RSS export of job openings - Seulement les offres à la une : No / Pays : Afrique-->Malawi, Afrique-->Maroc, Afrique-->Mozambique, Afrique-->Rwanda, Afrique-->Tanzanie, Afrique-->Zimbabwe

2026-10440 - International Sanctions & Export Controls Third-Party Analyst

Tue, 06 Oct 2026 09:35:26 Z

Function : CSR, ETHICS & COMPLIANCE/ETHICS & COMPLIANCE
Type of contract : PERMANENT
Job details :
International sanctions & Export controls Third-Party Analyst is responsible for monitoring and managing third-party relationships and conducting enhanced due diligence on the integrity of third parties across the entire AGL Group scope, including clients, suppliers, intermediaries, agents and other stakeholders, in order to determine whether AGL can enter into or maintain a business relationship with them. The position is responsible for assessing the integrity level of entities and individuals with whom the AGL Group has or intends to have business relationships and for preventing relationships with entities or individuals associated with activities such as breaches of integrity, including corruption and money laundering, as well as identifying individuals or entities appearing on international sanctions lists and determining whether any third parties may qualify as Politically Exposed Persons (PEPs). • Conduct due diligence on all AGL Group third parties in accordance with internal compliance policies and procedures. • Ensure compliance with all applicable national and international laws, regulations and directives when conducting due diligence, and monitor relevant sanctions lists (including European Union, U.S., UK, United Nations and other applicable lists) throughout the process in order to manage third-party compliance across the Group. • Conduct screening of third parties (clients, suppliers, intermediaries, agents and other partners) at the request of any AGL Group entity, using dedicated screening tools and/or open-source research. • Continuously assess and monitor third-party risks using the dedicated risk management tool for daily controls, monitor developments relating to previously screened third parties, and prioritize follow-up where required. • Support the Group Senior Compliance Officer with ad hoc due diligence and screening requests from Regional Compliance Delegates or any other AGL Group entity or Head Office. • Ensure compliance with internal policies and procedures relating to the processing and management of third parties. • Provide a weekly report to the Head of the Shared Service Centre on the due diligence and screening activities carried out during the week. • Participate in the review and update of compliance policies and procedures, including the third-party screening policy. • Conduct extensive open-source research and assess the reliability of information collected in order to support and supplement screening activities. • Ensure that all available information relating to screened third parties is properly archived, including the results of automated screening conducted through Firco/LexisNexis, on SharePoint (Central Compliance), to facilitate access by relevant stakeholders. • Contribute to the Compliance Department's activities relating to international sanctions and export controls.

• University degree in Law, Geopolitics, Compliance, Economic Intelligence, International Relations with a focus on Compliance, or any other relevant field. • Strong interest in the logistics sector and the African continent. • 3–5 years of relevant professional experience in the private sector; experience in the transport and logistics sector would be an advantage. • Knowledge of export controls would be an advantage. • Curiosity, strong analytical and synthesis skills, attention to detail, rigor, and ability to work effectively as part of a team. • Ability to meet deadlines and manage priorities effectively. • Good understanding of compliance principles and requirements. • Excellent written and verbal communication skills in both French and English, with fluency in both languages. • Proficiency in IT tools, including CRM systems, OSINT techniques and Microsoft Office.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10449 - Customer Experience Hub Manager

Tue, 06 Oct 2026 08:36:44 Z

Function : SALES & MARKETING/SALES & MARKETING MANAGEMENT
Type of contract : PERMANENT
Job details :
AGL (Africa Global Logistics) is a leading multimodal logistics operator in Africa, with expertise across port, logistics, maritime and rail activities. The company is now part of the MSC Group, a global leader in shipping and logistics. Building on more than a century of expertise and supported by over 23,000 employees across 50 countries, AGL provides African and international customers with comprehensive, tailor-made and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL also operates in Haiti, Timor-Leste and Indonesia. Would you like to embark on a rewarding experience in an international environment? Are you looking to make an impact in a company that places Africa at the heart of its ambition? Join AGL, the leading multimodal logistics operator on the African continent! JOB DESCRIPTION As part of the development of its Expertise Center in Kigali, AGL is establishing an innovative Customer Experience Hub combining artificial intelligence, digital conversational channels and human expertise to enhance the customer experience, streamline request handling and strengthen customer relationships across Africa. The role also includes leading the Group-wide customer satisfaction measurement and continuous customer experience improvement program. Main purpose Ensure seamless, consistent and high-performing customer experience across the Group by leading both the operations of the Customer Experience Hub and the customer satisfaction measurement and improvement framework. • Position based in Kigali, Rwanda • Dual reporting line: hierarchically to the Sales & Marketing Line Manager of the AGL Expertise Center in Kigali and functionally to the HQ Marketing Director. KEY DUTIES & RESPONSIBILITIES 1. Customer Experience Hub Management • Ensure the handling of requests from customers, prospects through digital channels. • Manage escalations to subsidiaries and monitor them through resolution. • Ensure compliance with service-level agreements (SLAs). • Ensure the quality of interactions and consistent customer experience across the network, working with Sales, Marketing, QHSE and Operations teams. • Contribute to the development of AI use cases and the continuous improvement of processes. 2. Customer Satisfaction Management • Lead customer survey campaigns for active and inactive customers. • Manage automated customer feedback collection journeys in coordination with the Digital Marketing Manager. • Produce analyses, executive summaries and recommendations for management. • Identify key pain points and improvement opportunities. • Coordinate the follow-up of corrective action plans with business and operational teams. • Coordinate with Sales, Marketing, QHSE, Operations and IT teams. 3. Voice of the Customer Analysis • Consolidate data from surveys, complaints and interactions handled by the Hub. • Produce dashboards and performance indicators. • Identify

Education & Experience • Master's degree or equivalent in Marketing, Customer Relations, Business, CRM or Digital Transformation. • At least five years of experience in Customer Experience, Customer Success or Customer Service. • Experience in an international or multi-country environment. • Experience with CRM and marketing automation tools. • Experience in the logistics sector would be a “plus”. Technical Skills • Microsoft Environnement: Power BI / Sales CRM Dynamics / Customer Insights Journeys / Customer Voice • Data analysis and reporting. • Customer satisfaction programme management. • Contact centre or digital customer service management. Leadership & Soft Skills • Strong customer focus. • Analytical mindset. • Excellent communication skills in both French and English. • Strong cross-functional leadership. • Ability to manage complex projects in a multicultural environment.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10430 - Microsoft Dynamics 365 & Power Platform Technical Lead

Fri, 02 Oct 2026 11:01:57 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
The Lead Solution Architect & Development Team Lead purpose is to ensure technical coherence across this portfolio, support reliable delivery and strengthen engineering maturity across teams. The role combines three complementary dimensions: Expert providing deep Dynamics 365, Power Platform and Azure expertise, including pro-code extensions and integrations; Architect owning target architectures, security, integration patterns, application lifecycle management and technical risk decisions; and Team Lead guiding developers, organizing technical delivery, reviewing work, arbitrating complex choices and resolving the most challenging issues hands-on. KEY FUNCTIONS: 1) Cross-stack solution architecture  - Lead the design of enterprise solutions across Dynamics 365, Dataverse, Power Apps, Power Automate, Power Pages and Azure. - Translate business and non-functional requirements into secure, maintainable and scalable architectures. - Define the appropriate balance between configuration, low code, custom development and Azure services.  2) Dynamics 365 expertise  - Act as the technical reference for Dynamics 365 solutions, particularly Customer Engagement workloads such as Customer Service and Sales where relevant. - Challenge standard capabilities, extensions, data models, security roles, integration constraints and licensing assumptions. - Identify when dedicated functional expertise is required for a specific Dynamics module.  3) Power Platform engineering excellence  - Define and enforce engineering standards for Dataverse, canvas and model-driven apps, cloud flows, custom connectors, Power Pages, PCF components, JavaScript and C# plugins. - Conduct architecture and code reviews, detect technical debt early and ensure remediation is planned before it becomes a delivery or support risk.  4) Azure architecture and integration  - Design and review integrations using Azure Functions, Logic Apps, API Management, Key Vault, service identities and REST APIs. - Contribute to secure integration patterns, API-led architectures, encryption approaches and the separation of responsibilities between Azure and Power Platform administrators.  5) Development team leadership  - Lead developers and technical contributors across distributed teams. - Translate architecture into actionable technical work, allocate or recommend assignments according to skills and priorities, unblock delivery, mentor team members and ensure consistent application of standards. Remain able to contribute directly to prototypes, complex development and troubleshooting.  6) ALM, DevOps and environment strategy  - Own the application lifecycle approach across development, UAT and production. - Establish solution segmentation, managed deployment principles, source control, automated pipelines, release controls, dependency management and rollback readiness using Azure DevOps, Power Platform pipelines and PAC CLI List Not Exhaustive

- Relevant diploma - Minimum 5 years in MS Business Applications ecosystem: D365, Power Platform, Dataverse, Azure. - Significant experience designing and delivering enterprise applications in the Microsoft business applications ecosystem.  - Proven hands-on experience across both low-code and pro-code delivery, rather than expertise limited to configuration or governance.  - Experience leading or technically supervising distributed development teams and third-party delivery partners.  - Experience with complex integrations, shared data models, environment strategy and remediation of legacy ALM or dependency issues.  - Comfort operating across project phases, from discovery and architecture through build, go-live, support and continuous improvement.  SKILLS REQUIRED - Dynamics 365 and Dataverse architecture: data model, security model, solution design, extensibility and integration patterns.  - Microsoft Power Platform: Power Apps canvas and model-driven apps, Power Automate, Power Pages, custom connectors, Power Platform administration and governance.  - Pro-code development: C#/.NET plugins and services, JavaScript/TypeScript, PCF components, REST APIs, JSON and authentication patterns.  - Azure: Functions, Logic Apps, API Management, Key Vault, Entra ID concepts, application identities, monitoring and secure integration design.  - ALM and DevOps: Azure DevOps or equivalent, Git, automated pipelines, managed solutions, environment variables, connection references, PAC CLI and Solution Checker.  - Architecture assurance: performance, resilience, security, privacy, licensing, supportability, technical debt and cost awareness.  - AI and agents: Copilot Studio and Azure-based AI patterns, grounding, access control, evaluation, human oversight and deterministic validation.  - Demonstrated leadership of development teams, including mentoring, work orchestration, quality reviews and escalation management.  - Ability to switch between executive-level technical recommendations and detailed engineering guidance.  - Strong facilitation skills for architecture workshops, design reviews, technical discovery and vendor challenge sessions.  - Autonomous prioritization in a multi-project context, with transparent decisions and explicit trade-offs.  - Business-value orientation and the ability to connect architecture choices with delivery risk, user impact and long-term operating cost.  - Clear written and verbal communication in French and English in an international, multicultural environment.  ADDITIONAL NOTES - The role is based at the AGL Expertise Center in Kigali, Rwanda.  - Full-time position based on-site.  - Professional English & French are required. 
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2025-9287 - Digital Transformation Project Leader

Fri, 02 Oct 2026 10:20:31 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
COMPANY OVERVIEW: Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Building on this success, a second Innovation Center will soon open in Kigali, aiming to become a hub for open innovation in East Africa, stimulating creativity, accelerating projects and strengthening regional synergies. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES: The Digital Transformation Project Leader is responsible for leading digital transformation initiatives across the organization. This role focuses on supporting the Group's business units by providing them with agile and innovative digital solutions (web and mobile apps, cloud & RPA automation, chatbots & generative AI, data visualization reports, etc.) We are seeking a passionate and self-taught junior project leader to join a rapidly growing team for this position that encompasses several key responsibilities essential for successfully delivering digital projects within the AGL Group. It primarily involves supporting internal clients throughout the entire lifecycle from initial needs assessment to solution deployment. This includes project scoping, development & testing (UAT) follow-up, and production rollout. Requirements Gathering and Analysis: - Collaborate closely with internal clients to understand and formalize their needs. - Translate business requirements into clear functional and technical specifications. Project Management: - Plan and manage projects end-to-end, ensuring deadlines, budgets, and quality standards are met. - Coordinate effectively with all project stakeholders. Product Ownership: - Define and prioritize the product backlog based on user needs and business objectives. - Ensure developed solutions meet internal client expectations and align with the Group's digital strategy. Team Coordination and Agile Facilitation: - Lead agile ceremonies such as sprint planning, daily stand-ups, and project retrospectives. - Support developers on a daily basis to ensure progress and maintain development quality. Quality Assurance: - Oversee testing and user acceptance phases to ensure delivered solutions meet specifications. - Implement performance and quality indicators to monitor the effectiveness of deployed solutions.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Bilingual

2026-9843 - Digital Transformation Officer

Fri, 02 Oct 2026 10:16:42 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS MANAGEMENT
Type of contract : PERMANENT
Job details :
JOB DESCRIPTION Digital Transformation Officer is responsible for leading digital transformation initiatives across the organization. This role involves developing and implementing digital strategies to enhance business processes, collaborating with various departments to identify and integrate digital solutions, and ensuring the seamless adoption and usage of new digital tools and technologies. The Digital Transformation Officer will monitor and analyses digital trends to keep the organization competitive, train and support staff on new digital systems and processes and manage digital transformation projects from conception to completion. We are seeking a passionate and self-taught junior developer to join a rapidly growing team. The ideal candidate is a computer science graduate, having pursued coursework related to web technologies and development, and possessing one or more experiences in enterprise software development. The responsibilities will encompass the design, development, and maintenance of solutions based on Microsoft's Power Platform. Additionally, we require someone eager to implement AI solutions predominantly based on Microsoft technologies such as Dataverse, Power Automate, AI Builder, among others. Proficiency in prompt engineering for new solutions leveraging generative AI technologies is also essential. KEY RESPONSIBILITIES • Collaborate with business teams to understand their needs and propose appropriate solutions. • Write technical specifications. • Define application architectures. • Design, develop, and test solutions using Power Platform tools (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio). • Use key Azure services to add advanced features and integrate complex systems (Fusion Dev). • Maintain and optimize existing solutions. • Participate in technological monitoring and suggest continuous improvements. • Document processes and developed solutions.

EDUCATION & EXPERIENCE REQUIREMENTS • Relevant degree/diploma • Minimum 2 years relevant working experience • Power Platform Skills (Power Apps, Power Automate, Power BI, …) • Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL. • Knowledge of development frameworks: .NET, React, Angular. • Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps. • Good understanding of databases and cloud services (Azure) recommended
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10099 - AI Architect M/F

Wed, 23 Sep 2026 10:21:31 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
MISSIONS Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Architect. Your mission will be to define, design, and govern the overall AI architecture of the AI Factory, ensuring that all AI solutions are scalable, secure, interoperable, and aligned with AGL's information system and industrial standards. As part of the AI Factory, your responsibilities will include: AI architecture design & governance • Define and own the AI Factory's target architecture, including reference architectures, design principles, and technical standards applicable across all AI use cases • Design end-to-end AI solution architectures, covering data ingestion, model training, inference, serving layers, and monitoring components • Ensure consistency, scalability, and reuse across the AI portfolio by standardizing architecture patterns and avoiding fragmented implementations • Act as technical leader and submit architecture document to the Architecture and Security Board Technology strategy & make-or-buy decisions • Lead technology evaluation and selection processes, including foundation models, platforms, and tooling, based on performance, cost, and security constraints • Define and maintain the AI Factory technology stack (LLMs, orchestration frameworks, vector databases, MLOps platforms, cloud services) • Drive build vs. buy decisions and define model selection strategies across proprietary and open-source ecosystems • Maintain a technology radar to anticipate and integrate relevant innovations into AGL's AI architecture GenAI, RAG & agentic architecture patterns • Design and standardize RAG architectures (indexing strategies, embeddings, vector stores, retrieval optimization) for knowledge-intensive use cases • Architect agent-based systems, including reasoning workflows, tool integration, memory management, and human-in-the-loop mechanisms • Define prompt strategies, guardrails, and output validation to ensure reliability and consistency of GenAI applications • Establish reusable patterns for multi-agent orchestration and complex AI workflows System integration & enterprise alignment • Design integration architectures connecting AI solutions to AGL's core systems (ERP, TMS, data platforms, operational tools) • Define API standards, event-driven architectures, and data contracts between AI services and enterprise applications • Ensure alignment with enterprise architecture, cloud strategy, and IT standards in collaboration with infrastructure and architecture teams AI security, compliance & model protection • Define and enforce AI-specific security standards, including model access control, data protection, and API security • Design protection mechanisms against AI-specific risks (prompt injection, adversarial inputs, data leakage) Technical leadership & AI Factory maturity The list is not exhaustive

PROFILE EDUCATION & EXPERIENCE REQUIRED • Master's degree or equivalent in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field. • Minimum of 3 to 5 years of experience in software architecture, data engineering, or AI/ML engineering, including at least 3 years in an architecture or technical leadership role. • Proven track record in designing and deploying large-scale, production-grade AI or data-driven systems within complex enterprise environments, with strong exposure to system integration and distributed architectures. • Solid experience with modern AI paradigms, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures, with the ability to translate these into industrialized architecture patterns. • Strong background in cloud architecture, preferably Microsoft Azure, including the design and integration of AI workloads into enterprise or hybrid IT environments. • Experience working with enterprise information systems (ERP, data platforms, APIs, event-driven architectures) and designing integration patterns between AI services and existing business systems. • Exposure to governance, security, and regulatory constraints (data protection, auditability, AI compliance) applied to AI systems is strongly valued. • Experience in multinational or multi-site environments, ideally within large-scale organisations or industrial contexts, with the ability to operate across diverse stakeholders and geographies. TECHNICAL SKILLS REQUIRED • Deep expertise in designing large-scale AI/ML architectures, including end-to-end pipelines from data ingestion to model serving, with a strong focus on scalability, reliability, and maintainability. • Strong mastery of cloud architecture, preferably Microsoft Azure, including AI services (Azure AI Foundry, Azure OpenAI, Azure ML), API management, and deployment of AI workloads in enterprise environments. • Advanced knowledge of LLM ecosystems and GenAI architectures, including RAG pipelines, agentic workflows, multi-model orchestration, prompt strategies, and system-level optimization trade-offs. • Proven experience with AI orchestration frameworks and tooling and their integration into production systems. • Expertise in system integration patterns, including API design, event-driven architectures, microservices, and integration with enterprise systems (ERP, TMS, data platforms). • Solid understanding of MLOps and LLMOps concepts, including CI/CD pipelines, model lifecycle management, monitoring, observability, and retraining strategies • Strong knowledge of AI security principles, including model protection, prompt injection defense, access control, data privacy, and secure API design within enterprise environments. • Proficiency in software engineering fundamentals (Python, version control, testing, containerization) sufficient to guide teams and validate architectural decisions.
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10380 - Agente de Despacho de Mercadorias - Cabo Delgado M/F

Thu, 17 Sep 2026 05:43:13 Z

Function : OTHERS/OTHER
Type of contract : TEMPORARY CONTRACT
Job details :
Estamos à procura de um Agente de Despacho de Mercadorias proativo e responsável, que ficará baseados nos distritos de Balama, Chiúre, Namuno e Mecúfi na província de Cabo Delgado. O(a) profissional será responsável por executar o transporte, entregas e atualizar a documentação de entrega, obter ou conceder assinatura manual e/ou assinatura eletrônica (POD) do depósito e unidades de saúde, executar o POD e material de Rastreamento, realizar o carregamento/descarregamento de caminhão, encaminhamento de informações para emissão de notas de entrega, garantir conformidade com os requisitos de HST da empresa. Monitorar a execução de cronogramas pré-estabelecidos, viagens, rotas e envio de relatórios após a viagem de um ponto a outro e garantir que todas as transportadoras estejam dentro do sistema de coleta; Coordenar e informar Parceiros, Transportadoras e Gerente Adjunto de Operações sobre as coletas, transportes e entregas de produtos farmacêuticos; Comunicar-se com a “HF” se necessário, em caso de emergências ou mesmo discrepâncias; Garantir que as melhores práticas da AGL estejam sendo implementadas pelas transportadoras em todos os níveis: Segurança em primeiro lugar, código de conduta, práticas anticorrupção e ética e deontologia profissional; Carregamento/descarregamento de caminhões, encaminhamento de informações para emissão de notas de entrega; Garantir a conformidade com os requisitos de HSE da empresa; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de estreita ligação com o projeto; Inspecionar viaturas alocadas antes do início de carregamento; Garantir que o motorista contém documentação necessária para transporte de medicamentos e vacinas; Conferir medicamentos e vacinas que serão transportados; Supervisionar o manuseamento de carga no processo de carregamento e entrega; Utilizar o Intouch Carlo (sistema de gestão de transporte) para: validação dos veículos, inserção de informação relativa a quantidades e volumes por tipo de produto transportado, registar as horas a que cada passo acontece e outros; Problemas relacionados com o transporte; Acompanhar a execução de horários, viagens, rotas pré-estabelecidas e envio de relatórios após a viagem de um ponto a outro; Assegurar que as entregas dos farmacos sejam efectuadas dentro dos prazos estabelecidos e quantidades certas; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de uma estreita ligação com o projeto; Fazer chegar a carga no destino final solicitado;

Certificado da 12 Classse ou equivalente; Ter formação em Enfermagem ou Farmácia constitui uma vantagem. Proficiência em software MS – Word, Excel, PowerPoint, internet Ser residente no distrito para o qual se candidata constitui um pré-requisito Ter habilidades de comunicação eficazes e excelentes. Capacidade de trabalhar sob pressão e reagir rapidamente às solicitações da empresa. Ser inovador, persistente, agradável e cordial. Deve ser capaz de realizar multitarefas em um ambiente de trabalho. Forte atenção aos detalhes e boas habilidades organizacionais. Deve ser capaz de trabalhar em horários flexíveis (incluindo fins de semana) e estar disponível para situações de emergência.
Education level : Upper Secondary
Language / Level :
PORTUGUESE : Bilingual

2026-10379 - Agente de Despacho de Mercadorias - Gaza M/F

Thu, 17 Sep 2026 05:40:51 Z

Function : OTHERS/OTHER
Type of contract : TEMPORARY CONTRACT
Job details :
Estamos à procura de um Agente de Despacho de Mercadorias proativo e responsável, que ficará baseado no distrito de Mapai na província de Gaza. O(a) profissional será responsável por executar o transporte, entregas e atualizar a documentação de entrega, obter ou conceder assinatura manual e/ou assinatura eletrônica (POD) do depósito e unidades de saúde, executar o POD e material de Rastreamento, realizar o carregamento/descarregamento de caminhão, encaminhamento de informações para emissão de notas de entrega, garantir conformidade com os requisitos de HST da empresa. Monitorar a execução de cronogramas pré-estabelecidos, viagens, rotas e envio de relatórios após a viagem de um ponto a outro e garantir que todas as transportadoras estejam dentro do sistema de coleta; Coordenar e informar Parceiros, Transportadoras e Gerente Adjunto de Operações sobre as coletas, transportes e entregas de produtos farmacêuticos; Comunicar-se com a “HF” se necessário, em caso de emergências ou mesmo discrepâncias; Garantir que as melhores práticas da AGL estejam sendo implementadas pelas transportadoras em todos os níveis: Segurança em primeiro lugar, código de conduta, práticas anticorrupção e ética e deontologia profissional; Carregamento/descarregamento de caminhões, encaminhamento de informações para emissão de notas de entrega; Garantir a conformidade com os requisitos de HSE da empresa; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de estreita ligação com o projeto; Inspecionar viaturas alocadas antes do início de carregamento; Garantir que o motorista contém documentação necessária para transporte de medicamentos e vacinas; Conferir medicamentos e vacinas que serão transportados; Supervisionar o manuseamento de carga no processo de carregamento e entrega; Utilizar o Intouch Carlo (sistema de gestão de transporte) para: validação dos veículos, inserção de informação relativa a quantidades e volumes por tipo de produto transportado, registar as horas a que cada passo acontece e outros; Problemas relacionados com o transporte; Acompanhar a execução de horários, viagens, rotas pré-estabelecidas e envio de relatórios após a viagem de um ponto a outro; Assegurar que as entregas dos farmacos sejam efectuadas dentro dos prazos estabelecidos e quantidades certas; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de uma estreita ligação com o projeto; Fazer chegar a carga no destino final solicitado;

Certificado da 12 Classse ou equivalente; Ter formação em Enfermagem ou Farmácia constitui uma vantagem. Proficiência em software MS – Word, Excel, PowerPoint, internet Ser residente no distrito para o qual se candidata constitui um pré-requisito Ter habilidades de comunicação eficazes e excelentes. Capacidade de trabalhar sob pressão e reagir rapidamente às solicitações da empresa. Ser inovador, persistente, agradável e cordial. Deve ser capaz de realizar multitarefas em um ambiente de trabalho. Forte atenção aos detalhes e boas habilidades organizacionais. Deve ser capaz de trabalhar em horários flexíveis (incluindo fins de semana) e estar disponível para situações de emergência.
Education level : Upper Secondary
Language / Level :
PORTUGUESE : Bilingual

2026-10374 - BUSINESS DEVELOPER FOR CHINESE ACCOUNTS M/F

Thu, 17 Sep 2026 05:05:07 Z

Function : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type of contract : PERMANENT
Job details :
We are seeking to recruit a Business Developer for Chinese Accounts, based at its Beira branch, to manage Chinese customer accounts and drive business development across the Beira Corridor, contributing to the sustainable growth of the company's logistics operations. Summary of the Responsibilities The successful candidate will be responsible for managing Chinese customer accounts, developing strategic business relationships, identifying new business opportunities, and supporting the expansion of the company's logistics, port, and transport operations in the region. Key Responsibilities • Identify, develop, and convert new business opportunities with Chinese clients. • Develop and manage strategic relationships with existing and prospective customers. • Promote AGL's services and solutions in the logistics, transportation, port, and supply chain sectors. • Develop and implement commercial strategies to enhance the company's operations within the Beira Corridor. • Conduct active market prospecting, customer visits, and continuous client follow-up. • Prepare commercial proposals, negotiate contracts, and manage the entire sales cycle. • Monitor market trends, competitors' activities, and growth opportunities. • Work closely with operational teams to ensure excellence in service delivery. • Participate in meetings, business events, and networking initiatives within the Chinese business community. • Prepare periodic commercial reports and monitor key performance indicators (KPIs).

Academic Qualifications, Professional Experience and Technical Skills • Bachelor's degree in business management, International Trade, Port Management, Logistics, Marketing, or a related field. • Minimum of 5 years of experience in business development, consultative sales, commercial management, or corporate account management. • Proven experience in dealing with Chinese companies or working in multicultural environments will be a significant advantage. • Knowledge of the logistics, port, maritime, transportation, and international trade sectors in Mozambique. • Familiarity with the operations and dynamics of the Beira Corridor will be highly valued. • Strong negotiation and persuasion skills. • Excellent customer service and relationship management skills. • Ability to build and maintain strategic business relationships. • Entrepreneurial, proactive, and results-oriented mindset. • Ability to work independently and under pressure. • Strong organizational skills and goal-oriented approach. • Proficiency in CRM tools such as Salesforce, HubSpot, Microsoft Dynamics, or similar platforms. • Experience in sales pipeline management and opportunity tracking. • Knowledge of LinkedIn Sales Navigator for prospecting and business development (an advantage). • Familiarity with ERP systems used in logistics and commercial environments, such as SAP, Oracle, or equivalent platforms (an advantage). • Knowledge of Business Intelligence and commercial analytics tools, such as Power BI (an advantage). • Fluency in Mandarin and English (mandatory) and Knowledge of Portuguese (an advantage).
Education level : Bachelor or equivalent

2026-10373 - VIE – HR Development Officer M/F

Wed, 16 Sep 2026 10:17:05 Z

Function : HUMAN RESOURCES/GENERALIST HR
Type of contract : INTERNATIONAL VOLUNTEER PROGRAMME
Job details :
Job Purpose: The VIE – HR Development Officer will support the implementation of Human Resources Development initiatives within AGL Rwanda. The role focuses on enhancing employee performance, talent management, learning and development, recruitment, and employer branding while ensuring alignment with the Group's HR strategy. The incumbent will work closely with managers and employees to strengthen talent practices, support employee development, and contribute to building a high-performing and engaged workforce. Job Function: Performance Management • Coordinate the annual performance management cycle and ensure adherence to established timelines. • Support managers and employees throughout the performance review process. • Monitor completion rates and follow up on outstanding evaluations. • Prepare performance management reports and dashboards. • Assist in analysing performance trends and identifying development opportunities. • Ensure consistency and fairness in performance evaluation processes. Talent Management & Succession Planning • Support the annual Talent Review (People Review) process. • Consolidate talent information and prepare documentation for calibration meetings. • Assist in identifying high-potential employees and key talent. • Maintain succession planning records. • Support implementation of talent development initiatives. • Monitor agreed development actions following talent reviews.

Job Function: Recruitment & Employer Branding • Support the full recruitment process for approved vacancies. • Draft and publish job advertisements. • Screen applications against minimum requirements. • Coordinate interviews with hiring managers. • Schedule assessments and candidate communication. • Assist with reference and background verification processes. • Support onboarding activities for new employees. • Participate in employer branding initiatives. • Represent AGL at career fairs, university events, and recruitment campaigns where required. Learning & Development • Coordinate internal and external training programmes. • Maintain the annual training calendar. • Monitor employee participation and completion of training. • Evaluate training effectiveness and prepare reports. • Assist in identifying learning needs across the business. • Support career development initiatives and individual development plans. • Maintain employee training records. HR Projects • Participate in regional and country HR Development projects. • Support implementation of Group HR initiatives. • Assist with employee engagement activities. • Contribute to HR process improvements and digital HR initiatives. • Prepare HR presentations and reports. HR Administration • Maintain accurate HR Development records and documentation. • Ensure confidentiality of employee information. • Prepare monthly HR Development reports and KPI dashboards. • Support compliance with internal HR policies and procedures. Minimum Education and Experience Requirements: • Master's degree in human resources, Psychology, Business Administration, Industrial Relations, or a related field. • Eligibility to participate in the VIE Programme. Ensure timely regulatory filings and board resolutions in line with Rwandan corporate governance standards. • First professional experience or internship in Human Resources Development, Talent Management, Learning & Development, or Recruitment. • Exposure to an international or multicultural environment would be advantageous. • Excellent verbal and written communication • Strong organisational and planning skills
Education level : Bachelor or equivalent

2026-10372 - Agente de Despacho de Mercadorias - Nampula M/F

Wed, 16 Sep 2026 09:55:27 Z

Function : OTHERS/OTHER
Type of contract : TEMPORARY CONTRACT
Job details :
Estamos à procura de um Agente de Despacho de Mercadorias proativo e responsável, que ficará baseado nos distritos de Moma e Larde na província de Nampula. O(a) profissional será responsável por executar o transporte, entregas e atualizar a documentação de entrega, obter ou conceder assinatura manual e/ou assinatura eletrônica (POD) do depósito e unidades de saúde, executar o POD e material de Rastreamento, realizar o carregamento/descarregamento de caminhão, encaminhamento de informações para emissão de notas de entrega, garantir conformidade com os requisitos de HST da empresa. Monitorar a execução de cronogramas pré-estabelecidos, viagens, rotas e envio de relatórios após a viagem de um ponto a outro e garantir que todas as transportadoras estejam dentro do sistema de coleta; Coordenar e informar Parceiros, Transportadoras e Gerente Adjunto de Operações sobre as coletas, transportes e entregas de produtos farmacêuticos; Comunicar-se com a “HF” se necessário, em caso de emergências ou mesmo discrepâncias; Garantir que as melhores práticas da AGL estejam sendo implementadas pelas transportadoras em todos os níveis: Segurança em primeiro lugar, código de conduta, práticas anticorrupção e ética e deontologia profissional; Carregamento/descarregamento de caminhões, encaminhamento de informações para emissão de notas de entrega; Garantir a conformidade com os requisitos de HSE da empresa; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de estreita ligação com o projeto; Inspecionar viaturas alocadas antes do início de carregamento; Garantir que o motorista contém documentação necessária para transporte de medicamentos e vacinas; Conferir medicamentos e vacinas que serão transportados; Supervisionar o manuseamento de carga no processo de carregamento e entrega; Utilizar o Intouch Carlo (sistema de gestão de transporte) para: validação dos veículos, inserção de informação relativa a quantidades e volumes por tipo de produto transportado, registar as horas a que cada passo acontece e outros; Problemas relacionados com o transporte; Acompanhar a execução de horários, viagens, rotas pré-estabelecidas e envio de relatórios após a viagem de um ponto a outro; Assegurar que as entregas dos farmacos sejam efectuadas dentro dos prazos estabelecidos e quantidades certas; Garantir que os procedimentos de estoque adequados sejam totalmente cumpridos por meio de uma estreita ligação com o projeto; Fazer chegar a carga no destino final solicitado;

Certificado da 12 Classse ou equivalente; Ter formação em Enfermagem ou Farmácia constitui uma vantagem. Proficiência em software MS – Word, Excel, PowerPoint, internet Ser residente no distrito para o qual se candidata constitui um pré-requisito Ter habilidades de comunicação eficazes e excelentes. Capacidade de trabalhar sob pressão e reagir rapidamente às solicitações da empresa. Ser inovador, persistente, agradável e cordial. Deve ser capaz de realizar multitarefas em um ambiente de trabalho. Forte atenção aos detalhes e boas habilidades organizacionais. Deve ser capaz de trabalhar em horários flexíveis (incluindo fins de semana) e estar disponível para situações de emergência.
Education level : Upper Secondary
Language / Level :
PORTUGUESE : Bilingual

2026-10203 - Test Lead-Software QA (Logistics Tech Platform)

Wed, 16 Sep 2026 07:45:57 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
CONTEXT Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Test Lead to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will actively participate in the validation of the functional and technical processing chain, from individual components through their interactions to end-to-end business processes. Working closely with Product Owners, development teams, business stakeholders, partners and RUN teams, you will coordinate testing activities throughout the delivery lifecycle. You will contribute to the successful delivery of new integrations and product evolutions by ensuring that testing activities are properly planned, executed, automated where appropriate, and completed in line with project milestones and quality standards. MAIN MISSIONS Tests Management • Analyze User Stories and functional specifications and translate them into test requirements. • Define and maintain the test base (Azure Test Plans): requirements, test cases, test datasets and test campaigns. • Prepare and manage all prerequisites required for test execution. • Coordinate functional, integration, regression and end-to-end testing activities across all stakeholders. • Coordinate User Acceptance Testing (UAT) with business teams. • Contribute to Go / No-Go decisions before production deployments. • Ensure testing activities are completed in accordance with project milestones and release planning. Test Execution & Automation • Execute functional, integration, regression and confirmation testing. • Validate the complete processing chain, from operational data reception through to customer delivery. • Execute documented automated testing procedures. • Develop, maintain and improve automated test scenarios using tools such as Postman. • Contribute to the continuous improvement of test automation and regression coverage. • Ensure the sustainability and maintainability of the testing assets implemented. Defect Management & Reporting • Record, qualify and track defects using Azure DevOps. • Ensure full traceability between requirements, test cases and identified defects. • Coordinate with development teams to monitor defect resolution. • Validate fixes through confirmation and regression testing. • Communicate testing progress, testing forecasts and overall This list is not exclusive

Qualifications & Experience • Master's degree in computer science, Engineering, Information Systems or equivalent. • Proven experience in software testing or application validation within Agile environments. • Experience using test management tools and coordinating testing campaigns. • Experience with enterprise integration platforms, middleware or distributed systems is highly desirable. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment, is a plus. Technical Skills • Experience with Azure Test Plans or equivalent test management tools. • Strong SQL skills for database validation and data consistency checks. • Experience with Azure DevOps. • Good understanding of integration architectures and technologies, including Enterprise Service Bus, APIs, messaging systems and EDI. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, is an advantage. • Ability to read technical logs and troubleshoot complex processing flows. • Experience automating tests using Postman; knowledge of Newman or similar automation frameworks is an asset. • Good understanding of JSON, XML and data mapping concepts. • Experience with documentation and collaboration tools such as Confluence and SharePoint. Soft Skills • Clear communication and strong reporting skills. • Excellent analytical and problem-solving capabilities. • Rigorous, autonomous and proactive. • Strong organizational skills and ability to coordinate multiple testing activities simultaneously. • Ability to anticipate risks and manage priorities. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Team player with the ability to work effectively in an international and multicultural environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Education level : Bachelor or equivalent
Language / Level :
FRENCH : Fluent
Language / Level :
ENGLISH : Fluent

2026-10205 - Product Owner-IT Intergration Platform (Logistics Tech)

Wed, 16 Sep 2026 07:28:27 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - BUILD to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will be responsible for managing the delivery of new integrations and strategic product enhancements for the Azure Integration Platform. You will oversee the full lifecycle of product evolutions, from business requirements gathering and solution design through development, testing and deployment, ensuring successful transition to the RUN organization. Working closely with business stakeholders, technical teams and operational support, you will ensure that new capabilities are delivered on time, aligned with business priorities and fully integrated into the product roadmap. ________________________________________MAIN MISSIONS Roadmap Management • Gather, analyze and challenge new strategic business requirements and integration initiatives. • Facilitate scoping workshops and document functional requirements. • Define and maintain data exchange mapping for new integrations. • Ensure that all product evolutions are aligned with the platform standards and the overall program roadmap. Development Management • Build, maintain and prioritize the product backlog (Azure DevOps). • Prepare functional specifications, write User Stories and define acceptance criteria. • Facilitate Agile ceremonies and monitor development progress. • Act as the primary point of contact for technical teams and contribute to the validation of delivered functionalities. Enhancement Delivery Management • Manage the delivery of integration projects and product evolutions. • Produce project status reports, monitor risks, dependencies and action plans. • Prepare governance materials and support decision-making processes. • Contribute to the execution of the product roadmap defined jointly with the Solution Manager. • Coordinate testing activities and monitor defect resolution. • Ensure end-to-end oversight of product evolutions through to business deployment. Performance Monitoring & Transition to RUN • Monitor solution performance in collaboration with the RUN teams and identify continuous improvement opportunities. • Ensure the production of functional documentation and oversee The list is no exhaustive

Qualifications & Experience • Master's degree (Engineering School, Computer Science, Information Systems or equivalent). • Proven experience as a Product Owner, Business Analyst or Application Manager (Build/Run), preferably in integration platforms, middleware or enterprise application environments. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment is a plus. • Experience working in Agile environments and coordinating multidisciplinary teams in an international context. Technical Skills • Strong experience in functional analysis and specification, including User Stories, acceptance criteria, test scenarios and change management. • Good understanding of integration architectures, including Enterprise Service Bus, APIs, EDI, messaging systems and orchestration platforms. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, API Management and Azure DevOps. • Understanding of data exchange formats and integration concepts (JSON, XML, data mapping, message transformation, etc.). • Ability to read and interpret technical logs to facilitate issue analysis and discussions with technical teams. • Experience with documentation and collaboration tools such as Confluence, SharePoint and Microsoft Project. • Strong ability to bridge business and technical teams by translating business requirements into clear functional specifications and explaining technical concepts to non-technical stakeholders. • Strong analytical skills with the ability to understand complex business processes and translate them into scalable integration solutions. • Good understanding of software delivery lifecycle, testing activities and production deployment processes. • Practical experience with Agile methodologies (Scrum, Kanban). Soft Skills • Excellent communication, presentation and stakeholder management skills. • Strong analytical and problem-solving capabilities. • Ability to understand complex business processes and identify opportunities for process optimization. • Strong organizational skills with the ability to manage multiple priorities simultaneously. • Autonomous, proactive and results-oriented. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Curiosity and willingness to continuously develop expertise on business processes and integration flows. • Team player with the ability to work effectively in a multicultural and international environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Education level : Bachelor or equivalent
Language / Level :
FRENCH : Fluent
Language / Level :
ENGLISH : Fluent

2026-10359 - Business Development Manager - Mining

Mon, 14 Sep 2026 13:34:46 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose The Business Development Manager – Mining is responsible for driving the growth of AGL's Mining business in Zimbabwe by identifying new business opportunities, developing strategic customer relationships and converting opportunities into profitable contracts. The role will focus on expanding AGL's presence across the Mining sector by developing end-to-end logistics solutions, understanding customer requirements and positioning AGL as a strategic logistics partner throughout the Mining value chain. Key Responsibilities 1. Business Development & New Business Acquisition • Develop and execute a Mining business development strategy for Zimbabwe, aligned with AGL's overall commercial strategy. • Identify, qualify and develop new Mining business opportunities across Zimbabwe. • Build and maintain a robust pipeline of prospects, opportunities and potential projects. • Identify upcoming mining projects, mine expansions, construction projects and operational requirements. • Develop relationships with Mining companies, contractors, EPCs, suppliers and other key industry stakeholders. • Proactively identify customer logistics challenges and develop appropriate AGL solutions. • Convert identified opportunities into profitable new business and long-term contracts. • Develop opportunities across the Mining supply chain, including inbound logistics, transportation, warehousing, project logistics, heavy equipment, mining inputs and export flows. 2. Strategic Account Management • Develop and maintain strong relationships with key Mining customers. • Develop Account Plans for strategic and high-potential Mining customers. • Understand customer business strategies, operational requirements and future projects to identify additional business opportunities. • Identify opportunities to increase AGL's share of wallet across existing customers. • Conduct regular customer meetings, business reviews and commercial discussions. • Act as a trusted commercial advisor and key point of contact for strategic Mining customers. • Monitor customer satisfaction and proactively address commercial or service-related concerns. 3. Sales Pipeline & Commercial Performance • Maintain an accurate and up-to-date Mining sales pipeline and opportunity forecast. • Track opportunities from initial identification through qualification, proposal, negotiation and contract award. • Develop and maintain accurate sales forecasts for Mining. • Monitor revenue, margins and commercial performance of Mining accounts. • Ensure opportunities are prioritised based on strategic value, revenue potential, profitability and probability of conversion. • Provide regular business development and pipeline updates to Country and Regional Management. • Identify risks, challenges and opportunities within the Mining portfolio and recommend appropriate actions.

. Tender & Proposal Management • Lead the commercial development of Mining tenders, RFQs and RFPs in collaboration with the Bid Team. • Develop customer-specific value propositions and commercial solutions. • Coordinate with Operations, Projects, Finance and other relevant teams to ensure technically and commercially viable proposals. • Ensure proposals clearly demonstrate AGL's capabilities, value proposition and competitive advantage. • Lead commercial negotiations with customers and support contract finalisation. • Ensure appropriate handover of newly awarded business to the Operations and Project teams. 5. Market Intelligence & Mining Sector Development • Maintain a strong understanding of the Zimbabwean Mining market and its key players. • Monitor new mining developments, mine expansions, construction projects and investment activity. • Identify market trends, customer needs and competitor activity. • Develop and maintain a network of key contacts across the Mining industry. • Represent AGL at relevant Mining conferences, industry events and customer forums. • Provide market intelligence to Management to support commercial and strategic decision-making. 6. Solution Development & Customer Value • Work closely with Operations and Projects to develop practical and commercially viable logistics solutions. • Identify opportunities to provide integrated, end-to-end logistics solutions. • Develop solutions covering road transportation, warehousing, project logistics, heavy equipment, customs, freight forwarding, supply chain and export logistics, where applicable. • Identify opportunities to leverage AGL's wider regional and international network to support Zimbabwean Mining customers. • Ensure solutions are scalable, competitive and aligned with customer requirements. 7. Internal Collaboration & Business Handover • Work closely with Operations, Projects, Finance, Bid Management and other internal stakeholders to develop and secure business. • Ensure clear communication of customer requirements and commercial commitments. • Facilitate effective handover from Business Development to Operations following contract award. • Maintain strong collaboration with Regional Mining and Commercial teams where opportunities require cross-border or international support. • Contribute to continuous improvement of AGL's Mining value proposition and commercial approach. Minimum Education and Experience Requirements: • 5–10+ years of proven experience in Business Development, Sales, Commercial Management or Key Account Management, preferably within logistics, transportation or supply chain. • Proven experience and network within the Mining sector in Zimbabwe. • Strong understanding of Mining logistics and the Mining supply chain. • Demonstrated track record of winning new business and growing existing customer accounts. • Experience managing complex B2B sales cycles, tenders and commercial negotiations.
Education level : Bachelor or equivalent

2026-9805 - Motion Designer KSSC (Nationals only)

Tue, 01 Sep 2026 14:11:05 Z

Function : COMMUNICATIONS/MEDIA
Type of contract : PERMANENT
Job details :
JOB DESCRIPTION the Junior Motion Designer contributes to the design and production of animated content for the Group's digital and corporate platforms. Working closely with the Audiovisual Production & Editing Officer, he/she helps enhance the impact and attractiveness of AGL's video content through creativity while respecting graphic and technical standards. KEY RESPONSIBILITIES Design & Creation • Create 2D animations (motion design, animated typography, video graphics packages, transitions). • Adapt existing brand guidelines into animated formats. • Contribute to creative thinking during briefs (storyboards, visual concepts, pacing). Production & Integration • Produce video graphic elements (lower thirds, intros/outros, bumpers, animated jingles). • Integrate animations into video edits produced by the Audiovisual Production & Editing Officer. • Adapt content for different formats and platforms (social media, corporate, events). Quality & Graphic Standards • Ensure compliance with technical best practices (formats, resolutions, optimized exports). • Contribute to structuring and continuously improving the Studio's animated templates. Collaboration • Work closely with the Audiovisual Production & Editing Officer. • Participate in project briefings and progress meetings. • Proactively suggest ideas while adhering to defined creative directions

KEY REQUIREMENTS • Diploma (Bac+2 to Bac+3) in Motion Design, Audiovisual Production, Graphic Design, or related field. • Initial experience (internship, apprenticeship, or up to 1–2 years) in motion design. • Portfolio demonstrating creativity, strong visual sense, and understanding of corporate design codes. • Proficiency in Adobe Suite (After Effects, Premiere Pro, Illustrator, Photoshop). • Good understanding of pacing, visual storytelling, and motion design principles. • Knowledge of digital formats and social media constraints. • Attention to detail and strong organizational skills. • Creativity and curiosity. • Ability to work in a team and meet deadlines. • Willingness to learn and grow professionally. • Comfort working in a multicultural environment. • Proficiency in French and English.
Education level : Bachelor or equivalent
Language / Level :
FRENCH : Fluent
Language / Level :
ENGLISH : Fluent

2026-9823 - HEAD OF SUPPLY CHAIN M/F

Tue, 25 Aug 2026 10:44:16 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : FIXED TERM CONTRACT
Job details :
Objective: o Manage a client portfolio, in a sustainable & profitable way o Set goals in terms of quality of service & costs control o Drive business results through steady growth of the gross margin Key Responsibilities: • Inform N-1 of the entity strategy/ evolutions and communicate on required alignments • Responsible to ensure complete management of the following sites. These are Vingunguti, Chango'mbe, Mikocheni, Tegeta and Ubungo • The Site Operations Manager is responsible for all operational activities, ensuring the safe and effective completion of work on time. • He/She manages and oversees traffic flow in the yard. • Responsible for lifting and handling operations as per approved handling and lifting methodology, receiving of cargo formalities, safe storage, dispatching, data recording, security, maintenance, sanitation, and administrative functions. • He/She will ensure regular mechanical maintenance of company assets • He/She will prioritise safety of operations above all other priorities. Safety is a key area for the company and a strong safety work ethic is essential. • Provide Management of day-to-day outdoor and indoor operations according to Company's policies and given Contract Logistics priorities, including accurate checking of the incoming/outgoing traffic (equipment, freight, vehicles). • Implement and ensure effective execution of the open yard and repository policies • Ensure coordination of loading/unloading/stuffing/unstuffing operations with strict follow-up of lifting and security procedures in place. • Ensure cargo inspection is performed systematically and damages reported immediately on the relevant communication platforms. • Supervise and follow up inventories and computerized inventory management. Maintain database and provide accurate recording of stock movements. • Manage Staff in co-ordination with Company's HR Department: Hiring, training, developing and supervising staff to meet company standards • Ensure that sites, equipment, material, and vehicles are maintained in a safe condition and are regularly serviced. • Ensure stock control of consumable materials including PPE and alert on shortage. • Alert Company's Management in case of significant operational issue (with impact on safety and/or quality of service). • Oversee the organization of the tool-box meeting and team briefings • Ensure site maintenance issues are reported and that remedial actions are implemented. • Identify operational risks and/or bottle necks and provide risks assessments and process improvement report • Establish regular activity reporting in line with client and Management instructions • Manage KPI meetings with clients and reporting

Education • Post-Graduate qualification – MBA, Enterprise Management, Logistics, or an equivalent Experience • At least 10 years' experience in Logistics • At least 5 years' experience as a Manager/ Leader • International experience would be an added advantage Skills • Organised • Natural Leader • Team player • Innovative • Problem Solver • Ability to work with tight deadlines • Ability to impose authority • Good knowledge of Microsoft Office • Good use of email
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent

2026-9558 - HR&HQ Solutions Solution Expert

Tue, 25 Aug 2026 09:36:17 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join ASCENS KIGALI and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES The HR & HQ Solutions Department of the IT Division supports the digital transformation of functions such as Human Resources, Compliance, Procurement, Legal, QHSE, Finance, etc., by optimizing operations, digitizing processes, and harmonizing practices. The department is responsible for: • Ensuring the operational maintenance of solutions • Deploying new solutions and/or new functionalities within existing solutions. • Supporting business teams in the selection of appropriate tools The scope of the position covers Information Systems across various functions and the entire ecosystem required for their proper functioning. Reporting directly to the HR & HQ Solutions Manager, your responsibilities include • Leading and supervising a team composed of developers, administrators, and internal & external support resources • Providing and guiding strategic decisions in line with team orientations • Ensuring compliance with the IT department's internal processes • Maintaining and developing team skills, both in administration and solution delivery • Managing the relationship with the software vendor • Writing and updating the product roadmap • Driving continuous improvement of the platforms • Writing functional and technical specifications for transformation and integration projects Supporting users in their operational issues: • Gathering and analyzing business needs • Assessing and estimating client requests • Contributing to functional specifications in collaboration with requesters • Transmitting requirements to the development team and prioritizing topics • Ensuring proper project delivery—from need identification to production release Managing integration and deployments • Standardizing and industrializing Production Release processes and methods • Contributing to architecture definition • Contributing to the security of the solution(s): authentication choices, access rights, etc • Monitoring the quality of deliverables • Defining indicators and performance tracking mechanisms EDUCATION & EXPERIENCE REQUIRED You hold a Bac+4/5 (master's level) in IT or an equivalent field, with a minimum of 2 years' experience in the field and 4 years of cumulative professional experience. TECHNICAL SKILLS REQUIRED You have strong knowledge of: • Business applications (TPRM, HR, Compliance, QHSE, etc.) • Cloud environments (preferably Microsoft Azure) • Windows Server 2008 and later • SQL Server 2008 and later, IIS 7, SSIS • Integration tools (API, sFTP, etc.) • SSO technologies (OpenID Connect, SAML) Knowledge of the logistics and transport sector would be a significant advantage Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required.
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10287 - Power Platform Administrator M/F

Mon, 24 Aug 2026 14:22:10 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
Based at the AGL Expertise Center, you will join the Digital & Innovation Department as Power Platform Administrator. Your mission will be to supervise and support makers and business teams on a day-to-day basis, ensure the health and security of the platform, and work closely with the architecture and security teams, as well as with teams from the parent company, MSC as administration of the Power Platform ecosystem of the group. Your responsibilities will include: Onboarding & new environment setup • Onboard new makers & teams on PP best practices, standards and security requirements. • Review what new makers have already built (apps, flows, agents, portals) and check it against governance standards — ownership, naming, security, compliance and documentation. • Assess the potential capacity and consumption impact of new or evolving solutions (e.g. Copilot Studio and AI Builder credits) before they move into production. • Carry out a high-level assessment of new teams' needs. • Set up new dedicated environments when required, and configure them: Teams, Security Roles, security groups, DLP, etc. Center of Excellence (CoE) configuration & governance • Configure, deploy & maintain the CoE toolkit and its modules (Core, Governance & Nurture Components, telemetry, reporting dashboards) to support governance at scale. • Continuously evolve the CoE setup as usage grows across environments, teams and business units, and keep governance rules and automations up to date. • Use CoE inventory and telemetry data to identify inactive, non-compliant or at-risk apps, flows and agents, and drive the corresponding actions with makers. Supervision of existing environments • Proactively monitor team activity across all environments. • Track capacity consumption: AI Builder credits, Copilot Studio credits, Power Pages credits (login & anonymous). • Set up alerts when consumption thresholds are reached. • Make sure all initiatives are properly logged into Global Cockpit, so central team can track them. Interface with the parent company (MSC) • Attend meetings with MSC teams on Power Platform administration topics: respond to user requests and resolve identified issues. • Attend meetings with security teams: carry out security assessments on Power Pages portals, Power Automate flows, apps and agents. • Support makers in implementing remediation actions. Collaboration with the architecture team • Assess new needs and opportunities, and define the high-level design of solutions. • Validate the choice of Power Platform technology, and identify risks and points of attention. • Take part in discussions on hybrid architecture: integration with business systems hosted in MSC's Azure environment, and the setup of dedicated Azure resources (e.g. VNET injection). The List is not Exhaustive

• Bachelor's or Master's degree, or equivalent, in Computer Science, Information Systems, Software Engineering, Business Information Systems, or a related technical field. • Minimum of 5 years of experience in Power Platform administration, Dynamics 365 administration, Microsoft 365 administration, or a similar platform governance role. • Proven experience administering Microsoft Power Platform environments in a large or multi-entity organization, with exposure to Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder. • Hands-on experience deploying, configuring, or maintaining the Power Platform Center of Excellence, including governance, nurture, telemetry, inventory, and reporting capabilities. • Experience supporting makers and business teams, reviewing applications, flows, agents, or portals, and ensuring alignment with governance, security, compliance, and documentation standards. • Experience working with security, architecture, infrastructure, or central IT teams on platform administration, risk assessment, and remediation activities. • Experience in an international or multi-site environment is strongly valued, ideally within a large-scale organization with multiple business entities and stakeholders. • Equivalent profiles with strong experience administering and deploying Dynamics 365 solutions in large organizations are also encouraged to apply, as Dynamics 365 relies on the same Dataverse foundation as Power Platform. TECHNICAL SKILLS REQUIRED • Strong knowledge of Microsoft Power Platform administration principles, including environment management, platform supervision, access management, and governance at scale. • Advanced understanding of Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder, including their respective usage, constraints, and administration requirements. • Good mastery of Power Platform Center of Excellence capabilities, including inventory management, telemetry, governance dashboards, maker nurturing, and lifecycle monitoring. • Strong understanding of Power Platform security concepts, including Security Roles, security groups, environment strategy, Data Loss Prevention policies, ownership rules, and compliance controls. • Ability to monitor platform activity, identify inactive, non-compliant, or at-risk assets, and trigger appropriate corrective actions with makers and business owners. • Ability to monitor and manage capacity consumption across AI Builder credits, Copilot Studio credits, and Power Pages usage, including threshold definition and alerting mechanisms. • Good understanding of Dataverse administration, solution lifecycle management, application lifecycle management principles, and environment configuration. • Ability to assess fusion development initiatives involving Power Platform and pro-code extensions, such as Power Fx, C#, Azure Functions, custom connectors, plugins, and PCF components.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10240 - ASSISTENTE DE HST M/F

Tue, 11 Aug 2026 10:44:33 Z

Function : SECURITY, SAFETY & HSE/HSE
Type of contract : PERMANENT
Job details :
O Assistente de HST é responsável por apoiar na implementação, monitorização e melhoria das atividades de Saúde, Segurança, Meio Ambiente e Qualidade (HSE/QHSE), assegurando o cumprimento dos procedimentos internos, requisitos legais e exigências dos clientes. A função combina atividades administrativas e operacionais, incluindo gestão documental, elaboração de relatórios, realização de inspeções, acompanhamento de indicadores de desempenho, apoio às investigações de incidentes e promoção da cultura de segurança no local de trabalho. • Apoiar o Coordenador de QHSE na implementação, monitorização e melhoria das atividades relacionadas com Saúde, • Segurança, Meio Ambiente e Qualidade (HSE/QHSE). • Assegurar a gestão administrativa dos processos de HSE, incluindo controlo documental, arquivo, atualização de registos e manutenção de bases de dados. • Preparar, consolidar e distribuir relatórios, estatísticas, indicadores e outros documentos relacionados com HSE. • Apoiar a preparação e coordenação de reuniões, apresentações, avaliações de risco, campanhas de sensibilização e outras iniciativas de HSE. • Contribuir para o desenvolvimento, implementação e revisão de políticas, procedimentos e sistemas de gestão de HSE. • Monitorizar e orientar os Assistentes de Segurança, assegurando o cumprimento dos procedimentos, normas e requisitos aplicáveis. • Realizar inspeções periódicas aos locais de trabalho, identificando perigos, não conformidades e oportunidades de melhoria. • Propor ações corretivas e preventivas, acompanhando a sua implementação e eficácia. • Participar na investigação de incidentes, acidentes, quase acidentes (near misses) e reclamações relacionadas com HSE, identificando causas-raiz e recomendando medidas corretivas. • Acompanhar indicadores, estatísticas e relatórios de desempenho em saúde, segurança e meio ambiente, reportando-os regularmente ao Coordenador de QHSE. • Garantir que colaboradores, contratantes e visitantes recebam as induções e sensibilizações de HSE necessárias para o exercício seguro das suas atividades. • Interromper ou reportar operações que não cumpram os procedimentos de HSE, requisitos legais ou exigências do cliente. • Promover a cultura de segurança através da participação ativa em Toolbox Talks, formações, auditorias e campanhas de sensibilização. • Manter comunicação eficaz com as equipas operacionais, liderança, clientes e contratantes em todos os assuntos relacionados com HSE.

Licenciatura em Engenharias, Gestão Ambiental ou áreas equivalente. Diploma ou formação em HSE (Saúde, Segurança e Meio Ambiente) será uma vantagem. Experiência mínima de 2 anos numa função semelhante. Domínio das aplicações Microsoft Office, nomeadamente Word, Excel, PowerPoint e Internet. Fluência em Português e Inglês, tanto na comunicação oral como escrita, é requisito essencial para esta função. Boas habilidades de comunicação Capacidade de trabalhar de forma independente Experiência em carga e descarga de mercadorias (preferencial) Experiência em armazém, porto ou operações logísticas Familiaridade com movimentação de cargas pesadas Capacidade de trabalhar sob pressão e reagir rapidamente às necessidades do cliente Conhecimento dos requisitos de HSE (Saúde, Segurança e Ambiente) Capacidade de lidar com o stress
Education level : Bachelor or equivalent

2026-10238 - ESTIVADOR M/F

Tue, 11 Aug 2026 10:07:43 Z

Function : PORTS & TERMINALS/CONVENTIONAL HANDLING
Type of contract : PERMANENT
Job details :
O Estivador é responsável por prestar apoio nas operações de carregamento e descarregamento de mercadorias pesadas dos camiões, garantindo a movimentação segura das cargas e o cumprimento dos procedimentos operacionais e de segurança. Trata-se de uma função de natureza operacional, que exige elevado esforço físico e capacidade para trabalhar em ambientes dinâmicos e exigentes. • Receber tarefas, instruções e orientações do seu superior hierarquico. • Ler e interpretar instruções e documentação. • Fazer a movimentação de materiais e equipamentos para os locais de trabalho e prepara o local de trabalho. • Observar e cumprir todas as normas e procedimentos de segurança, incluindo o uso do EPI obrigatório. • Prende cargas aos equipamentos de elevação para suporte ou preparação do seu movimento, utilizando ferramentas manuais e elétricas. • Sinalizar ou orientar verbalmente os trabalhadores envolvidos na elevação e movimentação de cargas, garantindo a segurança de trabalhadores e materiais. • Selecionar equipamentos como cabos, roldanas e guinchos, de acordo com o peso e tamanho das cargas, instalações e cronogramas de trabalho. • Trabalhar na arrumação e organização dos produtos dentro o armazém • Assistir no carregamento e descarregamento de diversos produtos nos armazéns do cliente. • Participar em reuniões de segurança e “Toolbox Talks”. • Executar todas as funções e atividades conforme orientado, de acordo com os regulamentos de QHES (Qualidade, Saúde, Meio Ambiente e Segurança).

• Certificado da 12ª Classe ou qualificação profissional equivalente • Certificação em movimentação de cargas (rigging ou similares) • Boas habilidades de comunicação • Capacidade de trabalhar de forma independente • Experiência em carga e descarga de mercadorias (preferencial) • Experiência em armazém, porto ou operações logísticas • Familiaridade com movimentação de cargas pesadas • Capacidade de trabalhar sob pressão e reagir rapidamente às necessidades do cliente • Conhecimento dos requisitos de HSE (Saúde, Segurança e Ambiente) • Capacidade de lidar com o stress
Education level : Upper Secondary