critical in positioning AGL as a data-driven, ESG-compliant logistics leader, ensuring operational excellence, regulatory compliance, and sustainable growth.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10005 - Change Management Officer M/F

Thu, 18 Jun 2026 09:16:05 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
MISSIONS Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center Established in 2025, the AGL Expertise Center Kigali. which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join ASCENS KIGALI and be part of the team shaping the future of logistics in Africa! JOB FUNCTION & KEY RESPONSIBILITIES Based at the AGL Expertise Center Kigali, you will join the Digital Department as a Change Management Assistant. Your mission will be to support change management initiatives and help drive the adoption of digital tools across AGL. As part of the Change team, your main responsibilities will include: Deployment and change management support on digital tools • Contribute to building and deploying the Change strategy across the AGL Group • Create training materials (guides, tutorials, videos, etc.) • Raise awareness and train users on new practices & solutions • Facilitate ambassador and relay communities across digital tools • Monitor new digital trends • Work with support teams to resolve issues and track user requests Internal Communication • Promote Digital Department, IT, and AGL Expertise Center Kigali projects through engaging content (intranet articles, communication videos displayed on office screens, etc.) • Support IT and business teams in creating and distributing internal newsletters Team engagement • Help organize monthly team meetings • Organize events and activities to strengthen team cohesion and collaboration, particularly within the AGL Expertise Center Kigali • Implement team rituals to foster better collaboration

PROFILE EDUCATION & EXPERIENCE REQUIRED • Bachelor's or Master's degree in Communication, Change Management, Digital Transformation, Business Administration, Marketing, Information Systems, or an equivalent field. • Minimum 2 years of experience in change management, digital transformation, training, internal communication, user adoption, or related fields. • Experience in preparing and deploying training materials, communication campaigns, user guides, tutorials, or awareness content. • Previous exposure to multinational, multi-site, or multicultural environments is a strong advantage. TECHNICAL SKILLS REQUIRED • Strong proficiency in creating clear, engaging and user-friendly training materials, communication supports, presentations, tutorials, guides, and videos. • Good understanding of digital tools, collaboration platforms, and user adoption challenges in a corporate environment. • Ability to structure and deliver training sessions, awareness workshops, and change management actions for different user populations. • Familiarity with design and content creation tools such as Canva, Adobe, Figma, PowerPoint, video editing tools, or equivalent solutions. • Ability to monitor digital trends, innovation topics, and emerging technologies such as artificial intelligence. • Good command of Microsoft 365 tools and collaborative working practices. BEHAVORIAL SKILLS REQUIRED • Strong writing, storytelling, and interpersonal skills, with the ability to adapt messages to different audiences. • Excellent communication skills and ability to interact effectively with business teams, IT teams, support teams, and multi-site stakeholders. • Dynamic, curious, proactive, and creative mindset, with a strong interest in digital transformation and innovation. • Customer-oriented mindset and strong sense of service quality, especially when supporting users during change adoption. • Ability to work independently while maintaining strong teamwork and collaboration. • Strong organizational skills, adaptability, and ability to manage several initiatives simultaneously. • Ability to facilitate communities, encourage engagement, and promote collaboration across teams. ADDITIONAL NOTES • The role is based at the AGL Expertise Center Kigali, Norrsken House. • Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required. • Flexibility may be needed to support key deployment phases, communication campaigns, trainings, or team events. • Comfortable working full time at the office (no remote) • Professional English and French are required.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

ACE059-TUG-DEX-2024-8071 - CHAUFFEUR TRACTEUR (semi-remorque) H/F

Wed, 17 Jun 2026 17:26:39 Z

Fonction : PORTS & TERMINAUX/OPERATIONS TERMINAUX A CONTENEUR
Type de contrat : CDI
Description du poste :
• Intégrer les exigences définies et les procédures de l'entreprise en matière de conduite de TUG ; • Appliquer les consignes de travail en rapport à la conduite des TUG ; • Effectuer au moment de la prise en main et du rendu du TUG, les opérations de contrôle sur l'état de fonctionnement de l'engin afin de s'assurer de son utilisation dans le respect des règles de sécurité des personnes, selon les instructions données ; • Se tenir informer du planning d'attribution des postes de présence, s'y présenter et y assurer permanence et prestations selon les horaires établis ; • Anticiper / traiter immédiatement toute difficulté pouvant entraver le bon déroulement du chantier, signaler immédiatement tout problème non résolu à la hiérarchie ; • Assurer la meilleure productivité dans l'exercice des tâches confiées dans le respect des règles HSE ; • Exécuter les missions reçues le VH10 dans l'ordre de travail assigné ; • Attendre sa relève et remettre toutes les informations nécessaires concernant l'état de l'équipement et les travaux inachevés à l'opérateur du quart suivant ; • Porter sur la fiche de pointage tous les renseignements relatifs à l'utilisation de son TUG (heure de démarrage, temps d ‘arrêt, attente, avaries, pannes et toutes informations prédéfinies nécessaires au suivi de l'engin ; • S'impliquer dans le respect, l'application et l‘amélioration des normes QHSE ; • Proposer et encourager toute action permettant d'améliorer le fonctionnement des engins ; • S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients et des résultats de l'entreprise, ainsi que dans sa démarche QHSE, dans les méthodes nécessaires à la préservation du matériel par les équipes dont il a la charge et dans la préservation du matériel mis à disposition en signalant toute anomalie constatée à sa hiérarchie ; • De façon non limitative, mettre ses compétences à la disposition de l'entreprise selon les nécessités de service partout où besoin sera et le moment venu ; • Assurer en permanence, l'adhésion aux valeurs, au code de conduite et au règlement intérieur de KCT.

• Etre titulaire d'un permis de conduire catégorie CE ; • Expérience cumulée de 3 ans dans la conduite de camion semi-remorques ou autre engin similaire ; • Excellentes capacités d'organisation et de planification ; • Savoir lire et écrire le français couramment • Qualités requises : Capacité à communiquer efficacement – Faire montre d'une bonne intégrité – rigueur et organisation – travail sous pression – sens du reporting – autonomie et ponctualité – sens du service client ; • Maîtrise du TOS OSCAR ; • Bonne maitrise des opérations de chargement et de déchargement ; • Bonne maitrise des opérations d'entreposage.
Niveau d'études min. requis : Sans-diplôme

2026-9999 - STAFF CONTROLLER H/F

Tue, 16 Jun 2026 19:00:13 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : CDI
Description du poste :
• Sur la base de la commande des ressources J+1 émise par l'équipe planning, convoquer les équipes en respectant scrupuleusement le nombre par compétence demandée. • Procéder à l'appel en début du shift du personnel convoqué, et émettre un rapport sur le taux d'assiduité. • Assurer le remplacement des ressources manquantes. • Partager les effectifs commandés par shift, afin de préparer les besoins de la cantine. • Traiter et archiver tous les éléments liés aux justificatifs des absences autorisées ou de maladies. • Vérifier et Contrôler l'assiduité du personnel DEX quotidiennement via système Kelio : les absences, les repos médicaux et les congés annuels. • Organiser le repos des opérateurs pendant le shift et s'assurer du respect du temps alloué à chacun. • Assister le yard supervisor/controller pendant le shift, au cas où un employé ne se trouve pas à son poste de travail. • Assister le yard supervisor/controller pendant le shift change. • Sur la base de la commande des ressources J+1 émise par l'équipe planning, convoquer les équipes en respectant scrupuleusement le nombre par compétence demandée. • Procéder à l'appel en début du shift du personnel convoqué, et émettre un rapport sur le taux d'assiduité. • Assurer le remplacement des ressources manquantes. • Partager les effectifs commandés par shift, afin de préparer les besoins de la cantine. • Traiter et archiver tous les éléments liés aux justificatifs des absences autorisées ou de maladies. • Vérifier et Contrôler l'assiduité du personnel DEX quotidiennement via système Kelio : les absences, les repos médicaux et les congés annuels. • Organiser le repos des opérateurs pendant le shift et s'assurer du respect du temps alloué à chacun. • Assister le yard supervisor/controller pendant le shift, au cas où un employé ne se trouve pas à son poste de travail. • Assister le yard supervisor/controller pendant le shift change. • Traiter les requêtes envoyées par les responsables relatives aux demandes d'explication des employés. • Assurer le suivi des demandes d'explications émises, jusqu'à l'application de la sanction définitive. • Assurer le suivi des congés du personnel. • Travailler en étroite collaboration avec les RH en assurant le partage de toutes les informations relevant de leur ressort. • Planifier et assurer le suivi des visites médicales du personnel DEX. • S'assurer du fonctionnement des shuttles bus pendant le shift. • Suivre la délivrance des fiches d'autorisation de conduire. • Mettre à jour les cahiers de formations individuels. • Assurer toute autre tâche demandée par la hiérarchie.

• Avoir un Diplôme d'enseignement supérieur (BAC+4/5) en Informatique / Statistiques / comptabilité et finance/ Datascientist ou tout autre diplôme équivalent • Expérience dans la gestion du personnel : 2 ans minimum • Expérience avérée en traitement et analyse des données complexes d'au moins 1 an • Expérience Professionnelle cumulée 5 ans minimum • Bonne maitrise de MS Office (Word, Powerpoint, Outlook) et parfaite maitrise de Excel • Très bonne maitrise de Power BI • Maitrise des outils d'analyse de données et des bases de données • Très bonne maitrise de MS Office (Word, Excel, Powerpoint, Outlook) • Excellentes capacités d'organisation et de planification • Capacité à communiquer efficacement • Capacité à travailler sous pression • Forte capacité d'adaptation et d'apprentissage • Faire montre d'une bonne intégrité • Confidentialité et discrétion
Niveau d'études min. requis : Licence ou équivalent

2026-9952 - Training & Technical Support Specialist M/F

Thu, 04 Jun 2026 09:27:41 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDI
Description du poste :
MISSIONS 1.1. Purpose The Training & Technical Support Specialist is responsible for designing, delivering, and supporting training programs and providing technical assistance to ensure effective implementation of QHSE systems, operational procedures, and digital tools across AGL operations. This role strengthens competency development, operational compliance, and system adoption, ensuring personnel are equipped with the knowledge and tools required to perform safely, efficiently, and in alignment with AGL standards and international best practices. This role is key in building a competent, compliant, and high-performing workforce, ensuring that AGL's operational excellence is supported by strong technical capability and continuous learning. 1.2. Scope The role is based in Kigali and reports to the Service Line Manager at the AGL Expertise Center in Kigali. Its scope covers support to AGL entities across technical assistance, training, audits, and implementation of QHSE systems, procedures, and digital tools. 2.1. Key responsibilities 2.1.1. Training Design and Development • Develop and implement training plans and competency frameworks aligned with QHSE standards (ISO 9001, ISO 14001, ISO 45001), operational procedures, and client requirements. • Design and maintain training materials, including presentations, manuals, standard operating procedures, e-learning modules, and training guidelines. • Ensure that training content is adapted for multilingual delivery, particularly in English and French. 2.1.2. .Training Delivery and Facilitation • Deliver classroom, on-site, and virtual training sessions across business lines • Deliver refresher and specialized technical training tailored to operational needs. • Apply adult learning principles and practical, scenario-based approaches 2.1.3. Technical Support and System Implementation • Provide technical support to operational teams on QHSE procedures, compliance requirements, and digital tools, including reporting systems, dashboards, and incident management platforms. o QHSE procedures and compliance requirements o Digital tools (reporting systems, dashboards, incident management systems) • Support the rollout and adoption of new systems, procedures, and corporate initiatives across AGL entities. o New systems, procedures, and corporate initiatives • Troubleshoot user challenges and provide hands-on guidance 2.1.4. Competency Assessment and Monitoring • Develop and manage training matrices and competency records • Conduct training needs analysis across AGL entities • Evaluate training effectiveness through assessments, participant feedback, performance indicators, and field observations. o Assessments and feedback o Performance indicators and field observations 2.1.5. Documentation and Compliance • Maintain accurate and up-to-date training records, attendance logs, and competency documentation. The list is not Exhaustive

PROFILE 2.3. Qualifications & Experience 2.3.1. Education • Bachelor's degree in occupational health & safety, Engineering, Education, or related field • A professional training certification would be an advantage. 2.3.2. Certifications • NEBOSH (IGC or Diploma preferred) • ISO awareness or Lead Auditor (9001, 14001, 45001) • Train-the-Trainer certification (highly desirable) 2.3.3. Experience • Minimum 3–5 years in training, QHSE, or technical support roles • Experience in logistics, oil & gas, ports, or infrastructure sectors preferred • Demonstrated experience in delivering structured training programmes and supporting system implementation and user adoption. o Delivering structured training programs o Supporting system implementation and user adoption 2.3.4. Languages • English – Fluent (written and spoken) • French – Professional working proficiency or fluent 2.3.5. Technical Competencies • Strong knowledge of QHSE standards (ISO 9001, ISO 14001, ISO 45001) and training design and delivery methodologies. o QHSE standards (ISO 9001, 14001, 45001) o Training design and delivery methodologies • Proficiency in Microsoft Office, particularly Excel and PowerPoint, as well as learning management systems and other digital tools. o Microsoft Office (especially Excel and PowerPoint) o Learning management systems (LMS) and digital tools • Ability to simplify complex technical concepts for diverse audiences 2.3.6. Behavioural Competencies • Excellent communication and facilitation skills • Strong interpersonal and coaching ability • Structured and detail-oriented • Adaptability in multicultural environments • Problem-solving and hands-on approach 2.4. Key Performance Indicators (KPIs) • Training completion rates against the approved plan • Competency compliance levels across teams and entities • Training effectiveness scores based on assessments and feedback • Reduction in incidents linked to competency gaps • User adoption rates of systems and procedures 2.5. Working Conditions • Based in Kigali with regional travel as required • Frequent interaction with operational managers, QHSE managers, and support functions • Combination of office-based and field-based activities 2.6. 3.6. Strategic Impact The Training and Technical Support Specialist plays a strategic role in strengthening operational capability, compliance, and system adoption across AGL. By improving workforce competence, standardising training practices, and supporting the effective use of QHSE processes and digital tools, the role contributes directly to safer operations, improved audit readiness, stronger operational performance, and a culture of continuous learning throughout the organisation.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9793 - HRIS Helpdesk Specialist KSSC

Tue, 02 Jun 2026 15:20:54 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
Main Responsibilities: • Respond to user requests (internal “service care” tickets, phone calls in case of urgency) from HR 4YOU users (employees, managers, HR/Payroll functions) regarding simple functional queries • Diagnose and resolve Level 1 incidents (e.g., login issues, password resets, portal navigation problems) • Provide explanations and guidelines on the daily use of HR 4YOU (e.g., payslip consultation, leave requests, updating personal information, certificate requests, login procedures, etc.) • Record and document all requests and incidents in the internal ticketing system (Level 1), as well as for escalation (Level 2) • Perform initial qualification of requests requiring higher-level intervention • Contribute to updating the user support knowledge base • Participate in continuous improvement of the user experience through feedback collection • Contribute to technological monitoring (IT/HRIS watch) • Produce Level 1 KPIs • Identify and report data inconsistencies or anomalies • … • The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role Position Dimensions This role requires initial experience in payroll and HR administration (HR admin), post-payroll processes, and related tools (HRIS, time and attendance systems, and digitalization tools), as well as initial experience in a support function within an HRIS unit or HRIS service, along with a strong and continuous focus on customer satisfaction.

Key Requirements •A minimum of 4 years in Payroll / HR Administration (HR admin), including payroll, post-payroll processes, HR administration, creation or maintenance of organizational charts, and self-service tools • Initial experience with at least one HR/Payroll/Time & Attendance system (SAP HCM, HR Access, Workday, SuccessFactors, Horoquartz, Kelio, etc.) • Initial experience participating in an HRIS project • Previous experience in a similar role would be an advantage • Excellent verbal communication skills and strong writing abilities • Good proficiency in office tools (PowerPoint, Word, Excel) Required Competencies • Strong autonomy while being able to report and provide updates • Ability to work in a team and within a network • Tenacity • Proactivity • Ability to propose ideas and improvements • Empathy • Strong customer service mindset and attention to detail • Strong organizational skills and rigor • Ability to prioritize tasks and organize work while considering operational constraints • Adaptability • Versatility
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant