RSS export of job openings - Seulement les offres à la une : No / Zone géographique : Afrique Centrale, Afrique de l'Est / Pays : Afrique-->Afrique du sud, Afrique-->Burkina Faso, Afrique-->Madagascar, Afrique-->Tunisie

2026-10451 - Operations Controller M/F

Tue, 06 Oct 2026 11:36:59 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: Successfully co-ordinate all client shipments from start to end.

Job Function: • Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms. • Ensure client deadlines and procedures are adhered to. • Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum. • Provide a positive learning environment in order to strengthen the team you are working with. • Ensure all work is carried out in accordance with the departmental and company procedure manual. • Ensure all shipments are dispatched within the proposed time frame. • Keep client fully informed of the progress of the shipment. • Ensure all Customs regulations are met including the prompt return of documents. • Ensure the respective AGL Office at destination is kept fully informed of the position of cargo received. • Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract. • Ensure all information entered into the system is correct. • Liaise with suppliers and expeditors to ensure timeous uplift of orders. • Ensure POD's are returned by both the haulier and / or AGL office of destination. • Ensure clients are invoiced in line with what has been agreed and the costing is accurate. • Ensure invoices are dispatched regularly and in line with a procedure. • Ensure that clients are invoiced according to the credit terms set out for their respective Account • Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients. • Ensure that AGL portrays a professional and friendly image to all clients. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager • Handle exports/import shipments according to client requirements • Ensure all destination county requirements are met Minimum Education and Experience Requirements: • Matric • A Freight Forwarding or any such relevant course qualification is an advantage. • Minimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export experience.
Education level : Upper Secondary

2026-10440 - International Sanctions & Export Controls Third-Party Analyst

Tue, 06 Oct 2026 09:35:26 Z

Function : CSR, ETHICS & COMPLIANCE/ETHICS & COMPLIANCE
Type of contract : PERMANENT
Job details :
International sanctions & Export controls Third-Party Analyst is responsible for monitoring and managing third-party relationships and conducting enhanced due diligence on the integrity of third parties across the entire AGL Group scope, including clients, suppliers, intermediaries, agents and other stakeholders, in order to determine whether AGL can enter into or maintain a business relationship with them. The position is responsible for assessing the integrity level of entities and individuals with whom the AGL Group has or intends to have business relationships and for preventing relationships with entities or individuals associated with activities such as breaches of integrity, including corruption and money laundering, as well as identifying individuals or entities appearing on international sanctions lists and determining whether any third parties may qualify as Politically Exposed Persons (PEPs). • Conduct due diligence on all AGL Group third parties in accordance with internal compliance policies and procedures. • Ensure compliance with all applicable national and international laws, regulations and directives when conducting due diligence, and monitor relevant sanctions lists (including European Union, U.S., UK, United Nations and other applicable lists) throughout the process in order to manage third-party compliance across the Group. • Conduct screening of third parties (clients, suppliers, intermediaries, agents and other partners) at the request of any AGL Group entity, using dedicated screening tools and/or open-source research. • Continuously assess and monitor third-party risks using the dedicated risk management tool for daily controls, monitor developments relating to previously screened third parties, and prioritize follow-up where required. • Support the Group Senior Compliance Officer with ad hoc due diligence and screening requests from Regional Compliance Delegates or any other AGL Group entity or Head Office. • Ensure compliance with internal policies and procedures relating to the processing and management of third parties. • Provide a weekly report to the Head of the Shared Service Centre on the due diligence and screening activities carried out during the week. • Participate in the review and update of compliance policies and procedures, including the third-party screening policy. • Conduct extensive open-source research and assess the reliability of information collected in order to support and supplement screening activities. • Ensure that all available information relating to screened third parties is properly archived, including the results of automated screening conducted through Firco/LexisNexis, on SharePoint (Central Compliance), to facilitate access by relevant stakeholders. • Contribute to the Compliance Department's activities relating to international sanctions and export controls.

• University degree in Law, Geopolitics, Compliance, Economic Intelligence, International Relations with a focus on Compliance, or any other relevant field. • Strong interest in the logistics sector and the African continent. • 3–5 years of relevant professional experience in the private sector; experience in the transport and logistics sector would be an advantage. • Knowledge of export controls would be an advantage. • Curiosity, strong analytical and synthesis skills, attention to detail, rigor, and ability to work effectively as part of a team. • Ability to meet deadlines and manage priorities effectively. • Good understanding of compliance principles and requirements. • Excellent written and verbal communication skills in both French and English, with fluency in both languages. • Proficiency in IT tools, including CRM systems, OSINT techniques and Microsoft Office.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10449 - Customer Experience Hub Manager

Tue, 06 Oct 2026 08:36:44 Z

Function : SALES & MARKETING/SALES & MARKETING MANAGEMENT
Type of contract : PERMANENT
Job details :
AGL (Africa Global Logistics) is a leading multimodal logistics operator in Africa, with expertise across port, logistics, maritime and rail activities. The company is now part of the MSC Group, a global leader in shipping and logistics. Building on more than a century of expertise and supported by over 23,000 employees across 50 countries, AGL provides African and international customers with comprehensive, tailor-made and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL also operates in Haiti, Timor-Leste and Indonesia. Would you like to embark on a rewarding experience in an international environment? Are you looking to make an impact in a company that places Africa at the heart of its ambition? Join AGL, the leading multimodal logistics operator on the African continent! JOB DESCRIPTION As part of the development of its Expertise Center in Kigali, AGL is establishing an innovative Customer Experience Hub combining artificial intelligence, digital conversational channels and human expertise to enhance the customer experience, streamline request handling and strengthen customer relationships across Africa. The role also includes leading the Group-wide customer satisfaction measurement and continuous customer experience improvement program. Main purpose Ensure seamless, consistent and high-performing customer experience across the Group by leading both the operations of the Customer Experience Hub and the customer satisfaction measurement and improvement framework. • Position based in Kigali, Rwanda • Dual reporting line: hierarchically to the Sales & Marketing Line Manager of the AGL Expertise Center in Kigali and functionally to the HQ Marketing Director. KEY DUTIES & RESPONSIBILITIES 1. Customer Experience Hub Management • Ensure the handling of requests from customers, prospects through digital channels. • Manage escalations to subsidiaries and monitor them through resolution. • Ensure compliance with service-level agreements (SLAs). • Ensure the quality of interactions and consistent customer experience across the network, working with Sales, Marketing, QHSE and Operations teams. • Contribute to the development of AI use cases and the continuous improvement of processes. 2. Customer Satisfaction Management • Lead customer survey campaigns for active and inactive customers. • Manage automated customer feedback collection journeys in coordination with the Digital Marketing Manager. • Produce analyses, executive summaries and recommendations for management. • Identify key pain points and improvement opportunities. • Coordinate the follow-up of corrective action plans with business and operational teams. • Coordinate with Sales, Marketing, QHSE, Operations and IT teams. 3. Voice of the Customer Analysis • Consolidate data from surveys, complaints and interactions handled by the Hub. • Produce dashboards and performance indicators. • Identify

Education & Experience • Master's degree or equivalent in Marketing, Customer Relations, Business, CRM or Digital Transformation. • At least five years of experience in Customer Experience, Customer Success or Customer Service. • Experience in an international or multi-country environment. • Experience with CRM and marketing automation tools. • Experience in the logistics sector would be a “plus”. Technical Skills • Microsoft Environnement: Power BI / Sales CRM Dynamics / Customer Insights Journeys / Customer Voice • Data analysis and reporting. • Customer satisfaction programme management. • Contact centre or digital customer service management. Leadership & Soft Skills • Strong customer focus. • Analytical mindset. • Excellent communication skills in both French and English. • Strong cross-functional leadership. • Ability to manage complex projects in a multicultural environment.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10430 - Microsoft Dynamics 365 & Power Platform Technical Lead

Fri, 02 Oct 2026 11:01:57 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
The Lead Solution Architect & Development Team Lead purpose is to ensure technical coherence across this portfolio, support reliable delivery and strengthen engineering maturity across teams. The role combines three complementary dimensions: Expert providing deep Dynamics 365, Power Platform and Azure expertise, including pro-code extensions and integrations; Architect owning target architectures, security, integration patterns, application lifecycle management and technical risk decisions; and Team Lead guiding developers, organizing technical delivery, reviewing work, arbitrating complex choices and resolving the most challenging issues hands-on. KEY FUNCTIONS: 1) Cross-stack solution architecture  - Lead the design of enterprise solutions across Dynamics 365, Dataverse, Power Apps, Power Automate, Power Pages and Azure. - Translate business and non-functional requirements into secure, maintainable and scalable architectures. - Define the appropriate balance between configuration, low code, custom development and Azure services.  2) Dynamics 365 expertise  - Act as the technical reference for Dynamics 365 solutions, particularly Customer Engagement workloads such as Customer Service and Sales where relevant. - Challenge standard capabilities, extensions, data models, security roles, integration constraints and licensing assumptions. - Identify when dedicated functional expertise is required for a specific Dynamics module.  3) Power Platform engineering excellence  - Define and enforce engineering standards for Dataverse, canvas and model-driven apps, cloud flows, custom connectors, Power Pages, PCF components, JavaScript and C# plugins. - Conduct architecture and code reviews, detect technical debt early and ensure remediation is planned before it becomes a delivery or support risk.  4) Azure architecture and integration  - Design and review integrations using Azure Functions, Logic Apps, API Management, Key Vault, service identities and REST APIs. - Contribute to secure integration patterns, API-led architectures, encryption approaches and the separation of responsibilities between Azure and Power Platform administrators.  5) Development team leadership  - Lead developers and technical contributors across distributed teams. - Translate architecture into actionable technical work, allocate or recommend assignments according to skills and priorities, unblock delivery, mentor team members and ensure consistent application of standards. Remain able to contribute directly to prototypes, complex development and troubleshooting.  6) ALM, DevOps and environment strategy  - Own the application lifecycle approach across development, UAT and production. - Establish solution segmentation, managed deployment principles, source control, automated pipelines, release controls, dependency management and rollback readiness using Azure DevOps, Power Platform pipelines and PAC CLI List Not Exhaustive

- Relevant diploma - Minimum 5 years in MS Business Applications ecosystem: D365, Power Platform, Dataverse, Azure. - Significant experience designing and delivering enterprise applications in the Microsoft business applications ecosystem.  - Proven hands-on experience across both low-code and pro-code delivery, rather than expertise limited to configuration or governance.  - Experience leading or technically supervising distributed development teams and third-party delivery partners.  - Experience with complex integrations, shared data models, environment strategy and remediation of legacy ALM or dependency issues.  - Comfort operating across project phases, from discovery and architecture through build, go-live, support and continuous improvement.  SKILLS REQUIRED - Dynamics 365 and Dataverse architecture: data model, security model, solution design, extensibility and integration patterns.  - Microsoft Power Platform: Power Apps canvas and model-driven apps, Power Automate, Power Pages, custom connectors, Power Platform administration and governance.  - Pro-code development: C#/.NET plugins and services, JavaScript/TypeScript, PCF components, REST APIs, JSON and authentication patterns.  - Azure: Functions, Logic Apps, API Management, Key Vault, Entra ID concepts, application identities, monitoring and secure integration design.  - ALM and DevOps: Azure DevOps or equivalent, Git, automated pipelines, managed solutions, environment variables, connection references, PAC CLI and Solution Checker.  - Architecture assurance: performance, resilience, security, privacy, licensing, supportability, technical debt and cost awareness.  - AI and agents: Copilot Studio and Azure-based AI patterns, grounding, access control, evaluation, human oversight and deterministic validation.  - Demonstrated leadership of development teams, including mentoring, work orchestration, quality reviews and escalation management.  - Ability to switch between executive-level technical recommendations and detailed engineering guidance.  - Strong facilitation skills for architecture workshops, design reviews, technical discovery and vendor challenge sessions.  - Autonomous prioritization in a multi-project context, with transparent decisions and explicit trade-offs.  - Business-value orientation and the ability to connect architecture choices with delivery risk, user impact and long-term operating cost.  - Clear written and verbal communication in French and English in an international, multicultural environment.  ADDITIONAL NOTES - The role is based at the AGL Expertise Center in Kigali, Rwanda.  - Full-time position based on-site.  - Professional English & French are required. 
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2025-9287 - Digital Transformation Project Leader

Fri, 02 Oct 2026 10:20:31 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
COMPANY OVERVIEW: Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Building on this success, a second Innovation Center will soon open in Kigali, aiming to become a hub for open innovation in East Africa, stimulating creativity, accelerating projects and strengthening regional synergies. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES: The Digital Transformation Project Leader is responsible for leading digital transformation initiatives across the organization. This role focuses on supporting the Group's business units by providing them with agile and innovative digital solutions (web and mobile apps, cloud & RPA automation, chatbots & generative AI, data visualization reports, etc.) We are seeking a passionate and self-taught junior project leader to join a rapidly growing team for this position that encompasses several key responsibilities essential for successfully delivering digital projects within the AGL Group. It primarily involves supporting internal clients throughout the entire lifecycle from initial needs assessment to solution deployment. This includes project scoping, development & testing (UAT) follow-up, and production rollout. Requirements Gathering and Analysis: - Collaborate closely with internal clients to understand and formalize their needs. - Translate business requirements into clear functional and technical specifications. Project Management: - Plan and manage projects end-to-end, ensuring deadlines, budgets, and quality standards are met. - Coordinate effectively with all project stakeholders. Product Ownership: - Define and prioritize the product backlog based on user needs and business objectives. - Ensure developed solutions meet internal client expectations and align with the Group's digital strategy. Team Coordination and Agile Facilitation: - Lead agile ceremonies such as sprint planning, daily stand-ups, and project retrospectives. - Support developers on a daily basis to ensure progress and maintain development quality. Quality Assurance: - Oversee testing and user acceptance phases to ensure delivered solutions meet specifications. - Implement performance and quality indicators to monitor the effectiveness of deployed solutions.
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Bilingual

2026-9843 - Digital Transformation Officer

Fri, 02 Oct 2026 10:16:42 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS MANAGEMENT
Type of contract : PERMANENT
Job details :
JOB DESCRIPTION Digital Transformation Officer is responsible for leading digital transformation initiatives across the organization. This role involves developing and implementing digital strategies to enhance business processes, collaborating with various departments to identify and integrate digital solutions, and ensuring the seamless adoption and usage of new digital tools and technologies. The Digital Transformation Officer will monitor and analyses digital trends to keep the organization competitive, train and support staff on new digital systems and processes and manage digital transformation projects from conception to completion. We are seeking a passionate and self-taught junior developer to join a rapidly growing team. The ideal candidate is a computer science graduate, having pursued coursework related to web technologies and development, and possessing one or more experiences in enterprise software development. The responsibilities will encompass the design, development, and maintenance of solutions based on Microsoft's Power Platform. Additionally, we require someone eager to implement AI solutions predominantly based on Microsoft technologies such as Dataverse, Power Automate, AI Builder, among others. Proficiency in prompt engineering for new solutions leveraging generative AI technologies is also essential. KEY RESPONSIBILITIES • Collaborate with business teams to understand their needs and propose appropriate solutions. • Write technical specifications. • Define application architectures. • Design, develop, and test solutions using Power Platform tools (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio). • Use key Azure services to add advanced features and integrate complex systems (Fusion Dev). • Maintain and optimize existing solutions. • Participate in technological monitoring and suggest continuous improvements. • Document processes and developed solutions.

EDUCATION & EXPERIENCE REQUIREMENTS • Relevant degree/diploma • Minimum 2 years relevant working experience • Power Platform Skills (Power Apps, Power Automate, Power BI, …) • Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL. • Knowledge of development frameworks: .NET, React, Angular. • Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps. • Good understanding of databases and cloud services (Azure) recommended
Education level : Bachelor or equivalent
Language / Level :
ENGLISH : Fluent

2026-10423 - Technicien Polyvalent en Plomberie & Entretien Général H/F

Wed, 30 Sep 2026 18:13:59 Z

Function : PROPERTY AND TECHNICAL SERVICES/GENERAL SERVICES / FACILITIES MANAGEMENT
Type of contract : PERMANENT
Job details :
- Effectuer l'entretien, les réparations et les installations de plomberie selon les normes en vigueur ; - Identifier les problèmes et établir des solutions appropriées ; - La mise en conformité des installations et équipements sanitaires ; - S'assurer de la conformité des installations et des équipements aux codes de sécurité et de construction ; - Interpréter les plans et les schémas pour déterminer les besoins en matériaux et en équipement ; - Assurer l'entretien et la réparation des outils et des équipements de plomberie ; - Mettre à jour les registres et les rapports de travail effectué ; - Effectuer la réparation des installations AEP-EU (alimentation en eau potable et eaux usées) ; - Réaliser des essais de pression et assurer les travaux d'étanchéité ainsi que les tâches liées à la petite maintenance (remplacement d'une ampoule, remplacement d'une serrure, remplacement d'un grille tordue, etc) ; - Réaliser tous les travaux de plomberie ; - Contribuer à la qualité de service attendue des clients internes en veillant à l'état de présentation des équipements ; - Veiller au bon usage des moyens logistiques et matériels mis à disposition ; - Informer régulièrement sa hiérarchie des difficultés rencontrées dans son travail ; - S'assurer du respect des règles de la discipline, d'hygiène et de sécurité en vigueur dans l'entreprise ; - Rendre compte à sa hiérarchie ; - Communiquer de façon à garantir la bonne circulation des informations avec sa hiérarchie ; - Assurer le respect des consignes de sécurité sur l'ensemble des sites KCT ; - Respecter et faire respecter le règlement intérieur, les procédures de travail et consignes HSE en vigueur ; - Veiller au bon état, au bon usage et à l'entretien du matériel dont il a la responsabilité ; - Assurer la supervision des travaux d'entretien et de réparation dans les locaux KCT ; - Réceptionner les travaux une fois réalisés ; - Assurer la conformité des travaux au cahier de charges/contrat et autres engagements souscrits ; - Suivi les stocks disponibles (mobilier de bureau, accessoires, pièces de rechanges, ..) ; - Assurer l'approvisionnement en eau dans tous les sites de la société ; - Contribuer à l'amélioration continue des services et à l'optimisation des coûts des travaux divers ; - Signaler les incidents qui pourraient survenir dans l'exécution des travaux ; - Dresser les reportings mensuels des travaux, en spécifiant leur nature, les délais, les retards éventuels, les propositions d'amélioration… et les soumettre à la hiérarchie ; - Evaluer les prestataires après chaque ouvrage à partir d'une grille d'évaluation mise en place par sa hiérarchie ; - Être force de propositions pour l'amélioration des services - Veiller au respect des normes QHSE KCT tant sur le terminal que sur les autres sites gérés par KCT ; - Veiller au respect par les prestataires, de la charte éthique KCT ; - Veiller à la bonne qualité des matériaux utilisé dans le cadre des travaux.

- Minimum BAC en plomberie ou tout autre diplôme équivalent ; - Savoir lire et écrire le français couramment ; - Avoir une Expérience cumulée de 5 ans dont 2 dans un poste similaire notamment dans le suivi des travaux d'entretien et de génie civil ; - Avoir une Expérience dans la détection de fuites et le diagnostic de problèmes de plomberie - Bonne maitrise des opérations de chargement et de déchargement - Connaissance approfondie des différents systèmes de tuyauterie, des équipements sanitaires et thermiques. - Excellentes compétences en plomberie, maçonnerie, électricité & climatisation - Maitrise des travaux de première intervention - Capacité de réparation et d'entretien de tous les types de systèmes de plomberie et de chauffage résidentiel et commercial. - Bonne compréhension des codes du bâtiment, des réglementations et des exigences de sécurité. - Savoir dresser une commande de matériel ; - Avoir le sens du service à la clientèle & Savoir rendre compte - Avoir le sens de l'esthétique - Qualité professionnelle : Être rigoureux et minutieux - Être autonome et ponctuel - Avoir une bonne condition physique - Être disponible et méthodique - Avoir le sens de la communication - Résolution de problèmes : Aptitude à diagnostiquer rapidement les pannes et proposer des solutions efficaces - Excellente communication avec les clients et les membres de l'équipe - Capacité à travailler dans des conditions physiques difficiles.
Education level : Short cycle tertiary

2026-10422 - Assitant Communication (Stagiaire) H/F

Wed, 30 Sep 2026 17:02:14 Z

Function : COMMUNICATIONS/COMMUNICATIONS
Type of contract : INTERNSHIP
Job details :
• Participer à la conception et à la production des supports de communication (affiches, flyers, présentations, visuels digitaux, newsletters et brochures, etc…) ; • Assurer la couverture photographique et vidéo des événements et activités de l'entreprise ; • Participer à l'animation quotidienne des plateformes digitales et réseaux sociaux KCT ; • Contribuer à la rédaction des contenus destinés aux supports internes et externes ; • Contribuer à la diffusion des communications internes ; • Participer à l'organisation des événements internes et externes de la société ; • Mettre à jour les bases documentaires, banques d'images et archives du service ; • Suivre les indicateurs de performance des actions de communication ; • Veiller au respect de la charte graphique et de l'identité visuelle de KCT ; • Contribuer à la veille sur les tendances de communication et les bonnes pratiques digitales ; • Effectuer toute autre tâche confiée par la hiérarchie dans le cadre des activités du service • S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients internes et des résultats de l'entreprise ; • Participer à la mise en place et à l'amélioration des contrôles internes.

• Avoir un Diplôme de niveau BAC +2/3 minimum en en Communication, Marketing, Infographie, Multimédia ou discipline équivalente ; • Savoir lire et écrire le français couramment ; • Une première expérience ou des stages en communication constituent un atout. • Connaissances de base en communication d'entreprise • Connaissances en communication digitale et Community management • Notions de graphisme et de photographie • Connaissance des règles de confidentialité et de protection de l'image de l'entreprise • Connaissance des bonnes pratiques de communication sur les médias digitaux • Capacité à présenter un portfolio de réalisations (visuels, photographies, publications digitales ou autres productions de communication) • Créativité et sens de l'esthétique • Sens de l'organisation et rigueur • Disponible & méthodique ; • Sens de la communication efficace ; • Bonnes capacités rédactionnelles ; • Esprit d'initiative et réactivité ; • Bon relationnel et Aptitude au travail en équipe • Maîtrise de Canva ; • Bonne maîtrise de PowerPoint, Word, Excel, Outlook, Teams; • Utilisation des Outils de gestion des réseaux sociaux ; • Connaissance de Photoshop ou équivalent serait un atout.
Education level : Bachelor or equivalent

2026-10418 - Code 14 Driver x 42 M/F

Wed, 30 Sep 2026 13:10:36 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: To safely and efficiently operate company heavy-duty vehicles (Code 14) for the transportation and delivery of goods and materials as directed, while ensuring compliance with road traffic regulations, company policies, and health and safety standards. Job Function: Driving and Transport • Operate a Code 14 (EC) truck in a safe, responsible, and lawful manner at all times. • Transport goods, equipment, or materials to and from designated locations as instructed. • Ensure all loads are properly secured and comply with load and weight regulations. • Adhere to all traffic laws, road safety rules, and company driving policies. Vehicle Care and Maintenance • Conduct daily pre-trip and post-trip inspections of the vehicle. • Report any mechanical faults, defects, or accidents immediately to the supervisor. • Ensure the vehicle is kept clean and in roadworthy condition. • Monitor fuel usage, oil, tyre pressure, and overall vehicle performance. Documentation and Reporting • Accurately complete trip sheets, delivery notes, and logbooks. • Obtain signatures, delivery confirmations, and proof of deliveries where required. • Record mileage, routes, fuel consumption, and delivery times accurately. Safety and Compliance • Always Follow company Health and Safety procedures. • Use all Personal Protective Equipment (PPE) as provided. • Immediately report any incidents, accidents, or unsafe conditions. • Comply with all company policies regarding alcohol, drugs, and workplace conduct. Operational Duties • Assist with loading and offloading of goods when required. • Plan routes effectively to ensure timely deliveries and fuel efficiency. • Communicate any delays, route changes, or delivery issues to dispatch or supervisor. • Always represent the company professionally when interacting with clients or the public. ________________________________________ Behavioural Competencies • Reliable and punctual. • Honest and trustworthy. • Safety-conscious and disciplined. • Good communication and teamwork skills. • Professional attitude and customer-focused approach.

Minimum Education and Experience Requirements: • Matric • Valid Code 14 driver's licence with a valid PrDP (Professional Driving Permit). • Minimum of 6 years' experience driving heavy-duty trucks. • Clean driving record. • Good knowledge of South African road networks and regulations. • Ability to read, write, and complete required documentation accurately. • Cross Border experience. • Dangerous goods compliant. • Valid passport.
Education level : Bachelor or equivalent

2026-10415 - Customs Adjustments Specialist M/F

Wed, 30 Sep 2026 10:03:51 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: Responsible for reviewing, analysing, and process customs-related adjustments to ensure compliance with regulations.

Job Function: • Review customs entries, declarations, invoices, and supporting documentation for accuracy and compliance. • Identify and investigate discrepancies related to customs duties, taxes, tariffs, valuation, classification, and country-of-origin declarations. • Prepare and submit customs adjustments, corrections, amendments, and post-entry modifications as required. • Liaise with customs brokers, freight forwarders, government agencies, and internal stakeholders to resolve customs-related issues. • Monitor customs transactions and ensure compliance with local and international trade regulations. • Analyze customs data and reports to identify trends, errors, and opportunities for process improvement. • Support customs audits by gathering documentation, preparing reports, and responding to information requests. • Maintain accurate records of customs adjustments, refunds, duty drawbacks, and compliance activities. • Stay informed of changes in customs laws, tariffs, trade agreements, and regulatory requirements. • Assist in developing and implementing customs compliance policies and procedures. Minimum Education and Experience Requirements: • Bachelor's degree in Logistics, Supply Chain Management, International Trade or a related field. • 5 years of experience in customs compliance, international trade, freight forwarding, or import/export operations. • Knowledge of customs regulations, tariff classifications, valuation principles, and trade compliance requirements. • Experience working with customs management systems, ERP platforms, and trade compliance software. • Familiarity with duty drawback programs, customs audits, and post-entry adjustment processes is advantageous.
Education level : Bachelor or equivalent

2026-10404 - Sales Executive M/F

Fri, 25 Sep 2026 10:29:18 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: Identify new customers and secure new business for BALSA. Job Summary • Make a minimum of 40 New Quality calls per month – Uploaded in in COMONE System. • Make a minimum of an additional 80 calls per month. • Development the target customer base in line with budget. • Meet new business revenue targets as agreed.

Job Function: • Promote and create awareness of BALSA PTY LTD in the market • Secure/Sign new business which has never been handled by BALSA before • Competencies and Skills to sell across all verticals/industries • Contribute to BALSA PTY LTD revenue targets through selling, participation in planning and strategy development. Drive revenue growth and expand market share • Develop presentations and client- specific sales material. • Attend to client quotations and follow up agreed rates/services and sales leads. • Develop and manage joint sales campaigns with Company global offices and other Partners. • Arrange and set monthly joint sales and service calls with local BALSA Management support and as and when required for national and international visitors. • Prepare and submit monthly sales report. • Share advisory notices with clients as changes occur in the market • Hold weekly Branch sales meetings with relevant Managers/BALSA staff to present progress on sales, opportunities, pipeline and strategy to close new business. • Support finance where payments are not made on time on specific account • Attend and secure leads at conferences, industry conventions etc • Any other delegated tasks deemed as reasonable as assigned by the reporting manager Minimum Requirements: State educational and experience requirements • Matric • Min 5 years' experience in sales environment in all transport modes (air, sea, road and rail) is essential. Strong knowledge of all verticals • Projects knowledge of heavy lift out of gauge shipments advantageous • Good interpersonal skills and presentation skills • Results Oriented and astute negotiator • Must be confident and assertive • Computer literacy required, e.g. Word, Excel, PowerPoint • Ability to put together Tenders in response to Client Requirements • Must have a sense of urgency and able to handle extreme pressure. Be able to meet strict deadlines. • Thick skinned and able to handle and convert rejection • The ability to manage and identify problems affecting customers and provide constructive feedback and solutions • Proven track record in dealing with customers on high level. • Valid driver's license and valid passport.
Education level : Upper Secondary

2026-10099 - AI Architect M/F

Wed, 23 Sep 2026 10:21:31 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
MISSIONS Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Architect. Your mission will be to define, design, and govern the overall AI architecture of the AI Factory, ensuring that all AI solutions are scalable, secure, interoperable, and aligned with AGL's information system and industrial standards. As part of the AI Factory, your responsibilities will include: AI architecture design & governance • Define and own the AI Factory's target architecture, including reference architectures, design principles, and technical standards applicable across all AI use cases • Design end-to-end AI solution architectures, covering data ingestion, model training, inference, serving layers, and monitoring components • Ensure consistency, scalability, and reuse across the AI portfolio by standardizing architecture patterns and avoiding fragmented implementations • Act as technical leader and submit architecture document to the Architecture and Security Board Technology strategy & make-or-buy decisions • Lead technology evaluation and selection processes, including foundation models, platforms, and tooling, based on performance, cost, and security constraints • Define and maintain the AI Factory technology stack (LLMs, orchestration frameworks, vector databases, MLOps platforms, cloud services) • Drive build vs. buy decisions and define model selection strategies across proprietary and open-source ecosystems • Maintain a technology radar to anticipate and integrate relevant innovations into AGL's AI architecture GenAI, RAG & agentic architecture patterns • Design and standardize RAG architectures (indexing strategies, embeddings, vector stores, retrieval optimization) for knowledge-intensive use cases • Architect agent-based systems, including reasoning workflows, tool integration, memory management, and human-in-the-loop mechanisms • Define prompt strategies, guardrails, and output validation to ensure reliability and consistency of GenAI applications • Establish reusable patterns for multi-agent orchestration and complex AI workflows System integration & enterprise alignment • Design integration architectures connecting AI solutions to AGL's core systems (ERP, TMS, data platforms, operational tools) • Define API standards, event-driven architectures, and data contracts between AI services and enterprise applications • Ensure alignment with enterprise architecture, cloud strategy, and IT standards in collaboration with infrastructure and architecture teams AI security, compliance & model protection • Define and enforce AI-specific security standards, including model access control, data protection, and API security • Design protection mechanisms against AI-specific risks (prompt injection, adversarial inputs, data leakage) Technical leadership & AI Factory maturity The list is not exhaustive

PROFILE EDUCATION & EXPERIENCE REQUIRED • Master's degree or equivalent in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field. • Minimum of 3 to 5 years of experience in software architecture, data engineering, or AI/ML engineering, including at least 3 years in an architecture or technical leadership role. • Proven track record in designing and deploying large-scale, production-grade AI or data-driven systems within complex enterprise environments, with strong exposure to system integration and distributed architectures. • Solid experience with modern AI paradigms, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures, with the ability to translate these into industrialized architecture patterns. • Strong background in cloud architecture, preferably Microsoft Azure, including the design and integration of AI workloads into enterprise or hybrid IT environments. • Experience working with enterprise information systems (ERP, data platforms, APIs, event-driven architectures) and designing integration patterns between AI services and existing business systems. • Exposure to governance, security, and regulatory constraints (data protection, auditability, AI compliance) applied to AI systems is strongly valued. • Experience in multinational or multi-site environments, ideally within large-scale organisations or industrial contexts, with the ability to operate across diverse stakeholders and geographies. TECHNICAL SKILLS REQUIRED • Deep expertise in designing large-scale AI/ML architectures, including end-to-end pipelines from data ingestion to model serving, with a strong focus on scalability, reliability, and maintainability. • Strong mastery of cloud architecture, preferably Microsoft Azure, including AI services (Azure AI Foundry, Azure OpenAI, Azure ML), API management, and deployment of AI workloads in enterprise environments. • Advanced knowledge of LLM ecosystems and GenAI architectures, including RAG pipelines, agentic workflows, multi-model orchestration, prompt strategies, and system-level optimization trade-offs. • Proven experience with AI orchestration frameworks and tooling and their integration into production systems. • Expertise in system integration patterns, including API design, event-driven architectures, microservices, and integration with enterprise systems (ERP, TMS, data platforms). • Solid understanding of MLOps and LLMOps concepts, including CI/CD pipelines, model lifecycle management, monitoring, observability, and retraining strategies • Strong knowledge of AI security principles, including model protection, prompt injection defense, access control, data privacy, and secure API design within enterprise environments. • Proficiency in software engineering fundamentals (Python, version control, testing, containerization) sufficient to guide teams and validate architectural decisions.
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent

2026-10373 - VIE – HR Development Officer M/F

Wed, 16 Sep 2026 10:17:05 Z

Function : HUMAN RESOURCES/GENERALIST HR
Type of contract : INTERNATIONAL VOLUNTEER PROGRAMME
Job details :
Job Purpose: The VIE – HR Development Officer will support the implementation of Human Resources Development initiatives within AGL Rwanda. The role focuses on enhancing employee performance, talent management, learning and development, recruitment, and employer branding while ensuring alignment with the Group's HR strategy. The incumbent will work closely with managers and employees to strengthen talent practices, support employee development, and contribute to building a high-performing and engaged workforce. Job Function: Performance Management • Coordinate the annual performance management cycle and ensure adherence to established timelines. • Support managers and employees throughout the performance review process. • Monitor completion rates and follow up on outstanding evaluations. • Prepare performance management reports and dashboards. • Assist in analysing performance trends and identifying development opportunities. • Ensure consistency and fairness in performance evaluation processes. Talent Management & Succession Planning • Support the annual Talent Review (People Review) process. • Consolidate talent information and prepare documentation for calibration meetings. • Assist in identifying high-potential employees and key talent. • Maintain succession planning records. • Support implementation of talent development initiatives. • Monitor agreed development actions following talent reviews.

Job Function: Recruitment & Employer Branding • Support the full recruitment process for approved vacancies. • Draft and publish job advertisements. • Screen applications against minimum requirements. • Coordinate interviews with hiring managers. • Schedule assessments and candidate communication. • Assist with reference and background verification processes. • Support onboarding activities for new employees. • Participate in employer branding initiatives. • Represent AGL at career fairs, university events, and recruitment campaigns where required. Learning & Development • Coordinate internal and external training programmes. • Maintain the annual training calendar. • Monitor employee participation and completion of training. • Evaluate training effectiveness and prepare reports. • Assist in identifying learning needs across the business. • Support career development initiatives and individual development plans. • Maintain employee training records. HR Projects • Participate in regional and country HR Development projects. • Support implementation of Group HR initiatives. • Assist with employee engagement activities. • Contribute to HR process improvements and digital HR initiatives. • Prepare HR presentations and reports. HR Administration • Maintain accurate HR Development records and documentation. • Ensure confidentiality of employee information. • Prepare monthly HR Development reports and KPI dashboards. • Support compliance with internal HR policies and procedures. Minimum Education and Experience Requirements: • Master's degree in human resources, Psychology, Business Administration, Industrial Relations, or a related field. • Eligibility to participate in the VIE Programme. Ensure timely regulatory filings and board resolutions in line with Rwandan corporate governance standards. • First professional experience or internship in Human Resources Development, Talent Management, Learning & Development, or Recruitment. • Exposure to an international or multicultural environment would be advantageous. • Excellent verbal and written communication • Strong organisational and planning skills
Education level : Bachelor or equivalent

2026-10203 - Test Lead-Software QA (Logistics Tech Platform)

Wed, 16 Sep 2026 07:45:57 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
CONTEXT Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Test Lead to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will actively participate in the validation of the functional and technical processing chain, from individual components through their interactions to end-to-end business processes. Working closely with Product Owners, development teams, business stakeholders, partners and RUN teams, you will coordinate testing activities throughout the delivery lifecycle. You will contribute to the successful delivery of new integrations and product evolutions by ensuring that testing activities are properly planned, executed, automated where appropriate, and completed in line with project milestones and quality standards. MAIN MISSIONS Tests Management • Analyze User Stories and functional specifications and translate them into test requirements. • Define and maintain the test base (Azure Test Plans): requirements, test cases, test datasets and test campaigns. • Prepare and manage all prerequisites required for test execution. • Coordinate functional, integration, regression and end-to-end testing activities across all stakeholders. • Coordinate User Acceptance Testing (UAT) with business teams. • Contribute to Go / No-Go decisions before production deployments. • Ensure testing activities are completed in accordance with project milestones and release planning. Test Execution & Automation • Execute functional, integration, regression and confirmation testing. • Validate the complete processing chain, from operational data reception through to customer delivery. • Execute documented automated testing procedures. • Develop, maintain and improve automated test scenarios using tools such as Postman. • Contribute to the continuous improvement of test automation and regression coverage. • Ensure the sustainability and maintainability of the testing assets implemented. Defect Management & Reporting • Record, qualify and track defects using Azure DevOps. • Ensure full traceability between requirements, test cases and identified defects. • Coordinate with development teams to monitor defect resolution. • Validate fixes through confirmation and regression testing. • Communicate testing progress, testing forecasts and overall This list is not exclusive

Qualifications & Experience • Master's degree in computer science, Engineering, Information Systems or equivalent. • Proven experience in software testing or application validation within Agile environments. • Experience using test management tools and coordinating testing campaigns. • Experience with enterprise integration platforms, middleware or distributed systems is highly desirable. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment, is a plus. Technical Skills • Experience with Azure Test Plans or equivalent test management tools. • Strong SQL skills for database validation and data consistency checks. • Experience with Azure DevOps. • Good understanding of integration architectures and technologies, including Enterprise Service Bus, APIs, messaging systems and EDI. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, is an advantage. • Ability to read technical logs and troubleshoot complex processing flows. • Experience automating tests using Postman; knowledge of Newman or similar automation frameworks is an asset. • Good understanding of JSON, XML and data mapping concepts. • Experience with documentation and collaboration tools such as Confluence and SharePoint. Soft Skills • Clear communication and strong reporting skills. • Excellent analytical and problem-solving capabilities. • Rigorous, autonomous and proactive. • Strong organizational skills and ability to coordinate multiple testing activities simultaneously. • Ability to anticipate risks and manage priorities. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Team player with the ability to work effectively in an international and multicultural environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Education level : Bachelor or equivalent
Language / Level :
FRENCH : Fluent
Language / Level :
ENGLISH : Fluent

2026-10205 - Product Owner-IT Intergration Platform (Logistics Tech)

Wed, 16 Sep 2026 07:28:27 Z

Function : INFORMATION SYSTEMS/INFORMATION SYSTEMS OPERATION
Type of contract : PERMANENT
Job details :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - BUILD to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will be responsible for managing the delivery of new integrations and strategic product enhancements for the Azure Integration Platform. You will oversee the full lifecycle of product evolutions, from business requirements gathering and solution design through development, testing and deployment, ensuring successful transition to the RUN organization. Working closely with business stakeholders, technical teams and operational support, you will ensure that new capabilities are delivered on time, aligned with business priorities and fully integrated into the product roadmap. ________________________________________MAIN MISSIONS Roadmap Management • Gather, analyze and challenge new strategic business requirements and integration initiatives. • Facilitate scoping workshops and document functional requirements. • Define and maintain data exchange mapping for new integrations. • Ensure that all product evolutions are aligned with the platform standards and the overall program roadmap. Development Management • Build, maintain and prioritize the product backlog (Azure DevOps). • Prepare functional specifications, write User Stories and define acceptance criteria. • Facilitate Agile ceremonies and monitor development progress. • Act as the primary point of contact for technical teams and contribute to the validation of delivered functionalities. Enhancement Delivery Management • Manage the delivery of integration projects and product evolutions. • Produce project status reports, monitor risks, dependencies and action plans. • Prepare governance materials and support decision-making processes. • Contribute to the execution of the product roadmap defined jointly with the Solution Manager. • Coordinate testing activities and monitor defect resolution. • Ensure end-to-end oversight of product evolutions through to business deployment. Performance Monitoring & Transition to RUN • Monitor solution performance in collaboration with the RUN teams and identify continuous improvement opportunities. • Ensure the production of functional documentation and oversee The list is no exhaustive

Qualifications & Experience • Master's degree (Engineering School, Computer Science, Information Systems or equivalent). • Proven experience as a Product Owner, Business Analyst or Application Manager (Build/Run), preferably in integration platforms, middleware or enterprise application environments. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment is a plus. • Experience working in Agile environments and coordinating multidisciplinary teams in an international context. Technical Skills • Strong experience in functional analysis and specification, including User Stories, acceptance criteria, test scenarios and change management. • Good understanding of integration architectures, including Enterprise Service Bus, APIs, EDI, messaging systems and orchestration platforms. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, API Management and Azure DevOps. • Understanding of data exchange formats and integration concepts (JSON, XML, data mapping, message transformation, etc.). • Ability to read and interpret technical logs to facilitate issue analysis and discussions with technical teams. • Experience with documentation and collaboration tools such as Confluence, SharePoint and Microsoft Project. • Strong ability to bridge business and technical teams by translating business requirements into clear functional specifications and explaining technical concepts to non-technical stakeholders. • Strong analytical skills with the ability to understand complex business processes and translate them into scalable integration solutions. • Good understanding of software delivery lifecycle, testing activities and production deployment processes. • Practical experience with Agile methodologies (Scrum, Kanban). Soft Skills • Excellent communication, presentation and stakeholder management skills. • Strong analytical and problem-solving capabilities. • Ability to understand complex business processes and identify opportunities for process optimization. • Strong organizational skills with the ability to manage multiple priorities simultaneously. • Autonomous, proactive and results-oriented. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Curiosity and willingness to continuously develop expertise on business processes and integration flows. • Team player with the ability to work effectively in a multicultural and international environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Education level : Bachelor or equivalent
Language / Level :
FRENCH : Fluent
Language / Level :
ENGLISH : Fluent

2026-10367 - Driver Trainer M/F

Tue, 15 Sep 2026 14:42:14 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose Develop, facilitate, assess and continuously improve the competence of AGL drivers and, where required, subcontracted drivers to support safe, legal, reliable and quality-focused transport operations. Deliver theoretical, practical, yard-based and in-cab training and assessment in accordance with applicable South African road transport legislation, prevailing QCTO/TETA requirements and recognised occupational/unit-standard frameworks, AGL Transport Golden Rules, approved procedures, customer requirements and the AGL QHSE Management System. The role provides specialist driver training, coaching, assessment and competency assurance to support safe, compliant and efficient transport operations. 1. Driver Training and Development • Plan and deliver induction, initial, refresher, remedial and periodic driver training using classroom, practical, yard-based and in-cab methods. • Train drivers in professional and defensive driving, vehicle familiarisation, inspections, reversing/manoeuvring, coupling/uncoupling, safe parking and breakdown procedures. • Deliver training on load securing, lashing/unlashing, cargo stability, loading/offloading safety, fatigue and journey management, rollover/collision prevention, hijacking prevention, emergency response, incident reporting and AGL Transport Golden Rules. • Deliver or facilitate Dangerous Goods and customer/product-specific training within the trainer's approved competence and registration scope. • Provide on-the-job coaching, toolbox talks and targeted awareness sessions for new, inexperienced or under-performing drivers. 2. Driver Competency Assessment • Conduct initial, periodic, post-incident and remedial theoretical and practical competency assessments against applicable occupational/unit standards, AGL requirements and approved assessment criteria. • Conduct in-cab/accompanied driving assessments and observations covering vehicle control, road behaviour, hazard perception, defensive driving, route discipline and safe operating practices. • Assess competence for relevant vehicle categories and specialised activities within registered scope; record outcomes and recommend drivers as competent, requiring coaching/reassessment, or not yet competent. • Reassess drivers following serious incidents, repeated unsafe behaviour, significant telematics events or identified competency gaps. • Verify appropriate licence, PrDP, medical fitness and authorisation before practical or in-cab training/assessment and escalate identified gaps. 3. Route Risk and Specialised Transport • Participate with QHSE and Transport Operations in route risk assessments, surveys and route familiarisation for new, changed, high-risk or customer-specific routes. • Identify relevant road, traffic, security, environmental, weather, rest-stop, parking, loading/offloading, border and emergency-response hazards and translate approved controls into driver briefings and training.

RULES AND REGULATIONS • Conduct training and assessment in accordance with AGL procedures, the QHSE Management System and applicable South African road transport, Dangerous Goods and occupational health and safety requirements. • Maintain working knowledge of the National Road Traffic Act and applicable Road Traffic Regulations, prevailing QCTO/TETA requirements and relevant transport standards. • Support compliance with RTMS, SQAS and applicable customer requirements relating to driver competence and road safety. • Report hazards, unsafe driver behaviour, competency deficiencies, incidents and training-related non-compliance through Minimum Education, Qualifications and Experience • Matric / Grade 12 - required. • Valid EC (Code 14) Driver's Licence and valid Professional Driving Permit (PrDP) appropriate to the transport activities performed - required. • Minimum 5 years' practical professional heavy-vehicle driving experience, preferably including articulated/combination vehicles, long-distance transport and general freight. • Demonstrable experience in driver training, coaching and practical competency assessment in a heavy-vehicle transport environment. • Qualified Assessor in accordance with applicable QCTO/TETA or recognised occupational training requirements - required. • Qualified Facilitator or equivalent recognised training • Competent and, where applicable, registered/authorised to assess professional-driving standards relevant to AGL operations, including US 123253 (rigid heavy vehicle), US 123254 (vehicle combination), US 123259 (Convey Dangerous Goods by Road, where applicable), or prevailing replacement/equivalent occupational qualifications or unit standards. • Recognised Dangerous Goods transport qualification/training where Dangerous Goods activities form part of the operational scope. • Practical knowledge of the NRTA, Road Traffic Regulations, Dangerous Goods requirements and relevant professional road-transport standards. • Demonstrated competence in defensive driving, vehicle inspections, coupling/uncoupling, load securing, fatigue management, rollover/collision prevention and emergency response. • Experience in classroom, yard/practical and in-cab training/assessment; route risk/familiarisation experience advantageous. • Ability to interpret incident and telematics trends, maintain accurate electronic records and travel to sites, customer locations and operational routes as required. Key Competencies • Strong heavy-vehicle driving, road-safety, hazard perception and route-risk knowledge. • Effective facilitation, coaching and adult-learning skills with objective, consistent assessment judgement and high integrity. • Good communication, observation, analytical, problem-solving, record-keeping and report-writing skills. • Ability to work independently and collaboratively with Transport Operations, QHSE and other relevant teams; practical, solutions-focused and committed to continuous improvement.
Education level : Bachelor or equivalent

2026-10361 - OBE Controller M/F

Tue, 15 Sep 2026 07:51:10 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING TECHNICAL DEPARTMENT
Type of contract : PERMANENT
Job details :
Job Purpose: The OBE Controller ensures that all OBE devices are correctly installed, activated, operational, and accurately linked to the relevant vehicles, drivers, and operational requirements. The position plays a key role in supporting fleet visibility, compliance, vehicle tracking, data accuracy, and efficient logistics operations.

Job Function: • Maintain and update the daily vehicle and trailer register. • Manage the issuing, tracking, and replacement of OBE on all horses and trailers. • Maintain accurate and up-to-date documentation and records. • Monitor and manage OBE stock levels, including the ordering of required stock. • Receive, verify, and record new OBE stock. • Record and maintain photographic evidence of loaded trailers and submit the required information to the Operations Department. • Conduct regular checks and maintain control of OBE on empty trailers within the yard. • Ensure that all OBE is properly accounted for and discrepancies are reported to the relevant manager. • Perform any other reasonable and delegated duties as assigned by the Reporting Manager. Minimum Requirements • Matric • Computer literate • 2–5 years' experience OBE coordination. • Excellent communication and interpersonal skills
Education level : Upper Secondary

2026-10360 - Business Development Representative M/F

Tue, 15 Sep 2026 06:42:57 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose: The Business Development Representative is responsible for identifying, pursuing, and securing new transport and logistics business opportunities for AGL. The role focuses on expanding the customer base, increasing transport revenue, and supporting the company's growth objectives by developing tailored transport solutions for customers across various industries. The incumbent will work closely with operations, fleet management, customer service, and management teams to ensure customer requirements are met while maintaining profitability and service excellence to ssuccessfully implement new business obtained and continue to build relationships and service clients. Job Function: Business Development & Sales • Identify and target potential customers requiring transport and logistics services. • Generate new business opportunities through prospecting, networking, referrals, and market research. • Develop and maintain a pipeline of qualified transport opportunities. • Conduct customer meetings, presentations, and site visits. • Prepare and submit transport quotations, proposals, and tenders. • Negotiate commercial agreements and service contracts. • Achieve monthly, quarterly, and annual sales targets. • Customer Relationship Management • Build and maintain strong relationships with existing and prospective customers. • Act as the primary point of contact for key transport customers. • Understand customer supply chain and transportation requirements. • Address customer concerns and coordinate resolutions with operational teams. • Conduct regular business reviews with customers to identify growth opportunities. Market Intelligence • Monitor market trends, competitor activities, and pricing structures. • Identify new transport lanes, industries, and business sectors for expansion. • Analyse market demands and provide feedback to management. • Support the development of competitive transport solutions. Collaboration & Operations Support • Work closely with transport planning and operations teams to ensure service commitments are achievable. • Assist in developing efficient and cost-effective transport solutions. • Support implementation of new customer accounts and service requirements. • Ensure smooth handover of new business to operational teams.

Continued Reporting & Administration • Maintain accurate records of customer interactions and sales activities. • Update CRM systems and sales reports regularly. • Prepare weekly and monthly pipeline reports. • Monitor sales performance against targets and KPIs. • Assist with tender submissions and contract documentation. Key Performance Indicators (KPIs) • New business revenue generated. • Gross profit achieved on new contracts. • Number of new customers acquired. • Customer retention rate. • Tender success rate. • Pipeline value and conversion rates. • Customer satisfaction scores. • Transport volume growth. Minimum Requirements Education • Matric, Diploma or Degree in Logistics, Supply Chain Management, Business Management, Marketing, or a related field. • Additional sales or logistics qualifications will be advantageous. Experience • Minimum 5 years of business development or sales experience within the transport, freight, logistics, or supply chain industry. • Proven track record of achieving sales targets and securing new business. • Experience with contract negotiations and tender management. • Knowledge of road transport operations and logistics solutions. • Previous Clearing & Forwarding sales experience required • Cross border and local transport sales experience Skills & Competencies • Strong sales and negotiation skills. • Excellent communication and presentation abilities. • Relationship-building and networking capability. • Commercial and financial acumen. • Analytical and problem-solving skills. • Customer-focused approach. • Ability to work independently and under pressure. • Proficiency in Microsoft Office and CRM systems. Key Attributes • Results-driven and self-motivated. • Entrepreneurial mindset. • Professional and customer centric. • High level of integrity and accountability. • Strong organisational and planning skills. • Ability to identify opportunities and convert them into profitable business.
Education level : Bachelor or equivalent

2026-10349 - Field Sales Executive M/F

Fri, 11 Sep 2026 13:12:37 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
Job Purpose Secure new Accounts and Maintain existing portfolio to reach yearly gross margin objectives. To obtain new business clients through prospecting, client interface, proposals, estimates and achieve specified sales targets. Successfully implement new business obtained and continue to build relationships and service clients.

Job Function: In charge of specific communication tasks (sponsoring, events…) and participate in business promotion operations. • Create loyalty and optimize the existing portfolio • Acquire new customers through individual prospecting actions • Promote the new commercial offers • Answer to tenders in collaboration with the Direction and the purchasing service • Advise customers on the transport offers according to their needs and offer the most adapted solution • Build and present proposals to customers • Achieve existing customer growth and new business targets Coordinate information between intermediaries • Establish SOP's as per customer expectations • Transmit to the operational services the relevant business records specifying the arrangements with customers and specific operational procedures • Exchange business information with the BALSA network abroad • Transmit to the financial services the information required by the account opening procedures • Managing Concerto (CRM) according to applicable requirements. Follow up and control of the financial risks and fiscal targets • Monitor the credit worthiness of customers/ prospects in relation to financial services • Draft commercial contracts according to the regulations, if necessary in cooperation with the Legal Service • Estimate the risks/ losses from litigation in conjunction with the Financial & Legal Services • Collect debts under the legislation • Follow with the management the profitability of customer accounts • Establish the annual budget exercise in consultation with their line manager • Any other delegated tasks deemed as reasonable as assigned by the reporting manage Minimum Education and Experience Requirements: • Matric • 5 - 10 years' experience in the Sea/Air/Road Freight Imports and Exports environment • Previous formal sales training preferred. • Computer Literate – MS Office Suite Knowledge of Excel • Proactive and Tenacious • Ability to effectively negotiate. • Ability to read and interpret financial information, including budgets, financial statements and P&L data. • Ability to create and implement strategies. • Ability to work within a target driven and pressured environment.
Education level : Upper Secondary

2026-10345 - Customs Entry Clerk x2 M/F

Thu, 10 Sep 2026 14:12:12 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: Assist companies that import and export products to stay in compliance with the customs law.

Job Function: • Ensure that correct imports documentation is in place before clearance (Clearing instructions; Transport documents/Manifest; commercial invoice; packing list etc.) • Responsible for proper Customs Valuation procedures are followed to avoid PCI penalties and application of customs valuation and determination. • Responsible for advising clients on various Imports requirements like Letter of Origins, Imports Permits etc • Experience framing Customs Entries; both Imports and Exports on all modes • Able to resolve all Stops and detentions • Responsible to frame customs entries; for all modes of transport • Responsible to ensure customs compliance • Responsible for refunds • Responsible to handle Stops and detains • Responsible to manage physical examinations • Day to day office administration • To be fully aware of and comply with current responsibilities and requirements of the relevant Acts, Regulations and standard applicable Quality, Health and Safety policies and procedures to maintain a safe workplace. • Report all hazards, incidents, and injuries in accordance with legislation and company reporting procedures. • Participate in programs and assessments to improve IMS system in the workplace. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager. Note: Manual file creation is forbidden, override approval from management to be obtained Minimum Education and Experience Requirements: • Grade 12 • Computer Literacy • 3 years + experience in a Customs role or similar • Must have a good knowledge of Customs Tariff headings and classification • Good knowledge and understanding of SADC and EU Trade Agreements • An excellent knowledge of the geography of International trade is required. • Needs to have an excellent knowledge of Inco-terms • Knowledge of GTS
Education level : Upper Secondary